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1 – 10 of 15Seung Hyun Kim, Jae Min Cha, Ronald F. Cichy, Mi Ran Kim and Julie L. Tkach
The purpose of this paper is to explore the effects of the size of the board of directors and board involvement in strategy on financial performance in the private club industry.
Abstract
Purpose
The purpose of this paper is to explore the effects of the size of the board of directors and board involvement in strategy on financial performance in the private club industry.
Design/methodology/approach
Data were collected in a web‐based survey of chief operating officers (COOs) and general managers (GMs) who are members of the Club Managers Association of America (CMAA). Hierarchical regression analysis of data from 360 respondents was used to examine the proposed model.
Findings
The results showed that board members' involvement in strategy and the size of the board of directors have a positive influence on a private club's financial performance.
Research limitations/implications
Further research is indicated to include other board‐related influences such as group composition and the quality of relationships between board members and GMs/COOs to measure a club's financial performance.
Originality/value
The paper contributes to the limited existing literature on the association between a board of directors and financial performance in the private club industry.
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Se-Chang Oh, Min-Soo Kim, Yoon Park, Gyu-Tak Roh and Chin-Woo Lee
The centralized processes of today’s power trading systems are complex and pose a risk of price tampering and hacking. The decentralized and unmodifiable nature of the blockchain…
Abstract
Purpose
The centralized processes of today’s power trading systems are complex and pose a risk of price tampering and hacking. The decentralized and unmodifiable nature of the blockchain technology that has recently been highlighted offers the potential to improve this power trading process. The purpose of this study is to implement a system to apply the blockchain technology to the problem of power trading.
Design/methodology/approach
The authors modeled the power trading problem as the interaction between admin, producer and consumer nodes. And a power trading scenario has been created for this model using a blockchain platform called Multichain which is both fast and highly scalable. To verify this scenario, they implemented a trading system using Savoir, a Python-based JsonRPC module.
Findings
Experimental results show that all processes, such as blockchain creation, node connectivity, asset issuance and exchange transactions have been correctly handled according to the scenario.
Originality/value
In this study, the authors have proposed and implemented a power trading method that determines price according to the pure market principle and cannot be manipulated or hacked. It is based on the nature of blockchain technology that is decentralized and cannot be tampered.
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The purpose of this study is to investigate critical factors needed for an internal environment conducive to entrepreneurial activity. Also, this study aims to suggest improved…
Abstract
Purpose
The purpose of this study is to investigate critical factors needed for an internal environment conducive to entrepreneurial activity. Also, this study aims to suggest improved measurement items that can be applied to national corporations in the national management environment where is much interested in the implementation of corporate entrepreneurship.
Design/methodology/approach
In particular, by using the corporate entrepreneurship assessment instrument (CEAI) and through the Delphi and analytical hierarchy process (AHP) surveys on the group of corporate entrepreneurship experts, a comparative analysis among the emergent four kinds of types is deducted with main internal environmental factors of corporate entrepreneurship activities in South Korea.
Findings
This study contributes to the decision-making of many organizations about new business directions and success factors to gain new growth opportunities with corporate entrepreneurship activities according to each of their own internal environment status. As a result of the AHP analysis on the opportunist type, work discretion was revealed as the most significant factor. Furthermore, the avoiding identical work approach/steps, the subjective work assessment and the opportunities to practice one’s own style were all recognized as crucial enough to occupy the top to fourth place in the overall importance priority.
Originality/value
Academically, the local organizational environmental critical factors based on an existing CEAI were issued by allowing the AHP survey with specific scenarios per corporate entrepreneurship activity. This can be applied through various means to benefit many organizations looking for continuous growth and innovation based on corporate entrepreneurship.
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Chul-Jae Choi, Jialei Xu and Dae-Gyu Min
This study aims to confirm the causal relationship between emotional brand attachment, brand love, and brand commitment, and then explain how these variables affect active…
Abstract
Purpose
This study aims to confirm the causal relationship between emotional brand attachment, brand love, and brand commitment, and then explain how these variables affect active engagement. In addition, it is to confirm the effect of brand prestige, brand consciousness, and brand trust on emotional brand attachment and to identify the moderating role of self-congruity in the causal relationship between these variables.
Design/methodology/approach
In this study, a survey was conducted targeting 320 consumers who have recently purchased luxury products or brands. In addition, structural equation model analysis (SEM) was used to test the research hypotheses raised in this study.
Findings
The results found that brand prestige and brand consciousness affect on emotional brand attachment. Emotional brand attachment had a significant effect on brand love and brand commitment. And brand love affect brand commitment and active engagement. Emotional brand attachment affects active engagement. Brand love was mediated in the relationship between emotional brand attachment and active engagement. Self-congruity was moderated in the relationship between brand prestige and emotional brand attachment. However, self-congruity was not moderated in the relation to brand consciousness, brand trust and emotional brand attachment.
Research limitations/implications
This study has significance in that it identified the antecedent factors that cause consumers' emotional brand attachment and confirmed that they have differential effects depending on the degree of consumer self-congruity. In addition, this study is meaningful in that it confirmed the concept of the causal difference between attachment and brand love as consumers' emotional responses to luxury brands. However, the scope of this study was limited to offline stores excluding online purchases as a place of purchase for luxury brands. In a situation where the purchase of luxury brands is gradually increasing in various online environments, limiting the scope of the study to offline stores may have problems in generalizing the study. Therefore, in future research, we would like to propose a study on the relationship and influence between these variables by integrating all purchasing environments, such as offline and online.
Practical implications
The management implications of the results of this study are as follows. First, brand marketers and managers must suggest strategies to increase emotional attachment to customers who are satisfied with the brand and have a favorable brand attitude. After segmenting target customers and identifying their tendencies, behavioral characteristics, and preferred brands, emotional attachment can be strengthened by providing information about the brand to each segment and strengthening the brand image. Strategies like these can help target customers strengthen their emotional connection to a luxury brand, build positive attitudes toward the brand, and prevent them from switching to competing brands. Second, a strategy is needed to ensure that target customers have a strong emotional response to the company's luxury brand and become immersed in the brand. Target customers who have an affinity for the brand can strengthen their level of brand attachment and become immersed in the brand by allowing them to directly participate in brand activities through various advertising campaigns, events, and content. Third, you can strengthen your brand by developing a brand that fits the self-concept of your target customers. Brand marketers or managers can strengthen brand attachment by presenting a brand that fits the characteristics of each target customer and recognizing that the brand's status is relatively high compared to competing brands.
Social implications
This study identified how consumers' brand engagement in a luxury brand environment is influenced by its components. In other words, the preceding factors for consumers' brand emotion were identified, and the influence of emotional brand attachment and brand love, which represent the consumer's emotional state that affects consumers' brand engagement, was investigated. The theoretical implications of the results of this study are as follows. First, Shahid et al. (2022) found that emotional attachment was expressed more strongly when emotional bonds were formed through relationship formation. Hwang and Kandampully (2012) found that emotional attachment and brand love are conceptually similar but differ in intensity. And Gómez-Suárez (2019) said that brand attachment is a prerequisite for brand love. As mentioned earlier, previous research has shown that emotional attachment and brand love differ depending on the consumer's emotional state. The results of this study showed that emotional brand attachment did not affect active participation, while brand love did. This means that active engagement is directly influenced by brand love rather than emotional attachment. Through these research results, it can be confirmed that even if consumers have similar brand emotional states, the impact on consumer behavior is different depending on the intensity of the emotional state. Therefore, in the consumer-brand relationship, the intensity of emotions arising from the interaction between the consumer and the brand is different, and only when brand emotions are at a high level, consumers engage in behavioral participation toward the brand. Second, Morris and Keltner (2000) found that consumers activate the integration of emotions in the decision-making process. Hwang and Kandampully (2012) found that love induces consumers to maintain a relationship with a brand, and that brand commitment increases when consumers feel intimacy and a strong emotional bond between themselves and the brand. Through these prior studies, it was confirmed that emotions play an important role in the consumer's decision-making process, and in particular, it was confirmed that maintaining close relationships with others induces emotional commitment to the object. In this study, brand loyalty was also found to have a positive effect on brand immersion and active participation. Therefore, consumers need to foster strong bonds with luxury brands to create brand love and strengthen their relationship with the brand, leading to brand commitment and active participation. Third, Ji et al. (2018) found that brand reputation has a positive effect on consumer attitudes and behaviors, including brand attachment, purchase intention, and brand loyalty. Casidy et al. (2015) found that consumers with high brand awareness are likely to have high brand preference and have favorable and positive brand attitudes due to their high brand knowledge. Previous research has shown that consumers' brand reputation and brand consciousness influence brand attachment.
Originality/value
This study dealt with a more comprehensive variable in the relationship between luxury brand factors as an antecedent variable of emotional brand attachment in luxury brand situations, and provided important evidence for the mediating effect of brand love, which was a limited emotional variable. In addition, additional implications for the moderating role of brand self-congruity on emotional brand attachment were suggested.
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Jae Min Jung, Kawpong Polyorat and James J. Kellaris
The purpose of this paper is to examine an important exception to the “value congruity hypothesis,” which holds that advertising should be more effective when it is congruent with…
Abstract
Purpose
The purpose of this paper is to examine an important exception to the “value congruity hypothesis,” which holds that advertising should be more effective when it is congruent with cultural values. It documents a paradoxical “reverse authority effect” among young adult consumers in traditionally high power distance (PD) countries.
Design/methodology/approach
Two experiments were conducted using data from traditionally high (South Korea in Study 1, Thailand in Study 2) and low (USA in Study 1) PD countries. Data are analyzed by variance analyses (multivariate analysis of covariance, analyses of variance) and regression.
Findings
Results show a reverse authority effect in Korea and attenuation of this effect in the USA (Study 1). Results also show a reverse authority effect in Thailand (Study 2), suggesting the generality of the effect across young consumers in traditionally high PD countries. It appears that a shift away from traditional cultural values has occurred in the course of modernization, as Western ideology gains popularity among young adult consumers in Eastern countries.
Practical implications
Findings suggest that traditional national culture alone is not a good predictor of responses to authority‐based ads. Rather, the extent to which a segment embraces or rejects traditional cultural values is more relevant.
Originality/value
This paper documents a notable exception to the value congruity hypothesis, i.e. a negative effect of authority‐based ads among young consumers in high PD cultures. It extends prior research and has implications for both theory and practice in global advertising.
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Yoon Jin Huh, Solkey Lee and Jung Ung Min
As the global economy continues to boom, there remains a significant need for more efficient transportation and effective management in corporate logistics. In this regard…
Abstract
As the global economy continues to boom, there remains a significant need for more efficient transportation and effective management in corporate logistics. In this regard, railways have been considered one of the most efficient modes for long distance transportation. In Asia, there are several extensive and direct railroads such as the TSR (Trans-Siberian-Railroad), the TCR (Trans-Chinese-Railroad) and the TMR (Trans-Mongolian-Railroad) which could connect Asia to Europe. If these railroad networks such as the TKR (Trans-Korean-Railroad) were fully operational, it is expected that they would replace a major portion of the current global trade transportation with is sent through other shipping methods. Therefore, the development of railroad networks is one of the most important steps toward an integrated international transportation system. However, in reality, it is difficult to achieve this vision because of the political and economic problems surrounding multiple countries that this network must cut across. Moreover, it is difficult to ensure the railways’ economic competitiveness when it is compared with other logistics options. In this study, we aim to discover the status quo about railway networks by focusing on the TCR and TSR. Through in-depth interviews and surveys with actual users of these networks, current issues and problems are analysed in order to make suggestions for improvements. This research also provides meaningful insights which the TKR-TSR and TKR-TCR railway networks should consider if they want to continue to be successful in the future.
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Kyoo Bae Park and Min Jae Park
The purpose of this paper is to investigate the asset size regarding how the level of a bank’s premium asset management service interaction quality influences the referral…
Abstract
Purpose
The purpose of this paper is to investigate the asset size regarding how the level of a bank’s premium asset management service interaction quality influences the referral intention using performance expectation and customer satisfaction as mediators.
Design/methodology/approach
The study employs data collected from an anonymous survey on 185 customers who visited the PB centers. The study employs confirmatory factor analysis methods following a path analysis and structural equation modeling for testing research hypotheses with stepwise moderating effect test.
Findings
The results indicate that superiority in interaction quality of premium asset management services has a positive influence on customer satisfaction and performance expectations, and these quality factors also show a positive influence on the intent to maintain relationships and even referral intentions. The results also show that customers with larger asset sizes only have mediocre intentions to refer bank services to people around them.
Practical implications
Marketing positions, which remain faithful to the asset management obligation to fulfill a stable profit rate through constant interactive processes based on a trusting relationship between the customer and dedicated staff member that forms over time, can be a basis for service quality that can secure mid-to-long-term competition superiority in financial firms that offer asset management services.
Originality/value
This study focuses on whether interaction factors that form the quality of services for customized premium asset management through the bank’s dedicated staff member have a positive influence on customer satisfaction and referral intentions. Based on this analysis, the authors presented strategic implications on conditions that financial firms must focus on in order to secure competitiveness.
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John Shepherd, Larissa Petrillo and Allan Wilson
The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch…
Abstract
Purpose
The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch activities of users as a part of a library strategic planning process. Survey results were used in combination with branch statistics, postal code circulation statistics, neighbourhood demographics and other data sources to document the in-library use of the two facilities.
Design/methodology/approach
Questionnaires were administered to library users 15 years of age or older at the exits of the central and community branches. The survey collected data on their activities and services used during their current visit. Additional sources such as branch-level statistics, furniture tally sheets, photographs, Canada Census data and circulation analysis by patron postal code and lending branch were used during the analysis stage.
Findings
Both branches are heavily used but in different ways. Branch circulation and gate count per square foot of floor space were high relative to other Canadian libraries. Patron visits to the community branch were short in duration, in line with previous public library studies. User visit duration and in-library activities within the main branch somewhat resembled those of the central branch of a larger library system but likely for different reasons.
Research limitations/implications
The study was exploratory. Data were collected during two coinciding days of library operation, a Thursday and a Saturday, and may not be representative of the underlying population. The study was limited in scope as it was a community service project for undergraduate university students.
Practical implications
Branch library use surveys, in combination with library statistics and demographics, can provide useful insights concerning in-library patron behaviour when the use of ethnographic techniques is not feasible.
Originality/value
The study explored differences and similarities in user behaviour in two types of library facilities, a central and a community branch. Few published studies make such a direct comparison. The study explored the perceived benefits received by patrons from public library use and incorporated branch statistics, circulation analysis and Census data.
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The objective of this paper is to understand changes and progress of the Korean childcare regime by examining the evolutional process of childcare initiatives that were developed…
Abstract
Purpose
The objective of this paper is to understand changes and progress of the Korean childcare regime by examining the evolutional process of childcare initiatives that were developed since the Japanese colonial rule.
Design/methodology/approach
This study employed a qualitative-based research design with a particular emphasis on explanatory research. Meanwhile, the data were gathered through the peer-reviewed literature and reports.
Findings
The findings indicate that Korea has had three types of childcare regimes: effective-informal, productivist and inclusive-liberal orientation. It also pinpoints that while the care regime development followed the European regime, the egalitarian society, which is a social prerequisite for modern welfare state-building, has not yet been fully established. This paradoxical situation eventually impedes the development of universal childcare aimed at promoting gender equality and a work-life balance.
Originality/value
This article offers a model and characteristics of the Korean childcare regime dating back to the Japanese colonial period up until the Moon Jae-In administration, where it still receives less attention in most of the social policy literature (see Table 1).
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Toyota's internationally coordinated production system in Asia and its selection of supply bases in South America and South Africa highlights the significance of recognizing…
Abstract
Toyota's internationally coordinated production system in Asia and its selection of supply bases in South America and South Africa highlights the significance of recognizing global network firms and the global hub-and-spoke logistics system that has been developed to meet their needs. This system underpins the expansion of container shipping, air freight and telecommunications. Recognition of Main Street, linking Europe, Asia and North America with cui-desacs in Africa, Australasia and Central and South America, provides a framework for examining the relative importance of the system's hubs and terminals across different modes and regions. This analysis provides the basis for identifying and ranking key regional logistics platforms in Northeast Asia and their attraction as headquarter sites for global network firms. Examining the logistical situation pertaining after the end of the Cold War in the early 1990s and a decade later is used to gauge progress towards regional economic integration in Northeast Asia.
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