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Article
Publication date: 13 September 2010

Jeanne Hardacre, Robert Cragg, Hugh Flanagan, Peter Spurgeon and Jonathan Shapiro

While the need for leadership in health care is well recognised, there is still the need to better understand how leadership contributes to improving healthcare services. The body…

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Abstract

While the need for leadership in health care is well recognised, there is still the need to better understand how leadership contributes to improving healthcare services. The body of knowledge concerning improvement has grown significantly in recent years, but evidence about links between leadership and health services improvement remains poor, especially within the UK National Health Service. It remains unclear how and why leadership is important to service improvement, and how leadership development can optimise service improvement.This paper describes a study commissioned by The Health Foundation, exploring the links between leadership behaviours reported by clinicians and managers in NHS organisations and their service improvement work. The study highlights leadership behaviours that appear to be positively associated with NHS improvement work. This paper provides insights into which aspects of leadership are used for different types of improvement work and considers lessons for leadership development.

Details

International Journal of Leadership in Public Services, vol. 6 no. 3
Type: Research Article
ISSN: 1747-9886

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