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Article
Publication date: 2 April 2019

Inés Alegre, Jasmina Berbegal-Mirabent and Adrian Guerrero

Mission statements are a key element of any organization. Ideally, the mission statement should be written at the initial stages of an organization’s life to be a useful…

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Abstract

Purpose

Mission statements are a key element of any organization. Ideally, the mission statement should be written at the initial stages of an organization’s life to be a useful tool to guide future organization’s decisions and strategy. However, at the early stages of an organization’s life, the organization might still be under development with the objective and stakeholders not yet well-defined, and therefore, stating the mission so early on, might neglect some important elements. In this paper, the authors explore the difference in mission statement quality between missions that have been created at the birth stage of an organization versus missions that are just explicitly formulated once the organization is already well-established and an underlying implicit mission already exists. The authors use as an empirical setting university research parks.

Design/methodology/approach

The authors evaluate mission statement quality using content analysis. The authors then test the differences on mission statement quality between two groups of research parks, those that have followed a creation strategy versus those that have followed a formulation strategy, using mean of differences test.

Findings

The authors find that a formulation strategy produces more complete mission statements than the creation strategy. Research parks that have followed a formulation strategy include in their mission statements more references to relevant stakeholders, such as investors, than parks following a creation strategy with respect to their mission statement.

Research limitations/implications

The research setting is Spanish Science Parks. This research setting is appropriate to answer the research question, as two Park creation strategies, planned and unplanned, allow the researchers to clearly differentiate between two mission conception strategies. However, the sample size is rather small.

Practical implications

Research has shown that a well-defined mission helps organizations focus and strategy formulation. The authors’ research offers some guidance on how to achieve a high-quality mission statement which will, in turn, help organizations have a better definition of their purpose.

Originality/value

Research until now has assumed that the mission statement should be formulated at the initial stages of the organization’s life. The authors’ research shows that defining the mission statement later in the process creates higher-quality mission statements that better reflect the organizations purpose and relevant stakeholders.

Details

Journal of Business Strategy, vol. 40 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 20 August 2020

Jasmina Berbegal-Mirabent, Dolors Gil-Doménech and Eva M. de la Torre

The purpose of this study is to analyse how different patterns of production factors consumption of Spanish universities lead to specific technology transfer (TT) profiles…

Abstract

Purpose

The purpose of this study is to analyse how different patterns of production factors consumption of Spanish universities lead to specific technology transfer (TT) profiles (outcomes).

Design/methodology/approach

Adopting a resource-based view perspective (RBV), qualitative comparative analysis (QCA) is used to analyse the relationship between different combinations of resources – human resources, financial resources and support services – and various portfolios of TT outcomes – intellectual or industrial property agreements, spin-offs and TT income.

Findings

Results indicate that there is no unique formula of resource consumption that leads to a specific portfolio of TT outcomes. These results seem to reflect the characteristics and competencies added by universities, along with the characteristics of their socioeconomic context. From a RVB perspective, this indicates that the considered resources are substitutable.

Practical implications

The effectiveness of university policies is expected to vary by university, for example depending on the type of resources that is most relevant in the university’s production process. To develop competitive advantages Spanish public universities must resort to internal intangible resources or specific and inimitable combinations of the available resources.

Social implications

Since Spanish universities are heterogeneous and display different TT portfolios they address the needs of different users.

Originality/value

Previous studies have failed to acknowledge the heterogeneity among universities. To perform the analysis QCA is used, an innovative methodology in the higher education sector that enables us to purposefully acknowledge institutional diversity (in both resources and results). This allows us to indirectly take into account the capabilities of universities using a more holistic approach to evaluate their competitiveness.

Details

Competitiveness Review: An International Business Journal , vol. 31 no. 3
Type: Research Article
ISSN: 1059-5422

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Article
Publication date: 18 June 2019

Ignacio Odriozola-Fernández, Jasmina Berbegal-Mirabent and José M. Merigó-Lindahl

The open innovation (OI) paradigm suggests that firms should use inflows and outflows of knowledge in order to accelerate innovation and leverage markets. Literature…

Abstract

Purpose

The open innovation (OI) paradigm suggests that firms should use inflows and outflows of knowledge in order to accelerate innovation and leverage markets. Literature examining how firms are adopting OI practices is rich; notwithstanding, little research has addressed this topic from the perspective of small- and medium-sized enterprises (SMEs). Given the relevance of SMEs in worldwide economies, the purpose of this paper is to provide a comprehensive overview of research on OI in SMEs.

Design/methodology/approach

In total, 112 academic articles were selected from the Web of Science database. Following a bibliometric analysis, the most relevant authors, journals, institutions and countries are presented. Additionally, the main areas these articles cover are summarized.

Findings

Results are consistent in that the most prolific authors are affiliated with the universities leading the ranking of institutions. However, it is remarkable that top authors in this field do not possess a large number of publications on OI in SMEs, but combine this research topic with other related ones. At the country level, European countries are on the top together with South Korea.

Research limitations/implications

Despite following a rigorous method, other relevant documents not included in the selected databases might have been ignored.

Practical implications

This paper outlines the main topics of interest within this area: impact of OI on firm performance and on organizations’ structure, OI as a mechanism to hasten new product development, the analysis of the inbound/outbound dimensions of OI, and legal issues related to intellectual property right management when OI is implemented.

Originality/value

The study uses a combination of bibliometric indicators with a literature review.

Details

Journal of Organizational Change Management, vol. 32 no. 5
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 13 June 2016

Ines Alegre and Jasmina Berbegal-Mirabent

This paper aims to contribute to the existing literature on social enterprises and business model innovation. Particularly, it sheds some light on those factors that turn…

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4550

Abstract

Purpose

This paper aims to contribute to the existing literature on social enterprises and business model innovation. Particularly, it sheds some light on those factors that turn a social innovation initiative into a success, both in terms of meeting social needs and achieving economic sustainability.

Design/methodology/approach

By using a grounded theory approach, an inductive comparative case study is conducted. Two work integration social enterprises in the hospitality and tourism sector are selected. Both companies are located in Barcelona (Spain) under the same legal regulation and economic situation and initially run a manufacturing business. Due to the economic crisis they were forced to reinvent themselves to survive. Data were collected from different sources and coded using content analysis procedures.

Findings

Results indicate that three factors, namely, value proposition, appropriate market research and stakeholder involvement, heavily contributed to firm’s success, corroborating previous studies. Furthermore, our study reveals that social need pressures and managerial trust on employees are additional factors that drive social business model innovation.

Practical implications

Changes in the demand, the rules governing the market or economic downturns are external drivers for demand-pull innovations. In such context, firms need to reformulate their business models if they wish to survive. Acknowledging the factors that help firms overcome these obstacles is of great interest for both academics and entrepreneurs.

Originality/value

Social innovation in business models is a topic still poorly defined in the literature, yet, its boundaries to other fields are still fuzzy. This paper aims to fulfill this gap by presenting the theoretical domain in which this topic fits in and evidencing those successful factors that should be considered when designing and implementing a business model innovation which may help other firms facing a similar process.

Details

International Journal of Contemporary Hospitality Management, vol. 28 no. 6
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 7 February 2019

Raffaello Balocco, Angelo Cavallo, Antonio Ghezzi and Jasmina Berbegal-Mirabent

Business model change (BMC) is a process new ventures are frequently involved in, especially in dynamic environments like the digital industry: copying with it is a key…

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Abstract

Purpose

Business model change (BMC) is a process new ventures are frequently involved in, especially in dynamic environments like the digital industry: copying with it is a key issue for entrepreneurs attempting to shorten the transition between current and new business models (BMs) and avoid losses in terms of revenue, image and customer retention, while acquiring experience and validated learning in the process. The purpose of this paper is to propose a lean framework to support digital new ventures in the BMC process.

Design/methodology/approach

The study builds its contribution on two pillars: a review on BM and the lean thinking theories, and a multiple case study on three digital new ventures which underwent BMC.

Findings

The study shows how BMC in a digital context can beneficially follow lean principles, and how these principles can be integrated in an original lean framework to experiment on, validate and subsequently change a BM.

Originality/value

The authors provide the “single minute exchange of die” for BMC framework that extends and complements lean startup approaches to further relate lean thinking and BMC, thus operationalizing the process of BM experimenting and validation that enables change.

Details

Business Process Management Journal, vol. 25 no. 7
Type: Research Article
ISSN: 1463-7154

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Abstract

Details

Management Decision, vol. 51 no. 6
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 27 July 2012

Jasmina Berbegal‐Mirabent, Ferran Sabaté and Antonio Cañabate

This study aims to conceptualise the role of knowledge transfer offices (KTOs) as knowledge brokers (KBs) and identify which factors are most significantly related with…

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1102

Abstract

Purpose

This study aims to conceptualise the role of knowledge transfer offices (KTOs) as knowledge brokers (KBs) and identify which factors are most significantly related with their performance for supporting public‐private research organizations (PROs), testing the authors' hypothesis for the Spanish case.

Design/methodology/approach

An empirical analysis is conducted based on data from RedOTRI 2008 annual report about 63 Spanish KTOs. A multiple lineal regression model is carried on each of the selected variables representative of KTOs' performance (number of priority patents, revenues from industry collaboration and number of spin‐offs) in order to establish possible relationships with some factors related to the knowledge process that characterize KTOs' activity.

Findings

A theoretical framework conceptualizing the KTOs' role as knowledge brokers is suggested. Factors positively influencing KTOs' performance are PRO's total annual expenses, the type of PRO, the KTO age, the existence of a science park, the explicit regulation of intellectual property rights, the number of specialized full‐time staff of the KTO and the availability of a patent stock.

Practical implications

The practical implication is the identification of those critical factors for the day‐to‐day operation of Spanish KTOs in their different ways of transferring knowledge, drawing managerial and organisational practices that may improve their performance.

Originality/value

This paper provides two original contributions for literature on knowledge transfer: a theoretical framework for the conceptualisation of KTOs as KBs, and the categorisation and further analysis of factors closely related to the performance of KTOs. A set of managerial implications for a better improvement of such institutions is presented.

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Article
Publication date: 1 February 2016

Jasmina Berbegal-Mirabent, Marta Mas-Machuca and Frederic Marimon

The purpose of the paper is twofold. First, it investigates antecedents of online purchasing behaviour, taking into account the relationships between the constructs of…

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2549

Abstract

Purpose

The purpose of the paper is twofold. First, it investigates antecedents of online purchasing behaviour, taking into account the relationships between the constructs of service quality, perceived value and loyalty. Second, the study analyses up to what point men’s and women’s behaviours are similar.

Design/methodology/approach

A survey was sent to the general public in Spain. Respondents were required to be consumers of online travel agencies. In total, 1,201 valid questionnaires were collected. No gender bias was detected in the sample. The data were analysed through Structural Equation Modelling to assess the proposed model. To determine non-invariant parameters across the two groups (men and women), a test for invariance was conducted.

Findings

Both functional quality and hedonic quality are shown as antecedents for perceived value, and, in turn, perceived value impacts loyalty. The impact of loyalty on purchasing behaviour is significant, though weak. Gender differences are also examined and all parameters of the model are found to operate equivalently among men and women, indicating that both groups perform similarly.

Practical implications

This paper highlights that the hedonic dimension of quality is important in adding value for customers. Accordingly, managers should reinforce this dimension and include it in their business strategy.

Originality/value

Although the link between perceived quality and value-loyalty is well-established, there are still few studies that expand this link upstream or downstream. This paper analyses the next link in this chain.

Details

Industrial Management & Data Systems, vol. 116 no. 1
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 14 March 2016

Marta Mas-Machuca, Jasmina Berbegal-Mirabent and Ines Alegre

The purpose of this paper is to explore the relationship between work-life balance, organizational pride and job satisfaction. When evaluating employee work-life balance…

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14218

Abstract

Purpose

The purpose of this paper is to explore the relationship between work-life balance, organizational pride and job satisfaction. When evaluating employee work-life balance the present paper takes into consideration two relevant antecedents: supervisor support and job autonomy; and explores their link with organizational pride and job satisfaction.

Design/methodology/approach

To verify the hypothesis, a questionnaire survey was used to collect data in a Spanish pharmaceutical organization; 374 responses were obtained. Structural equation modeling was used for the data analysis.

Findings

Data confirms the relationship between the analyzed constructs. The results support the hypothesized relationships of supervisor work-life balance support and autonomy with employee work-life balance. In addition, employee work-life balance is positively related with organizational pride and job satisfaction.

Practical implications

This study provides a useful measurement model that employers and employees can use to evaluate and improve work-life balance through job autonomy and supervisor support. Companies should pay attention to employee work-life balance to enhance organizational pride and job satisfaction. The research tries to help companies to more effectively use their human capital resources.

Originality/value

The paper addresses gaps in the current literature in work-life, organizational pride and job satisfaction. The results may serve as the criteria for managers to better enhance employee job satisfaction in organizations.

Details

Journal of Managerial Psychology, vol. 31 no. 2
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 11 May 2015

Jasmina Berbegal-Mirabent and D. Enrique Ribeiro-Soriano

The purpose of this paper is to examine the role of university ranking systems as instruments of university quality assessment. Some controversy surrounds the methodology…

Abstract

Purpose

The purpose of this paper is to examine the role of university ranking systems as instruments of university quality assessment. Some controversy surrounds the methodology used to compile such instruments. Accordingly, different compilers have adopted different methods to produce these rankings. This study examines to what extent this diversity in methodology is now converging in the context of Spanish university rankings.

Design/methodology/approach

To conduct this research, a two-step approach was adopted. First, the indicators used in four Spanish rankings were examined. Second, empirical analysis was used to identify differences between university rankings.

Findings

Results reveal that, despite the vast number and variety of indicators, there is a positive, significant relationship between rankings. Spanish university rankings thus show some degree of convergence.

Social implications

Because rankings influence behavior and shape institutional decision making, a better understanding of how these assessment tools are devised is essential. Research on these ranking systems therefore offers an important contribution to improving the quality of higher education institutions.

Originality/value

This paper presents the results of a comprehensive survey of Spanish university rankings. It offers a new perspective of the state of the art of the Spanish university ranking system. The paper also presents a set of managerial implications for improving these benchmarking tools.

Details

Journal of Service Theory and Practice, vol. 25 no. 3
Type: Research Article
ISSN: 2055-6225

Keywords

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