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Article
Publication date: 9 April 2018

Younghoon Chang, Hwansoo Lee, Jae-Nam Lee and Shan Wang

Abstract

Details

Industrial Management & Data Systems, vol. 118 no. 3
Type: Research Article
ISSN: 0263-5577

Article
Publication date: 19 September 2019

Juyeon Ham, Yunmo Koo and Jae-Nam Lee

To create the expected value and benefits through open data, appropriate provision and usage of data are required simultaneously. However, the level of provision and usage of open…

Abstract

Purpose

To create the expected value and benefits through open data, appropriate provision and usage of data are required simultaneously. However, the level of provision and usage of open data differs from country to country. Moreover, previous research on open data has only focused on either open data provision or usage. To fill the research gap, the purpose of this paper is threefold: first, to understand the current status of the provision and usage of open data; second, to identify patterns in the provision and usage of open data; and third, to provide appropriate future directions and guidelines for the transformation paths of each pattern.

Design/methodology/approach

The authors analyzed the data collected from open data portals of 13 countries that provide information on the provision and usage of open data together.

Findings

The authors identified four patterns of the provision and usage of open data, namely, availability-driven, government-driven, market-driven and interaction-driven patterns. Furthermore, three strategic paths of transformation reach a high level of open data provision and usage, namely, data provision-focused, data usage-focused and balanced transformation paths.

Originality/value

This study provides a foundation that enables researchers to build a holistic theory that can integrate fragmented and incomplete knowledge of open data and usage, particularly in the context of government.

Details

Industrial Management & Data Systems, vol. 119 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 10 July 2017

Juyeon Ham, Byounggu Choi and Jae-Nam Lee

Many studies have investigated the relationship between the adoption of open innovation and performance in large firms. However, limited research is available with regard to the…

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Abstract

Purpose

Many studies have investigated the relationship between the adoption of open innovation and performance in large firms. However, limited research is available with regard to the use of open innovation in small and medium enterprises (SMEs). SMEs are important because of their contribution to innovation in almost all economies. The purpose of this paper is to extend the current literature by focusing on SMEs. Using complementarity and knowledge-based theories, this study develops three hypotheses to identify the effect of knowledge sourcing approaches for innovation on SMEs’ innovation performance.

Design/methodology/approach

Surveys collected from 196 SMEs in Korea were analyzed using the supermodularity function to test the hypotheses.

Findings

Results indicate that an external knowledge-oriented approach has no significant effect, whereas an internal knowledge-oriented (i.e. closed) approach has a positive effect on innovation performance. Interestingly, this study found that open innovation has a negative effect on SMEs’ innovation performance (i.e. both internal knowledge-oriented and external knowledge-oriented approaches have a substitutive relationship).

Originality/value

This study sheds new light on open innovation and knowledge management research by identifying the relationship between knowledge sourcing approaches for innovation, and innovation performance in SMEs. Practical implications highlight that open innovation could impede SMEs’ innovation performance.

Details

Industrial Management & Data Systems, vol. 117 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 3 October 2022

Juyeon Ham, Yunmo Koo and Jae Nam Lee

In the data economy era, despite the tremendous effort of governments to actively provide and use open data, its effect on national performance such as competitiveness differs…

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Abstract

Purpose

In the data economy era, despite the tremendous effort of governments to actively provide and use open data, its effect on national performance such as competitiveness differs widely from country to country. A sufficient knowledge base and its appropriate management are important to effectively derive the potential value from open data. A country can implement multiple and equally viable means to effectively align open data with knowledge management, which lead to high national performance. However, previous studies lack consideration of the possibility of these various configurations. To fill the research gap, this study aims to investigate the configurational patterns constituted by government data openness and knowledge management for national competitiveness.

Design/methodology/approach

From the open innovation perspective, this study collected data from the global reports of 76 countries and examined them through fuzzy-set qualitative comparative analysis (fsQCA).

Findings

Four configurational patterns are identified, namely, coupled (outbound-focused)-, coupled (inbound-focused)-, inbound-focused-, and outbound-focused national competitiveness.

Originality/value

This study provides a foundation that enables researchers to build a holistic and balanced perspective that can manage open government data and develop knowledge management capability.

Details

Industrial Management & Data Systems, vol. 122 no. 12
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 December 2003

Bowon Kim, Kyungbae Park and Jinyong Kim

It is important for an IT service company (IS company) to fully take into account the differences in customer satisfaction across different customer groups. In this article, we…

Abstract

It is important for an IT service company (IS company) to fully take into account the differences in customer satisfaction across different customer groups. In this article, we consider three layers of customers in the client company. There are project directors who interface with and accept the final product (i.e. IT system) from the IS company, users who actually use the IT system for their daily operations, and finally operators who do maintenance works for the IT system. We propose that each customer group (i.e. project director, user, or operator) evaluates the IT systems success with a different set of criteria. Transaction relationship and partnership turn out to be important determinants for the project directors: task‐related and IS‐related output performances seem to be less influential. The reverse conclusion can be made for users and operators. One additional insight is that IS company’s efforts to understand its customer’s tasks and share risks with the customer company might have unexpected effects. Although the project directors seem to like such close involvement, it can be detrimental to the users’ satisfaction with the IS outsourcing projects.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 15 no. 3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 8 August 2023

Roslee Uyob, Ku Maisurah Ku Bahador and Ram Al Jaffri Saad

This study aims to investigate the usage behaviour associated with adopting the extensible business reporting language-based Malaysia business reporting system (MBRS). An extended…

Abstract

Purpose

This study aims to investigate the usage behaviour associated with adopting the extensible business reporting language-based Malaysia business reporting system (MBRS). An extended technology acceptance model (TAM) was used, which was tested and examined using both the TAM and the diffusion of innovation theory (DIT).

Design/methodology/approach

The empirical results were obtained from 267 members of the Malaysian Institute of Accountants, who are responsible for preparing and filing company reports with the Companies Commission of Malaysia.

Findings

The findings show that user intention has a significant impact on MBRS usage behaviour. Perceived usefulness, perceived ease of use and cost have an impact on users’ intention to use, while attitude and compatibility have no impact. Only perceived ease of use has a significant impact on user attitude. For perceived usefulness, cost and compatibility are found to have a significant impact but not perceived ease of use.

Originality/value

To the best of the authors’ knowledge, this is the first study that integrates TAM and DIT to analyse MBRS usage behaviour.

Details

Accounting Research Journal, vol. 36 no. 4/5
Type: Research Article
ISSN: 1030-9616

Keywords

Article
Publication date: 6 April 2023

Ligiane Cristina Braga de Oliveira Friaes, Thiago Poleto, Thárcylla Rebecca Negreiros Clemente, Camila Carvalho Ramos, Victor Diogho Heuer de Carvalho and Thyago Celso Cavalcante Nepomuceno

Researchers in the field recognize the importance of the relationship between contractor and contractee in the process of information technology (IT) outsourcing. However, little…

Abstract

Purpose

Researchers in the field recognize the importance of the relationship between contractor and contractee in the process of information technology (IT) outsourcing. However, little is known about the impact of the manager's profile in this process. Thus, the objective of this research was to analyze the impact of the perception of competence, autonomy and relationship of public managers on relational governance (RG), as well as, to identify the effect of perceived control in this relationship.

Design/methodology/approach

This study uses a quantitative approach to investigate the impact of the behavioral characteristics of IT managers from the self-determination theory (SDT). The data were collected in Brazilian public institutions active in the areas of education, finance, statistics and technology, and the hypotheses were identified and evaluated using the technique of partial least squares structural equation modeling (PLS-SEM).

Findings

The results identified that managers' self-determination is related to the perception of control, which, consequently, impacts the RG by providing feelings of competence and autonomy capable of building a beneficial relationship with the IT provider.

Practical implications

This study promotes the understanding that upper management needs to support the autonomy of managers to increase their levels of intrinsic motivation when managing supplier deliveries.

Originality/value

The application of SDT to the IT outsourcing context provides new insights into the mediation of perceived control by explaining the relationship between managers' expectations and motivations as an important driver for RG.

Objetivo

Los investigadores en la materia reconocen la importancia de la relación entre contratista y contratado en el proceso de externalización de las tecnologías de la información (TI). Sin embargo, poco se sabe sobre el impacto del perfil del gestor en este proceso. Así, el objetivo de esta investigación fue analizar el impacto de la percepción de competencia, autonomía y relación de los gestores públicos en la gobernanza relacional (GR), así como, identificar el efecto del control percibido en esta relación.

Diseño/metodología/enfoque

Este estudio utiliza un abordaje cuantitativo para investigar el impacto de las características de comportamiento de los gestores de TI a partir de la teoría de la autodeterminación (TAD). Los datos fueron recolectados en instituciones públicas brasileñas que actúan en las áreas de educación, finanzas, estadística y tecnología, y las hipótesis fueron identificadas y evaluadas utilizando la técnica de modelado de ecuaciones estructurales por mínimos cuadrados parciales (PLS-SEM).

Conclusiones

Los resultados identificaron que la autodeterminación de los directivos está relacionada con la percepción de control, en consecuencia, repercute en el GR al proporcionar sentimientos de competencia y autonomía capaces de construir una relación beneficiosa con el proveedor de TI.

Implicaciones prácticas

Este estudio promueve la comprensión de que la alta dirección necesita apoyar la autonomía de los directivos para aumentar sus niveles de motivación intrínseca a la hora de gestionar las entregas de los proveedores.

Originalidad

La aplicación de la teoría de la autodeterminación al contexto de la subcontratación de TI proporciona nuevos conocimientos sobre la mediación del control percibido al explicar la relación entre las expectativas y motivaciones de los directivos como un importante impulsor de la GR.

Article
Publication date: 10 July 2017

Shu-Mei Tseng

In light of the important roles of organizational culture and leadership style in IT-adoption intention and knowledge-sharing intention, the purpose of this paper is to…

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Abstract

Purpose

In light of the important roles of organizational culture and leadership style in IT-adoption intention and knowledge-sharing intention, the purpose of this paper is to investigate the relationships among IT involvement, IT-adoption intention, and knowledge-sharing intention, as well as the moderating effects of organizational culture and leadership style on IT-adoption intention and knowledge-sharing intention.

Design/methodology/approach

This study begins with a literature review followed by the use of a questionnaire method and statistical analytical techniques (hierarchical regression analysis) to investigate the relationships among IT involvement, IT-adoption intention, knowledge-sharing intention, organizational culture, and leadership style.

Findings

The result showed that IT involvement has a significant and positive influence on IT-adoption intention, which further affects the knowledge-sharing intention. Moreover, organizational culture and leadership style have moderating effects on the IT adoption and knowledge-sharing intention.

Research limitations/implications

This research applied a purposive sampling method and obtained a slightly inadequate number of respondents. Therefore, it is suggested that future research should apply random sampling method to collect more responses and increase the generalizability of the findings.

Practical implications

This research suggests that organizations which adopt servant leadership or charismatic leadership, as well as organizations with clan or hierarchy cultures should work on enhancing staff’s knowledge-sharing intention by first raising their IT-adoption intention.

Originality/value

If an enterprise would like to encourage its staff to be more proactive at adopting IT and more willing to share knowledge, then it should first examine its current leadership style and organizational culture in order to propose concrete and effective methods to achieve this, and at the same time, this can help stimulate organizational learning and generate new ideas and knowledge.

Details

Journal of Enterprise Information Management, vol. 30 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 4 August 2021

Xinbo Sun, Donghui Zhao, Dapeng Zhang and Feng Tian

The concept of entrepreneurship in platform enterprises has evolved and developed. The purpose of this paper is to explore how entrepreneurship in platform enterprises can be…

Abstract

Purpose

The concept of entrepreneurship in platform enterprises has evolved and developed. The purpose of this paper is to explore how entrepreneurship in platform enterprises can be transformed into the sustainable innovation capability of enterprises based on knowledge integration.

Design/methodology/approach

This study adopts a questionnaire survey. The research samples are mainly from well-known domestic platform enterprises, EMBA students and professional online websites, 389 valid questionnaires were collected.

Findings

The results show that entrepreneurship has a positive impact on the sustainable innovation capability of platform enterprises, knowledge integration plays a partial mediating role between entrepreneurship and sustainable innovation capability of platform enterprises. Shared leadership plays a moderating role between entrepreneurship and knowledge integration and knowledge-sharing atmosphere plays a moderating role between knowledge integration and sustainable innovation capability of platform enterprises.

Originality/value

This paper emphasizes the key role of entrepreneurship in platform enterprises on the sustainable innovation capability and discusses the realization path of the sustainable innovation capability of platform enterprises from the perspective of knowledge integration, which is of great significance for developing the research system of entrepreneurship and promoting the construction of sustainable innovation capability of platform enterprises.

Article
Publication date: 14 August 2017

Muhammad Nawaz Khan and Muhammad Faisal Malik

The purpose of this paper is to check the mediating role of work engagement (WE) between leader – member exchange and extra-role behaviours (ERBs) like organizational citizenship…

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Abstract

Purpose

The purpose of this paper is to check the mediating role of work engagement (WE) between leader – member exchange and extra-role behaviours (ERBs) like organizational citizenship behaviour, knowledge sharing behaviour and innovative work behaviour.

Design/methodology/approach

Hypothetical deductive method was used. Longitudinal, time-lagged approach (three times) was used to collect the data using structured questionnaire.

Findings

It has been found that the WE plays its mediating role between leader – member exchange, organizational citizenship behaviour and innovative work behaviour but not for knowledge sharing behaviour.

Research limitations/implications

Data related to dependent variables, specifically and for the whole model generally, was collected through self-reported questionnaire, which leads toward self-serving bias at respondents’ end, as exaggeration/manipulation in responses is highly expected. Second mediating role of WE between leader – member exchange and knowledge sharing behaviour has not been proven, but same mediating role has been found in case of organizational citizenship behaviour and innovative work behaviour which is beyond understanding, as all dependent variables are actually different facets of ERBs. Lastly, data for the study variable has been collected from research and development and IT-related organizations only, which can question the generalization of the survey results to other sectors/organizations.

Practical implications

The study concluded that leader’s exchange plays a vital role for under commands’ ERBs, and WE vitally predicts ERBs; organizational leaders need to pay attention to this part, in Pakistan, being a poor/developing country fulfilling necessary psychological needs can result in better engagement at employees end. Study findings have importance with the view of training, as while conducting training, strategies through which leaders/supervisors may be trained about how they can build good exchange with their subordinates must be incorporated. This study has significance for policy makers, while making policies, as they consider deviant work behaviours as dangerous phenomena, at the same time they need to recognize the importance of ERBs.

Originality/value

Early mechanism of work performance did not cover full range of behaviours, so now it has been changed from fixed tasks written in employee’s job description (in-role) to broader terms (extra-role) due to uncertain and dynamic work requirements. Extra-role behaviours are more important for the organization as compared to in-role performance. So, a pathway of WE has been established through which ERBs can be expected. Current study was an attempt to explore that how leader can play his role in this situation.

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