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Article
Publication date: 1 June 2012

Jenny Cave and Keith G. Brown

This editorial aims to situate the papers chosen for this special issue within academic literature and identify their contributions to new knowledge.

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Abstract

Purpose

This editorial aims to situate the papers chosen for this special issue within academic literature and identify their contributions to new knowledge.

Design/methodology/approach

The editorial first discusses tourism research literature pertinent to the idiosyncrasies of destination management in island contexts. Second, the paper identifies the contributions made to this field by the authors and the implications of their innovative research for island tourism and destination management.

Findings

Each paper contributes, in its way, to the field of island tourism, either by integration of explorations of theory, shifting paradigms or revealing new knowledge. This special issue contains two seminal papers by top academic leaders of the fields of islandness and HRM in island destinations. It also presents papers that comment on destination management issues at macro and micro levels.

Originality/value

Collectively this collection of papers offers new perspectives concerning the challenges of creating destination image in peripheral locations, the impacts of global mobilities (inward and outward) on destination labor markets, models for sustainable destination development, the welcome extended to visitors and returning locals by island communities, destination positioning strategies and service interactions.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 6 no. 2
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 21 June 2022

Onur Cuneyt Kahraman and Ibrahim Cifci

Although many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and destination…

1133

Abstract

Purpose

Although many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty in small island destinations remains unknown. To address this issue, the authors established a model based on social identity theory to investigate the effects of self-identification on overall satisfaction and loyalty, taking into account the mediating role of memorable tourism experiences.

Design/methodology/approach

Drawing on 335 useable questionnaires from the visitors of Princes' Islands in Turkey, a quantitative study approach was administrated to empirically analyze a partial least squares path model in PLS-SEM.

Findings

The findings revealed that self-identification positively affects memorable tourism experiences, overall satisfaction, and destination loyalty. The findings also confirm the indirect effects of self-identification on overall satisfaction and destination loyalty through mediating the role of memorable tourism experiences.

Research limitations/implications

The findings of the study will be useful both theoretically and practically. Theoretically, this research will be important to determine tourist behavior through the viewpoint of self-identification in the context of a small island destination. Practically, the findings of this study will assist small island destinations' policymakers and practitioners to develop strategies and make effective future actions.

Originality/value

This is the first study that uses a complete structural model linking self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty.

Details

Journal of Hospitality and Tourism Insights, vol. 6 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 5 March 2018

Eduardo Parra-López and José Alberto Martínez-González

The purpose of this study is to synthesize the published works about tourism in the island. Island destinations, especially smaller ones, suffer the negative effects of tourism…

1722

Abstract

Purpose

The purpose of this study is to synthesize the published works about tourism in the island. Island destinations, especially smaller ones, suffer the negative effects of tourism more than other destinations. This is because of the characteristics of island destinations and the negative impacts arising from their inadequate management by different stakeholders. For these reasons, and conversely because tourism favors the social and economic development of islands, there has been a great deal of research published on insular tourism in the literature at a global level. Despite the number of studies carried out from different approaches, none have synthesized this scientific production. Thus, the main contribution of this paper is the use of a bibliometric and descriptive approach to carry out a thorough review of studies published on tourist development in island destinations.

Design/methodology/approach

The authors use a bibliometric and descriptive approach to carry out a comprehensive review of the published studies on tourism development in island destinations in the past decade with special emphasis on the items analyzed, places of analysis and scientific journals that have addressed this topic.

Findings

The results of the analysis of the literature show the interest of the study of tourism in island destinations. This interest is partly due to the attraction that tourists have for this type of destinations and the need to promote their sustainable management as tourism destinations (Cusick, 2009, Hall, 2011, Cave and Brown, 2012, López, Orgaz, Marmolejo and Alector, 2016). In addition, tourism in island destinations constitutes an opportunity for economic development and benefits both the local population and its visitors (Fabinyi, 2010; Porter et al., 2015).

Research limitations/implications

The main limitation of this paper is the great diversity of tourist destinations made up of islands, the complex nature of these destinations and tourism and the quantity and diversity of research carried out into them. This aspect has already been highlighted by other authors and makes it complex to determine which research should be included or excluded in this review.

Practical implications

Importantly, the results allow researchers and decision-makers to identify the main areas of interest in the study of island tourism and the reasons for this interest. They also indicate new areas of interest and in-depth studies. Thus, professionals have a map that shows the most relevant factors in tourism development for this type of destination and the variables that, both from a positive and a negative point of view, influence its development.

Social implications

This research shows that the main areas of interest is island destination are the quality of life of the local community, stakeholder collaboration, sustainability, diversification and seasonality, marketing, consumer behavior/perception and segmentation, planning of tourism activity, information and technology, competitiveness and efficiency.

Originality/value

As evidenced by the amount of research carried out, there is a great deal of interest in tourism in island destinations. This interest arises from the specific characteristics and the interest of tourists themselves in this type of destination, as well as from the negative impacts and opportunities generated by island tourism. Nevertheless, the number of references obtained for tourism in island destinations (N = 949) represents only 0.2 per cent of the total number of studies referring to only “island” in the SCOPUS consultation (339,607 studies). Thus, one of the contributions of this paper has been to highlight the need to continue studying and reviewing in greater depth research on insular tourism.

Details

Tourism Review, vol. 73 no. 2
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 19 July 2022

Erfan Moradi, Mohammad Ehsani, Marjan Saffari and Rasool Norouzi Seyed Hosseini

This paper aims to identify factors that affect the sports tourism destination's competitiveness on a small island. Hence, this study looks at and evaluates these factors. The…

Abstract

Purpose

This paper aims to identify factors that affect the sports tourism destination's competitiveness on a small island. Hence, this study looks at and evaluates these factors. The study then comes up with a model that clarifies the interrelationships between these factors.

Design/methodology/approach

The authors broke down the data analysis process into three steps. The first step was to conduct a literature review and use industry and academia experts' help to determine the essential aspects (fuzzy Delphi method). Then, a hierarchical model was developed, and the factors were categorised using the interpretive structural modelling (ISM) approach. Factors' driving and dependency power were also determined using MICMAC analysis.

Findings

This work has identified 13 key factors related to the sports tourism destination's competitiveness on a small island. For a small island like Kish Island, the two independent variables (government support and destination political stability) that define the institutional framework for the destination are most important. Building corresponding competitive and support strategies to address these two independent variables is thus beneficial.

Research limitations/implications

The research's results provide decision-makers, practitioners, and researchers with new insights into the hierarchical model of determinants. The study will fill the existing gap between theory and practice.

Practical implications

Sports tourism destination managers on small islands may benefit from the proposed model since the model will enable them to organise the managers' priorities better to enhance the managers' destinations' competitiveness and provide tourists with a more accurate depiction of the destination.

Originality/value

According to the authors' knowledge, the research design presented in this article has provided the first attempt to hierarchical analyse these factors and develop a model for sports tourism destination competitiveness on small islands and destinations with less-developed economies. This study fills the gap in the destination competitiveness and sports tourism literature by not only identifying the key influencing factors but also examining the interactions between these factors and providing empirical evidence supporting their relationships.

Details

Journal of Hospitality and Tourism Insights, vol. 6 no. 3
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 18 May 2020

Amalina Andrade and Karen A. Smith

This paper investigates tourism distribution channels in a small island destination with capacity constraints and contributes to understanding distribution in an emerging economy…

Abstract

Purpose

This paper investigates tourism distribution channels in a small island destination with capacity constraints and contributes to understanding distribution in an emerging economy. Using the case of Fernando de Noronha in Brazil, the structures and factors underlying channel choice behaviour of tourism suppliers and intermediaries were investigated.

Design/methodology/approach

41 in-depth interviews were conducted with the private sector (tourism suppliers based on Fernando de Noronha and intermediaries, based on the island as well as mainland Brazil) as well as governmental organisations. A stratified purposeful sample was taken to select suppliers and data were examined based on thematic analysis.

Findings

Both direct and indirect distribution channels are used, with limited airline tickets influencing the suppliers' choice of channels in this small island and capacity-constrained destination. Many suppliers focused on relationships with destination-based ground operators. These local intermediaries are important and extremely relevant to small island destinations building an effective business network to connect the destination to geographically distant markets and intermediaries.

Research limitations/implications

Limitations include the absence of air and cruise operators as interviewees.

Originality/value

The paper provides a comprehensive representation of the structures and analysis of tourism distribution channels in fragile small island destinations, specifically, in an emerging country context. This includes emphasising previously unexplored indirect channels of cruise ship operators and supplier's associations.

Details

Journal of Hospitality and Tourism Insights, vol. 3 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 5 March 2018

Aswin Sangpikul

This paper aims to examine the effects of travel experience dimensions on tourist satisfaction and destination loyalty.

2683

Abstract

Purpose

This paper aims to examine the effects of travel experience dimensions on tourist satisfaction and destination loyalty.

Design/methodology/approach

Data were collected from 457 international tourists visiting Phuket through a convenience sampling method. The structural equation modeling approach by AMOS was used to test the effects.

Findings

In case of island destination, beach attraction is not the only factor contributing to tourists’ loyalty, but hospitality of local people also plays an essential component to retain loyal tourists.

Research limitations/implications

This study examined only one construct (i.e. travel experience) affecting tourist satisfaction and destination loyalty.

Practical implications

Tourist experience in beach attractions and local people are the key factors to retain royal tourists.

Social implications

Quality of beaches and friendliness of local people are important factors to promote island tourism.

Originality/value

Two key factors of tourist experience were found to affect tourists’ loyalty in the case of island destination: beach attractions and local people.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 12 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 6 September 2021

Hugo Padrón-Ávila, Robertico Croes and Manuel Rivera

This study aims to examining how tourists’ activities condition the relationship between destination image, satisfaction and loyalty.

Abstract

Purpose

This study aims to examining how tourists’ activities condition the relationship between destination image, satisfaction and loyalty.

Design/methodology/approach

This study used a constructive replication design (CRD) to investigate the alleged critical role of tourism activities in impacting the tourism experience dimensions of image, satisfaction and loyalty. The CRD approach does not include new concepts or original relationships. However, what is new in the established relationship between image, satisfaction and loyalty is discerning the role of tourism activities as a moderator conditioning the relationship between the three dimensions. The purpose is to establish the external validity of previous studies’ findings through a more stringent test of the findings’ replicability. The analysis used partial least square modeling to examine the relationship between activities, dimensions and multigroup analysis to estimate potential significant differences in group-specific parameters, which are not often used in destination analysis, ensuring rigor in the data analysis and model. The number and type of activities practiced moderate the relationships between these constructs.

Findings

The results indicate that tourists’ type and several destination activities moderate the relationship between tourists’ satisfaction, perceived image and loyalty. The results also suggest that the more destination activities tourists practice, the greater is their satisfaction. These two theoretical propositions put activities at the center of destination management and marketing and identify potential experiential consumption spheres. The analysis of activities’ central role is a productive research field.

Practical implications

This study made several recommendations to destination managers to increase activities participation such as strategic marketing opportunities, expansion of the activities portfolio with sports, wellness, nature based and life observation wildlife, voluntary and educational activities, revamping of the UNESCO heritage site and festivals. This study also recommended a strategic use of technology for information dissemination, the design of a daily activity agenda based on the identified segments’ activity patterns and a destination one-stop online travel shopping.

Originality/value

To the best of the authors’ knowledge, this study is the first to apply the tourism activity-based approach to examine actual tourist behavior regarding their engaged activities instead of their experience or perceptions with those activities in a small island destination. Another contribution lies in examining if tourists’ type and activity engagement moderate the relationship between tourists’ satisfaction, perceived image and loyalty. This paper requires researchers to consider tourism activities’ impact on tourists’ image, satisfaction and loyalty.

小型海岛旅游目的地的旅游活动, 形象, 和旅客的满意度和忠诚度

研究目的 (Purpose)

本案例研究考察了旅游活动如何影响目的地形象、游客满意度和忠诚度之间的关系。

研究设计 (Design)

本研究采用建设性复制设计 (CRD) 来分析旅游活动在影响目的地形象、游客满意度和忠诚度等三个旅游体验维度起到的关键作用。 CRD 方法并没有引进新概念或关系。然而, 本研究新颖的地方在于认证旅游活动在目的地形象、游客满意度和忠诚度三个维度之间建立的调节关系。该研究通过严格测试研究结果的可复制来建立先前研究的外部有效性。该分析使用 PLS建模 和多组分析(MGA)来检验旅游活动和旅游体验的多维度之间的关系和估计特定组参数的潜在显著差异。 这些参数在目的地研究中不常使用, 从而确保我们数据分析和模型的严谨性。该研究结果表明旅游活动的数量和类型调节了这些旅游体验维度的关系。

研究结果 (Findings)

研究结果表明游客的类型和某些旅游活动调节了游客满意度、目的地形象和忠诚度之间的关系。结果还表明, 游客参与的活动越多, 他们的满意度就越高。这两个研究结果确定了旅游活动在目的地管理和营销的中心地位, 同时也指出了潜在体验消费的范围。研究目的地活动的核心作用将会是一个富有成效的领域。

研究的创新性 (Originality)

本研究首次应用基于旅游活动的理论方法 (TAB) 来检查旅客在小型海岛旅游目的地的实际行为, 而不是他们的体验或看法。本研究的另一个贡献在于检验游客的类型和活动参与是否会调节他们满意度、感知目的地形象和忠诚度之间的关系。该论文结果表明未来的研究需要考虑旅游活动对目的地形象、游客满意度和忠诚度的影响。

实际意义 (Practical implications)

本研究向目的地管理人员提出了几项建议以提高旅游活动的参与度, 例如战略营销机会、扩大运动、康养、大自然和野生动物观摩的活动组合、志愿和教育活动、和改善联合国教科文组织遗产地和节日。该研究还建议战略性地使用技术进行信息传播, 根据确定的细分市场活动模式设计游客日常活动议程, 以及目的地一站式在线旅游购物。

Propósito

Este caso de estudio examina cómo las actividades de los turistas condicionan la relación existente entre la imagen del destino, la satisfacción y la fidelidad.

Diseño

El estudio empleó una replicación constructiva para investigar el supuesto papel crítico de las actividades turísticas en el efecto de la imagen, satisfacción y lealtad de los turistas en su experiencia turística. El enfoque usado no incluye nuevos conceptos ni relaciones originales. Sin embargo, lo novedoso de la relación establecida entre imagen, satisfacción y fidelidad es discernir el papel de las actividades turísticas como moderadoras condicionando la relación entre las tres dimensiones. El propósito es establecer la validez externa de los resultados de estudios previos a través de una prueba más estricta sobre la replicabilidad de dichos resultados. El análisis utilizó un modelo PLS para examinar la relación entre las actividades, las dimensiones mencionadas y el análisis multigrupo con el objetivo de estimar las posibles diferencias significativas entre los parámetros de cada grupo, método no se utiliza con frecuencia en el análisis de destinos turísticos, lo que garantiza el rigor de nuestro análisis y del modelo. El número y tipo de actividades practicadas moderan las relaciones entre los constructos.

Resultados

Los resultados indican que el tipo de turistas y las diversas actividades del destino moderan la relación entre la satisfacción, la imagen percibida y la lealtad de los turistas. Los resultados también sugieren que cuantas más actividades del destino sean practicadas por los turistas, mayor es su satisfacción. Estas dos propuestas teóricas sitúan las actividades en el centro de la gestión y el marketing de destinos e identifican esferas potenciales de consumo experiencial. El análisis del papel central de las actividades es un campo de investigación en auge.

Originalidad

Este estudio es el primero en aplicar el enfoque basado en actividades turísticas para analizar el comportamiento del turista con respecto a las actividades realizadas en relación con su experiencia o percepciones con esas actividades en un destino insular pequeño. Otra contribución radica en estudiar si el tipo de turista y su compromiso con la actividad moderan la relación entre la satisfacción de los turistas, la imagen percibida y la fidelidad. El estudio sugiere que los investigadores deben considerar el impacto de las actividades turísticas en la imagen, satisfacción y fidelidad de los turistas.

Implicaciones prácticas

El estudio realiza varias recomendaciones a los administradores de destinos para aumentar la participación en actividades, como oportunidades de marketing estratégico, expansión de la cartera de actividades con deportes, bienestar, observación de la vida y la naturaleza basada en la naturaleza, actividades voluntarias y educativas, renovación del sitio del patrimonio de la UNESCO y festivales. El estudio también recomendó un uso estratégico de la tecnología para la difusión de información, el diseño de una agenda de actividades diarias basada en los patrones de actividad de los segmentos identificados y una ventanilla única de viajes en línea.

Article
Publication date: 1 June 2012

Tom Baum

Conceptually, this paper aims to consider the nexus created when the characteristics of the tourism sector workplace environment intersect with the contextual influences of the…

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Abstract

Purpose

Conceptually, this paper aims to consider the nexus created when the characteristics of the tourism sector workplace environment intersect with the contextual influences of the economic, social and labor market attributes of small islands.

Design/methodology/approach

Several studies relating to the employment and skills environment of human resource management and development in small island tourism contexts are synthesized.

Findings

Seasonality, limited skills within the local labor market, access to formal education and training are identified as issues that impact on sustainability of employment, service and product quality. Further, while sourcing and recruitment of staff, employee retention, training and development, and career progression appear to mirror those faced by larger, frequently metropolitan locations. However, small islandness imposes particular nuances upon the management of human resources, directly related to location and scale. Thus, small island environments, the global economy, technology and employee mobility (inward and outward) exacerbate structural and cultural dimensions and issues in island tourism.

Research limitation/implications

This paper provides an invaluable framework for future research, both comparative and specific.

Practical implications

Management responses should be both local and global in focus, acknowledging the particularities of small islands, generic tourism sector influences and the effects of global mobility on the workforce and on management.

Originality/value

This synthesis addresses the effects of global, local and location specific dynamics on human resource management and development issues and demonstrates that the challenges faced by organizations in island tourism contexts have dimensions that set them apart in both kind and extent from other tourism environments.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 6 no. 2
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 2 June 2014

Sandra M. Sánchez-Cañizares and Ana María Castillo-Canalejo

This paper tries to explore the possibilities of developing sustainable, community-based tourism (CBT) in Boa Vista in Cape Verde, Africa. Island territories are generally…

1300

Abstract

Purpose

This paper tries to explore the possibilities of developing sustainable, community-based tourism (CBT) in Boa Vista in Cape Verde, Africa. Island territories are generally considered preferential tourist destinations. However, the negative effects of tourism in these destinations should not be overlooked, among them environmental concerns and impacts on the culture of the island’s inhabitants. The development of CBT takes on special relevance, as it based on planning schemes in conjunction with the local community who share the positive effects derived from tourism.

Design/methodology/approach

The methodology used consisted in designing two surveys: one focusing on the supply side and another on the demand side of tourism to define and analyse the current status of this sector in Boa Vista. The survey on tourism supply was distributed among a panel of experts formed by tourism service providers located in Boa Vista. The statistical results of the responses and the discussion carried out by the panel of experts permitted the development of a SWOT matrix. The survey on demand was administered to foreign tourists in different parts of the island. A total of 202 valid surveys were obtained.

Findings

The main results of the fieldwork are twofold. On the supply side of tourism, the community is making an enormous effort to actively participate in the development of sustainable tourism, efforts which are often constrained by the geographical barriers of Boa Vista (sandy soil, poor accessibility to other islands) and the institutional and political situation of the island. As regards the demand side of tourism, the vast majority of tourists stay at the island’s all-inclusive resorts, whereas few tourists require the services provided by the community, mainly because they are unaware that such services exist.

Originality/value

Certain island destinations are more appropriate for tourists wishing to flee mass tourism enclaves due to their natural environment, relative isolation and the traditional culture of their inhabitants. For this reason, it is important to develop a CBT model for these destinations in which initiatives are planned in conjunction with members of the local community who participate in decision-making processes and benefit equally from the positive effects of tourism. Although several case studies have been reported in the research on CBT initiatives, few studies have been carried out on CBT in island territories. This is the main contribution in this paper.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 8 no. 2
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 11 June 2018

Alberto Javier Báez-García, Francisco Flores-Muñoz and Josué Gutiérrez-Barroso

The main purpose of this paper is to contribute to the ongoing literature on the pertinence of TALC (tourism area life cycle) to model and analyse mature destinations, using…

Abstract

Purpose

The main purpose of this paper is to contribute to the ongoing literature on the pertinence of TALC (tourism area life cycle) to model and analyse mature destinations, using quantitative data and alternative functional forms. With this purpose, this work analyses the recent data on tourist demand in Tenerife (Canary Islands), which is supposed to be playing the role of “refuge” with respect to other competing resorts, when the latter ones present political instability after the so-called Arab Springs, particularly the Middle East and North Africa.

Design/methodology/approach

To analyse the data, and to explore potential epiphenomenon, nonlinear competing regression analysis were performed (logistic, Gaussian and logarithmic), taking into account some insights from tourism life cycle theories.

Findings

Some suggestions are presented for political management of these destinations that are still working under a moratorium on tourist infrastructure.

Research limitations/implications

Once the TALC is accepted – even under discussion – in the scholarly fore, certain incentives arise to identify, interpret and communicate signals of maturity. Public funds and specific policies (moratoria) can then be solicited to political instances. Further empirical research, complementary quantitative approaches, along with new data that confronts the evolution of demand in Tenerife with paulatine reactivation of competing destinations, will be strongly required to overcome the limitations of this first attempt and to properly determine the effectiveness of rejuvenation policies. Besides, additional quantitative data should be considered to explore the potential explanatory factors beyond the time series analysis into models that are more theoretical.

Originality/value

The results suggest that the diagnosis of maturity was at least premature in the first place, poorly based on data analysis and fast in promoting specific policies whose effectiveness is under discussion even after decades.

Details

Tourism Review, vol. 73 no. 3
Type: Research Article
ISSN: 1660-5373

Keywords

1 – 10 of over 4000