Search results

1 – 2 of 2
To view the access options for this content please click here
Article

Anders Melin and Jan‐Åke Granath

How will the relationship between patients, the service level and the geographic conditions in healthcare develop in the future? The task will be of great impact for…

Abstract

How will the relationship between patients, the service level and the geographic conditions in healthcare develop in the future? The task will be of great impact for location of new properties and the use of existing healthcare buildings. In order to improve healthcare space requirements, it is important to understand the expression “horizontal integrated care”. Defining terms will enhance the communication between providers, companies and individuals. The research also looks into the phenomenon of “local hospital”. The first step is to analyse these terms and describe the definitions from collected material obtained by a questionnaire, interviews and searches on the Web. The main issue is to give the conception a broad validity. This study gives a definition that can be shared by most parties in healthcare today and will enhance the communication in healthcare issues.

Details

Facilities, vol. 22 no. 11/12
Type: Research Article
ISSN: 0263-2772

Keywords

To view the access options for this content please click here
Article

Keith Alexander

The purpose of this paper is report to on the exploratory research into the application of usability concepts to the built environment conducted by a task group of the…

Abstract

Purpose

The purpose of this paper is report to on the exploratory research into the application of usability concepts to the built environment conducted by a task group of the International Council for Building Research and Documentation (CIB TG51).

Design/methodology/approach

The objectives of the research were achieved through a series of case studies and associated workshops designed to identify and evaluate the ways in which stakeholders in projects were involved in decision making about building use and the methods and tools they used.

Findings

The research enabled a number of broad conclusions about the nature of usability as a concept and its application to the built environment and challenged the basis of conventional approaches to briefing and post‐occupancy evaluation.

Research limitations/implications

The exploratory nature of the work clarified the research questions that need to be addressed in future work and raised a number of key conceptual, theoretical and methodological questions which will be explored in a further round of case studies.

Practical implications

The industrial partners, who were directly involved in the project, shared knowledge of user experience in the workplace and benefited from an independent review of the cases as a vehicle for discussing best practice. This enabled participants to receive feedback from leading‐edge organisations and provided new knowledge for action.

Originality/value

The paper sets out a novel approach to understanding user experience in the built environment and introduces examples from organisations that responding to the challenge of designing and managing buildings from a user perspective.

Details

Journal of Facilities Management, vol. 4 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

1 – 2 of 2