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1 – 10 of 30Jian-Jun Wang, Huiyuan Liu, Xiaocong Cui, Jiao Ye and Haozhe Chen
The purpose of this paper is to explore the influence of a physician’s prosocial behavior on a patient's choices in the online health community (OHC) context. Moreover, the…
Abstract
Purpose
The purpose of this paper is to explore the influence of a physician’s prosocial behavior on a patient's choices in the online health community (OHC) context. Moreover, the authors explore how such effects differ across different online word-of-mouth (WOM) and professional titles.
Design/methodology/approach
Guided by the motivation, opportunity and ability (MOA) framework, this paper develops hypotheses and an econometric model. Then this paper used spline regression to test hypotheses on 6,204 physicians at The Good Doctor (www.Haodf.com), which is one of the largest Chinese OHCs. The authors conducted the propensity score matching and difference-in-difference method (PSM-DID) to address the concern about the bias caused by possible endogeneity concerns.
Findings
The authors’ results show that a physician’s prosocial behavior improves a patient's choice only when the strength of a physician’s prosocial behavior is below the tipping point. In addition, the influence of a physician’s prosocial behavior is heterogeneous for physicians with different online WOM and professional titles. For physicians with higher online WOM, the effect of a physician's prosocial behaviors on a patient's choice is positive, while for physicians with lower online WOM, a physician’s prosocial behavior has no impact on a patient’s choice. For physicians with higher professional titles, the quantity of a physician’s prosocial behavior has a positive impact on a patient’s choice, while for physicians with lower professional titles the quality of a physician’s prosocial behavior has a positive impact on a patient’s choice.
Originality/value
This study contributes new knowledge and provides new perspectives to study a patient's choice by addressing the importance of physician's prosocial behavior. With the effort of explicitly explaining the complex mechanisms, this study encourages physicians' engagement in a physician’s prosocial behavior and gives some implications on how to perform the behaviors strategically.
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This paper aims to examine 611 values statements to determine if values statements contain characteristics of organizational culture as provided by Denison and Mishra (1995). The…
Abstract
Purpose
This paper aims to examine 611 values statements to determine if values statements contain characteristics of organizational culture as provided by Denison and Mishra (1995). The general hypothesis given is there is a relationship between values statements and culture characteristics. Four testable hypotheses, one for each of Denison and Mishra’s (1995) characteristics, are created and tested.
Design/methodology/approach
The process in testing the hypotheses had two components. First, a taxonomy of the values statements had to be determined. This involved using natural language characteristics rather than predetermined classes to create a taxonomy based on the language itself. Second, a custom dictionary for each characteristic had to be created based on Neuendorf (2017) to perform content analysis. Once the values statements were coded with a taxonomic classification and with culture characteristics, a Chi-Square test was performed to determine a relationship between the statement type and the cultural characteristic, and then a multinomial regression test was performed to determine strength and direction of the relationships.
Findings
The tests for all four hypotheses produced significant results in the Chi-Square test. The multinomial regression tests showed primarily that Business statements types often lack adaptability and stakeholder involvement cultural elements. Additionally, Religion statement types are positively related to adaptability and mission.
Research limitations/implications
This paper creates a taxonomy and supplies the rules for classification. Values statements can now be classified using those rules and the classification used in analysis. Additionally, as values statements span over organizational culture, strategic management and strategic communication, these statements become a focal point for studying multiple topics across these fields. More particularly, finding the negative relationship between the Adaptability characteristic with the Business statement type and the involvement characteristic with the Business statement type may provide a cultural explanation for many mixed result studies on organizational success.
Practical implications
Organizational culture can be displayed by way of values statements and can potentially affect organizational strategy and organizational communication. Wording is extremely important in creating a values statement, and that statement must clearly reflect the cultural values of the organization.
Originality/value
First, this paper creates a taxonomy of values statements that is far more complete than anything created before. Second, by examining language, this paper discovers a link between organizational culture, strategic management and strategic communication.
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Rafiqul Bhuyan, Deanne Butchey, Jerry Haar and Bakhtear Talukdar
We investigate the relationship between chief executive officer (CEO) compensation and a firm's financial performance in the insurance industry to determine CEO pay policies that…
Abstract
Purpose
We investigate the relationship between chief executive officer (CEO) compensation and a firm's financial performance in the insurance industry to determine CEO pay policies that are more effective in promoting specific financial corporate goals.
Design/methodology/approach
Considering different components of executive pay, we investigate the latter’s relationship with the corporate performance of the insurance industry using the generalized method of moments (GMM) model developed for dynamic panel estimation. Our data encompasses the periods before and after the 2008 financial crisis.
Findings
We observe that after the crisis the insurance industry experienced a major change in executives’ compensation packages. While CEOs’ compensation was primarily based on bonuses pre-crisis, the average size of the bonus was reduced to one-third of the level, stock awards and nonequity incentives were doubled and option awards increased almost 70 percent in the post-crisis period. It is also evident that the work experience of CEOs and the firm's financial performance play a significant role in determining CEO compensation. As the CEO becomes more experienced, stock awards and option awards replace cash bonus.
Originality/value
The paper finds supporting evidence for the agency-related problem in the insurance industry and the convergence of interest hypothesis, suggesting that a firm's market valuation rises as its managers own an increasingly large portion of the firm. To align the interest of owners with that of management, managers should be converted into owners via stock ownership. The paper addresses a topical issue regarding pay and performance and the effect of the financial crisis in the insurance industry.
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Long Thang Van Nguyen, Rajkishore Nayak, Jerry Watkins and Phuong Ngoc Duy Nguyen
This paper aims to identify and discuss selected reasons for social media disengagement (SMD). Drawing upon two-factor theory, it is argued that the determinants of consumer…
Abstract
Purpose
This paper aims to identify and discuss selected reasons for social media disengagement (SMD). Drawing upon two-factor theory, it is argued that the determinants of consumer disengagement may be different from those that enable consumer engagement. Accordingly, extrinsic factors of social media experiences (SMEs), subjective norms (SN), perceived anonymity (PA) and perceived credibility (PC) trigger previously engaged consumers to terminate their interactions with the brand on social media.
Design/methodology/approach
A quantitative survey targeting young members from one of the largest social media communities in Vietnam was used in 2018. A total of 387 completed questionnaires were used for data analysis using covariance-based structural equation modeling.
Findings
Results reveal that PC is the main driver of SMD. Moreover, PA, SME and SN are indirectly related to SMD via PC.
Practical implications
The study provides some strategic recommendations for brand managers to re-design user interaction with social media brand pages to improve consumer retention and minimize consumer disengagement.
Originality/value
While consumer engagement with social media has received much attention from practitioners and academics, a research gap exists around the “dark side” of consumer engagement in which consumers can disengage from their relationship with brand on social media. This disengagement can lead ultimately to the termination of the relationship between the consumer and the brand. This research contributes to marketing literature by providing empirical evidence for relevant constructs driving consumer disengagement from the brand’s social media pages.
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Anoop Vasu, Jerry Chung, Cory Padfield and Ravi Desai
The brake reaction test performed on a rear axle assembly revealed that the brake flange weld could not sustain the load needed to pass the minimum requirement of the test…
Abstract
Purpose
The brake reaction test performed on a rear axle assembly revealed that the brake flange weld could not sustain the load needed to pass the minimum requirement of the test. Evaluation of the failure mode indicated that the fracture of the weld originated at the root of the weld and cracked through the fusion zone of the weld instead of cracking through base material (toe failure). The paper aims to discuss these issues.
Design/methodology/approach
A computational methodology is presented to quantify the critical parameters to prevent throat failure. The torsion dominated loading created high in-plane shear stress on the weld which can contribute significantly to the premature failure.
Findings
The failure through the fusion zone, often termed as weld throat/root failure, was not accounted for during the design phase by numerical simulation which led to the wrong conclusion that the design will pass the test requirement. Although weld sizing and weld penetration depth can explain such unexpected failure modes, fatigue life of this particular failure was still over-predicted using the Master SN curve formulation of structural stress approach which is well established for Mode I type of failure. Accounting for the shear component in the structural stress approach led to good correlation with the test specimen. Weld throat depth is a significant parameter contributing to throat failure.
Practical implications
The failure of the weld joining the brake flange and the tube of an axle is a high severity failure mode which can result in loss of vehicle control and injury or death and hence the failure should be prevented at any cost.
Originality/value
Most of the previous work of welded components relates to Mode I loading. There is very few research performed to discuss the Mode III loading and failure. This research illustrates the importance of considering the throat failure mode and quantifies the weld parameters to prevent such failures in design applications.
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Tingting Mei, Qiankun Wang, Yaping Xiao and Mi Yang
The purpose of this paper is to study the rent-seeking behavior of stakeholders in construction projects and to provide a reference for further studies on collaboration in China…
Abstract
Purpose
The purpose of this paper is to study the rent-seeking behavior of stakeholders in construction projects and to provide a reference for further studies on collaboration in China, which could thus improve the collaborative management in construction and reduce the waste of resources.
Design/methodology/approach
In this paper, the authors discuss and analyze the current situation of rent-seeking behavior in infrastructure construction projects, integrated project delivery (IPD), and the application of a building information model (BIM) in China. The authors analyze the collusive behavior between the supervision department and the contractor via the rent-seeking model on the basis of the game theory and present that BIM and IPD have a positive impact on rent-seeking activities of construction projects. The key factors influencing the rent-seeking activities from the perspective of the owner are studied via a questionnaire survey.
Findings
The research status of IPD in China includes the application of IPD, IPD collaborative management and the combination of lean construction (LC), IPD and BIM. The enthusiasm of the adoption of BIM and IPD is higher for design institute, construction units, research institutions and universities. The findings indicate that the owner appears to have a significant influence on stakeholders in construction projects, such as supervising efficiency, rewards and punishment. Therefore, the results also demonstrate that the construction project based on BIM and IPD can effectively avoid the rent-seeking activities of the participants.
Research limitations/implications
The findings are primarily based on questionnaire data originated from Central China; hence there are some limitations that are worth noting.
Practical implications
First, it provides compelling data evidence for the adoption of BIM and IPD in China. Second, it paves a solid foundation for the behavior of stakeholders in construction projects based on BIM and IPD.
Originality/value
In this paper, a game model of contractor, supervisor and owner is established, and a preliminary attempt is made to introduce BIM and IPD into the model for the behavioral research of participants.
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Yingjie Zhang, Wentao Yan, Geok Soon Hong, Jerry Fuh Hsi Fuh, Di Wang, Xin Lin and Dongsen Ye
This study aims to develop a data fusion method for powder-bed fusion (PBF) process monitoring based on process image information. The data fusion method can help improve process…
Abstract
Purpose
This study aims to develop a data fusion method for powder-bed fusion (PBF) process monitoring based on process image information. The data fusion method can help improve process condition identification performance, which can provide guidance for further PBF process monitoring and control system development.
Design/methodology/approach
Design of reliable process monitoring systems is an essential approach to solve PBF built quality. A data fusion framework based on support vector machine (SVM), convolutional neural network (CNN) and Dempster-Shafer (D-S) evidence theory are proposed in the study. The process images which include the information of melt pool, plume and spatters were acquired by a high-speed camera. The features were extracted based on an appropriate image processing method. The three feature vectors corresponding to the three objects, respectively, were used as the inputs of SVM classifiers for process condition identification. Moreover, raw images were also used as the input of a CNN classifier for process condition identification. Then, the information fusion of the three SVM classifiers and the CNN classifier by an improved D-S evidence theory was studied.
Findings
The results demonstrate that the sensitivity of information sources is different for different condition identification. The feature fusion based on D-S evidence theory can improve the classification performance, with feature fusion and classifier fusion, the accuracy of condition identification is improved more than 20%.
Originality/value
An improved D-S evidence theory is proposed for PBF process data fusion monitoring, which is promising for the development of reliable PBF process monitoring systems.
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Lynn Corcoran, Beth Perry, Melissa Jay, Margaret Edwards and Paul Jerry
The purpose of this qualitative research study is to explore health-care providers’ perspectives and experiences with a specific focus on supports reported to be effective during…
Abstract
Purpose
The purpose of this qualitative research study is to explore health-care providers’ perspectives and experiences with a specific focus on supports reported to be effective during the COVID-19 pandemic. The overarching goal of this study is to inform leaders and leadership regarding provision of supports that could be implemented during times of crisis and in the future beyond the pandemic.
Design/methodology/approach
Data were collected by semi-structured, conversational interviews with a sample of 33 health-care professionals, including Registered Nurses, Nurse Practitioners, Registered Psychologists, Registered Dieticians and an Occupational Therapist.
Findings
Three major themes emerged from the interview data: (1) professional and personal challenges for health-care providers, (2) physical and mental health impacts on health-care providers and (3) providing supports for health-care providers. The third theme was further delineated into three sub-theses: formal resources and supports, informal resources and supports and leadership strategies.
Originality/value
Health-care leaders are advised to pay attention to the voices of the people they are leading. It is important to know what supports health-care providers need in times of crisis. Situating the needs of health-care providers in the Carter and Bogue Model of Leadership Influence for Health Professional Wellbeing (2022) can assist leaders to deliberately focus on aspects of providers’ wellbeing and remain cognizant of the supports needed both during a crisis and when circumstances are unremarkable.
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Yang Wu, Jerry Fuh, Yoke San Wong and Jie Sun
Fabricating functionally graded scaffolds to mimic the complex spatial distributions of the composition, micro-structure and functionality of native tissues will be one of the key…
Abstract
Purpose
Fabricating functionally graded scaffolds to mimic the complex spatial distributions of the composition, micro-structure and functionality of native tissues will be one of the key objectives for future tissue engineering research. This study aims to create a scaffold to mimic functionally-graded tissue using a hybrid process, which incorporated electrospun polycaprolactone (PCL) and electrosprayed hydroxyapatite (HA) in a simple pathway.
Design/methodology/approach
The PCL and HA were dispensed simultaneously from different positions to form a layer on a rotational mandrel, and a gradient construct was achieved by adjusting dispensing rates of both materials.
Findings
The morphology of scaffolds changed gradually from one layer to another layer with the change of the dispensing conditions of the two materials. The elemental distribution analysis revealed that C/Ca ratio linearly increased with certain dispensing rate ratio of PCL:HA. In addition, the thickness, mechanical properties (i.e. ultimate tensile stress and Young’s modulus), surface roughness and water contact angle of each layer changed accordingly with the variation of dispensing rate of PCL and HA, and the diameter distributions of PCL fibres and HA particles did not vary significantly.
Originality/value
This study showed the hybrid process has the potential to be used in fabrication of scaffold with functionally graded structure for tissue engineering applications, especially for mimicking the nature of the native 3D tendon–bone interface.
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Yuangao Chen, Xinjia Tong, Shuiqing Yang and Shasha Zhou
This study aims to explore how specific cues with new manifestations (i.e. herding message and price discount information) and customer cognitive style influence attention…
Abstract
Purpose
This study aims to explore how specific cues with new manifestations (i.e. herding message and price discount information) and customer cognitive style influence attention allocation and purchase intention.
Design/methodology/approach
To empirically validate the research hypotheses, an eye-tracking experiment with a 2 × 2 × 2 mixed design was conducted on a sample of 44 participants recruited from a university in China. Repeated measures analysis of variance was employed for data analysis.
Findings
The results show that herding message and price discount information play different roles in viewers' attention and have an interactive effect on attention. Moreover, individual cognitive styles moderate the impact of herding message on attention allocation. Still, two cues positively affect customer purchase intention.
Originality/value
This study guides future research by applying cue utilization theory to investigate the effects of two cues in live streaming. Findings offer practical implications for how live streaming cues affect viewers' attention allocation and purchase intention.
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