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Article
Publication date: 21 August 2017

Jens Kr. Steen Jacobsen and Antonio Miguel Nogués-Pedregal

The purpose of this paper is to outline and interpret social circles and networks of long-term visitors to Costa Blanca (Spain) and to analyse how the long-termers relate to…

Abstract

Purpose

The purpose of this paper is to outline and interpret social circles and networks of long-term visitors to Costa Blanca (Spain) and to analyse how the long-termers relate to Spanish nationals and compatriots in their (temporary) residence areas.

Design/methodology/approach

En route airport questionnaire survey to departing passengers.

Findings

The study indicates a presence of translocalism among many of the polyglot long-termers not tied to their native soil and having manifold links across national borders. Most of them socialise within compatriot leisurescape settings. Language skills are determinant. Many long-termers are “dual citizens”, feeling at home both here and there.

Research limitations/implications

Airport surveys can reach a broad range of people but must be kept simple because of time constraints. The different labels used by researchers to describe international mobility might not be comprehensive.

Practical implications

The paper is of interest to local authorities, planners, property developers and tourism destination service providers.

Social implications

The study confirms that some persons may be physically “in” a foreign culture while socially “outside” of that culture, or in society but not of it.

Originality/value

The research uniquely encompasses all types of long-termers in various locations, based on an airport survey. It offers new insights into patterns of social circles and language proficiencies of diverse international long-term arrivals in Mediterranean Spain.

Details

Tourism Review, vol. 72 no. 3
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 11 July 2019

Khaldoon Nusair, Irfan Butt and S.R. Nikhashemi

While the importance of social media will continue to grow, the purpose of this study is to provide a retrospective systematic literature review of the social media research…

3585

Abstract

Purpose

While the importance of social media will continue to grow, the purpose of this study is to provide a retrospective systematic literature review of the social media research published in major hospitality and tourism journals over a specific time period.

Design/methodology/approach

The study conducted a bibliometric analysis to review the literature of 439 social media articles published in 51 hospitality and tourism journals over a 15-year time span (2002-2016).

Findings

Ulrike Gretzel authored the highest fractional citations. The results indicated that social media-related research was mostly published in top-tier journals. The International Journal of Contemporary Hospitality Management was amongst the four leading journals in terms of the percentage of published social media articles. While inter-country social media research collaborations were relatively modest, interestingly, inter-country collaborations have been steadily increasing in the past five years. Another finding indicated that social media research in hospitality and tourism journals has been predominantly quantitative. The results revealed six new areas within the consumer behaviour research theme, namely, eWOM, service recovery, customer satisfaction, brand/destination image and service quality. Finally, it is important to note that four new trends in social media research appeared between 2011 and 2016, namely, big data, netnography, Travel 2.0 and Web 2.0.

Research limitations/implications

While this study made significant contributions to the social media literature, some limitations do exist. For example, the current research excluded publications from major conferences, books, book chapters and dissertations. Additionally, it is not within the scope of this paper to take into account issues related to self-citations.

Practical implications

The results obtained from analysis contribute to a comprehensive understanding of social media research progress in hospitality and tourism. For example, evaluating the performance of individual scholars helps educational institutions to compete in the global university ranking system. Additionally, to compete for funding opportunities on the topic of social media, institutions can use citation counts to demonstrate their competitiveness. Furthermore, due to the expected future growth in the number of social media platforms, practitioners need to understand motivating factors and tourists’ needs in different countries, target market segments, age groups and cultures to create highly engaging communities around their brands.

Originality/value

To the best of the authors’ knowledge, the sample of this study synthesized the largest selection of social media articles published in hospitality and tourism journals. This is the first study to apply the fractional score at the author level, the adjusted appearance score at the university level and the average citation score at the journal and inter-country levels in the analysis. In addition, prevalent research orientations and research trends in social media made significant contributions to existing literature.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

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