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Article
Publication date: 8 August 2019

David Streatfield, Richard Abisla, Violeta Bunescu, Marcel Chiranov, Camila Garroux, Artiom Maister, Luis González Martín, Jeremy Paley and Simon Rae-Scott

The purpose of this paper is to report a range of innovative approaches, methods and tools for evaluating the impact of public libraries and supporting the development of…

Abstract

Purpose

The purpose of this paper is to report a range of innovative approaches, methods and tools for evaluating the impact of public libraries and supporting the development of library leaders drawn from projects supported by the Global Libraries initiative of the Bill and Melinda Gates Foundation.

Design/methodology/approach

A range of approaches, tools and methods are described by specialist staff who were directly involved with these innovations.

Findings

Some comments are provided on the effectiveness of these innovations.

Research limitations/implications

All of these innovations have been tried out in public library settings, usually over a period of years.

Practical implications

All of the selected innovations could be adapted and used by library leaders or impact specialists.

Social implications

Several of the innovations are specifically designed to engage library staff and users in evaluation processes.

Originality/value

The impact planning and assessment programme of GL was the largest sustained international public library evaluation programme so far attempted. This paper reports on the more innovative evaluation activities undertaken through this programme.

Details

Performance Measurement and Metrics, vol. 20 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

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Article
Publication date: 14 June 2019

David Streatfield, Richard Abisla, Umut Al, Violeta Bunescu, Yulianto Dewata, Camila Garroux, Daniela Greeb, Artiom Maister, Jeremy Paley, Shipra Sharma, Tripti Sharma, İrem Soydal and Tâm Thị Thanh Trần

The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as…

Abstract

Purpose

The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.

Design/methodology/approach

The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.

Findings

Recent country-specific survey findings are reported and some conclusions are offered.

Research limitations/implications

This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.

Practical implications

This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.

Social implications

The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.

Originality/value

These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.

Details

Performance Measurement and Metrics, vol. 20 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 13 July 2015

Jeremy Paley, Julia Cottrill, Katherine Errecart, Aimee White, Carrie Schaden, Tyler Schrag, Robert Douglas, Beeta Tahmassebi, Rachel Crocker and David Streatfield

The purpose of this paper is to describe the evolution of a common approach to impact assessment across the Global Libraries (GL) portfolio of grants. It presents an…

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Abstract

Purpose

The purpose of this paper is to describe the evolution of a common approach to impact assessment across the Global Libraries (GL) portfolio of grants. It presents an overview of two systems, the Performance Metrics (PMs) and the Common Impact Measurement System (CIMS). By providing a standard set of definitions and methods for use across countries, these systems enable grantees to collect data that can be compared and aggregated for the purpose of collective learning, improvement, accountability, and advocacy.

Design/methodology/approach

The PMs offer a standard methodology to collect library project performance management data, whereas the CIMS is a standard survey of public library users. The paper describes how the PM and CIMS data are being visualized and used, with examples of findings and lessons learned.

Findings

The paper cites examples of the type of PM and CIMS data available, with a focus on employment, gender, and case studies from Botswana and Indonesia. These highlights illustrate how libraries’ user demographics differ from other types of public internet access venues and how libraries can contribute to strong employment and growth.

Research limitations/implications

The measurement systems rely on different partners collecting data for the same metrics across different countries; while each grantee adheres to a standard methodology, small procedural, and methodological differences are inevitable. Future research could focus on conducting similar studies elsewhere, outside the cohort of countries in the GL portfolio of grants.

Practical implications

The paper offers insights and lessons for library agencies or institutions interested in implementing a common measurement system. Recognizing that few library projects have the resources to track a comprehensive set of indicators, a case study is presented about how smaller initiatives can adapt these systems to their needs.

Social implications

The indicators described in this paper enable public libraries to shift their focus from services provided to the outcomes they help individuals and communities realize, potentially increasing the potency of their programming and advocacy.

Originality/value

Common measurement systems are not new, but their application in the public library field is novel, as is the Data Atlas, a platform grantees use to compare results across metrics, track progress, and conduct advocacy.

Details

Performance Measurement and Metrics, vol. 16 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 13 July 2015

Umut Al, Pablo Andrade Blanco, Marcel Chiranov, Lina Maria Cruz Silva, Luba Nikolaeva Devetakova, Yulianto Dewata, Ieva Dryžaite, Fiona Farquharson, Maciej Kochanowicz, Tetiana Liubyva, Andrea López Naranjo, Quynh Truc Phan, Rocky Ralebipi-Simela, Irem Soydal, David Streatfield, Resego Taolo, Tâm Thị Thanh Trần and Yuliya Tkachuk

The purpose of this paper is to report on performance measurement and impact assessment progress made in 14 countries as part of the Global Libraries initiative, starting…

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3917

Abstract

Purpose

The purpose of this paper is to report on performance measurement and impact assessment progress made in 14 countries as part of the Global Libraries initiative, starting with the early country grants in Mexico and Chile. For the mature grants in Bulgaria, Botswana, Poland, Romania, Ukraine and Viet Nam which were recently completed or are approaching completion, the nature of the country program is outlined, before the impact assessment work is described and some recent results and conclusions are reported. A similar approach is adopted with pilot and new grants in Colombia, Indonesia, South Africa, Turkey and Lithuania.

Design/methodology/approach

The country reports are presented as a series of case studies, in some cases supplementing those in an earlier special issue of this journal.

Findings

Where appropriate, recent country-specific survey findings are reported.

Practical implications

This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local level or who are interested in performance measurement and impact evaluation.

Originality/value

These cases studies reflect concentrated impact assessment and performance measurement work at country level across a range of countries over more than 12 years.

Details

Performance Measurement and Metrics, vol. 16 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 13 July 2015

David Streatfield, Pablo Andrade Blanco, Marcel Chiranov, Ieva Dryžaite, Maciej Kochanowicz, Tetiana Liubyva and Yuliya Tkachuk

The purpose of this paper is to describe a range of innovative (for public library performance measurement and impact assessment) methods and tools developed by country…

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2586

Abstract

Purpose

The purpose of this paper is to describe a range of innovative (for public library performance measurement and impact assessment) methods and tools developed by country teams as part of the Global Libraries (GL) initiative. Short reports are provided on: a return on investment study, a simplified data processing system for library managers and an online reporting system for public libraries in Ukraine; a study of the public image of Polish libraries in print mass media, two approaches to sustainability of performance measurement and impact assessment in Romania, through tools to conduct pop-up surveys and use of agricultural subsidies support data, assessments of changes in public library managers’ planning efforts in Poland and of their perceptions of libraries and their own role, using Modified Delphi forecasting, in Lithuania, two ways of focussing on the world of public library users by engaging non-profit organizations in library research in Poland and conducting impact studies in virtual environments in Chile.

Design/methodology/approach

A range of methods and tools and their uses are described.

Findings

No specific research findings are reported.

Research limitations/implications

All of these tools and methods have been (or are being) trialed in national public library contexts; some have been developed over several years.

Practical implications

Useful for people in other (non-GL) countries who may be contemplating public library evaluation at regional, national or local level or who are interested in performance measurement and impact evaluation.

Social implications

This paper is part of a GL effort to share what participants have learnt about impact planning and assessment in public libraries with the wider international libraries community.

Originality/value

The impact planning and assessment program of GL has been the largest sustained international public library evaluation program so far attempted. This paper reports on the more innovative evaluation activities undertaken at country level through this program.

Details

Performance Measurement and Metrics, vol. 16 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 13 July 2015

Julia Cottrill, Fernando Letelier, Pablo Andrade Blanco, Henry García, Marcel Chiranov, Yuliya Tkachuk, Tetiana Liubyva, Rachel Crocker, Matthew Vanderwerff, Giedre Cistoviene, Ineta Krauls-Ward, Eugenijus Stratilatovas, Dan Mount, Agniete Kurutyte and Triyono .

The purpose of this paper is to outline the Bill & Melinda Gates Foundation’s Global Libraries (GLs) initiative approach to advocacy and how it informs, guides…

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4177

Abstract

Purpose

The purpose of this paper is to outline the Bill & Melinda Gates Foundation’s Global Libraries (GLs) initiative approach to advocacy and how it informs, guides, and integrates impact data to support sustainability of GL program results.

Design/methodology/approach

The paper defines advocacy in the context of GL, and explores the GL grant planning process, tools, and collaboration between advocacy and impact specialists. Results are demonstrated through grantee examples that illustrate a variety of approaches to library advocacy using impact data at local, country, and regional levels.

Findings

The paper demonstrates the importance of identifying community needs, designing impact measures to demonstrate how libraries help to address those needs, and the variety of ways impact evidence can be used to effectively advocacy for public libraries. This basic formula can be applied to advocacy efforts ranging from a broad national policy to a small incremental change in perceptions of libraries by local decision makers.

Originality/value

This paper reinforces the essential link between library impact measurement data and successful advocacy.

Details

Performance Measurement and Metrics, vol. 16 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

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Article
Publication date: 1 March 1998

John L. McMullan

In this paper, I explore some of the intellectual questions which gave meaning to the social activity of dealing with crime, disorder and indigence, in the writings of…

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1278

Abstract

In this paper, I explore some of the intellectual questions which gave meaning to the social activity of dealing with crime, disorder and indigence, in the writings of three key police thinkers: Henry Field, Sir John Fielding and Patrick Colquhoun. My argument is that these early “police intellectuals” were not visionaries in the sense that they imagined a radically new apparatus of social control. Rather, the writings of these police proponents are most significant because they established a context of thought as felt and feeling as thought in which modern policing emerged. That intellectual context involved a commitment to piety, ethical standards and those institutions which supported or propagated them ‐ family, commerce and education as well as considerations of better policing, laws and punishments. Their writings, I suggest, are best understood as providing an enhanced role for the police in both enforcing order and in defining it. Police intellectuals, I conclude, created a frame of mind of police which functioned as a broad social technology of control, an institution of government and an ideology representing the crime problem as a lower class phenomenon.

Details

Policing: An International Journal of Police Strategies & Management, vol. 21 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

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Article
Publication date: 1 April 1982

“Communism has never concealed the fact that it rejects all absolute concepts of morality. It scoffs at any consideration of “good” and “evil” as indisputable categories…

Abstract

“Communism has never concealed the fact that it rejects all absolute concepts of morality. It scoffs at any consideration of “good” and “evil” as indisputable categories. Communism considers morality to be relative, to be a class matter… It has infected the whole world with the belief in the relativity of good and evil.” Aleksandr I. Solzhenitsyn, Warning to the West, 1975.

Details

International Journal of Social Economics, vol. 9 no. 4
Type: Research Article
ISSN: 0306-8293

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Book part
Publication date: 23 December 2010

Nigel F.B. Allington

One of the several claims that Seligman makes for Rooke is that he should be accorded priority in the discovery of the correct, that is Ricardian, doctrine of rent:there…

Abstract

One of the several claims that Seligman makes for Rooke is that he should be accorded priority in the discovery of the correct, that is Ricardian, doctrine of rent:there seems little doubt that the doctrine of rent was developed practically simultaneously by Malthus, West, Torrens and Rooke in 1814, but so far as the priority of actual publication is concerned, the above list should be reversed. And in the interests of historical accuracy, Rooke and Torrens must hereafter be accorded the position which they deserve. (Seligman, 1903, p. 512)1

Details

English, Irish and Subversives among the Dismal Scientists
Type: Book
ISBN: 978-0-85724-061-3

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Book part
Publication date: 18 February 2004

Jan Toporowski

For approximately a century and a half after their dramatic deflation, the South Sea and Mississippi Bubbles of 1710–1720 had discredited finance. With the exception of…

Abstract

For approximately a century and a half after their dramatic deflation, the South Sea and Mississippi Bubbles of 1710–1720 had discredited finance. With the exception of government bond markets and a few chartered companies, the rapid rise and fall of fortunes associated with the South Sea Company, in Britain, and the Mississippi Company in France, had made the joint stock system of corporate finance almost synonymous with fraud and financial debauchery. (The most authoritative account of these schemes is given in Murphy, 1997.) The joint stock system of finance was seen as seriously flawed, and an indictment of the theories on credit money of the schemes’ instigator, John Law. During those one hundred and fifty years, classical political economy rose and flowered. Not surprisingly finance then came to be considered for its fiscal and monetary consequences. This pre-occupation left its mark on twentieth-century economics in an attitude that the fiscal and monetary implications of finance, eventually its influence on consumption, are more important than its balance sheet effects in the corporate sector. This attitude is apparent even in the work of perhaps the pre-eminent twentieth century critical finance theorist, John Maynard Keynes.

Details

A Research Annual
Type: Book
ISBN: 978-0-76231-089-0

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