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Article
Publication date: 10 April 2023

Hugues Séraphin, Anca C. Yallop and James Kennell

The tension between individual and collective well-being is at the core of the macromarketing perspective, and transformative luxury research (TLR) has recently begun to consider…

Abstract

Purpose

The tension between individual and collective well-being is at the core of the macromarketing perspective, and transformative luxury research (TLR) has recently begun to consider this in the context of luxury consumption. This conceptual paper reviews TLR in the setting of the tourism and hospitality industry.

Design/methodology/approach

The study is based on a literature review in the field of marketing and tourism management.

Findings

The authors propose a TLR–management model (MM), which identifies the link between TLR and well-being, as well as four elements that are important for the success of luxury innovations: risk; trust; ethics and ambidextrous management practices. Further studies will be able to apply this conceptual model in diverse luxury markets to develop more industry-specific versions of it but should always maintain the model’s focus on individual and collective well-being to ensure that it supports the growth of transformative luxury in the future.

Practical implications

The research has highlighted the benefits (individual and community well-being) of transformative research in the field of luxury products and services, but also the requirements (taking risk, trust and ambidextrous management) to achieve this transformative stage.

Originality/value

The study provides a guideline to be followed by the luxury yachting industry to reach its transformative potential.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 5 December 2022

Ahmad Anouti, Samantha Chaperon and James Kennell

This article explores the ways in which the relationship between tourism, sustainable development and peace in the Middle East and North Africa (MENA) is presented in national…

Abstract

Purpose

This article explores the ways in which the relationship between tourism, sustainable development and peace in the Middle East and North Africa (MENA) is presented in national tourism policies, with a focus on United Nations Sustainable Development Goal (SDG)16: peace justice and strong institutions.

Design/methodology/approach

Leximancer 5.0 software is used to analyze national tourism policy documents. Themes and concepts from the documents are presented visually in a concept map, and further qualitative analysis is carried out on the theme of sustainability to generate insights.

Findings

The relationship between tourism and peace is not well developed in tourism policies in the MENA region. This is a missed opportunity to use the engine of tourism development to promote regional sustainable development, but increased engagement with nongovernmental organization (NGOs) and communities by tourism policy-makers can help to address this.

Originality/value

This article links SDG 16 to tourism policy and provides insights into how this relationship could be developed in a region experiencing recurrent crises and high levels of tourism growth.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 6 March 2018

Raymond Powell, James Kennell and Christopher Barton

Dark tourism is a topic of increasing interest, but it is poorly understood when considering its significance for mainstream and commercial tourism. The purpose of this paper is…

1856

Abstract

Purpose

Dark tourism is a topic of increasing interest, but it is poorly understood when considering its significance for mainstream and commercial tourism. The purpose of this paper is to investigate the significance of dark tourism in the top ten most visited European tourist cities and propose a dark tourism index for Europe’s tourism cities.

Design/methodology/approach

Data were collected from the websites of the cities’ Destination Management Organisations (DMOs) using a content analysis methodology, based on keywords related to dark tourism taken from the research literature in this area. Descriptive statistics were produced and the variance between the frequencies of keywords related to each city was analysed for statistical significance. These results were then used to construct a darkness ranking of the cities.

Findings

There are significant differences in the extent to which dark tourism products and services are promoted by the DMOs of Europe’s top ten most visited European cities. The ranking of cities by darkness does not correspond to the ranking by visitor numbers, and further qualitative analysis suggests that, that the ranking is also independent of the actual presence of dark sites within the destination. This implies that European city DMOs are engaging with the emerging dark tourism market with to varying degrees.

Research limitations/implications

The purposive sample of ten cities can be extended in future research to increase the validity of the findings of this paper. A further limitation is the selection of keywords for content analysis, which have been developed following the literature review contained below. Future research could develop an extended list of keywords using a systematic review process.

Practical implications

This paper shows that it is possible to create a ranking of tourist cities in terms of their darkness, and that this methodology could be extended to a much larger sample size. This links dark tourism research to the urban tourism literature and also offers possibilities for creating a global ranking that could be used by destinations to judge their success in engaging with the dark tourism market, as well as by tour operators seeking to develop products for the same market.

Social implications

This paper will offer DMO’s and others the opportunity to hone their tourism products more effectively in a way which offers a better understanding of tourism, and therefore provides for better management of its issues.

Originality/value

Dark tourism is a growing niche area of study, and this paper seeks to provide a framework to better understand supply-side aspects of it.

Details

International Journal of Tourism Cities, vol. 4 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 4 December 2017

Sanja Bozic, James Kennell, Miroslav D. Vujicic and Tamara Jovanovic

The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists…

Abstract

Purpose

The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists make decisions about which destinations to visit.

Design/methodology/approach

This study was based on 30 one-hour-long structured interviews with visitors to Ljubljana, the capital city of Slovenia. Respondents were asked to express their preferences between different pull-factor motives for their visit, using Saaty’s scale, and further qualitative data were collected to examine these preferences in more depth.

Findings

The results of this study indicate that the most relevant criteria and thus predominant factors in motivation for visits to Ljubljana are the Cultural and Nightlife pull factors, while religious and business motives are the lowest ranked factors. The paper argues that the results show the value of applying the AHP model to understand the role of pull factors in urban tourism destination choice.

Research limitations/implications

As a single-destination case study, it is important that the findings of this research are evaluated against similar studies in other cities. A limitation of this research is the fact that sub motives within major groups of pull-factor motives have not been explored in this study and this should be the subject of future, more detailed research.

Originality/value

This research shows the value of applying an under-used methodology to understand urban tourist motivations and knowledge gained through applying this method will be of value to destination marketing organisations as well as to researchers conducting future studies.

Details

International Journal of Tourism Cities, vol. 3 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 15 November 2022

Luna Đurić, James Kennell, Miroslav D. Vujičić, Igor Stamenković and Jelena Farkić

This research explores how protest events can change and develop over time, through an analysis of stakeholder perceptions of the EXIT festival in Serbia. In doing this, it builds…

Abstract

Purpose

This research explores how protest events can change and develop over time, through an analysis of stakeholder perceptions of the EXIT festival in Serbia. In doing this, it builds on previous research into protest events from a critical events studies perspective and has implications for the management and understanding of events linked to social movements.

Design/methodology/approach

This research took a neo-institutionalist perspective and is based on 18 stakeholder interviews, which were analysed using reflexive thematic analysis. Purposive sampling in the highly-networked city of Novi Sad, Serbia, allowed for the inclusion of diverse participants from politics, NGOs, media and the festival itself.

Findings

The findings reveal that the EXIT festival has departed significantly from its original protest roots. Although it is now perceived as part of the dominant political culture in Serbia, it still has the potential to campaign on issues of relevance to the region, which is unrealised. This research demonstrates that the neo-institutionalist perspective can offer fresh insights for research into protest events. Taking this perspective suggests practical implications for the managers of events with protest roots and for social movements seeking to use protestival-style methods to achieve social change.

Originality/value

This paper provides a new theoretical perspective on protest events and proposes a new model that can be used in future research into protest events that persist over time. It also suggests implications for the management and development of protest events within social movements.

Details

International Journal of Event and Festival Management, vol. 14 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 14 June 2022

Hugues Seraphin, James Kennell, Simon Smith, Ante Mandić and Metin Kozak

This study aims to examine the influence of neoliberalism and managerialism on the recruitment of tourism academics in the UK. The study analyses how sustainable the recruitment…

Abstract

Purpose

This study aims to examine the influence of neoliberalism and managerialism on the recruitment of tourism academics in the UK. The study analyses how sustainable the recruitment and retention of talents are in the tourism industry. Importantly, this study provides particular focus on sustainable tourism roles, as well as the impacts of COVID-19.

Design/methodology/approach

Qualitative content analysis focuses on academic jobs in tourism advertised on Jobs.ac.uk between June 2020 and July 2021.

Findings

Study findings reveal how, in the case of the UK, current educational ideologies, including neoliberalism and managerialism, significantly influence curriculum and recruitment. Such an approach facilitates the hidden curriculum of undisciplined tourism programmes and significantly constrains the prominence of sustainability principles. The development of curriculum, student life course and recruitment of academics are influenced by several variables (personal, environmental, behavioural), which must be identified to enable decision-makers to engage in efficient planning.

Originality/value

This study provides a unique focus on the recruitment of tourism academics encompassing crucial factors like sustainable tourism and COVID-19. The proposed framework creates the foundation for the investigation and discussion of academics’ recruitment in different contexts. This study also offers several new avenues for future research.

Details

International Journal of Organizational Analysis, vol. 31 no. 6
Type: Research Article
ISSN: 1934-8835

Keywords

Abstract

Details

The Emerald Handbook of Destination Recovery in Tourism and Hospitality
Type: Book
ISBN: 978-1-80262-073-3

Book part
Publication date: 7 November 2022

Ahmad Anouti and James Kennell

This study investigated the potential for the development of dark tourism in Lebanon, a destination that has suffered multiple crises in recent years including conflicts and the…

Abstract

This study investigated the potential for the development of dark tourism in Lebanon, a destination that has suffered multiple crises in recent years including conflicts and the world's largest non-nuclear explosion, which devastated a large section the country's capital city, Beirut. Research was carried out using desk audit, key informant interviews and archival research, which identified 21 potential dark tourism sites that could be incorporated into a new dark tourism product as part of the recovery of Lebanon as a tourism destination. Of these 21 sites, the majority were found in Beirut, suggesting that an urban dark tourism product may be the most suitable product to develop as the country emerges from crises. However, a number of barriers would need to be overcome in order for dark tourism to contribute to a form of phoenix tourism in the country, including the engagement of diverse stakeholders, the security of international tourists in the destination, and the ability of the public sector to invest in destination marketing in the post-crisis period.

Details

The Emerald Handbook of Destination Recovery in Tourism and Hospitality
Type: Book
ISBN: 978-1-80262-073-3

Keywords

Content available
Book part
Publication date: 7 November 2022

Abstract

Details

The Emerald Handbook of Destination Recovery in Tourism and Hospitality
Type: Book
ISBN: 978-1-80262-073-3

Book part
Publication date: 7 November 2022

Iris Lavalle Acejo and Luisito Cagandahan Abueg

Based on reflections of the issues encountered from ethnographic studies aboard ocean-going merchant ships and a seafaring community in the Philippines, pressure points on…

Abstract

Based on reflections of the issues encountered from ethnographic studies aboard ocean-going merchant ships and a seafaring community in the Philippines, pressure points on seafarers' lives that situate them in a precarious situation are explored. Due to the pandemic, the decline in total remittances was due to a huge fall in sea-based remittances of about 81% in 2020. The widespread loss of jobs has magnified vulnerabilities in the seafaring sector. The emergent exploration of worker vulnerability in cruise tourism industry is useful in identifying the necessary support for cruise workers to mitigate the long-term undesired effects of the pandemic. The fieldwork also reveals that the demand placed upon seafarers' daily and organizational lives are gendered. Women and men are differently constituted in the shipping and tourism industries which affect work opportunities and family values. The chapter aims to contribute to the discussion on inclusivity vis-a-vis the recovery plan of destination tourism by underlining the gender dynamics in cruise tourism, as it aligns with the general roadmap of growth for Southeast Asian cruise tourism program. We show that the transnational nature of cruise tourism on both labour and employment is interlinked with destination tourism, and the gender dynamics identified and reviewed will help identify and further promote inclusivity in the regional recovery tourism plan.

Details

The Emerald Handbook of Destination Recovery in Tourism and Hospitality
Type: Book
ISBN: 978-1-80262-073-3

Keywords

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