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The purpose of this study is to examine the role of trigger events and leadership crucibles in the lives of authentic leaders. The study was based on two theories: authentic leadership theory and born versus made theory.

Participants were included in the study if they scored between 64 and 80 on the Authentic Leadership Questionnaire (ALQ). The qualified leaders were then asked to participate in a qualitative interview utilizing an interview guide born out of the relevant literature. The interview followed the guidelines of the Critical Incident Technique (CIT).

The data indicated that trigger events and leadership crucibles play a significant role in authentic leadership development.

Practitioners should emphasize the prominent themes of self-awareness, relational transparency, balanced processing and moral perspective and the connection with other themes that emerged from the current study when developing or training leaders. Furthermore, practitioners concerned with creating an authentic leadership culture may consider the findings of the current study to develop and employ hiring and promotion strategies that increase the probabilities of hiring and promoting leaders that exhibit authentic leadership behaviors.

The findings of the research indicate that trigger events and crucibles both affect authentic leadership development. The research findings confirm characteristics associated with authentic leadership theory were predominant in the participants. However, one theme that prevailed was that of spirituality, which may or may not be considered to be part of an authentic leader's moral perspective

This article examines a range of issues associated with gangs in incarcerated settings. We begin by examining the similarities and differences between street and prison gangs, and differentiating them from other types of criminal groups. Next, we focus on the emergence and growth of gangs in prison, including patterns and theoretical explanations. Importantly, we draw theoretical linkages between differing perspectives on gang emergence and gang violence. We also present administrative and official responses to gangs in prison. Finally, we discuss the movement from prison to the street, examining the difficulties that former prisoners face when re‐entering communities.

Document delivery is a rapidly growing area of interest, yet public policy issues have not been clearly defined and discussed. For that reason, it is essential to begin by defining what we mean by ‘public’ and ‘private’ sector and by the term ‘document delivery’. Public policy issues can then be identified in four areas: (1) marketplace competition, (2) intellectual property, (3) fair use of public resources, and (4) public good. Because past perception of the issues has been vague, the volume of activity and the economic stakes relatively low, it is still possible for public/private sector roles to be defined in a non‐combative atmosphere, to mutually‐beneficial ends.

Dual marketing, i.e. selling the same product to both consumers and business customers, calls for a rearrangement of companies’ organizational chart. New figures, appointed with new roles, need to be integrated within the organization. In addition, dual marketers are required new skills by the market, having to learn to blend push and pull marketing techniques. This chapter discusses how the market's imperatives make the dual marketer an on-the-edge figure within the business landscape, able to constantly reinvent herself to keep pace with innovations.

This paper provides examples of how the document access environment in the United States has changed since James L. Wood described it in 1978. The paper also summarizes several new developments in document access.

In-class societies such as the Mini-Society and Mini-Economy provide opportunities for teaching important lessons about choice, scarcity, and economic organization. Those lessons are multiplied when in-class societies meet each other for simulated international trade. We describe a Global Entrepreneurship Marketplace Fair (GEM Fair) for participating elementary and middle school students. The basics of in-class societies, the benefits of cross-society trade, and the administrative setup of an international marketplace are summarized. The limitations of a GEM Fair as also discussed, including large subsidies from parents, “end-of-the-world” effects near the end of a GEM Fair, and the tendency of a free GEM Fair market to produce too many snack food items (from a parent’s or teacher’s point of view).

This issue attempts to provide a general background for exploring the increasingly complex world of abstracting and indexing services. It is also an indication of the involvement of libraries in the total development of abstracting and indexing services. The first paper by Adams and Baker discusses one of the basic problems in this area which is the proper structuring of subjects, for inclusion in any service. The relationship between ‘discipline’‐and ‘mission’‐oriented services is covered, and in this chapter a common base is reached for future discussion. The National Federation of Science Abstracting and Indexing Services appears to have collapsed into a fairly passive role, but the editor has presented some informative notes which can act as a basis for a more definitive report. Stella Keenan provides a valuable contribution to the background of abstracting and indexing services in the physical sciences and Louise Schultz discusses new developments in the area of the biological sciences, demonstrating the complexities of providing access in a specialized scientific area. The paper by Tate and Wood is entitled ‘Libraries and Abstracting and Indexing Services—a study in interdependency’. Although, based primarily on their experiences at ‘Chemical Abstracts’, they bring out the relationship between libraries and specialized services. Another introduction to the Science Citation Index is given by Morton Malin, from the Institute for Scientific Information, bringing out the interests of librarians in this new indexing tool. Charles Bernier discusses the procedures and problems of production of subject indexes, based on his own extensive experience. He covers problems of term selection and correction in addition to the physical preparation of copy. James Wood, Head Librarian of Chemical Abstracts Service, proposes a co‐operative venture between librarians and abstracts producers in a comprehensive list of periodicals for chemistry and chemical engineering. The final paper by Andrew Aimes, senior officer of the COSATI staff, gives general guidelines and information basic to the theory behind national information systems, referring to the ‘System Study of Abstracting and Indexing in the United States’, prepared by SDC under contract to COSATI.

The purpose of this paper is to highlight the views of Professor George Arnold Wood, a leading Australian scholar at the University of Sydney, concerning the involvement of the British Empire in the Great War of 1914-1918.

The author has examined all of Professor Wood’s extant commentaries on the Great War which are held in the archives of the University of Sydney as well as the biographical material on Professor Wood by leading Australian scholars. The methodology and approach is purely empirical.

The sources consulted revealed Professor Wood’s deeply held conviction about the importance of Christian values in the formation of political will and his belief that the vocation of politics is a most serious one demanding from statesmen the utmost integrity in striving to ensure justice and freedom, respect for the rights of others and the duty of the strong to protect the weak against unprincipled and ruthless states.

The paper highlights Professor Wood’s values as derived from the core statements of Jesus of Nazareth such as in the Sermon on the Mount. And as these contrasted greatly with the Machiavellian practice of the imperial German Chancellors from Bismarck onwards, and of the Kaiser Wilhelm II. It was necessary for the British Empire to oppose German war aims with all the force at its disposal. The paper illustrates the ideological basis from which Wood derived his values.

This paper aims to explore the nature and relationships among the dimensions that constitute expectations, anticipation and post-experience assessment of cultural events, before and after an aesthetic experience, namely, a live Norwegian opera or ballet performance.

A triangulation approach is used to combine qualitative and quantitative analyses. Quantitative data collection was conducted at the site before and after a performance experience.

Expectations, anticipation and post-experience assessment are found to be multi-dimensional. Expectations and anticipation are identified as distinct constructs. Three dimensions of expectations of quality are extrinsic cues: building and functional attributes, available services and level of employee service. In addition, two dimensions of pre-experience anticipation are identified: anticipation of information gathering activities and anticipation of the event. Post-experience assessment has two dimensions: satisfaction and pride in the building. Two post-experience associations are enthusiasm and inclusiveness. Anticipation of the event and enthusiasm, not expectations, are found to be predictors of satisfaction.

An understanding of the role of anticipation in consumer engagement and satisfaction with aesthetic experiences could be broadened and enriched by studies that include other service or arts disciplines and within a more complex model of consumer engagement.

Anticipation is a significant pre-experience phenomenon. Enthusiasm is identified as a post-experience association.

Fantasy is a concept often used in everyday life and in academic research. While it has received attention in consumer research due to its connection to desires, community creation, meaning evocation, and identity development, it lacks a commonly shared understanding. This paper explores and theorizes consumers’ experiences of fantasy as performed in real-life situations.

The research was conducted as an ethnographic study of live action role-playing games (LARP) and analyzed through the lens of performance theory.

LARPs are performances that take place between imagination and embodied reality, with participants drawing on each realm to enrich the other. Consumption elements of LARP include media products and materials used in creating settings, costumes, and props. LARPers gain various benefits from the performance of fantasy, including escapist entertainment, self-reflection, personal growth, and participation in social criticism. Fantasy performance is, therefore, an important and under-theorized vehicle for consumer identity development and social interaction.

This research theorizes the experience of fantasy as a performance that takes place between reality and imagination. As such, it involves both embodied and social aspects that have largely been ignored in prior research. A richer theorization of fantasy performance promises greater insights into research areas including the dynamics of consumer identity projects and of consumption communities.