Search results

To gain insight in how policy makers work and learn, in‐depth interviews were held with seven Dutch policy makers working on global sustainability issues. The focus of the interview was on the information needs, information gathering practices, and working styles of the policy makers. Our results indicate that policy makers have a strong need for information on linkages between different policy problems, and on different cultural perspectives on those problems. Information gathering is marked by an emphasis on information filtering towards the policy issue at hand. Finally, policy makers appear to be predisposed to an application‐oriented working style. The combination of an application‐oriented working style with a policy‐driven search for information seems inadequate for satisfying policy makers’ information needs. Current learning practices among policy makers appear to be inadequate for coping with complexity.

The purpose of the present study is to report the initial analyses of relationships between various components of the learning patterns exhibited by a group of 1,572 post‐secondary students in Hong Kong as operationalized via the Inventory of Learning Styles (ILS), a quantitative instrument developed by Vermunt originally for the Dutch higher education context.

The ILS was adapted and translated into Chinese for the new response‐context. After validation of the ILS scales (results reported in another paper), the possible direct, indirect, or spurious effects among the learning constructs operationalized by these scales were explored using a general theoretical model proposed by Richardson, according to the exhibited statistical significance and magnitude of the beta weights derived from multiple regression analyses.

Empirical support was found in this new Chinese response‐context for the theoretical model that underpins the ILS. In particular, the findings confirm the central explanatory role of regulation strategies in students’ learning patterns, as originally hypothesized by Vermunt.

The present study contributes to the ILS literature by expanding the application of the instrument to a new Chinese response‐context. It is also believed to be the first attempt to adapt Richardson's general theoretical model to analyse the relationships between the ILS components.

Examines the application of the Leittext method (a training system designed to stimulate active learning by novices) to the domain of word processing. A pre‐test/post‐test control group design was used to study effects of the method, learning performance, preferences for learning activities, learning processes, motivations and learning conceptions. Concludes that there may exist some interaction effects of learning style but the size of the group studied was too small to allow confirmation of this. Describes some ways in which the Leittext method can be made more effective for learning word processing.

This chapter provides an overview of the LEGACY project in the UK and its evaluation, focussing on the effectiveness of the different methodologies used for measuring learning gain. The overall impact of the project on participating institutions and the higher education sector as a whole, in terms of capacity building and developing communities of understanding, is also reviewed.

Research on student teacher learning has identified development of a professional identity as an inevitable focus in teacher education. Accordingly, many teacher education programs have come to include attention for the development of student teachers’ professional identities, but not much research has been done on the (effects of) pedagogies that have such development as their goal. Pedagogies that aim at developing teacher identity share common elements, such as the view that developing a professional identity is an ongoing process and the view that developing a professional identity as a teacher unmistakably includes a combination of personal and professional (including contextual) aspects. This chapter describes pedagogies that focus particularly on the development of student teachers’ and beginning teachers’ professional identity, from different angles, but sharing the views as described above. First, we describe two pedagogies that have “key incidents” in student teachers’ development as focus point. Second, we report on the “subject-autobiography,” in which student teachers describe and develop how their identity is shaped in relation to the subject they (learn to) teach. Third, we describe the “at-tension” program, which teachers follow during their first year of teaching, and which focuses particularly on the professional tensions that they experience in their first year of teaching, and how they personally and professionally deal with socialization in the school context. Together, these pedagogies reflect our view that professional identity development is underlying the entire teacher education program. This view implies that only a combination of various-focus pedagogies enables student teachers to develop a full-fledged professional identity.

The purpose of this paper is to investigate the role of generation in teachers’ advice and information-seeking interactions in Flemish secondary school teams, and moreover how the content of advice shapes these interactions. Four content-related advice and information-seeking networks are investigated in this study: subject-matter knowledge, classroom management, innovative teaching methods and ICT.

Data were collected from 660 teachers in ten secondary education schools in Flanders (Belgium) by using an online socio-metric survey. Social network analysis was conducted, more specifically quadratic assignment procedure and multilevel P2 modeling.

The findings underline the importance of investigating content-related advice networks. Generation affects the formation of interactions. First, the results revealed that older teachers are less likely to ask advice on subject-matter knowledge, classroom management and innovative teaching methods. Second, the data showed that older teachers are more likely to be asked for advice on subject-matter knowledge. Third, young teachers are more likely to be asked for advice on innovative teaching methods and ICT. Fourth, homophily effects occurred for the youngest teachers when advice is about subject-matter knowledge, and for the oldest teachers for advice about classroom management.

This study is innovative due to its application of social network analysis to investigate intergenerational knowledge flows, and due to its clear focus on content-related advice-seeking interactions that go beyond the approach of general advice and information-seeking interactions.

The studies considered in this review of research on teachers’ professional identity until 2004 can be divided into three categories: (a) studies in which the focus was on teachers’ professional identity formation; (b) studies in which the focus was on the identification of characteristics of teachers’ professional identity; and (c) studies in which professional identity was (re)presented by teachers’ stories. Four essential features of teachers’ professional identity could be derived from the studies. Many of the reviewed studies appeared to be studies on teachers’ personal practical knowledge. However, in only a few studies was the relationship between this knowledge and professional identity made explicit. It is argued that, in future research on teachers’ professional identity, more attention needs to be paid to the relationship between relevant concepts like “self” and “identity,” the role of the context in professional identity formation, what counts as “professional” in professional identity, and research perspectives other than the cognitive one that may also play a role in designing research on teachers’ professional identity.

The purpose of this paper is to examine the relationship between patients’ provider communication effectiveness and courteousness with patients’ satisfaction and trust at free clinics.

This cross-sectional survey (n=507), based on the Consumer Assessment of Healthcare Providers and Systems instrument, was conducted in two Southeastern US free clinics. Latent class analysis (LCA) was used to identify patient subgroups (clusters) with similar but not immediately visible characteristics.

Across the items assessing provider communication effectiveness and courteousness, five distinct clusters based on patient satisfaction, trust and socio-demographics were identified. In clusters where communication and courteousness ratings were consistent, trust and satisfaction ratings were aligned with these domains, e.g., 54 percent rated communication and courteousness highly, which was associated with high patient satisfaction and trust. When communication effectiveness and courteousness ratings diverged (e.g., low communication effectiveness but high courteousness), patient trust and satisfaction ratings aligned with communication effectiveness ratings. In all clusters, the association was greater for communication effectiveness than for provider courteousness. Thus, provider courteousness was important but secondary to communication effectiveness.

Investment in patient-centered communication training for providers will improve patient satisfaction and trust.

The study is the first to examine individual provider communication components and how they relate to patient satisfaction and trust in free clinics. LCA helped to more fully examine communication constructs, which may be beneficial for more nuanced quality improvement efforts.

The Course Experience Questionnaire (CEQ) is a quantitative instrument for collecting student feedback on programme quality that has been tested and practically used in Western university response‐contexts. The purpose of this paper is to adapt and partially validate a Chinese translation of the CEQ, for application in the new context of post‐secondary education in Hong Kong.

From a population of about 2,515 students in six institutions, 1,572 responses were obtained, representing a response rate of 62.5 percent. Given that a Chinese CEQ has never been tested in this new context, an exploratory approach was adopted by examining the psychometric properties of the CEQ constituent scales and their underlying factor structure as exhibited via item‐correlation analysis and exploratory factor analysis.

The alpha values of the CEQ scales in the present study are generally lower than those of the other reported studies. The results of exploratory factor analysis indicate that the degree of overlap among the constructs as measured by the CEQ scales is more extensive than most other reported studies, resulting in only four factors being explicitly indicated, with some constructs being overshadowed by other more salient constructs and failing to exhibit in the factor structure.

While broadly supporting the potential of CEQ‐type surveys in informing the quality endeavour, the findings of the present study (and those of some related tests on Chinese students that have recently been reported) suggest the need for further development of the CEQ for application in the Chinese context in general, and the context of Hong Kong post‐secondary education in particular.

The paper cross‐validates the CEQ in a new context.

There are two central questions determining the pedagogy of teacher education: (a) What are the essential qualities of a good teacher; and (b) How can we help people to become good teachers? Our objective is not to present a definitive answer to these questions, but to discuss an umbrella model of levels of change that could serve as a framework for reflection and development. The model highlights relatively new areas of research, viz., teachers’ professional identity and mission. Appropriate teacher education interventions at the different levels of change are discussed, as well as implications for new directions in teacher education.