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Article
Publication date: 1 May 2006

Jaideep G. Motwani and Victor E. Sower

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Benchmarking: An International Journal, vol. 13 no. 3
Type: Research Article
DOI:
ISSN: 1463-5771

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Publication date: 1 October 2006

Keith Crosier

589

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Marketing Intelligence & Planning, vol. 24 no. 6
Type: Research Article
DOI:
ISSN: 0263-4503

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