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The purpose of this paper is to explain how leaders balance exploitation (incremental innovation) and exploration (discontinuous innovation).

A qualitative study with 11 senior leaders in Australian Defence Force.

The study identifies a number of factors that leaders take into account when deciding whether to focus on exploitation or on exploration.

The study concludes that transactional leadership is appropriate in the context of exploitation, while transformational leadership is appropriate in the context of exploration.

This paper aims to explore how situational variables jointly affect the choice of leadership style.

This qualitative study is based on semi-structured interviews conducted with 11 senior leaders in the Australian Defence, including with the Chief of Defence Force.

The paper identifies four organizational factors (human capital, performance, time orientation and risk appetite) and two environmental factors (risk and stability) that are considered to have an effect on leader’s choice of transactional versus transformational styles. Furthermore, organizational human capital and leader’s training and experience are identified as prerequisites of leadership ambidexterity.

The findings explain how the choice of leadership style is contingent on internal and external factors, identifies several new contributing factors and explains how such factors may jointly affect the choice of leadership style.

The purpose of this paper is to answer calls for more research on how leaders may promote organizational ambidexterity (i.e. exploitation and exploration), and how such behaviors relate to transactional and transformational leadership styles.

The findings presented in this paper are based on semi-structured interviews with 11 senior leaders in Australian Defence.

This paper identifies three organizational mechanisms that leaders rely on to promote exploitation, and five behaviors that leaders rely on to promote exploration. These mechanisms and behaviors closely match transactional and transformational leadership styles, respectively.

This paper provides support for the leadership ambidexterity construct, and for the thesis that transformational leadership is appropriate in the context of exploratory innovation, while transactional leadership is appropriate in the context of exploitative innovation.

Supermax prisons have proliferated in the United States since their contemporary introduction in the early 1980s and have developed a more recent trajectory in the war prison. Drawing on the work of Giorgio Agamben and Zygmunt Bauman as well as ethnographic research in Washington state prisons, this article considers the internal dynamics and history of the supermax prison in terms of bare life, exception, indifference, and “choice.” Contradictory relationships within and around the supermax are contextualized in terms of the extreme and technologically sophisticated methods that make up contemporary incarceration.

The purpose of this paper is to advocate for greater use of ethnographic research methods in entrepreneurship studies to produce more contextualized research. An argument for getting “up-close” and “hands-on” is presented to better understand how context shapes action in entrepreneurship than is presently achieved under the present entrepreneurship research orthodoxy. The need for contextualized research is particularly acute in the domain of social innovation. For its maturation as a field of research, it also requires stronger critical perspectives into the agendas and impacts of practitioners and other field-shaping actors. Ethnographic approaches are potentially powerful methods for revealing truths of this nature. Ethnographic methods are, however, problematic for professional researchers. The challenges of conducting such research are discussed.

Conceptual paper regarding research methods in social innovation and social entrepreneurship studies.

Social entrepreneurship that happens within established organizations is a hybrid social innovation activity that is informed, constrained, and compelled by idiosyncratic social contexts which are fashioned by institutional logics, identities, organizational culture, and history. With its contestable conceptualizations, priorities, models, purposes, and approaches, it arguably defies researchers’ ability to build a deep understanding, from arm’s length, of how the activity is undertaken for theory building purposes. Ethnographic methods enable deeper insight than traditional entrepreneurship research methods, and this research illustrates the differences between the espoused intentions, beliefs, and attitudes of managers and the lived experience of staff.

Social entrepreneurship is a micro-level, hybrid social innovation activity that challenges embedded social, structural, and cultural norms when undertaken within established organizations. Ethnographic methods are under-utilized in exploring this and other forms of entrepreneurial action. This paper illustrates the value of ethnography for contextualizing social innovation research and that eschewing “arm’s length” objectivity for “hands-on” insight is a powerful approach to empirically contextualizing social innovation and contributing to more critical perspectives and sophisticated theory building.

Like the Pied Piper, Jamie Oliver ‐ followed by a growing throng of parents and teachers ‐ has forced government action and purse‐strings to raise the financing and therefore the quality of school meals in England. With £280m of new money, it looks as though at last, and at least, children will take in some nutritious food in the course of their young lives. But the reasons for and challenges presented by childhood obesity are multi‐factorial and demand a multi‐disciplinary response. This article considers the various causes of the rise in childhood obesity, and looks at past and planned initiatives aimed at tackling it. It also looks ahead to the potential for future developments that might take the baton carved by Jamie Oliver and pass it on through a range of services.

Academic integrity is the application of honest, ethical and responsible behaviours to all facets of students’ scholarly endeavours and is the moral code of academia. The international literature reports the prevalence of academic dishonesty in higher education across many disciplines (including the health sciences), and there is evidence linking academic dishonesty in health professional students with future unprofessional behaviour in the workplace. International students are reported to be a particularly vulnerable group. This paper aims to investigate the factors that may be predictive of academic honesty and performance in domestic and international occupational therapy students.

In total, 701 participants (603 domestic students; 98 international students) were recruited from five Australian universities, and data were collected via a two-part self-report questionnaire. ANOVA and multi-linear regression analyses with bootstrapping were completed.

Tendency towards cheating and self-perception tendency towards dishonesty in research, gender, age and hours spent in indirect study were found to be statistically significant predictors of academic integrity and performance.

Limitations of this study were the use of convenience sampling and self-report scales which can be prone to social desirability bias. Further studies are recommended to explore other potential predictors of academic honesty and performance in occupational therapy students.

A range of predictors of academic honesty and success were found that will assist educators to target vulnerable domestic and international occupational therapy students as well as address deficiencies in academic integrity through proactive strategies.

The purpose of this paper is to determine to what extent a person’s psychophysiological well-being is affected by misinformation and whether their level of information discernment has any positive or negative effect on the outcome.

Participants (n = 48) were randomly and blindly allocated to one of two groups: control group participants were told a person they were working with was a student; experimental group participants were additionally led to believe that this other participant had extreme religious views. This was both stigmatising and misinforming, as this other person was an actor. Participants completed a pre-screening booklet and a series of tasks. Participants’ cardiovascular responses were measured during the procedure.

Participants with high levels of information discernment, i.e. those who are curious, use multiple sources to verify information, are sceptical about search engine information, are cognisant of the importance of authority and are aware that knowledge changes and is contradictory at times exhibited an adaptive stress response, i.e. healthy psychophysiological outcomes and responded with positive emotions before and after a stressful task.

The findings indicate the potential harmful effects of misinformation and discuss how information literacy or Metaliteracy interventions may address this issue.

The first study to combine the hitherto unrelated theoretical areas of information discernment (a sub-set of information literacy), affective states (positive affect negative affect survey) and stress (challenge and threat cardiovascular measures).

The experience of safety as perceived by customers is a central issue in retailing, and its importance has increased because of the pandemic. Substantial literature exists addressing different factors related to safety/security experience in different types of retail channels. However, what is missing is a unified framework to guide safe customer experience initiatives across all channels. Therefore, this study aims to investigate the safety elements in omnichannel retailing as perceived by customers and how these safety elements affect customer experience (CX) judgments and consumer behavior in a post-pandemic context.

A systematic literature review on safety/security studies in a retail context is conducted, followed by a qualitative study driven by a means-end-chain laddering technique collecting data from 62 retail customers in Australia, the USA and UK.

Fourteen distinct safety elements in omnichannel retailing are identified. Four elements are relevant to the CX at the pre-purchase stage of the customer journey: social inclusiveness, role readiness, employment policy and safety policy enforcement. Six elements are relevant to the during-purchase stage: physical safety, personal hygiene, spatial distancing, fraud prevention, security surveillance and safety signal. The remaining four elements are relevant to the post-purchase stage: delivery safety, safety recall, mental health and data usage.

This study presents a new unified framework addressing safety and security in post-pandemic retail service settings. The SafeCX framework offers researchers and managers a holistic understanding of the distinct safety elements that shape customers’ perceptions across each customer journey stage of the retail CX.