Search results

Describes the two‐core management development programmes. Featuring internationally known business school faculty and consultants the first core stressed global strategic thinking: achieving world class excellence. Describes the integration of the International Division corporate strategy. Concludes that the key lessons include leadership, informed planning and eventual in‐house ownership of the programmes.

Discusses how an in‐progress management development programme became the vehicle of a “cultural revolution” after acquisition by another company and helped to consolidate the new combined enterprise because of its timely and fortuitous emphasis on team building. Gives details of subsequent development of “Critical Care Management Programs” anchored in a strategic computerized simulation.

Examines the hypothesis that powerful forces created by the structure of executive education and its participants are driving the industry and participant behaviours. Presents a systemic model to illustrate the forces shaping behaviours and outcomes.

Describes how the authors have effectively employed the Beer Distribution Game, a simulation exercise developed at MIT′s Sloan School of Management, to teach systems concepts and systems thinking to managers. Details a description of how the simulation works and how its typical results are provided. In addition, discusses how to process the results and how to illustrate the application of the concepts to management problems. Demonstrates how management behaviours commonly found in complex business systems lead to dysfunctional management practices as well as poor performance and suggests how alternative ways of thinking (i.e. a systems perspective) are necessary to cope with the problems inherent in these complex situations. Suggestions for ways to extend the learning opportunities provided by the simulation are also provided.

All items listed may be borrowed from the Aslib Library, except those marked, which may be consulted in the Library.

Purpose – This chapter examines children's options for responding to parental attempts to get them to do something (directives).

Methodology/approach – The data for the study are video recordings of everyday family mealtime interactions. The study uses conversation analysis and discursive psychology to conduct a microanalysis of sequences of everyday family mealtimes interactions in which a parent issues a directive and a child responds.

Findings – It is very difficult for children to resist parental directives without initiating a dispute. Immediate embodied compliance was the interactionally preferred response option to a directive. Outright resistance was typically met with an upgraded and more forceful directive. Legitimate objections to compliance could be treated seriously but were not always taken as grounds for non-compliance.

Research implications – The results have implications for our understandings of the notions of compliance and authority. Children's status in interaction is also discussed in light of their ability to choose whether to ratify a parent's control attempt or not.

Originality/value of chapter – The chapter represents original work on the interactional structures and practices involved in responding to control attempts by a co-present participant. It offers a data-driven framework for conceptualising compliance and authority in interaction that is based on the orientations of participants rather than cultural or analytical assumptions of the researcher.

The purpose of this study was to investigate the role of internal market orientation on the adoption of external market orientation among the retail banks in the United Arab Emirates (UAE). This study adds to the previous research regarding external market orientation. It also develops an empirical model on the basis of the results.

This study used a self-administered structured questionnaire to collect data from the front-line marketing and non-marketing employees from the banks. Data were collected from 98 branches of all the 49 banks that operate in the UAE. Two major emirates of the UAE, namely, Abu Dhabi and Dubai, were considered for data collection. Each bank contributed responses from a minimum of two branches, and 113 completed questionnaires were received out of 196 respondents approached for data collection. The reliability, convergent and discriminant validity issues of the data were assessed, and the results of these confirmed the appropriateness of the data used in this study.

Direct entry regression and multivariate analysis of variance were used for identifying the conclusions surrounding the hypotheses of the study. The results measured the extent of internal market orientation and employees’ organisational commitment. They both confirmed their positive role on the adoption of external market orientations among the retail banks in the UAE. The results of the study further provided evidence that once an external market orientation focus is adopted, this benefits customer loyalty and satisfaction in addition to overall positive business outcomes for the banks concerned.

The findings of this study support the theoretical arguments of the role of employees and internal market orientation on the adoption of external market orientation. This study further identifies the reason why the adoption of external market orientation is critical for the success of banks.

The crop insurance purchase decision for a group of Kansas farmers is analyzed using farm‐level data from the 1990s, a period that experienced many changes in the federal crop insurance program. Results indicate a reduction in the elasticity of the demand for crop insurance with respect to premium rates by the end of the decade. The reduction in demand elasticity corresponded with a considerable increase in government subsidies by the end of the 1990s. This result may also reflect the attractiveness of new revenue insurance products which may have made producers less sensitive to premium changes.

Integrating health and social care is a priority in England, although there is little evidence that previous initiatives have reduced hospital admissions or costs. In total, 25 Integrated Care Pioneers have been established to drive change “at scale and pace”. The early phases of the evaluation (April 2014-June 2016) aimed to identify their objectives, plans and activities, and to assess the extent to which they have overcome barriers to integration. In the longer term, the authors will assess whether integrated care leads to improved outcomes and quality of care and at what cost. The paper aims to discuss these issues.

Mixed methods involving documentary analysis, qualitative interviews and an online key informant survey.

Over time, there was a narrowing of the integration agenda in most Pioneers. The predominant approach was to establish community-based multi-disciplinary teams focussed on (older) people with multiple long-term conditions with extensive needs. Moving from design to delivery proved difficult, as many barriers are outside the control of local actors. There was limited evidence of service change.

Because the findings relate to the early stage of the 5+ years of the Pioneer programme (2014-2019), it is not yet possible to detect changes in services or in user experiences and outcomes.

The persistence of many barriers to integration highlights the need for greater national support to remove them.

The evaluation demonstrates that implementing integrated health and social care is not a short-term process and cannot be achieved without national support in tackling persistent barriers.

Just over ten years ago, the American legislative system was rocked by a series of scandals surrounding powerful lobbyist Jack Abramoff who claimed to have “bought” influence in nearly half of the United States congressional offices. The Abramoff scandal brought public attention to three critical areas of corruption in congressional politics: loopholes in gift-giving laws, campaign finance, and the revolving door. For instance, why are lobbyists allowed to buy a meal for congressional representatives if they are both standing up but not if they are sitting down? Why is sharing a simple meal with an elected official banned but allowed so long as campaign contribution checks are exchanged (i.e., the mystery of the $5,000 hamburger)? And just how much does it cost to buy your congressman? We explore these areas of corruption that were brought to light in 2006 by “the biggest political scandal of the century,” and examine how things have, or in some instances, haven’t changed in the years since the Abramoff scandal broke. Does Congress run cleaner today? Or is it still politics as usual?