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This chapter reflects on the challenges of connecting global leadership practice and theory through an academia-practitioner research project focused on global/international managers in Danish businesses in and outside Denmark. Based on research and dissemination activities conducted (in part by the authors) as part of the project and the associated cocreative forum, Global Leadership Academy (GLA), four learning points for global leadership development practice will be presented. Considerations for engaging global managers, particularly from small and medium-sized enterprises (SMEs), are discussed and implications for educational practice are provided. Specifically, issues concerning the challenges of self-identification of global managers, differentiation of types of global leadership roles and the contextualization of global leadership are discussed. This chapter is targeted toward faculty, consultants, trainers, and program designers (full-time or postexperience learning) seeking to design, recruit participants, and foster a meaningful global leadership learning experience for postexperience learners and global practitioners.

The service-profit chain model (Heskett, Jones, Loverman, Sasser, & Schlesinger, 1994) highlights the well-documented relationship between employee and customer attitudes suggesting that employees who are satisfied and engaged with their work provide better customer service resulting in higher levels of customer satisfaction and, ultimately, driving firm revenue. The authors propose an expansion of the service-profit margin identifying the leadership behaviors that create positive employee attitudes and engagement. Specifically, the authors suggest that leaders who focus on recognition, involvement, growth and development, health and safety, and teamwork (Kelloway, Nielsen, & Dimoff, 2017) create a psychologically healthy workplace for customer service providers and, ultimately, an enhanced customer experience.

This chapter investigates the relationship between abusive supervision and employee well-being (i.e., job satisfaction, engagement) and ill-being (i.e., burnout, workaholism) and examines whether follower core self-evaluations (CSE) moderate this relationship.

The study uses cross-sectional survey data collected from 111 professional employees across a range of industry sectors.

Results show that abusive supervision is negatively related to employee well-being (i.e., engagement and job satisfaction) and positively related to employee ill-being, namely burnout. In addition, employees low in CSE are less engaged and less satisfied than employees high in CSE.

The study’s cross-sectional design limits the strength of its conclusions.

This chapter notes the ethical and legal obligations of organizations to provide a safe working environment and identifies the policies and procedures that will signal a commitment to employee well-being.

The study contributes to the leadership and well-being literatures by exploring the influence of abusive leaders on follower well-being and engagement. It also goes beyond merely identifying correlations between leadership style and follower well-being outcomes to investigate how leader and follower attributes can combine to influence these outcomes.

This chapter tells the story of the initiation, development (over two decades) and collective contribution of the Copenhagen Forum since its foundation in 1996. This Forum comprises a grouping of teachers and directors of masters-level public administrative programmes (notably the MPA) from different academic institutions across Northern Europe. Each year a workshop is convened where a series of papers are presented by the participants, and from which this volume, and a number of other related publications, have been derived.

The chapter is essentially factual and descriptive in style; summarising the story of the Copenhagen Forum so far; doing so under the following five headings – ‘overview’, ‘origins’, ‘odyssey’, ‘outputs’ and ‘outcomes’.

The chapter is particularly oriented towards teachers of public administration and by focusing on the pedagogical aspects of the public management programmes that they are responsible for delivering, provides insights, guidance and suggestions from experience to help them develop their practice.

The aim is to provide readers with an appreciation of the context from which the inspiration for this volume, and the individual contributions, derive. It is a context that has been all about a shared fascination with, and collective commitment to, the advancement of learning and development among practicing public managers.

The aim of this chapter is twofold: to provide a synopsis to the background underpinning Muslim diversity in Britain and to explicate how Muslim schools in Britain are embedded into their socio-political context. The process of migration and the flow of different cultural traditions beyond their nation states’ boundaries into Britain associated with late capitalism create what Featherstone coins ‘third cultures’. The process of moving backwards or forwards between an Islamic heritage, national experiences, British socio-political cultural context and global change necessitates ‘new types of flexible personal controls, dispositions and means of orientation, in effect a new type of habitus’ (Featherstone, 1990, p. 8). Accordingly, this chapter is divided into four parts. First, it relates Muslim presence in Britain contextualizing a history of migration. Second, it discusses British Muslim demographics and diversity. Third, it places Muslim schools within a British legislative context. Finally, it discusses leadership for Muslim schooling in Britain as praxis, in the Freireian sense, involving both reflection and action. This approach places Muslim schools within a socio-political context that includes a variety of contributors beyond those who initiated them.

A plethora of research has been carried out both in terms of addressing different conceptualizations of destructive leadership and its relationship with various outcomes. In this vein, this chapter focuses on the relationship between destructive leadership and followers' well-being. In particular, it addresses the current state of inquiry about the plausible effects of destructive leadership on the followers' mental and physical health, including experiences of stress, emotional exhaustion, and negative affectivity. Furthermore, it presents empirical research exploring the underlying mechanisms of this relationship. Finally, it proposes the implementation of occupational interventions to prevent and/or reduce destructive leadership behaviors and later provides recommendations for prospective research. Thus, the current chapter contributes to the extant literature by providing a comprehensive view regarding the detrimental effects of destructive leadership on the followers' well-being as well as offering insight into how to deal with its negative effects.

Maintaining a healthy and productive workforce is a challenge for most organizations. This is even truer for health organization, facing staff shortages and work overload. The aim of this study is to identify the resources and constraints that influence managers' mental health and better understand how they are affected by them.

A qualitative approach was chosen to document the resources, the constraints as well as their consequences on managers in their day-to-day realities. The sample included executive-, intermediate- and first-level managers from a Canadian healthcare facility. A total of 62 semi-structured interviews were conducted. The coding process was based on the IGLOO model of Nielsen et al. (2018) to which an employee-related level was added (IGELOO).

Results highlight the importance of considering both resources as well as constraints in examining managers' mental health. Overarching context, organizational constraints and the management of difficult employees played important roles in the stress experienced by managers.

The results offer a better understanding of the importance of intervening at different levels to promote better organizational health. Results also highlight the importance of setting up organizational resources and act on the various constraints to reduce them. Different individual strategies used by managers to deal with the various constraints and maintain their mental health also emerge from those results.

In addition to addressing the reality of healthcare managers, this study supplements a theoretical model and suggests avenues for interventions promoting more sustainable organizational health.