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Article
Publication date: 1 January 2006

France Belanger and Janine S. Hiller

The paper proposes a conceptual framework of the stages of electronic government that describes and integrates the unique relationship between the government and its varied…

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Abstract

Purpose

The paper proposes a conceptual framework of the stages of electronic government that describes and integrates the unique relationship between the government and its varied constituents, and identifies and applies the global constraints that affect the implementation of e‐government at each stage.

Design/methodology/approach

Building on and expanding stages of e‐government suggested in prior literature, a framework is designed to recognize that the five stages of e‐government will have differing impacts when considering six different categories of constituents. In addition, the framework considers three global constraints superimposed on these stages and relationship; laws and regulations, technical feasibility, and user feasibility. The paper then provides an example of implementation of the framework by exploring the issue of privacy in electronic government.

Findings

The relationships mapped the stages of e‐government, affected by global motivators and constraints, are unique and complex. Policy and implementation of e‐government should take account of these complexities. Privacy in e‐government issues differs significantly when global motivators and constraints are viewed across the complex framework of government stages by constituency.

Research limitations/implications

The relationships between constituents and stages of e‐government, together with the global constraints, should be incorporated into the process of decision‐making when government is considering the movement from one stage of e‐government to another. The framework provides new lenses through which e‐government implementation can be studied by researchers.

Practical implications

The framework can be used to guide planning and decision‐making for electronic government and aid in the identification of issues unique to each stage and constituency.

Originality/value

The use of framework allows researchers and practitioners to identify issues that may not be highlighted in a general discussion of e‐government that does not take into account the complexities of the e‐government environment.

Details

Business Process Management Journal, vol. 12 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Book part
Publication date: 7 June 2016

Ashley O’Donoghue, Edel Conway and Janine Bosak

This chapter investigates the relationship between abusive supervision and employee well-being (i.e., job satisfaction, engagement) and ill-being (i.e., burnout, workaholism) and…

Abstract

Purpose

This chapter investigates the relationship between abusive supervision and employee well-being (i.e., job satisfaction, engagement) and ill-being (i.e., burnout, workaholism) and examines whether follower core self-evaluations (CSE) moderate this relationship.

Methodology/approach

The study uses cross-sectional survey data collected from 111 professional employees across a range of industry sectors.

Findings

Results show that abusive supervision is negatively related to employee well-being (i.e., engagement and job satisfaction) and positively related to employee ill-being, namely burnout. In addition, employees low in CSE are less engaged and less satisfied than employees high in CSE.

Research limitations/implications

The study’s cross-sectional design limits the strength of its conclusions.

Practical implications

This chapter notes the ethical and legal obligations of organizations to provide a safe working environment and identifies the policies and procedures that will signal a commitment to employee well-being.

Originality/value

The study contributes to the leadership and well-being literatures by exploring the influence of abusive leaders on follower well-being and engagement. It also goes beyond merely identifying correlations between leadership style and follower well-being outcomes to investigate how leader and follower attributes can combine to influence these outcomes.

Details

Emotions and Organizational Governance
Type: Book
ISBN: 978-1-78560-998-5

Keywords

Abstract

Details

Integrated Management
Type: Book
ISBN: 978-1-78714-561-0

Book part
Publication date: 5 June 2011

Catherine Closet-Crane

The professional discourse on academic library planning and design is examined. A critical realist philosophical stance and a constructionist perspective constitute the…

Abstract

The professional discourse on academic library planning and design is examined. A critical realist philosophical stance and a constructionist perspective constitute the theoretical framework that, paired with Fairclough's methodology for critical discourse analysis, is used to examine the constitution of interpretative repertoires and of a discourse constructing the academic library as a learning place. The information commons, learning commons, and library designed for learning repertoires are described and the effects of discursive activity are analyzed. Three types of effects are presented: (1) the production by the LIS community of discourse on academic libraries of a sizable body of literature on the information commons and on the learning commons, (2) the construction of new types of libraries on the commons model proposed by Beagle, and (3) the metaphorization of the library as business. The study concludes that the existing discourse takes a facilities management perspective dominated by concerns with technology, equipment, and space requirements that does not address the physical, psychological, and environmental qualities of library space design. Consequently, it is suggested that architectural programming techniques should be used in library planning and design that consider the architectural features and environmental design factors contributing to the making of a place where learning is facilitated.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-1-78052-014-8

Keywords

Article
Publication date: 13 August 2018

Rajiv Kumar, Amit Sachan, Arindam Mukherjee and Ritu Kumar

The purpose of this study is to explore the factors that enable citizens to adopt e-government services in India.

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Abstract

Purpose

The purpose of this study is to explore the factors that enable citizens to adopt e-government services in India.

Design/methodology/approach

The study uses a qualitative approach by conducting semi-structured interviews.

Findings

The study reveals novel e-government adoption factors, namely, auxiliary facilities, corruption avoidance, transparency and fairness in process, customer support, connectedness and forced adoption, previously unexplored in e-government adoption literature. In addition, the results highlight 17 e-government adoption factors that strengthen the findings from previous literature.

Research limitations/implications

This study was qualitative in nature, and rather than generalization, the focus was explicitly on obtaining an in-depth understanding. The sample used was sufficient for the purpose of this study and allowed reasonable conclusions to be drawn; however, it cannot be considered representative of a vast country like India. Academicians and information systems researchers can use these findings for further research.

Practical implications

The findings of this study provide useful insights into the decision-making process of e-government services users in India and similar emerging economies. These findings can be important for government officials tasked with providing e-government services.

Originality/value

Previous studies in the context of e-government adoption, so far, have tried to integrate adoption factors from previous technology adoption models. Hence, these studies have not been able to capture the complete essence of e-government characteristics. In addition, there are limited studies in e-government adoption in the Indian context.

Details

Digital Policy, Regulation and Governance, vol. 20 no. 5
Type: Research Article
ISSN: 2398-5038

Keywords

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