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The aim of the chapter is to highlight the limits and opportunities linked to the use of tools such as interactive marketing and communication in small creative businesses comprising Italian jewellery districts to achieve greater competitiveness of local systems on global markets.

From secondary data and the analysis of district websites, the specificity of Italian jewellery districts is analysed in terms of relational and learning differences. Starting from a circumscribed (isolated), experience of hands-on learning, it is suggested that systemic progress can be made within a collective local system of learning (i.e. a virtuous and widespread knowledge of the district system) by virtue of internet-based technologies (IBT). In this respect, the chapter evidences how the productive and creative specificity of Italian jewellery district systems can gain impetus, in terms of greater competitiveness, from the use of IBT.

The authors analyse narratives of Chinese consumers of Vintage Costume Jewellery to show how value is attributed to vintage items, often in direct contrast to contemporary luxury goods. Examining a range of factors in this process, including uniqueness, scarcity, historical specificity, social meaning and cultural legitimacy, authenticity is shown to be central to the positioning of jewellery and those who collect, trade and appreciate it as tasteful and discerning consumers.

This paper proposes a holistic, resource-based strategy framework for design-oriented industries consisting mainly of small firms. It consists of three main concepts: (1) sources of competitive advantage, especially core competencies, (2) competitive advantage, and (3) competitive strategy. The idea behind the framework is that sources of competitive advantage form the competitive advantages of firms, and these together influence the choice of competitive strategies. The proposed framework was developed on the basis of interview results from the jewellery industry in Finland. A total of 44 small firms each employing less than 25 people were interviewed. Respondents felt that the two most important core competencies were in the area of manufacturing. They were the abilities to design and manufacture products of high technical quality and to offer a broad range of products and attractive models. For the jewellery industry, competitive advantage was largely achieved through various aspects of design. The competitive strategy type most employed was the differentiation-based strategy. The proposed framework should be of value in integrating some of the diverse research in this area and suggesting specific relationships that might be the focus of future empirical studies.

Shortly before the Second World War, a woman who had never accepted her orphan status, Gabrielle Bonheur Chanel, nicknamed ‘Little Coco’ by her father and known as ‘Coco’ to her relatives, became the first women in history to build a world-class industrial empire. By 1935, Coco, a fashion designer and industry captain, was employing more than 4,000 workers and had sold more than 28,000 dresses, tailored jackets and women's suits. Born into a poor family and raised in an orphanage, she enjoyed an intense social life in Paris in the 1920s, rubbing shoulders with artists, creators and the rising stars of her time.

Thanks to her entrepreneurial skills, she was able to innovate in her methods and in her trendsetting approach to fashion design and promotion. Coco Chanel was committed and creative, had the soul of an entrepreneur and went on to become a world leader in a brand new sector combining fashion, accessories and perfumes that she would help shape. By the end of her life, she had redefined French elegance and revolutionized the way people dressed.

Focusing on the development of the craft sector seems to be a good alternative to compensate for the effects of economic crises. Indeed, the handicraft sector is characterised by considerable growth in job creation and wealth production, bringing together ancestral know-how and adaptation to new technologies. Only not all innovations are necessarily adopted. The insertion of technological innovations in the artisanal cluster may face resistance from some artisans or rejection from all of them. This work aims to measure and understand the impacts that the individualistic or collectivist culture could have on the communication and the willingness of the artisans to share their knowledge and, therefore, the capacity of the cluster to disseminate the innovation. The methodology adopted in this research is analytical, materialised by quantitative-qualitative field surveys. This will allow us a better understanding of our research object.