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Article
Publication date: 7 January 2019

Heyao Yu, Sujata A. Sirsat and Jack A. Neal

The purpose of this paper is to develop a validated food safety whistle-blowing scale and examine how training influences food handlers’ whistle-blowing, the mediating roles of…

1242

Abstract

Purpose

The purpose of this paper is to develop a validated food safety whistle-blowing scale and examine how training influences food handlers’ whistle-blowing, the mediating roles of job satisfaction and food safety self-efficacy and the moderating roles of organization type and gender.

Design/methodology/approach

A sample of 734 food handlers from the food service industry and 306 food handlers from the food processing industry were recruited. A two-step psychometric process was conducted to validate the scale, and a moderated mediation model was used to examine the mechanisms through which food safety training influences whistle-blowing.

Findings

The results showed that job satisfaction and self-efficacy fully mediated the relationship between training and whistle-blowing. Organization type moderated the first step of the two indirect paths and gender moderated the second step, thereby supporting the mediated-moderated model.

Practical implications

The results indicate the influence of food safety training programs on whistle-blowing behaviors and suggest other methods of enhancing employee whistle-blowing through human resource management.

Originality/value

A validated scale is lacking to measure whistle-blowing in the food safety context, and little research has examined the influence of human resource practices on whistle-blowing. This study provides meaningful insights for researchers by developing and validating food safety the whistle-blowing scale, connecting training with whistle-blowing, and provides useful information for practitioners by offering the methods of enhancing whistleblowing in both the food processing and food service industry.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 April 2021

Karla M. Acosta, Zahra H. Mohammad, Heyao Yu, Kristen Kirkwood, Kristen Gibson, Jack A. Neal and Sujata A. Sirsat

The purpose of this study was to investigate whether the layout has an effect on cross-contaminations levels at farmers markets.

Abstract

Purpose

The purpose of this study was to investigate whether the layout has an effect on cross-contaminations levels at farmers markets.

Design/methodology/approach

We used social cognitive theory's triadic reciprocity model to investigate how influencing the environment could change the behaviors of farmers’ market consumers and reduce the risk of microbial cross-contamination using a Fluorescent Compound (FC). For this purpose, a 3 × 2 experimental between-subject factorial design was utilized in this study: three farmers market layouts (i.e. U-shaped [U-S], L-shaped [L-S] and square-shaped [S–S]) and two different set-ups per market (i.e. produce and non-produce vendors completely separated, and alternating produce and non-produce vendors). FC was utilized to simulate microbial contamination on the participants (n = 54) hands. The participants were allowed to walk through the layout for 3 min and touch items after which a total of 475 swab samples were processed and recorded for absorbance levels.

Findings

The results indicated that the cross-contamination level of the U-S market was significantly lower (p < 0.001) than those of the L-S and S–S markets. The best market layout and set-up based on the average levels of simulated cross-contamination were the U-S market, particularly with the A set-up, where produce and non-produce booths were scattered.

Originality/value

This study is the first to use the quantification of FC to identify the impact of a farmers’ market layout/design on cross-contamination levels. These results can be used to provide guidance to market managers on layout and design from a safety standpoint to reduce the risk of cross-contamination.

Details

British Food Journal, vol. 123 no. 11
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 30 August 2011

Mary Dawson, Juan M. Madera and Jack A. Neal

One out of four foodservice employees speaks a foreign language at home. Furthermore, 37 percent of those employees speak limited English. Given this, hospitality managers must…

5330

Abstract

Purpose

One out of four foodservice employees speaks a foreign language at home. Furthermore, 37 percent of those employees speak limited English. Given this, hospitality managers must find ways to effectively communicate with their employees. This paper seeks to address these issues.

Design/methodology/approach

The methodology employed a perspective‐taking manipulation. Participants were placed in the role of an individual that does not speak the native language that is used in the workplace. Groups were measured on performance, quality, and accuracy. Groups were video‐taped to measure frequency of non‐verbal behaviors. Participants were surveyed to measure their levels of positivity.

Findings

The results of this study identified effective non‐verbal communication strategies for managers (combination of gestures, demonstrating, and pointing). When the leader used these strategies, the groups were able to complete the recipes faster. Managers who spoke another language expressed a more positive behavior towards the group. The group also expressed more positive behaviors towards each other when they had a second language leader.

Research limitations/implications

A limitation is that data were collected from students and the methodology simulated an environment of limited language proficiency. Although this method has been shown to be effective, the true experiences of what non‐English speaking workers might face include more complex processes.

Practical implications

This research suggests that non‐verbal tools are effective when communication barriers exist. Managers who are multiculturally competent are more efficient in leading employees. Positive feedback must be given even if it is non‐verbal.

Originality/value

This research offers valuable strategies for hospitality managers to communicate with those employees who speak limited English.

Details

Worldwide Hospitality and Tourism Themes, vol. 3 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Content available
Article
Publication date: 30 August 2011

Juan M. Madera and Camille E. Kapoor

495

Abstract

Details

Worldwide Hospitality and Tourism Themes, vol. 3 no. 4
Type: Research Article
ISSN: 1755-4217

Article
Publication date: 8 February 2023

Anne-Marie Day, Andrew Clark and Neal Hazel

The disproportionate representation in juvenile justice systems of children who are, or have been, in the care of the state is a major cause of concern internationally. However…

Abstract

Purpose

The disproportionate representation in juvenile justice systems of children who are, or have been, in the care of the state is a major cause of concern internationally. However, the experiences of this particular group are largely absent from both policy debates and the international research base. This paper aims to correct that deficit by exploring the lived experiences of residential care, justice-involved children.

Design/methodology/approach

An interpretivist investigation of care experienced children’s perceptions of their experiences, involving semi-structured interviews with a purposive sample of 19 children in England who were simultaneously in residential care and subject to youth justice supervision. Data were analysed using thematic content analysis.

Findings

Care-experienced children described how their experiences of residential care environments and regimes have undermined their sense of how they see themselves, now and looking to the future. Against this background of disrupted identity, they also reported stigmatising interactions with staff that leave them feeling labelled both as a generic “looked-after child” and as a “bad kid”.

Research limitations/implications

The findings are based on the perceptions of a group of children in the criminal justice system, which, although reflecting the experiences of those with negative outcomes, may not be representative of all children in residential care.

Practical implications

The findings have implications for those responsible for the care and development of care-experienced children, as well policymakers concerned with reducing the numbers of care-experienced children in youth justice. Those responsible for the care and development of care-experienced children should consider steps to reduce how factors outlined here disrupt a child’s sense of self and introduce criminogenic labelling and stigma.

Originality/value

Despite a number of studies seeking to understand why the number of care experienced children in the youth justice system is disproportionate, there is very little empirical work that seeks to understand the experiences and perceptions of children currently both in care and the criminal justice system. This paper seeks to correct this deficit, by detailing how children who are both in residential care and subject to youth justice supervision view their care experiences. The implications of this for policy, practice and further research are then explored.

Article
Publication date: 1 May 1972

The increasing sophistication and authority of the shop steward in British industry demands a new attitude by management towards his role in industrial relations. Far from being a

Abstract

The increasing sophistication and authority of the shop steward in British industry demands a new attitude by management towards his role in industrial relations. Far from being a bulwark against cordiality on the shop floor, he is often the means by which this is achieved. CIR chairman Len Neal believes that management as well as the unions will benefit from better trained shop stewards. Preston Witts reports

Details

Industrial Management, vol. 72 no. 5
Type: Research Article
ISSN: 0007-6929

Article
Publication date: 1 September 1997

Adam D. Klein

Provides direction for researchers, collections developers, and other interested people to locate sources of information on The Beat Generation. Focussing on the primary period of…

1281

Abstract

Provides direction for researchers, collections developers, and other interested people to locate sources of information on The Beat Generation. Focussing on the primary period of Beat Generation productivity, 1951‐1960, and on the Beat Generation’s two principal milieux, San Francisco’s North Beach and New York City’s Greenwich Village, this pathfinder gives prominence to the works of the two defining figures of the Beat Generation: Allen Ginsberg and Jack Kerouac, whose seminal works, respectively Howl and On the Road, inspired a generation of “beatniks” and paved the way for the Hippie flowering and Civil Rights Movement of the 1960s. Emphasis is placed on the background, context, and impact of the Beat Movement, rather than on a critical analysis of their work.

Details

Collection Building, vol. 16 no. 3
Type: Research Article
ISSN: 0160-4953

Keywords

Article
Publication date: 4 July 2016

Isabella Krysa, Kien T. Le, Jean Helms Mills and Albert J. Mills

Drawing on a series of RAND interviews with Vietnamese prisoners during the Vietnam War, the paper aims to analyze the role of colonizer–colonized in the production of…

Abstract

Purpose

Drawing on a series of RAND interviews with Vietnamese prisoners during the Vietnam War, the paper aims to analyze the role of colonizer–colonized in the production of postcolonial representations (postcoloniality) and the role of the Western corporation in the processes of postcoloniality.

Design/methodology/approach

Selected RAND interviews are analyzed using a postcolonial lens and explored through the method of critical hermeneutics.

Findings

The analysis supports the contention that Western othering of Third World people is neither completely successful nor one-sided. It is argued that while the Western corporation is an important site for understanding hybridity and postcoloniality, analysis needs to go beyond focusing on the symbolic and the textual to take account of the material conditions in which interactions between colonizer–colonized occur. Finally, there is support for further study of the socio-political character of methods of research in the study of international business.

Research limitations/implications

The case suggests further study of colonizer–colonized interactions outside of the context of an on-going war, which may have heightened some forms of resistance and voice.

Social implications

The paper draws attention to the continuing problem of Western othering of formerly colonized people through military and commercial engagements that are framed by neo-colonial viewpoints embedded in theories of globalization and research methods.

Originality/value

The paper provides rare glimpses into interactions between colonizing and colonized people, and also the under-research study of the role of the Western corporation in the production of postcoloniality.

Details

critical perspectives on international business, vol. 12 no. 3
Type: Research Article
ISSN: 1742-2043

Keywords

Article
Publication date: 1 March 1993

Virginia H. Mathews

The Elementary and Secondary School Library Media Act (ESSLMA) was introduced on October 2, 1992, by Paul Sarbanes (D‐MD) and Paul Simon (D‐IL) in the Senate as S‐03307, and on…

Abstract

The Elementary and Secondary School Library Media Act (ESSLMA) was introduced on October 2, 1992, by Paul Sarbanes (D‐MD) and Paul Simon (D‐IL) in the Senate as S‐03307, and on October 5th in the House as HR 6173 by Jack Reid (D‐RI). A number of other House members have indicated intent to sign on to the bill when it is reintroduced in the 103rd Congress.

Details

The Bottom Line, vol. 6 no. 3/4
Type: Research Article
ISSN: 0888-045X

Article
Publication date: 1 February 1983

Janice M. Bogstad

Almost all libraries collect fiction. Of course the nature, scope, and organization of the collection varies with the type of library and its clientele. In this column scholars…

Abstract

Almost all libraries collect fiction. Of course the nature, scope, and organization of the collection varies with the type of library and its clientele. In this column scholars, fans, and just plain readers of diverse fiction formats, types, and genres will explore their specialty with a view to the collection building needs of various types of libraries. In addition to lists of “good reads,” authors not to be missed, rising stars, and rediscovered geniuses, columnists will cover major critics, bibliographies, relevant journals and organizations, publishers, and trends. Each column will include a genre overview, a discussion of access to published works, and a core collection of recommended books and authors. Janice M. Bogstad leads off with a discussion of science fiction. In the next issue of Collection Building, Ian will focus her discussion on the growing body of feminist science fiction with an article entitled, “Redressing an Interval Balance: Women and Science Fiction, 1965–1983.” Issues to follow will feature Kathleen Heim on thrillers, and Rhea Rubin reviewing short story collection building. Should you care to suggest an area or aspect of fiction collection building for discussion or try your hand as a columnist contact the column editor through Neal‐Schuman Publishers.

Details

Collection Building, vol. 5 no. 2
Type: Research Article
ISSN: 0160-4953

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