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Article
Publication date: 1 March 2010

James Melitski, David Gavin and Joanne Gavin

Organization culture and technology adoption are two of the most critical issues facing organizations in a global society. Increasingly, organizations operate in uncertain…

Abstract

Organization culture and technology adoption are two of the most critical issues facing organizations in a global society. Increasingly, organizations operate in uncertain, networked, decentralized environments, where adoption and use of information technology has become central to fulfilling organizational missions. To examine the influence of organization culture on individual willingness to adopt technology, this work began by examining theories of behavioral intent, technology adoption, and organization culture and then proposed a model for examining technology adoption in public organizations. The research was based on the responses from an online survey of government, nonprofit, and social service workers from around the United States. The study found that there is a relationship between individual perception of organization culture and individual willingness to adopt technology. Finally, we addressed the limitations of the study design and propose future research.

Details

International Journal of Organization Theory & Behavior, vol. 13 no. 4
Type: Research Article
ISSN: 1093-4537

Article
Publication date: 8 July 2014

Swapan Purkait, Sadhan Kumar De and Damodar Suar

The aim of this study is to report on the results of an empirical investigation of the various factors which have significant impacts on the Internet user’s ability to correctly…

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Abstract

Purpose

The aim of this study is to report on the results of an empirical investigation of the various factors which have significant impacts on the Internet user’s ability to correctly identify a phishing website.

Design/methodology/approach

The research participants were Internet users who have had at least some experience of financial transactions over the Internet. This study conducted a quantitative research with the help of a structured survey questionnaire along with three experimental tasks. A total of 621 valid samples were collected and the multiple regression analysis technique was used to deduce the answers to the research question.

Findings

The results show that the model is useful and has explanatory power. And adjusted R2 computed as 0.927, means that 92.7 per cent of the variations in the Internet user’s ability to identify phishing website can be explained by the predictors selected for the model.

Research limitations/implications

Future research should account for the Internet user’s general security practices and behaviour, attitude towards online financial activity, risk-taking ability or risk behaviour and their potential effects on Internet users' ability to identify a phishing website.

Practical implications

The implications of this study provide the foundation for future research on the areas that intend to explain the Internet user’s necessity to take protection or avoid risky behaviour while performing financial transaction over the Internet.

Originality/value

This study provides the body of knowledge with an empirical analysis of impact of various factors on an Internet user’s ability to identify phishing websites. The results of this study can help practitioners create a more successful research model and help researchers better understand user behaviour on the Internet.

Details

Information Management & Computer Security, vol. 22 no. 3
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 8 November 2022

Saqib Sheikh, Anne J. Gilliland, Philipp Kothe and James Lowry

This article delineates the pilot implementation of the Rohingya Archive (R-Archive). The R-Archive seeks to both confront and exploit the roles of documentation and recordkeeping…

Abstract

Purpose

This article delineates the pilot implementation of the Rohingya Archive (R-Archive). The R-Archive seeks to both confront and exploit the roles of documentation and recordkeeping in forced displacement of Rohingya people through targeted physical and bureaucratic violence in Myanmar. This grassroots activist intervention is located at the intersection of technology, rights, records, jurisdictions and economics. Using Arweave's blockweave, the R-Archive secures copies of records, such as identity documentation, land deeds and personal papers, carried into diaspora by Rohingya refugees against unauthorised alteration, deletion and loss, providing a trust infrastructure for accumulating available evidence in support of rights claims and cultural preservation.

Design/methodology/approach

Iterative development of functional requirements, data collection processes and identification of a technological solution for the community-based, post-custodial, blockchain-inspired R-Archive; design and testing of the R-Archive pilot; and analysis of trust and economic concerns arising.

Findings

A complex set of interconnecting considerations is raised by this use of emerging technologies in service to a vulnerable and diasporic community. Hostile governments and volatile cryptocurrencies are both threats to the distributed post-custodial R-Archive. However, the strength of the community bonds that form the archive and articulated in its records speak to the possibility of perdurance for a global Rohingya archive, and working through the challenges surfaced by its development offers the possibility to serve as a model that might be adaptable for other grassroots archival activist projects initiated by oppressed, marginalised and diasporic communities.

Research limitations/implications

Personal and community safety and accessibility concerns, especially in refugee camps and under Covid-19 restrictions, presented particular challenges to carrying out the research and development that are addressed in the research design and future research plans.

Practical implications

The goal of this pilot was to collect and store examples of a range of documents that demonstrate different aspects of Rohingya culture and links to the homeland as well as those that record formal evidentiary relationships between members of the Rohingya community now in diaspora and the Burmese state (e.g. acknowledgements of citizenship). The pilot was intended to demonstrate the viability of using a blockchain-inspired decentralised archival system combined with a community-driven approach to data collection and then to evaluate the results for potential to scale.

Social implications

The R-Archive is a community-centred and driven effort to identify and preserve, under as secure and trusted conditions as possible, digital copies of documents that are of juridical, cultural and personal value to the Rohingya people and also of significance as primary documentary evidence that might be used by international legal institutions in investigating genocide taking place in Burma and by academic researchers studying the history of Burma.

Originality/value

The R-Archive is novel in terms of its technological application (Arweave), the economic concerns of a vulnerable stateless population it is trying to address, and its functional complexity, in that its goal is simultaneously to serve both legal evidentiary and community archive functions. The R-Archive is also an important addition to other notable efforts in the diasporic Rohingya community that have attempted to employ the tools of technology for cultural preservation.

Details

Journal of Documentation, vol. 79 no. 4
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 23 November 2012

Swapan Purkait

Phishing is essentially a social engineering crime on the Web, whose rampant occurrences and technique advancements are posing big challenges for researchers in both academia and…

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Abstract

Purpose

Phishing is essentially a social engineering crime on the Web, whose rampant occurrences and technique advancements are posing big challenges for researchers in both academia and the industry. The purpose of this study is to examine the available phishing literatures and phishing countermeasures, to determine how research has evolved and advanced in terms of quantity, content and publication outlets. In addition to that, this paper aims to identify the important trends in phishing and its countermeasures and provides a view of the research gap that is still prevailing in this field of study.

Design/methodology/approach

This paper is a comprehensive literature review prepared after analysing 16 doctoral theses and 358 papers in this field of research. The papers were analyzed based on their research focus, empirical basis on phishing and proposed countermeasures.

Findings

The findings reveal that the current anti‐phishing approaches that have seen significant deployments over the internet can be classified into eight categories. Also, the different approaches proposed so far are all preventive in nature. A Phisher will mainly target the innocent consumers who happen to be the weakest link in the security chain and it was found through various usability studies that neither server‐side security indicators nor client‐side toolbars and warnings are successful in preventing vulnerable users from being deceived.

Originality/value

Educating the internet users about phishing, as well as the implementation and proper application of anti‐phishing measures, are critical steps in protecting the identities of online consumers against phishing attacks. Further research is required to evaluate the effectiveness of the available countermeasures against fresh phishing attacks. Also there is the need to find out the factors which influence internet user's ability to correctly identify phishing websites.

Details

Information Management & Computer Security, vol. 20 no. 5
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 5 April 2011

Jan Terje Karlsen

The purpose of this paper is to study the effectiveness of current uncertainty management practice in projects with a special focus on the organization's cultural dimension.

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Abstract

Purpose

The purpose of this paper is to study the effectiveness of current uncertainty management practice in projects with a special focus on the organization's cultural dimension.

Design/methodology/approach

The empirical data were obtained using in‐depth interviews with project management professionals in three project‐oriented organizations in Norway, Statsbygg, Telenor and the Norwegian Defence Logistic Organization. All the respondents from these three organizations are people who actively work with projects and uncertainty management.

Findings

The study results show that a supportive uncertainty management culture is characterized by: positive attitude, commitment of time and resources, openness and respect, understanding of uncertainty management, uncertainty management internalized into daily work, senior managers asking for and using uncertainty information, proactive uncertainty management, a focus on opportunities, clear areas of responsibility, accepted and operationalized policy and terminology, and a holistic uncertainty view. Moreover, the interviews revealed that commitment, knowledge, communication, openness, and trust are factors that contribute to building a supportive uncertainty management culture.

Research limitations/implications

Future research should investigate other organizations, types of projects, and countries, so that these findings may be generalized.

Practical implications

This paper concludes that a supportive culture is important for achieving effective uncertainty management in projects. Uncertainty management practice will run more smoothly, there will be less problems and benefits of the uncertainty management activities will be more easily achieved.

Originality/value

A supportive organizational culture for creating a well‐performing management of uncertainties in projects is studied in this research paper.

Details

International Journal of Managing Projects in Business, vol. 4 no. 2
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 29 November 2019

Nagaraj Samala and Bharath Shashanka Katkam

Millennial generation is fashion inclined, interactive and informative social beings. They are very conscious of the brands they wear. Millennia seek, share, inform and exchange…

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Abstract

Purpose

Millennial generation is fashion inclined, interactive and informative social beings. They are very conscious of the brands they wear. Millennia seek, share, inform and exchange fashion brand-related information on social networking sites (SNS). Marketers are subsequently engaging the young prospects and customers to keep up or improve enthusiasm and participation. The study attempts to investigate the role of customer-brand engagement (CBE) of millennials with fashion brands on SNS. The study simultaneously tests the moderating role of involvement levels affecting participation and CBE leading to brand loyalty.

Design/methodology/approach

The study followed a purposive sample by collecting 466 respondents from the graduate students of a university. The study adopted structural equation modelling (SEM) and Hayes process macros in SPSS 20.0 to test the moderated-mediation model.

Findings

The study confirms the mediating role of CBE in the relationship between participation and brand loyalty. Different degrees of involvement moderate the mediating role of CBE. Higher levels of involvement enhance the positive effect of participation on CBE.

Originality/value

The study is first of its kind to investigate the role of CBE and involvement among the millennial group. It also contributes to the related theories like service-dominant logic, social exchange theory and consumer culture theory regarding a unique population group, which is promising and profitable.

Article
Publication date: 10 January 2023

Melanie Moore Koskie and William B. Locander

This paper aims to explore how motivations to stand out and fit in through consumption affect consumers’ perceptions of subcultural and popular brand coolness. Importantly, how do…

1596

Abstract

Purpose

This paper aims to explore how motivations to stand out and fit in through consumption affect consumers’ perceptions of subcultural and popular brand coolness. Importantly, how do perceptions of brand coolness affect consumers’ formations of hot, emotional brand attachments and their willingness to pay more?

Design/methodology/approach

This study incorporates survey data from consumers regarding cool brands. A structural equation modeling approach is used to assess the relationship between the variables of interest.

Findings

Susceptibility to influence is positively related to desire for unique consumption. While this desire may be fulfilled by both subcultural and popular perceptions of brand coolness, only subcultural coolness has a positive relationship with the willingness to pay more. The importance of an emotional brand attachment is established between both dimensions of brand coolness and price premiums.

Research limitations/implications

This study is based on cross-sectional survey data. As brand coolness is often transitory, longitudinal research on trends focusing on different elements of brand coolness may shed light on the cool brand lifecycle.

Practical implications

Firms wanting to position brands as cool should emphasize how the brand can help consumers stand out. If a cool brand is already well-known, resources should be allocated to building hot, emotional attachments to command price premiums.

Originality/value

This research contributes to a nascent body of literature empirically exploring brand coolness. It builds on past literature that notes the tension between standing out and fitting in conceptualizations of coolness by assessing individual differences. Significantly, it examines specific attributes of cool brands to explore the differences in how subcultural and popular perceptions of brand coolness relate to important marketing outcomes.

Details

European Journal of Marketing, vol. 57 no. 4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 6 July 2015

Süleyman Çakır, Selçuk Perçin and Hokey Min

In an effort to help policy makers develop competitive postal service strategies, the purpose of this paper is to evaluate the comparative operating efficiencies of postal…

Abstract

Purpose

In an effort to help policy makers develop competitive postal service strategies, the purpose of this paper is to evaluate the comparative operating efficiencies of postal services across the Organization for Economic Cooperation and Development (OECD) nations and then identify room for service improvement.

Design/methodology/approach

As a better alternative to the conventional data envelopment analysis (DEA) which requires the proportional improvements of inputs and outputs simultaneously, the authors propose the combined use of both context-dependent and measure-specific DEAs to measure the relative attractiveness and progress of the national postal operators of OECD countries.

Findings

Defying the conventional notion that public enterprises operate less efficiently than private enterprises, the author discovered that some state-owned public enterprises such as postal service operators could still be efficient if managed properly. Even inefficient postal services operators could significantly improve their service performances, once they identified the root causes of their service failures. Through a series of model experiments and testing, the authors found that proposed context-dependent and measure-specific DEA models were more useful for finding such causes than the conventional DEA model.

Practical implications

For public officials and policy makers, the proposed DEAs can pinpoint what it takes to become more efficient and what steps need to be taken to improve postal service operations gradually.

Originality/value

This paper is the first to combine the context-dependent DEA with measure-specific DEA to evaluate the comparative efficiency (or progress) and inefficiency (or regress) of the national postal operators of 25 OECD countries.

Details

Benchmarking: An International Journal, vol. 22 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 30 November 2020

Padmi Nagirikandalage, Ben Binsardi, Kaouther Kooli and Anh Ngoc Pham

The purpose of this study is to investigate the resistance in management accounting practices (MAPs) in a developing economy in the manufacturing and service sectors in Vietnam.

Abstract

Purpose

The purpose of this study is to investigate the resistance in management accounting practices (MAPs) in a developing economy in the manufacturing and service sectors in Vietnam.

Design/methodology/approach

Data collection was carried out using survey questionnaires in Vietnamese language. The questionnaires were distributed to selected respondents from the manufacturing and service organisations in Vietnam. Textual structuralism was used to analyse different categories of data, i.e. survey questionnaires, photos and qualitative texts obtained from the literature.

Findings

The findings indicate that the usage of MAPs is more prevalent in the manufacturing sector than in the service sector. In addition, various traditional and contemporary MAPs are being used concurrently in Vietnam, which challenges the classical twofold dichotomy between mere socialism and mere neoliberalism.

Research limitations/implications

The textual and photographic structuralism is used in this study to analyse primary data (geography and society and time) in a static setting. Hence, it does not analyse the research phenomena in a dynamic equilibrium setting to view the development of the research phenomena over time. Further research could expand data collection to include longitudinal and dynamic settings.

Practical implications

MAPs can be implemented in economic systems ranging from command to capitalist systems. Although most countries in the world follow a mixed economic system, specific MAPs could be designed for a transitional economic system such as that of Vietnam. This affects both theorists and practitioners in Vietnam applying sustainable MAPs to boost a country's competitiveness during transition.

Originality/value

This study expands understanding of the conformity of MAPs in relation to economic systems under the Communist Party of Vietnam (CPV) – the ruling party of the Socialist Republic of Vietnam. Understanding the differences in the way these MAPs are utilised constitutes an essential area of the accounting discipline to advance MAPs in Vietnamese enterprises and progress theoretical development of sustainable MAPs.

Article
Publication date: 10 April 2017

Hui-Ling Wendy Pan, Fong-Yee Nyeu and Shu-Huei Cheng

The purpose of this paper is to discuss how principals in Taiwan lead student and teacher learning at a time of leadership and learning paradigm shifts and the imminent…

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Abstract

Purpose

The purpose of this paper is to discuss how principals in Taiwan lead student and teacher learning at a time of leadership and learning paradigm shifts and the imminent implementation of the curriculum guideline for 12-year basic education.

Design/methodology/approach

This study interviewed 32 elementary and junior high school principals purposively sampled based on reputation and recommendation from senior principals and government officials.

Findings

As a society which values credentialism, principals in Taiwan face challenges in executing the vision of educating student as a whole person. The authors discuss how principals are solidifying whole person education as the espoused value, how they are enforcing school-based curriculum and effective instruction, and encouraging teacher professional learning. Principals are sharing power by recruiting stakeholders’ participation in guiding school development and enacting distributed leadership, while also building relationship as social capital and soliciting support from the community to establish the conditions to improve teaching and learning.

Research limitations/implications

This paper highlights how principal practices are evolving in a time of changing conception of learning from academic achievement to multiple competencies and the shifting paradigm of power from participatory decision making to distributed leadership. This paper ends with a discussion on how leadership for learning (LfL) as a community engagement has emerged.

Practical implications

With the shifting of the concept and paradigm of learning, principals in a high power distance society like Taiwan are now facing opportunities as well as challenges to lead teachers to engaging students in inquiry and collaboration.

Originality/value

This paper highlights the indigenous practices of principal LfL in a high-performing East Asian education system in a time of changing notions of learning and leadership.

Details

Journal of Educational Administration, vol. 55 no. 2
Type: Research Article
ISSN: 0957-8234

Keywords

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