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Article
Publication date: 15 May 2007

James Thomas Kunnanatt

ISO 9000 yields visible and concrete benefits to organizations in the form of sustained product quality, enhanced market image, increased customer satisfaction, and long‐term…

3011

Abstract

Purpose

ISO 9000 yields visible and concrete benefits to organizations in the form of sustained product quality, enhanced market image, increased customer satisfaction, and long‐term profitability. However, the derivative impact of ISO 9000 on the human side of the organization, especially its impact on the internal human environment, has been only scantily researched. The purpose of this study is to explore how the process of ISO 9000 implementation transforms the components of organizational climate, particularly the climate motives existing in an organization.

Design/methodology/approach

ISO 9000 system was deemed as the independent variable that could induce changes in organizational climate, the dependent variable. Climate was measured both before and after the implementation of ISO 9000, using Pareek's MAO‐C instrument. Based on the scores obtained for the constituent climate motives, the patterns of organizational climate that prevailed in an organization both before and after ISO implementation were deciphered.

Findings

Results reveal that as a result of ISO 9000 implementation the dysfunctional organizational climate motives such as control, dependency, and affiliation undergo a u‐turn transformation giving way to the functional and conducive climate motives such as achievement, expert influence, and extension.

Originality/value

The study endeavors to throw light on the favorable impact that ISO 9000 may have on organizational climate of organizations. The findings tend to prognosticate that when implemented well the ISO 9000 system could function not just as a quality enhancement instrument but in addition as a useful tool for strategic change management that could truly hold the potential for transforming both the character and performance of organizations.

Details

International Journal of Manpower, vol. 28 no. 2
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 8 February 2008

James Thomas Kunnanatt

David C. McClelland attributed India's slow economic development to the lack of people with the need for achievement (n‐ach). His argument is simple: if a nation develops a large…

1772

Abstract

Purpose

David C. McClelland attributed India's slow economic development to the lack of people with the need for achievement (n‐ach). His argument is simple: if a nation develops a large number of people – especially managers, leaders and entrepreneurs – who are driven by motives to achieve, to build and develop things, then that resource (achievement‐oriented people) will generate economic development. India today is on a growth trajectory. It has a vast repertory of engineering, technical and managerial talents. But does the country have the so‐called achievement‐oriented managers to lead its enterprises to excel and compete in the emerging world order? This study is an inquiry into this phenomenon.

Design/methodology/approach

The study draws a national sample of managers working in the banking sector and attempts to measure the distribution of achievement among them. The linkage between the achievement orientation of managers and their performance effectiveness is also explored.

Findings

Though limited by the size of the sample, the study findings reveal that Indian managers possess achievement orientation in considerable degrees and that the highest performers among them are the ones possessing the highest levels of achievement orientation. Furthermore, the study provides insights into how the attribute of achievement orientation operates in the Indian managerial work environment.

Originality/value

The findings make it possible to prognosticate that a transformation has occurred in the social fabric of India, equipping the country to be psychologically and entrepreneurially resourceful with achievement‐oriented managers. Evidence on the distribution of an achievement orientation among Indian managers could be a vital input for strategic managers and top management planning for business expansion and diversification in India.

Details

Journal of Management Development, vol. 27 no. 2
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 2 August 2011

James Thomas Kunnanatt

The paper proposes that globalization has opened up opportunities for developing countries that adopt the right type of political economy doctrine and opt to externalize their…

3236

Abstract

Purpose

The paper proposes that globalization has opened up opportunities for developing countries that adopt the right type of political economy doctrine and opt to externalize their economies through contemporarily relevant global integration models and country‐level strategies.

Design/methodology/approach

Portraying the various phases of globalization, the experiences of developed and developing countries are reviewed to recommend a “global participation model” for developing countries to benefit from the globalization process.

Findings

In profiling the global participation model, the paper introduces the concept of global business chain and shows how countries have formed strategic groups to participate in the global chain as “opportunity exploiters” and “opportunity providers.” If equipped with appropriate and efficient economic doctrine, developing countries could act both as opportunity providers and opportunity exploiters and transform themselves into “twin advantage countries” – with substantial enhancements in their total factor productivity and consequent gains in the quality of life of populations.

Originality/value

Global business chain and twin advantage strategy, the two major propositions of this paper, are a new stream of thought in the discussions on globalization.

Details

Competitiveness Review: An International Business Journal, vol. 21 no. 4
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 24 October 2008

James Thomas Kunnanatt

Despite the crucial role that emotional intelligence (EI) could play in improving individuals' performance and career prospects in organizations, employees, executives and career…

11647

Abstract

Purpose

Despite the crucial role that emotional intelligence (EI) could play in improving individuals' performance and career prospects in organizations, employees, executives and career professionals across the world are still in search of practical frameworks for understanding the concept. This is because EI research outputs from academics still remain mostly as correlations, co‐variations and associations between EI and other variables. This paper seeks to provide a practical framework that could help executives, employees and career advisors understand what EI competencies people need to acquire and how these could be developed through EI training.

Design/methodology/approach

The approach is to develop a competency‐based model of EI based on inputs from academic research and feedback from EI training specialists. An attempt is made to incorporate the role of brain theory in EI. Exploration is also made into the progressive stages and dynamics involved in typical EI training programs.

Findings

The paper brings out current research insights and highlights the strategic significance of EI as an augmenter of job performance and career advancement. The competency‐based model provides comprehensive understanding of the psychological configuration, inner mechanisms, and organization and operation of EI in human beings.

Originality/value

While the model holds many of the classic components of EI intact, a new sub‐competence called social influence is introduced, with cautions about the difficulty in acquiring this sub‐competence solely through EI training. Going beyond the popular literature, the paper explains the role of brain theory in EI – a dimension often ignored in EI discussions. Finally, the paper provides an abbreviated coverage of the progressive stages and the dynamics involved in typical EI training programs.

Details

Career Development International, vol. 13 no. 7
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 September 2003

James Thomas Kunnanatt

Type A behavior pattern (TABP) is a constellation of behaviors which, when present in an individual, can lead to the deadly disease called coronary heart disease. TABP is mostly…

1949

Abstract

Type A behavior pattern (TABP) is a constellation of behaviors which, when present in an individual, can lead to the deadly disease called coronary heart disease. TABP is mostly found in highly industrialized countries, especially among individuals engaged in competitive vocations. The most vulnerable groups are executives, entrepreneurs and persons leading very busy life schedules. It is reported that more than half of the North American population is type A. In Europe, TABP is on the increase. In the rest of the world, however, research evidence is scanty in understanding the existence of type A behavior. This study explores the existence of type A behavior among executives in India and explores the connection between executive performance and type A behavior. A total of 132 bank managers of a leading commercial bank participated in the study. Results indicated that a large majority of the managers possessed type A behavior and that the highest performers among them were the ones possessing the most marked TABP.

Details

International Journal of Manpower, vol. 24 no. 6
Type: Research Article
ISSN: 0143-7720

Keywords

Content available
Article
Publication date: 9 March 2010

Roland K. Yeo and Goran Svensson

909

Abstract

Details

European Business Review, vol. 22 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Content available
Book part
Publication date: 19 December 2016

Radha R. Sharma and Sir Cary Cooper

Abstract

Details

Executive Burnout
Type: Book
ISBN: 978-1-78635-285-9

Article
Publication date: 27 May 2014

Ruby Sangar and Santosh Rangnekar

It has been believed that entrepreneurship involves a lot of risk nowadays, yet it is assumed that not being entrepreneurial can be a bigger risk. Enhancement in entrepreneurial…

Abstract

Purpose

It has been believed that entrepreneurship involves a lot of risk nowadays, yet it is assumed that not being entrepreneurial can be a bigger risk. Enhancement in entrepreneurial behaviour can improve performance of the individual as well as that of the organization. This paper aims to propose a conceptual model that empirically examines the relationship of role satisfaction and its dimensions with entrepreneurial behaviour in an Indian context.

Design/methodology/approach

Three hundred and thirty three executives/managers from many organizations in India were approached. Cronbach's α, factor analysis, correlation and regression analyses were applied to check the research hypotheses.

Findings

It was found that most of the variables in the study were having significant relationship. All the hypotheses were supported. Furthermore, achievement, influence, control and affiliation were found to be important predictors of entrepreneurial behaviour.

Research limitations/implications

This paper would help researchers and practitioners to work on these variables in some other cultures and nations also.

Practical implications

Improvement in role satisfaction will enhance the entrepreneurial behaviour among Indian business executives/managers which will improve the overall performance of the organization.

Originality/value

It is an innovative attempt to utilize role satisfaction to improve entrepreneurial behaviour in an Indian framework.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 6 no. 2
Type: Research Article
ISSN: 2053-4604

Keywords

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