Search results

This study aims to structure research on water resources in the hotel industry, identifying the key areas and research gaps in this field.

A systematic literature review of water use in the hotel industry has been performed using the Scopus and Web of Science databases. From 515 articles selected between the years 2000 and 2019, a sample of 58 articles was used to structure existing research on this subject.

Research is classified into four groups: water consumption, water management, impacts of water use and good practices, with different research methods and topics within each one. Existing research gaps and their causes are also discussed. The results show how academic research can help strengthen international methodologies that measure sustainability.

Because of the search process, some publications on water consumption in the hotel industry may have been missed; also book chapters and conference papers were excluded. Furthermore, the authors recognise some subjectivity in the classification of articles.

To the authors’ knowledge, this is the first systematic analysis focussed on water use in the hotel industry. The findings can be used to build a research framework for this area, establishing an approach to cover research gaps and to connect academic research with general methodologies and indicators of sustainability, as well as improving data collection techniques in this field.

This study aims to demonstrate the derivation of social sustainability metrics that guide the decision-making of hotel managers regarding sustainability strategies based on the case study of Hotel Tigaiga in the Canary Islands, using a noninstrumental approach of the stakeholder theory.

The analytic–synthetic method of integrated social value (ISV) was used. Data were collected through semi-structured interviews with the stakeholders’ representatives, direct observations and relevant documents.

Metrics referring to hotel outputs valued by stakeholders and expressed in monetary terms were obtained.

The findings cannot be directly applied to a similar hotel. Applying the ISV model to a set of similar hotels to standardize outputs and proxies is necessary.

The results can guide efforts to increase the effectiveness and efficiency of Hotel Tigaiga’s social sustainability strategies.

Research on measuring the sustainability of hotels in terms of generating maximum value for society is limited. This study is unique because it demonstrates the process of deriving comprehensible indicators to guide hotel managers toward social sustainability.