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1 – 7 of 7Heidi Paesen, Kristel Wouters and Jeroen Maesschalck
Leadership is considered to be a crucial situational factor in predicting and explaining employee deviance. The purpose of this paper therefore is to investigate the relationship…
Abstract
Purpose
Leadership is considered to be a crucial situational factor in predicting and explaining employee deviance. The purpose of this paper therefore is to investigate the relationship between servant leadership on the one hand and employee deviance on the other. While previous studies on the impact of servant leadership on employee deviance typically aggregated all its dimensions into a single scale, this study also explores the impact of the various dimensions of servant leadership separately.
Design/methodology/approach
Data were collected via an online survey in two ministries of the Belgian Federal Government (n=3,445). The analyses were conducted using confirmatory factor analysis and multiple linear and negative binomial regression analysis.
Findings
The empirical results suggest that the generic servant leadership scale has the expected negative, protective effect on both self-reported and observer-reported employee deviance. As for the dimensions, the authors found that only the “putting subordinates first” dimension had a significant negative, protective effect on both self-reported and observer-reported employee deviance. The dimensions “behaving ethically” and “emotional healing” negatively impacted only observer-reported employee deviance and the dimension “creating value for society” negatively impacted only self-reported employee deviance. Surprisingly, the dimension “empowering” had a significant positive, strengthening effect on both self-reported and observer-reported employee deviance.
Originality/value
While most research assesses servant leadership’s impact on desirable behaviour, this study is about its impact on employee deviance. Also unlike most previous research, this study looks not only at the overall effect of servant leadership, but also at the impact of the various dimensions of servant leadership separately.
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Heidi Paesen, Jeroen Maesschalck and Kim Loyens
Combining insights from the traditional literature on police culture with insights from the broader literature on organisational culture and on grid-group cultural theory…
Abstract
Purpose
Combining insights from the traditional literature on police culture with insights from the broader literature on organisational culture and on grid-group cultural theory (Douglas, 1970), the purpose of this paper is to introduce a new 15-dimensional framework of “organisational culture in the police” and test this framework via a survey instrument. This new conceptualisation is broader than the traditional police culture concept and allows for comparisons of the police with other organisations.
Design/methodology/approach
A newly developed instrument to measure the 15-dimensional framework, called the “Leuven Organisational Culture Questionnaire (LOCQ)”, was tested in 64 local police forces in Belgium (n=3,847).
Findings
The hypothesised 15-dimensional model is largely confirmed by confirmatory factor analysis. Assessments of between-unit variation show that the LOCQ is sufficiently sensitive to identify differences between work units in police organisations. The authors also find that traditional police culture characteristics tend to vary slightly less between units than the other characteristics. Also, there is less variation for characteristics related to police work (e.g. law enforcement orientation and citizen orientation) than for characteristics associated with the unit level (e.g. weak supervisory support and internal solidarity) or the organisational level (e.g. rule orientation and results orientation).
Originality/value
This paper expands the traditional “police culture” concept to a more generic and theory-driven conceptualisation of “organisational culture in the police”. The survey instrument offers a standardised way to map and compare culture within police organisations, and to compare it with the culture of other organisations both within and outside law enforcement.
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Annelies De Schrijver and Jeroen Maesschalck
Police officers are frequently confronted with moral dilemmas in the course of their job. The authors assume new police officers need guidance, and need to be taught at the police…
Abstract
Purpose
Police officers are frequently confronted with moral dilemmas in the course of their job. The authors assume new police officers need guidance, and need to be taught at the police academy how to deal with these situations. The purpose of this paper is to obtain insight into the impact of socialization on police recruits’ knowledge of the code of ethics and their moral reasoning skills.
Design/methodology/approach
The study applied a longitudinal mixed methods design, using two methods. The first method was a qualitative observation of integrity training sessions at five police academies in Belgium. The second method was a quantitative survey-measurement of recruits’ knowledge of the code of ethics and their moral reasoning skills at three points in time: the beginning of their theoretical training, before their field training and afterwards.
Findings
The analyses show differences between the police academies in their integrity training sessions. Some of these differences are reflected in different levels of knowledge of the code of ethics. As for the development pattern of recruits’ moral reasoning skills, the study found almost no differences between the academies. Perhaps this is because recruits already have relatively high scores when they start, leaving little room for improvement during the one year training program. This suggests an important role of the police selection procedure.
Originality/value
Previous research on socialization and police culture has focussed on recruits being socialized in a negative police culture where misconduct is learned. This is a negative interpretation of police integrity. A positive one refers to ethical decision making generally, and moral reasoning specifically. The impact of the socialization process on recruits’ moral reasoning is empirically understudied.
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Kristel Wouters and Jeroen Maesschalck
– The aim of this study was to develop a valid and reliable measurement instrument for organizational culture on the basis of grid-group cultural theory (GGCT).
Abstract
Purpose
The aim of this study was to develop a valid and reliable measurement instrument for organizational culture on the basis of grid-group cultural theory (GGCT).
Design/methodology/approach
The study consisted of three phases. In a first phase, the literature was reviewed and experts on GGCT were consulted in order to design an item pool for the typology. In a second phase, a pilot study was done in two organizations of the Belgian federal government to evaluate this original item pool. The third phase consisted of the actual data gathering in seven organizations within the Belgian federal government.
Findings
The study showed that it is possible to measure organizational culture based on GGCT. The authors used confirmatory factor analysis to examine the underlying structure of the data and found support for the existence of four culture scales. Scale reliabilities in the third phase of the study were satisfactory and ranged between 0.703 and 0.848.
Research limitations/implications
The current research was not specifically designed to evaluate content validity. Further research is needed to explore this issue. It would also be interesting to develop a GGCT-based measurement instrument for the team level.
Practical implications
The measurement instrument can be used by practitioners to describe and assess their organizational culture.
Originality/value
This study introduces a novel way to measure organizational culture, using a promising theoretical framework.
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Kim Loyens and Jeroen Maesschalck
The police culture literature suggests that police officers’ attitude towards the public is characterised by suspicion and an “us-vs-them” mentality. It also refers to the moral…
Abstract
Purpose
The police culture literature suggests that police officers’ attitude towards the public is characterised by suspicion and an “us-vs-them” mentality. It also refers to the moral mission of protecting the public by being tough on crime. The traditional police culture model seems to imply that these aspects are typical for the police. There is, however, a lack of empirical studies to test this proposition. The purpose of this paper is to propose a different conceptual framework, based on grid-group cultural theory (GGCT), which not only broadens the lens of the police culture model, but also allows for comparative research between different professional groups.
Design/methodology/approach
The newly developed conceptual framework is tested in an ethnographic study in the Belgian police and labour inspection. The main data collection methods are observation, interview and informal conversation.
Findings
The results of this study show that there are similarities in the way in which Belgian police officers and labour inspectors interact with the public, which raises interesting questions concerning the (often implicit) claim of the police culture literature concerning the specificity of police culture.
Research limitations/implications
More research is needed to gain deeper insight into similarities and differences of the occupational culture in the police and comparable professional groups. GGCT offers a useful conceptual framework for such a research agenda.
Originality/value
This paper addresses a number of criticisms against the classic police culture model and provides an innovative perspective to not only study aspects of police culture, but also compare the police with other professions.
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The purpose of this paper is to resolve a puzzle in the explanation of organisational change, where change appears to be within-form but results unintendedly in a transition…
Abstract
Purpose
The purpose of this paper is to resolve a puzzle in the explanation of organisational change, where change appears to be within-form but results unintendedly in a transition between forms, yet first appearances suggest the absence of “noise” of the kind expected during shifts between forms.
Design/methodology/approach
The paper uses qualitative analysis of primary archival and secondary sources on an historical case, analysing the data by coding using categories derived from neo-Durkheimian institutional theory. It examines the case of the cabinet, treated as an organisation, in the British government led by premier Harold Macmillan between 1959 and 1963, when a strategy for increasing hierarchy resulted unintendedly in an isolation dynamic.
Findings
It demonstrates that the neo-Durkheimian institutional approach can explain such puzzling cases. Appropriately for a special issue in honour of Mars’ work, it shows that his method of following rule violation and an adapted version of his concept of capture can provide a method of causal process tracing and a causal mechanism for resolving the puzzle.
Research limitations/implications
The argument is presented for purposes of theory development, not testing. It examines a single case study in depth.
Social implications
The findings demonstrate some of the risks which arise in changing informal institutional ordering, especially within decision-making executives, from the process by which informal institutions shape styles of judgement and decisions driven by those styles then feed back upon those executive bodies.
Originality/value
This is the first examination of puzzling unintended between-form transitions, the first to propose an adaptation of Mars’ concept of capture to resolve such puzzles and the first detailed causal process tracing analysis of such a case using neo-Durkheimian institutional theoretic tools. It therefore offers a significant advance in institutional explanation of organisational change.
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Jeroen van Bockel and Mirko Noordegraaf
This paper examines the effects of performance driven public services on managerial behaviour and the values that influence individual actions.
Abstract
Purpose
This paper examines the effects of performance driven public services on managerial behaviour and the values that influence individual actions.
Design/methodology/approach
The approach is historical/institutional within a constructed theoretical framework
Findings
Fuelled by the “new public management” movement, public managers are forced to act in performance‐driven ways and instruments like “performance contracts” and “performance‐related pay” are being used to improve managerial behaviour and the professionalism of public officials. Consequently, public managers have acquired personal stakes in public organizations because when they meet organizational targets, they reap financial rewards. More efficiency, lower costs, and less waste, more responsiveness to customers, and increased flexibility are perceived to be good for society. These changes, however, are more than instrumental. They are about changing identities and changing the meaning of acting as a public official. Traditional Weberian ideas about how such organizing furthers the public good have been replaced by a performance‐driven conception of public management, which is strong on organizing, but weak on the public good. The paper concludes that professional public managers must be judged within the context of the “res publica”.
Originality/value
The paper contributes to the debate about professionalism within the context of NPM and whether this is compatible with a view of public service as serving the public interest
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