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The optimal location of plants by a global firm is analyzed for the first time using measures of distance along the spherical surface of Planet Earth. With a uniform distribution of customers an optimal location strategy will normally seek a space-filling configuration of identical areas that are as near circular as possible. The hexagonal space-filling solution for location on an infinite plane cannot be generalized to the surface of a sphere. Different spatial patterns are required for different numbers of plants; these may be based on triangles, squares, or pentagons. The chapter reviews the current state of knowledge on the topic, drawing on theories of spherical geometry and regular convex polyhedra, and on applications in physics, chemistry, and medicine. Overall, there appears to be no general solution to the problem; only a set of quite different solutions for various special cases. The lack of any general solution to this central problem in international business illustrates the “impossibility” referred to in the title of this chapter.

Living and living with the postmodern values of diversity, flexibility, voice, humanness, inspirational leadership, shared power, and global sensitivity can result in very different outcomes for organizational members. Discusses these potentially contradictory out‐comes. Presents the authors′ personal accounts and reactions to the postmodern production technologies which were used in the development of the article and the lingering questions which have resulted from this process. Implications of greater reliance on technology for diversity and voice are discussed.

Power relations affect all aspects of our lives. MacGregor Burns states that “Power is ubiquitous; it permeates human relationships … Power shows many faces and takes many forms”. The purpose of this paper was to explore women principals’ experiences with power relations in the schools during times of increase in decentralization and accountability. The findings of this phenomenological study were that the six principals viewed power as an enabling, and a positive energy for change and growth in schools rather than a source of “top‐down” domination. Their descriptions of power also asserted that “power is not reducible to any one source”, and that an understanding of poststructuralist and structuralist theories of power will be essential for school leaders facing the dilemmas and challenges of the twenty‐first century.

This paper aims to conceptualize and characterize service ecosystems, addressing calls for research on this important and under-researched topic.

The authors draw on four meta-theoretical foundations of S-D logic – resource integration, resource density, practices and institutions – providing a new integrated conceptual framework of ecosystem well-being. They then apply this conceptualization in the context of a complex healthcare setting, exploring the characteristics of ecosystem well-being at the meso level.

This study provides an integrated conceptual framework to explicate the nature and structure of well-being in a complex service ecosystem; identifies six key characteristics of ecosystem well-being; illustrates service ecosystem well-being in a specific healthcare context, zooming in on the meso level of the ecosystem and noting the importance of embedding a shared worldview; provides practical guidance for managers and policy makers about how to manage complex service ecosystems in their quest for improving service outcomes; and offers an insightful research agenda.

This research focuses on service ecosystems with an illustration in one healthcare context, suggesting additional studies that explore other industry contexts.

Practically, the study indicates the imperative for managing across mutually adapting levels of the ecosystem, identifying specific new practices that can improve service outcomes.

Examining well-being in the context of a complex service ecosystem is critical for policymakers charged with difficult decisions about balancing the demands of different levels and actors in a systemic world.

The study is the first to conceptualize and characterize well-being in a service ecosystem, providing unique insights and identifying six specific characteristics of well-being.

The purpose of this paper is to explore whether journalism education techniques can be adapted for use in the information literacy classroom as a means of teaching the ethical use of information.

The author uses personal experience as a journalist and graduate of journalism education programs to examine the similarities between journalism pedagogy and information literacy and whether any aspect of journalism pedagogy is transferrable to the information literacy classroom.

Journalism educators deliver a potent anti-plagiarism message using case studies and “war stories” from the newsroom delivered through the pervasive instruction method or stand-alone ethics class. Using case studies from a variety of different disciplines in information literacy classes could help students make a stronger connection between honest writing in all subjects. However, until information literacy is taught more widely in libraries as semester-long classes, it would be difficult to use journalism’s pervasive method of instruction. The same holds true with the stand-alone class, which does not appear to be used as a part of information literacy education.

Given the many commonalities between journalism pedagogy and information literacy, there have been very few attempts to see whether it would be efficacious to adapt journalism education’s methodology to the information literacy classroom.

The purpose of this paper is to define the construct of confidence in top leadership and to develop a brief measure of that construct.

Two studies were conducted in which 674 working adults completed measures of work‐related attitudes. In both studies, the scale demonstrated convergent and discriminant validity with like and unrelated constructs.

The results provide evidence for the construct validity of the new measure.

Respondents were relatively young and drawn predominantly from a working student population in a single region of the USA. Additional research should be conducted with additional working populations, especially in the context of addressing organizational change.

The short five‐item scale would be useful as a diagnostic tool for assessing the confidence of organizational members in their top leadership.

This study supports a concept, confidence in top leadership, that as a followership variable, can be used to identify if top leadership has the support of its followers.

DURING much of the Second World War, the affairs of the Library Association were conducted for the Council by an Emergency Committee. The record of its meeting on 10th June 1941, includes the following: “A resolution having been received suggesting that a committee be formed to consider post‐war reconstruction, it was resolved that by means of a notice in the LIBRARY ASSOCIATION RECORD, Branches and Sections should be invited to formulate suggestions for the consideration of the committee. A draft questionnaire for the purpose of an enquiry into the effects of the war on the public library service was approved”. In July, the Committee reported “further arrangements … for carrying out an exhaustive survey designed to give the necessary data for full and detailed consideration and ultimate recommendation as to the future of public libraries, their administration and their place in the social services”. The promised notice appeared as an editorial in September.