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MAPNA Operation and Maintenance Company was established in 2003 to provide long-term services in the energy sector in Iran. This company delivered comprehensive solutions including operation and maintenance, overhaul and repair, commissioning, performance test and training in the fields of power and oil and gas. By 2021, the company had provided long-term operation and maintenance services in more than thirty power plants in Iran and had implemented more than 200 projects worth more than 300 million USD. MAPNA Operation and Maintenance Company believed that a sustainable and responsible management could be achieved through integrated management of the economic, social and environmental impacts of the business. This approach became more apparent when the company provided services countrywide, and they interacted with a wide range of stakeholders. In this context, efforts were made to create common values for both the organization and society. Some of the company’s long-term projects were in less developed areas of the country. One of the social issues in those regions was creating jobs for jobless people and preparing them to work in order to have a better life. The company policy in providing manpower for such projects was to employ indigenous manpower, training them and creating sustainable jobs for them. After hiring local workforce, the company provided professional and general training programs to improve their skills and knowledge. Also, the company was committed to prepare a healthy and safe work environment for employees to learn and comply with ethical and social norms and develop a sustainable environmental attitude by increasing the efficiency of using natural resources and controlling environmental pollution. Work-life balance programs were implemented to ensure a productive presence in the workplace and to maintain a healthy and meaningful family relationship for employees. This case aims to elaborate more on the challenges of the sustainable activities of the long-term projects that MAPNA Operation and Maintenance planned and implemented in terms of its corporate social responsibility and social entrepreneurship specifically in less developed areas.

Environment Management, Solid Waste Management.

This case is suitable to be used in advanced undergraduate and MBA/MSc level.

This case revolves around the challenges pertaining to waste management in Iran. Poor waste management practices can result in soil contamination, water pollution, and air pollution, can cause respiratory problem, and can create permanent adverse health effect. Thus, a solid waste management system is needed for safeguarding the public health, safety, and welfare. However, it seems not an easy task for the developing countries, and Iran is not an exception to this. Recycling has three particular steps: collection and processing, manufacturing, and purchasing new products which made from recycled materials which require heavy investment. Lack of investment in the Iranian recycling sector has made this issue more complicated and lagging behind. This case highlights the challenges faced by the Iranian Municipality in this regard.

The learning objectives are as follows:

• to expose students to an actual situation where they will be aware of the necessity to care for the environment and reduce and reuse the products that they are utilizing in their every days’ life;

• to highlight the need of a municipal waste management system to make route optimization for waste collection and transport system, storage, recycling plan, compost and incineration facility, proper site for landfill, etc.; and

• to emphasize the required support from all stake holders in managing waste.

to expose students to an actual situation where they will be aware of the necessity to care for the environment and reduce and reuse the products that they are utilizing in their every days’ life;

to highlight the need of a municipal waste management system to make route optimization for waste collection and transport system, storage, recycling plan, compost and incineration facility, proper site for landfill, etc.; and

to emphasize the required support from all stake holders in managing waste.