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The purpose of this paper is to demonstrate the importance of using qualitative research methods, such as ethnography, in community analysis within the library and information science (LIS) community.

The authors review the LIS literature on community analysis up to May 2004, critique a representative case study and compare its results to what emerged from the research carried out in rural Romania summer of 2004. Students and faculty from Emporia State University and Ball State University in May 2004 gathered qualitative data on the rural information infrastructure and the information needs and of residents in the Romanian community of Lunca Ilvei. The research team used ethnographic methods to collect data and found this method to be effective in the analysis and understanding of the community's information behavior.

Community analysis in LIS has relied primarily on quantitative methods. While quantitative methods can give the researcher some information about a given community, these methods cannot always produce community sensitive and appropriate statements. Ethnography can produce this kind of data which can be used to assess and plan library services.

The argument rests on a single village study. However, the paper's review of the literature and its analysis of a key example of community analysis strengthen the argument.

As libraries strive to serve communities and remain relevant to their users research methodologies, like ethnography, that are effective in revealing information needs, wants, behaviors, and fulfillment need be accepted as legitimate and distributed throughout the library community.

The purpose of this paper is to present the findings from a field study in Viscri, a village in Transylvania, Romania, to investigate the current state of information and communication technology (ICT) development in the village.

Researchers interviewed villagers in May 2007. Ethnographic methods were used to collect data and to assess villagers' information needs. The information landscape in Viscri is presented and analyzed in local and national contexts. The national policies shaping Romania's emerging information society are discussed and literature on the impact of ICT development at the community level is also reviewed.

Romania's ICT policy goal of universal access needs to be better targeted. In Viscri, few adults showed interest in learning about or using computers. However, villagers understood that a good education that included computer education was necessary to assure better economic futures for their children. In light of the demographics, social conditions and cultural beliefs in Viscri, the most appropriate access point for ICT initiatives there should be programs aimed at school‐aged children.

The paper describes and discusses the information needs of one village. Further field investigation at the community level is necessary to discern the relevance of the findings to other villages both in Romania and elsewhere.

Further research, especially in the most underserved communities, will help to identify ways in which the information society and related policies can be more equitably implemented in Romania. What is learned in Romania can have implications for ICT development policy elsewhere.

The paper assesses critically the rhetoric of universal access. If universal access is going to remain an ICT policy goal, more research is needed at the community level in order to ensure that policy emphasis on access for all actually translates into equitable, meaningful ICT access for underserved communities.

The purpose of this paper is to argue that those involved in cultural heritage preservation efforts must look more critically at how preconceived notions of “history” and “tradition” affect both the design and outcomes of preservation efforts. This paper also adds to the limited library and information science (LIS) discourse on the problematic nature of significance as it relates to selecting aspects of cultural heritage for preservation, which is of particular importance to LIS practitioners as they work to help others capture, preserve and represent their traditional knowledge and ways of life.

The argument is based on research carried out in rural Romania in the summer of 2007. Faculty from Ball State University with students from several US universities collected qualitative data using ethnographic methods for an ongoing historic preservation effort in the community of Viscri. In addition to the community case study, the LIS literature on the problem of assigning significance to cultural objects for preservation is reviewed.

Cultural preservation efforts tend to rely on legitimate lay understandings of history, tradition and culture that, in turn, inform social life in a community. Such limited understandings influence the program choices and resource allocations made in cultural preservation efforts. It also tends to finesse the role the elite and powerful have over these programs. Viscri provides a real‐world example that illustrates some lessons to be learned about how the LIS community thinks about tradition and modernity and the relationship both have to cultural heritage preservation.

The argument rests on a single community study. However, a literature review and an in‐depth analysis of a particular historical preservation effort strengthen the paper's argument.

In order for preservation efforts to more equitably preserve cultural heritage, the LIS community has to ask more analytic questions about what history and tradition are in the context of the communities it serves. Those involved in cultural preservation efforts must bring to their work an awareness of the consequences of selecting certain aspects of culture and heritage over others have for preservation efforts.

To report on the findings obtained through a field study in information infrastructure of rural areas of Romania.

Researchers interviewed Romanian villagers using the same interpreter regarding a village's information needs and requirements. The village's information infrastructure was also surveyed. Because the literature on information infrastructures has focused primarily on macro issues (those national and international in scale), this project centered on micro (local) issues. A history of Romania's information infrastructure is presented and relevant literature reviewed. This is followed by a discussion of research methods used, and then the findings are presented and analyzed.

The research determined that global information infrastructure (GII) and national information infrastructure (NII) literature is incomplete and needs to give more attention to local and rural (micro level) issues. The findings also raise the question of whether the term equity is “misused” in today's discussions of national and international information infrastructures.

This was not an exhaustive study. Further studies in the information infrastructure and information requirements of those who live in rural communities are needed in order to fully understand them.

Further research will help to identify ways to help improve rural information infrastructures in less developed nation/states.

Little attention in GII/NII literature has been given to the information infrastructure of rural or local areas (micro‐level issues). Focusing research on this subject will help those who live in areas like these.