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Article
Publication date: 20 October 2021

Neda Hassanpour, Ali Shaemi Barzoki, Mohammad Hossein Moshref Javadi and Ali Safari

This study aimed at developing and testing a model to evaluate employee performance in Isfahan municipality.

Abstract

Purpose

This study aimed at developing and testing a model to evaluate employee performance in Isfahan municipality.

Design/methodology/approach

A mixed-method design is applied in this study. To extract the model, a semi-structured interview based on the thematic analysis approach was employed. The qualitative data were obtained using a researcher-made questionnaire from a sample of 12 municipal experts selected based on purposive sampling. In the quantitative phase, the sample consisted of 76 managers and interim managers. The validity of the questionnaire was determined by the content validity index, while the structural validity was tested based on structural equation modeling using SmartPLS software. The reliability of the questionnaire was confirmed using Cronbach's alpha and composite reliability indices.

Findings

The factors obtained in the qualitative model included performance evaluation criteria, the desired time interval for performance evaluation, results announcement, performance evaluation approach, performance evaluation method and evaluator-related variables. There should have been an agreement between evaluators and those who were evaluated in all components of the model. In the quantitative section, performance evaluation criteria, evaluators, the evaluation method and time interval were confirmed with coefficients of 0.871, 0.815, 0.646 and 0.615, respectively.

Practical implications

The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality.

Originality/value

The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality.

Details

International Journal of Productivity and Performance Management, vol. 71 no. 6
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 12 August 2020

Behrooz Nazemi and Mohsen Rafiean

An accurate predictive model for forecasting urban housing price in Isfahan can be useful for sellers and owners to take more appropriate actions about housing supplying…

Abstract

Purpose

An accurate predictive model for forecasting urban housing price in Isfahan can be useful for sellers and owners to take more appropriate actions about housing supplying. Also, it can help urban housing planners and policymakers in managing of the housing market and preventing an urban housing crisis in Isfahan. The purpose of this paper is forecasting housing price in Isfahan city of Iran until 2022 using group method of data handling (GMDH).

Design/methodology/approach

This paper presents an accurate predictive model by applying the GMDH algorithm by using GMDH-Shell software for forecasting housing price in municipal boroughs of Isfahan city till the second half of 2022 based on creating time series and existing data. Alongside housing price, some other affecting factors have been also considered to control the forecasting process and make it more accurate. Furthermore, this research shows the housing price changes of boroughs on map using ArcMap.

Findings

Based on forecasting results, the housing price will increase at all boroughs of Isfahan till second half of the year 2022. Amongst them, Borough 15 will have the highest percentage of the price increasing (28.27%) to year 2022 and Borough 6 will have the lowest percentage of the price increasing (8.34%) to the year 2022. About ranking of the boroughs in terms of housing price, Borough number 6 and 3 will keep their current position at the top and Borough number 15 will stay at the bottom.

Research limitations/implications

In this research, just few factors have been selected alongside housing price to control the forecasting process owing to limitation of reliable data availability about affecting factors.

Originality/value

The most remarkable point of this paper is reaching to a mathematical formula that can accurately forecast housing price in Isfahan city which has been rarely investigated in former studies, especially in simplified form. The technique used in this paper to forecast housing price in Isfahan city of Iran can be useful for other cities too.

Details

International Journal of Housing Markets and Analysis, vol. 14 no. 3
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 8 March 2021

Behrooz Nazemi and Mohsen Rafiean

The purpose of this paper is to use Group Method of Data Handling (GMDH)-type artificial neural network to model the affecting factors of housing price in Isfahan city…

Abstract

Purpose

The purpose of this paper is to use Group Method of Data Handling (GMDH)-type artificial neural network to model the affecting factors of housing price in Isfahan city housing market.

Design/methodology/approach

This paper presents an accurate model based on GMDH approach to describing connection between housing price and considered affecting factors in case study of Isfahan city based on trusted data that have been collected from 1995 to 2017 for every six months. The accuracy of the model has been evaluated by mean absolute percentage error (MAPE), root mean square error (RMSE) and mean absolute error (MAE) in this case.

Findings

Due to the obtained value of MAPE, RMSE and MAE and also their interpretation, accuracy of modelling the factors affecting housing price in Isfahan city housing market using GMDH-type artificial neural network that has been conducted in this paper, is acceptable.

Research limitations/implications

Due to limitation of reliable data availability about affecting factors, selected period is from 1995 to 2017. Accessing to longer periods of reliable data can improve the accuracy of the model.

Originality/value

The key point of this research is reaching to a mathematical formula that accurately shows the relationships between housing price in Isfahan city and effective factors. The simplified formula can help users to use it easily for analysing and describing the status of housing market in Isfahan city of Iran.

Details

International Journal of Housing Markets and Analysis, vol. 15 no. 1
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 7 January 2019

Mahsa Amini and Mitra Pashootanizadeh

The purpose of this paper is to assess the satisfaction of teenagers who are suffering from or are exposed to social damages of children and young adults’ publications in Iran.

Abstract

Purpose

The purpose of this paper is to assess the satisfaction of teenagers who are suffering from or are exposed to social damages of children and young adults’ publications in Iran.

Design/methodology/approach

A descriptive surveys approach with practical purposes is applied here. The tools used in this study include two researcher-made questionnaires. Two sets of participants constitute the statistical populations: 120 and 50 teenagers who were affected by or are at the risk of social damages. Data collection from the first set was through census, while the same from the second set is through the disproportionate stratified random sampling method. Another statistical population is the group of premier children publishers during 2006-2016.

Findings

The teenagers’ satisfaction mainly is involved with: perceived quality, expectations and perceived value. “Music” and “Recreational and performing arts”, internet-based resources, “Electronic materials” and “Real stories” are ranked as having the highest mean value in information needs, formats and literacy genre among teenagers, respectively. The findings here indicate that the teenagers participated are satisfied with children publications to a great extent.

Originality/value

This is the first research which used the CSI Model for assessing the satisfaction of teenagers at risk and vulnerable to social damages.

Details

Collection and Curation, vol. 38 no. 1
Type: Research Article
ISSN: 2514-9326

Keywords

Article
Publication date: 24 August 2012

Arash Shahin, Ali Attafar and Monireh Samea

The purpose of this research is to propose a systematic and integrative approach for evaluating, assessing, analysing, and improving service quality and effectiveness.

Abstract

Purpose

The purpose of this research is to propose a systematic and integrative approach for evaluating, assessing, analysing, and improving service quality and effectiveness.

Design/methodology/approach

A new approach is proposed, in which SERVQUAL and overall administration effectiveness (OAE) are integrated. The recycling pavilion service process of Isfahan municipality is examined. By distributing 120 questionnaires containing the 22 questions of the SERVQUAL instrument developed by Parasuraman et al. in four pavilions of four different regions of the city of Isfahan, the services quality gap was measured and the OAE indicator performance was calculated. In OAE, the quality ratio was measured based on the quality gap, and performance and availability ratios were measured based on the characteristics of the recycling pavilion services.

Findings

The empirical findings imply that the application of the proposed approach has resulted in a reduction of 0.59 of the gap average and a 36 per cent improvement of the OAE indicator.

Research limitations/implications

While a general approach is proposed for service application, the results of the case study may not be generalisable.

Originality/value

The proposed approach of this study presents a method for simultaneous analysis of service quality and effectiveness.

Details

Measuring Business Excellence, vol. 16 no. 3
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 24 March 2020

Ahmadali Asefi and Amir Ghanbarpour Nosrati

Sports facilities can play a vital role in encouraging physical activity and sport. Also, just the distribution of sports facilities is very important for better access to…

Abstract

Purpose

Sports facilities can play a vital role in encouraging physical activity and sport. Also, just the distribution of sports facilities is very important for better access to these facilities. Therefore, the purpose of this study is to evaluate spatial justice in the distribution of built outdoor sports facilities in the city of Isfahan, Iran and provide insight for planning in terms of equitable accessibility.

Design/methodology/approach

All facilities located in the 15 areas of the city, whether private or public, built for the purpose of physical activity and sports programs were considered in this study (107 cases). To obtain information on the locations of the outdoor sports facilities, Isfahan Atlas data, which has been compiled by Isfahan Municipality was used. Arc geographic information systems environment and its different algorithms were also used to perform different calculations and prepare maps.

Findings

The results indicated the unfair distribution of built outdoor sports facilities in the city of Isfahan in terms of spatial justice based on the number of built outdoor sports facilities in each area, the population, land area, population density and the spatial pattern of the facilities.

Practical implications

In this regard, urban authorities and sport managers should make an effort to decrease or obviate inequity in access to outdoor sports facilities for the purpose of promoting participation in physical activity and sport and providing residents with numerous other benefits.

Originality/value

This paper has concluded that spatial justice in the distribution of built outdoor sports facilities for the improvement of access to these facilities is very important.

Details

Journal of Facilities Management , vol. 18 no. 2
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 11 February 2019

Elham Lafzi Ghazi and Miguel Goede

The purpose of this paper is to contribute critically to understanding the structure of creative industries in Isfahan.

Abstract

Purpose

The purpose of this paper is to contribute critically to understanding the structure of creative industries in Isfahan.

Design/methodology/approach

The authors first gather needed information about the case study and then analyze the data according to three measures of gross value added, employment and the dynamics of business for each sector of creative industries.

Findings

Results indicate that creative industries are medium-sized domestic enterprises which are comparatively weak in productivity in some sectors.

Originality/value

This paper illustrates the model of creative industries assessment for Isfahan city and, finally, provides a good understanding of the concept of the creative industries as a key element of the creative city.

Details

International Journal of Social Economics, vol. 46 no. 2
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 3 November 2021

Mohammad Mahdi Ershadi and Mohamad Sajad Ershadi

Appropriate logistic planning for the pharmaceutical supply chain can significantly improve many financial and performance aspects. To this aim, a multi-objective…

Abstract

Purpose

Appropriate logistic planning for the pharmaceutical supply chain can significantly improve many financial and performance aspects. To this aim, a multi-objective optimization model is proposed in this paper that considers different types of pharmaceuticals, different vehicles with determining capacities and multi-period logistic planning. This model can be updated based on new information about resources and newly identified requests.

Design/methodology/approach

The main objective function of the proposed model in this paper is minimizing the unsatisfied prioritized requests for pharmaceuticals in the network. Besides, the total transportation activities of different types of vehicles and related costs are considered as other objectives. Therefore, these objectives are optimized hierarchically in the proposed model using the Lexicographic method. This method finds the best value for the first objective function. Then, it tries to optimize the second objective function while maintaining the optimality of the first objective function. The third objective function is optimized based on the optimality of other objective functions, as well. A non-dominated sorting genetic algorithm II-multi-objective particle swarm optimization heuristic method is designed for this aim.

Findings

The performances of the proposed model were analyzed in different cases and its results for different problems were shown within the framework of a case study. Besides, the sensitivity analysis of results shows the logical behavior of the proposed model against various factors.

Practical implications

The proposed methodology can be applied to find the best logistic plan in real situations.

Originality/value

In this paper, the authors have tried to use a multi-objective optimization model to guide and correct the pharmaceutical supply chain to deal with the related requests. This is important because it can help managers to improve their plans.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 16 no. 1
Type: Research Article
ISSN: 1750-6123

Keywords

Article
Publication date: 3 June 2021

Mohammad Mahdi Ershadi and Hossein Shams Shemirani

Proper planning for the response phase of humanitarian relief can significantly prevent many financial and human losses. To this aim, a multi-objective optimization model…

Abstract

Purpose

Proper planning for the response phase of humanitarian relief can significantly prevent many financial and human losses. To this aim, a multi-objective optimization model is proposed in this paper that considers different types of injured people, different vehicles with determining capacities and multi-period logistic planning. This model can be updated based on new information about resources and newly identified injured people.

Design/methodology/approach

The main objective function of the proposed model in this paper is minimizing the unsatisfied prioritized injured people in the network. Besides, the total transportation activities of different types of vehicles are considered as another objective function. Therefore, these objectives are optimized hierarchically in the proposed model using the Lexicographic method. This method finds the best value for the first objective function. Then, it tries to optimize transportation activities as the second objective function while maintaining the optimality of the first objective function.

Findings

The performances of the proposed model were analyzed in different cases and its robust approach for different problems was shown within the framework of a case study. Besides, the sensitivity analysis of results shows the logical behavior of the proposed model against various factors.

Practical implications

The proposed methodology can be applied to find the best response plan for all crises.

Originality/value

In this paper, we have tried to use a multi-objective optimization model to guide and correct response programs to deal with the occurred crisis. This is important because it can help emergency managers to improve their plans.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 12 no. 1
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 8 April 2014

Arash Shahin, Javad Shabani Naftchali and Javad Khazaei Pool

The purpose of this paper is to investigate the influence of employees’ perception of organizational climate on organizational citizenship behaviour outbreak and the…

4075

Abstract

Purpose

The purpose of this paper is to investigate the influence of employees’ perception of organizational climate on organizational citizenship behaviour outbreak and the impact of both of them on organizational performance.

Design/methodology/approach

This survey has been performed using structural equation modelling (SEM). The statistical population composed of the managers of Mazandaran small- to medium-sized enterprises. The analysis of the data obtained from distributed survey questionnaire has been performed by SPSS18 and AMOS18 software.

Findings

Findings imply that positive perception of organizational climate influences on increasing organizational citizenship behaviour outbreak and performance of enterprise, and organizational citizenship behaviour in turn has positive and significant impact on organizational performance. Results of this survey also indicate that organizational citizenship behaviour impacts on sub-criteria of enterprise performance (i.e. financial, customer, learning and growth, internal processes). Moreover, the influence of organizational climate on all sub-criteria of performance except internal processes has been confirmed.

Research limitations/implications

Lack of sufficient information concerning organizational climate in internal resources, and in some external ones, and low number of surveys performed in this field, limits the possibility of comparing the results of this survey with other similar surveys.

Originality/value

This survey can be considered as an innovative survey, since there is no similar survey conducted in which three variables of organizational climate, performance, and citizenship behaviour studied, considering their specified sub-criteria.

Details

International Journal of Productivity and Performance Management, vol. 63 no. 3
Type: Research Article
ISSN: 1741-0401

Keywords

1 – 10 of 67