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21 – 30 of over 5000
Article
Publication date: 13 April 2015

Per Andersson and Lars-Gunnar Mattsson

– The purpose of this paper is to develop a new conceptual framework that reflects network dynamics in Internet of Things (IoT)-enabled service innovation processes.

6444

Abstract

Purpose

The purpose of this paper is to develop a new conceptual framework that reflects network dynamics in Internet of Things (IoT)-enabled service innovation processes.

Design/methodology/approach

Based on literature on service innovations, business networks and IoT, dynamic concepts are selected. Aided by information about an evolving case “The connected vehicle”, propositions about interaction between the variables in the framework are formulated.

Findings

A conceptual framework consisting of four interacting variables: overlapping, intermediating, objectification of actors and business modelling is developed, linking several streams of research. Propositions are motivated and issues for further research questions formulated.

Research limitations/implications

The framework may stimulate further research on IoT-enabled service innovations.

Practical implications

Understanding network dynamics for developing and implementing business models for service innovations.

Originality/value

The conceptual framework provides an original contribution to understanding IoT-enabled service innovations.

Details

IMP Journal, vol. 9 no. 1
Type: Research Article
ISSN: 2059-1403

Keywords

Article
Publication date: 18 June 2019

Ying Ma, Kang Ping, Chen Wu, Long Chen, Hui Shi and Dazhi Chong

The Internet of Things (IoT) has attracted a lot of attention in both industrial and academic fields for recent years. Artificial intelligence (AI) has developed rapidly in recent…

1588

Abstract

Purpose

The Internet of Things (IoT) has attracted a lot of attention in both industrial and academic fields for recent years. Artificial intelligence (AI) has developed rapidly in recent years as well. AI naturally combines with the Internet of Things in various ways, enabling big data applications, machine learning algorithms, deep learning, knowledge discovery, neural networks and other technologies. The purpose of this paper is to provide state of the art in AI powered IoT and study smart public services in China.

Design/methodology/approach

This paper reviewed the articles published on AI powered IoT from 2009 to 2018. Case study as a research method has been chosen.

Findings

The AI powered IoT has been found in the areas of smart cities, healthcare, intelligent manufacturing and so on. First, this study summarizes recent research on AI powered IoT systematically; and second, this study identifies key research topics related to the field and real-world applications.

Originality/value

This research is of importance and significance to both industrial and academic fields researchers who need to understand the current and future development of intelligence in IoT. To the best of authors’ knowledge, this is the first study to review the literature on AI powered IoT from 2009 to 2018. This is also the first literature review on AI powered IoT with a case study of smart public service in China.

Details

Library Hi Tech, vol. 38 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 9 January 2017

Dong-Hee Shin and Yong Jin Park

This study aims to conduct socio-technical analysis of the rapidly evolving Internet of Things (IoT) ecosystem and industry, including such factors as market growth and user…

3225

Abstract

Purpose

This study aims to conduct socio-technical analysis of the rapidly evolving Internet of Things (IoT) ecosystem and industry, including such factors as market growth and user experiences, policy and the impact of IoT on various areas.

Design/methodology/approach

By applying a multi-level socio-technical framework to IoT in South Korea, this study seeks an ecological understanding of how IoT will evolve and stabilize in a smart environment.

Findings

The study shows the values influencing potential users’ adoption of IoT by integrating cognitive motivations and user values as primary determining factors. Along with user modeling, the findings reveal the challenges of designing, deploying and sustaining the diverse components of IoT, and provides a snapshot of Korea’s current approach to meeting these challenges.

Originality/value

The study’s findings offer a contextualized socio-technical analysis of IoT, providing insight into its challenges and opportunities. This insight helps to conceptualize how IoT can be designed and situated within human-centered contexts.

Details

Digital Policy, Regulation and Governance, vol. 19 no. 1
Type: Research Article
ISSN: 2398-5038

Keywords

Open Access
Article
Publication date: 14 August 2017

Jose Ignacio Tamayo Segarra, Bilal Al Jammal and Hakima Chaouchi

Internet of Things’ (IoT’s) first wave started with tracking services for better inventory management mainly using radio frequency identification (RFID) technology. Later on…

2845

Abstract

Purpose

Internet of Things’ (IoT’s) first wave started with tracking services for better inventory management mainly using radio frequency identification (RFID) technology. Later on, monitoring services became one of the major interests, including sensing technologies, and then more actuation for remote control-type of IoT applications such as smart homes, smart cities and Industry 4.0. In this paper, the authors focus on the RFID technology impairment. They propose to take advantage of the mature IoT technologies that offer native service discovery such as blutooth or LTE D2D ProSe or Wifi Direct. Using the automatic service discovery in the new framework will make heterogeneous readers aware of the presence of other readers and this will be used by the proposed distributed algorithm to better control the multiple RFID reader interference problem. The author clearly considers emerging Industry 4.0 use case, where RFID technology is of major interest for both identification and tracking. To enhance the RFID tag reading performance, collisions in the RFID frequency should be minimized with reader-to-reader coordination protocols. In this paper, the author proposes a simple distributed reader anti-collision protocol named DiSim that makes use of proximity services of IoT network and is compliant with the current RFID standards. The author evaluates the efficiency of the proposal via simulation.

Design/methodology/approach

In this paper, the author proposes a simple distributed reader anti-collision protocol named DiSim that makes use of proximity services of IoT network and is compliant with the current RFID standards. The author evaluates the efficiency of the proposal via simulation to study its behavior in very dense and heterogeneous RFID environments. Specifically, the author explores the coexistence of powerful static readers and small mobile readers, comparing the proposal with a standard ETSI CSMA method. The proposal reduces significantly the number of access attempts, which are resource-expensive for the readers. The results show that the objectives of DiSim are met, producing low reader collision probability and, however, having lower average readings per reader per time.

Findings

DiSim is evaluated with the ETSI standard LBT protocol for multi-reader environments in several environments with varied levels of reader and tag densities, having both static powerful RFID readers and heterogeneous randomly moving mobile RFID readers. It effectively reduces the number of backoffs or contentions for the RFID channel. This has high reading success rate due to the avoided collisions; however, the readers are put to wait, and DiSim has less average readings per reader per time. As an additional side evaluation, the ETSI standard LBT mechanism was found to present a good performance for low-density mid-coverage scenarios, however, with high variability on the evaluation results.

Research limitations/implications

To show more results, the author needs to do real experimentation in a warehouse, such as Amazon warehouse, where he expects to have more and more robots, start shelves, automatic item finding on the shelve, etc.

Practical implications

Future work considers experimentation in a real warehouse equipped with heterogeneous RFID readers and real-time analysis of RFID reading efficiency also combined with indoor localization and navigation for warehouse mobile robots.

Social implications

More automatization is expected in the future; this work makes the use of RFID technology more efficient and opens more possibilities for services deployment in different domains such as the industry which was considered not only in this paper but also in smart cites and smart homes.

Originality/value

Compared to the literature, the proposal offers the advantage to not be dependent on a centralized server controlling the RFID readers. It also offers the possibility for an existing RFID architecture to add new readers from a different manufacturer, as the readers using the approach will have the possibility to discover the capabilities of the new interaction other RFID readers. This solution takes advantage of the available proximity service that will be more and more offered by the IoT technologies.

Article
Publication date: 9 September 2022

Zakaria Elkhwesky and Esraa Fayez Youssif Elkhwesky

Internet of Things (IoT) is a key enabler of big data and it is critical toward a new age of firm's architecture and proper decision-making for the industry. IoT adoption by the…

1834

Abstract

Purpose

Internet of Things (IoT) is a key enabler of big data and it is critical toward a new age of firm's architecture and proper decision-making for the industry. IoT adoption by the hospitality and tourism (H&T) industries is still rare and with contrasting evidence. The purpose of this study is to highlight the concept of IoT, its benefits, its challenges and its applications in the hospitality industry.

Design/methodology/approach

This study presents an in-depth and critical review of the 78 articles published on IoT in hospitality, spanning more than seven years (from 2015 to March 2022). The eligible 78 articles were collected from the “Web of Science database” and H&T Social Sciences Citation Index-listed journals.

Findings

This systematic review exhibits that IoT in hospitality has advanced in the past seven years. IoT has brought many advantages and challenges in hospitality. However, hospitality IoT research is scarce, necessitating a profound and more thorough investigation of many significant matters.

Practical implications

This systematic review provides significant implications and recommendations for hospitality sectors, IoT developers and manufacturers, governments and policymakers. This review ends with an in-depth research agenda with several research questions and a framework to achieve theoretical and empirical advances in future IoT research.

Originality/value

To the best of the authors’ knowledge, the current research is one of the first to systematically and critically review IoT with its concept, benefits, challenges and applications in a hospitality context. This major review provides a comprehensive idea of the focus of the past studies and what must be concentrated in future research.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 12 March 2019

Chia Tai Angus Lai, Wei Jiang and Paul R. Jackson

The purpose of this paper is to demonstrate how Internet of Things (IoT) technology can enable highly distributed elevator equipment servicing by using remote-monitoring…

1171

Abstract

Purpose

The purpose of this paper is to demonstrate how Internet of Things (IoT) technology can enable highly distributed elevator equipment servicing by using remote-monitoring technology to facilitate a shift from traditional corrective maintenance (CM) and time-based maintenance (TBM) to more predictive, condition-based maintenance (CBM) in order to achieve various benefits.

Design/methodology/approach

Literature review indicates that CBM has advantages over conventional CM and TBM from a theoretical perspective, but it depends on continuous monitoring enhancement via advanced IoT technology. An in-depth case study was carried out to provide practical evidence that IoT enables elevator firms to achieve CBM.

Findings

From a theoretical perspective, the CBM of elevators makes business sense. The challenges lie in data collection, data analysis and decision making in real-world business contexts. The main findings of this study suggest that CBM can be commercialized via IoT in the case of elevators and would improve the safety and reliability of equipment. It would, thus, make sense from technological, process and economic perspectives.

Practical implications

Our longitudinal real-world case study demonstrates a practical way of making the CBM of elevators widespread. Integrating IoT and other advanced technology would improve the safety and reliability of elevator equipment, prolong its useful life, minimize inconvenience and business interruptions due to equipment downtime and reduce or eliminate major repairs, thus greatly reducing maintenance costs.

Originality/value

The main contribution of this paper lies in the empirical demonstration of the benefits and challenges of CBM via IoT relative to conventional CM and TBM in the case of elevators. The authors believe that this study is timely and will be valuable to firms working on similar research or commercialization strategies.

Details

Journal of Quality in Maintenance Engineering, vol. 25 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 4 April 2016

Manlio Del Giudice, Francesco Campanella and Luca Dezi

The purpose of this paper is to study the existing relationship between the products offered by the banks of things and the relative return on equity (ROE). This can be used to…

1622

Abstract

Purpose

The purpose of this paper is to study the existing relationship between the products offered by the banks of things and the relative return on equity (ROE). This can be used to highlight the benefit of carrying out investments to transform traditional banks into banks of things.

Design/methodology/approach

The sample used in this empirical research contained 3,692 banks that, in 2013, were located in 28 European countries. To determine whether the Internet of Things (IoT) has an effect on the banks’ profitability, the authors employed the classification analysis method (classification and regression tree).

Findings

The empirical analysis shows that a high ROE for banks is expressed by the following features: first, banks offer IoT retail services to customers; second, banks offer IoT corporate services to customers; third, banks offer customers a large number of home banking services; and finally, banks offer customers a large number of traditional investment services.

Research limitations/implications

The survey covers a sample of European banks. It would be necessary to extend the sample to other geographical areas. It would be possible to generalize the results.

Originality/value

Scientific research on the implications of the “Bank of things” are still few and fragmented.

Details

Business Process Management Journal, vol. 22 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 4 April 2016

Eduardo de Senzi Zancul, Silvia M. Takey, Ana Paula Bezerra Barquet, Leonardo Heiji Kuwabara, Paulo A. Cauchick Miguel and Henrique Rozenfeld

The purpose of this paper is to propose a method for adopting an Internet of Things (IoT) enabled product-service system (PSS) considering business model and product enhancements…

4216

Abstract

Purpose

The purpose of this paper is to propose a method for adopting an Internet of Things (IoT) enabled product-service system (PSS) considering business model and product enhancements. The method focusses on business process implications of IoT. The paper also discusses a real application of the proposed method to the machinery industry.

Design/methodology/approach

Considering the IoT technologies available, failure mode and effects analysis is applied to identify what should be monitored in the product to minimize potential product failures. In parallel, in order to assist the company in deciding which PSS strategy to be followed, a Configurator of PSS proposals is applied. The results are derived to define the IoT architecture and the business process design supported by the selected IoT technologies.

Findings

The main findings include the proposed IoT-enabled PSS adoption method, illustrated by the description of the application and its assessment. In addition, the identification of key process areas that are impacted by IoT is offered, namely: remote machine setup; corrective and predictive maintenance; material supply; product pricing; and information reporting.

Research limitations/implications

The application of the method proposed is limited to one company. Future work includes extending the application of the method to other units of analysis.

Practical implications

The method proposed can be considered by companies willing to increase product-service revenues based on IoT technologies.

Originality/value

The IoT-enabled PSS adoption method is an approach grounded on the intersection theories of PSSs and the more technology-oriented IoT developments.

Details

Business Process Management Journal, vol. 22 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Open Access
Article
Publication date: 20 February 2023

Xin Yue Zhang and Sang Yoon Lee

In the current dynamic business environment, Internet of Things (IoT) is employed by a number of companies in the logistics industry to achieve intelligent sorting, network…

1869

Abstract

Purpose

In the current dynamic business environment, Internet of Things (IoT) is employed by a number of companies in the logistics industry to achieve intelligent sorting, network optimization, real-time tracking and simplifying last-mile service. Although logistics entities are trying to introduce IoT into their business areas, users' perception of this new technology is still limited. This paper aims to develop a research model for the factors influencing the user adoption of IoT technology in the logistics industry.

Design/methodology/approach

In this study, based on the major theories on the application of new technologies such as technology acceptance model (TAM), technology–organization–environment (TOE) and innovation diffusion theory (IDT), a new research model was established to identify factors affecting customers' behavioral intention (BI) to adopt IoT technology provided by logistics companies. In addition, the authors surveyed unspecified customers of Cainiao Logistics Network, which is in charge of the logistics operation of Alibaba Group, China's largest e-commerce company, and tested the causality between the latent variables presented in the model using the structural equation model (SEM).

Findings

This empirical study shows that the support system of a logistics company and users' innovative propensity significantly affect perceived ease of use (PEOU) and BI for logistics services to which IoT technology is applied. It also presents that users' perceived security and enjoyment significantly affect perceived usefulness (PU) and BI. In addition, it was possible to confirm that the causal structure between variables suggested by TAM that PEOU has a significant effect on PU and BI, and PU has a substantial effect on BI.

Practical implications

Logistics companies should expand and upgrade technical support systems so that customers can flexibly accept logistics services with IoT technology and make efforts to alleviate customers' concerns about personal information leakage. In addition, it is necessary to find customers with an inclusive attitude toward using new technologies, to induce them to become leading users of logistics devices with IoT technology and to find various ways to amplify their enjoyment. Through a strategic approach to these technical and individual factors, it will be possible to boost customers' intention to use IoT logistics services.

Originality/value

As far as the authors know, this paper is the first study to set significant factors that affect users' BI to use IoT technology-applied logistics services provided by logistics companies and empirically analyze the causal relationships between proposed latent variables.

Details

Journal of International Logistics and Trade, vol. 21 no. 1
Type: Research Article
ISSN: 1738-2122

Keywords

Article
Publication date: 20 August 2018

Xueling Liang

Internet of Things (IoT) is an emerging paradigm that draws academia and industry attention in the past few years. The purpose of this paper is to review the current research on…

4090

Abstract

Purpose

Internet of Things (IoT) is an emerging paradigm that draws academia and industry attention in the past few years. The purpose of this paper is to review the current research on IoT in library operation, and report the future trends and research challenges as well.

Design/methodology/approach

To conduct this research, the literature on IoT and its application in libraries was retrieved from major databases such as Web of Science, IEEE Xplore, Scopus and Inspec for the period between 2010 and 2018.

Findings

This study identifies IoT potential impact on libraries, and excavates some valuable literature on IoT and its application in libraries from managerial perspective, especially focuses on library service innovation in IoT era.

Originality/value

The IoT application in libraries is a new subject. This study provides an overview of IoT application in libraries. The findings of this study contribute to the research on IoT and its role in library management.

Details

Library Hi Tech, vol. 38 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

21 – 30 of over 5000