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Book part
Publication date: 31 July 2020

Management Is Missing in Change Management

Laurie W. Ford and Jeffrey D. Ford

We have been working together as husband and wife, as management professor and management consultant, and as coauthors for over 30 years. During that time, we have…

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Abstract

We have been working together as husband and wife, as management professor and management consultant, and as coauthors for over 30 years. During that time, we have tailored an operations research–based approach to represent the functional infrastructure of organizations as networks of agreements for the transfer of deliverables, e.g., products, services, and communications, which connect internal organizational units and also their external relations. The network model is useful to understand organizations, support organization change, and develop management practices that improve efficiency, teamwork, and effectiveness. Throughout the application of this approach, we have observed often that “management is missing,” in organizations in general and in organization change management in particular, where managers and change agents may underestimate or fail to recognize the productive relationships at the foundation of performance in organizations, that these relationships are different from authority or social/affinity relationships, and that they require management. In this chapter, we distinguish the network approach that is fundamental to our work and the “missing” elements of management that are recognizable by using that approach. We then examine how “management is missing” in change management and how it might be restored.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620200000028006
ISBN: 978-1-83909-083-7

Keywords

  • Organization change
  • change management
  • elements of management
  • agreements
  • performance network
  • change implementation
  • accountability

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Book part
Publication date: 16 July 2014

Chutes and Ladders: Young African American Males Navigating Potholes to Achieve Academic Success

Dwan V. Robinson, Desireé Vega, James L. Moore, Renae D. Mayes and Jacob R. Robinson

There has been a substantial increase in the number of successful African Americans. However, many students, especially African American males, continue to encounter…

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There has been a substantial increase in the number of successful African Americans. However, many students, especially African American males, continue to encounter numerous academic obstacles. This chapter focuses on the factors (e.g., social, academic, personal, and familial) that African American males often have to navigate throughout their PreK-12 schooling. Hindrances, such as poverty, lack of academic readiness, poor school experiences, teacher quality, and peer influences, often negatively impact the academic progress of these students and their access to higher level or gifted instruction. In this chapter, the authors discuss strategies that best counter these factors and support and supplement gifted black boys’ educational experiences. Additionally, educational practice and policy recommendations are provided.

Details

African American Male Students in PreK-12 Schools: Informing Research, Policy, and Practice
Type: Book
DOI: https://doi.org/10.1108/S2051-231720140000002023
ISBN: 978-1-78350-783-2

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Book part
Publication date: 15 July 2019

Positive Organizational Scholarship and Agents of Change

Robert E. Quinn and Kim S. Cameron

In this chapter, we assume the following: (1) the root cause of most organizational problems is culture and leadership, (2) executives seldom want to deal with these root…

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Abstract

In this chapter, we assume the following: (1) the root cause of most organizational problems is culture and leadership, (2) executives seldom want to deal with these root causes, (3) because life is uncertain, organizational change is an emergent process, (4) most change processes unfold by reconstructing social reality, (5) the change process is inherently relational, (6) effective change efforts are enhanced by increasing the virtue of the actors, (7) change is embedded in the learning that flows from high-quality relationships, and (8) change agents may have to transcend conventional, economic exchange norms in order to demonstrate integrity and to build trust and openness. Drawing on the field of positive organizational scholarship, we focus on the change agent. We review the literature on self-change and offer several paths for becoming a positive leader.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620190000027004
ISBN: 978-1-78973-554-3

Keywords

  • Positive leader
  • self-change
  • positive organizational scholarship
  • organizational change
  • change agents

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Article
Publication date: 1 February 1982

The Term Structure of Interest Rates: a Survey of the Theories and Empirical Evidence

J. Colin Dodds

In financial markets investors and borrowers are faced with a whole structure of prices and interest rates on financial instruments. The determination of equilibria in…

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Abstract

In financial markets investors and borrowers are faced with a whole structure of prices and interest rates on financial instruments. The determination of equilibria in these markets is a complex process and presents a challenge to researchers and practitioners alike. In this article we are concerned with a single section of these markets where we study the relationships between the interest rates or yields on financial securities which can be distinguished from each other (as far as possible) only by their term to maturity. We only cover the structure of money or nominal yields, as an examination of the real returns would require another arti‐cle in itself.

Details

Managerial Finance, vol. 8 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb013503
ISSN: 0307-4358

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Book part
Publication date: 8 July 2016

Meeting the Academic and Socio-Emotional Needs of Twice Exceptional African American Students through Group Counseling

Renae D. Mayes, Paul C. Harris and Erik M. Hines

There has been a substantial increase in research concerning the identification and support of twice exceptional students. However, much of the scientific and theoretical…

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There has been a substantial increase in research concerning the identification and support of twice exceptional students. However, much of the scientific and theoretical literature exclude the experiences and perspectives of twice exceptional African American students. This chapter focuses specifically on the experiences and needs of twice exceptional African American students, including those challenges around identification and navigating the school environment. In this chapter, the authors also discuss how school counselors may use a group counseling intervention to help twice exceptional African American students achieve healthy identities (i.e., race, giftedness, disability) needed to achieve their educational goals.

Details

Gifted Children of Color Around the World: Diverse Needs, Exemplary Practices, and Directions for the Future
Type: Book
DOI: https://doi.org/10.1108/S2051-231720160000003005
ISBN: 978-1-78560-119-4

Keywords

  • Twice exceptional
  • gifted education
  • special education
  • African American

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Book part
Publication date: 16 July 2018

The Relevance of Discrete Emotional Experiences for Human Resource Management: Connecting Positive and Negative Emotions to HRM

Shane Connelly and Brett S. Torrence

Organizational behavior scholars have long recognized the importance of a variety of emotion-related phenomena in everyday work life. Indeed, after three decades, the span…

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Organizational behavior scholars have long recognized the importance of a variety of emotion-related phenomena in everyday work life. Indeed, after three decades, the span of research on emotions in the workplace encompasses a wide variety of affective variables such as emotional climate, emotional labor, emotion regulation, positive and negative affect, empathy, and more recently, specific emotions. Emotions operate in complex ways across multiple levels of analysis (i.e., within-person, between-person, interpersonal, group, and organizational) to exert influence on work behavior and outcomes, but their linkages to human resource management (HRM) policies and practices have not always been explicit or well understood. This chapter offers a review and integration of the bourgeoning research on discrete positive and negative emotions, offering insights about why these emotions are relevant to HRM policies and practices. We review some of the dominant theories that have emerged out of functionalist perspectives on emotions, connecting these to a strategic HRM framework. We then define and describe four discrete positive and negative emotions (fear, pride, guilt, and interest) highlighting how they relate to five HRM practices: (1) selection, (2) training/learning, (3) performance management, (4) incentives/rewards, and (5) employee voice. Following this, we discuss the emotion perception and regulation implications of these and other discrete emotions for leaders and HRM managers. We conclude with some challenges associated with understanding discrete emotions in organizations as well as some opportunities and future directions for improving our appreciation and understanding of the role of discrete emotional experiences in HRM.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1108/S0742-730120180000036001
ISBN: 978-1-78756-322-3

Keywords

  • Emotions at work
  • discrete positive and negative emotions
  • fear at work
  • pride at work
  • guilt at work
  • interest at work

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Book part
Publication date: 15 July 2019

Key Tensions in Purposive Action by Middle Managers Leading Change

Jean E. Neumann, Kim Turnbull James and Russ Vince

This research contributes to understanding emotional and political challenges experienced by middle managers as they work with contradictions inherent in leading change…

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This research contributes to understanding emotional and political challenges experienced by middle managers as they work with contradictions inherent in leading change from the middle. Focus group data from 27 such middle managers based in the UK indicate that, once they have been assigned roles and tasks for leading change, underlying dynamics and processes influence the degree to which they become capable (or unable) to shape and navigate that change. A proposed conceptual framework, illustrated by a case vignette, provides a base of existing knowledge for understanding and explaining these dynamics. We also construct a model of the key tensions that are integral to middle managers leading change. A further contribution to practice involves elaborating the importance of collaborative effort across hierarchical and vertical boundaries, despite emotional and political tensions that undermine middle managers’ roles as change agents.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620190000027008
ISBN: 978-1-78973-554-3

Keywords

  • Leading change
  • middle managers
  • emotion in organizations
  • systems psychodynamics
  • purposive action
  • consultant managers
  • internal change

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Book part
Publication date: 31 July 2020

Organizational Resilience: Antecedents, Consequences, and Practical Implications – for Managers and Change Leaders *

Orit Shani

This chapter explores the phenomenon of organizational resilience. A comprehensive model was advanced and tested while utilizing a quantitative study conducted in the…

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This chapter explores the phenomenon of organizational resilience. A comprehensive model was advanced and tested while utilizing a quantitative study conducted in the education system in Israel with 98 schools, involving 1,132 educators. Statistical analysis based on structural equation modeling revealed significant relationships between three antecedents (social capital, team empowerment, goal interdependence) and organizational resilience. In addition, a positive significant relationship was found between organizational resilience and organizational functioning in crisis. Organizational resilience was found to be a mediator between three of the antecedents (social capital, team empowerment, goal interdependence) and organizational functioning in crisis. Furthermore, organizational functioning in crisis was found to mediate the relationship between organizational resilience and organizational innovation. Implications for policymakers, managers, and change leaders in organizations are discussed.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620200000028005
ISBN: 978-1-83909-083-7

Keywords

  • Organizational resilience
  • social capital
  • team empowerment
  • goal interdependence
  • organizational functioning in crises
  • organizational innovation

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Book part
Publication date: 28 June 2017

How Organizational Transformation Has Been Continuously Changing and Not Changing

Jean M. Bartunek and Elise B. Jones

We explore how scholarly understandings of and the practice of organizational transformation have evolved since Bartunek and Louis’s (1988) Research in Organizational…

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We explore how scholarly understandings of and the practice of organizational transformation have evolved since Bartunek and Louis’s (1988) Research in Organizational Change and Development chapter. While Bartunek and Louis hoped to see strategy scholarship and OD approaches to transformation inform each other, strategy literature has drifted away from transformation toward more continuous change. OD practice has focused on the implementation of its own versions of transformation through Large Group Interventions, Appreciative Inquiry, the new dialogic OD, and Theory U. Based on a discussion of Theory U, we call attention to the importance of individuals as an important source of new ideas in understanding and practicing large-scale change.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620170000025004
ISBN: 978-1-78714-436-1

Keywords

  • Organizational transformation
  • large group interventions
  • appreciative inquiry
  • dialogic OD
  • Theory U
  • strategic change

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Book part
Publication date: 7 December 2020

A Paradoxical Approach to Hybridity: Integrating Dynamic Equilibrium and Disequilibrium Perspectives

Wendy K. Smith and Miguel Pina e Cunha

Scholars increasingly depict hybridity as pervasive across organizations. The authors offer insight about how paradox theory informs and expands this approach to…

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Scholars increasingly depict hybridity as pervasive across organizations. The authors offer insight about how paradox theory informs and expands this approach to hybridity. To do so, the authors do a deeper dive into paradox theory, comparing and contrasting a dynamic equilibrium approach with a permanent dialectics approach. Integrating these two approaches offers paradox theory insights that can enrich and expand hybridity scholarship. The authors offer suggestions for how paradox theory can help develop a future research agenda for organizational hybridity.

Details

Organizational Hybridity: Perspectives, Processes, Promises
Type: Book
DOI: https://doi.org/10.1108/S0733-558X20200000069005
ISBN: 978-1-83909-355-5

Keywords

  • Paradox
  • dialectics
  • both/and
  • dynamic equilibrium
  • dynamic disequilibrium
  • hybridity

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