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Open Access
Article
Publication date: 10 August 2018

Paul Brous, Marijn Janssen and Paulien Herder

Managers are increasingly looking to adopt the Internet of Things (IoT) to include the vast amount of big data generated in their decision-making processes. The use of IoT might…

8529

Abstract

Purpose

Managers are increasingly looking to adopt the Internet of Things (IoT) to include the vast amount of big data generated in their decision-making processes. The use of IoT might yield many benefits for organizations engaged in civil infrastructure management, but these benefits might be difficult to realize as organizations are not equipped to handle and interpret this data. The purpose of this paper is to understand how IoT adoption affects decision-making processes.

Design/methodology/approach

In this paper the changes in the business processes for managing civil infrastructure assets brought about by IoT adoption are analyzed by investigating two case studies within the water management domain. Propositions for effective IoT adoption in decision-making processes are derived.

Findings

The results show that decision processes in civil infrastructure asset management have been transformed to deal with the real-time nature of the data. The authors found the need to make organizational and business process changes, development of new capabilities, data provenance and governance and the need for standardization. IoT can have a transformative effect on business processes.

Research limitations/implications

Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to test the propositions further.

Practical implications

The paper shows that data provenance is necessary to be able to understand the value and the quality of the data often generated by various organizations. Managers need to adapt new capabilities to be able to interpret the data.

Originality/value

This paper fulfills an identified need to understand how IoT adoption affects decision-making processes in asset management in order to be able to achieve expected benefits and mitigate risk.

Details

Business Process Management Journal, vol. 25 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 14 October 2021

Mona Bokharaei Nia, Mohammadali Afshar Kazemi, Changiz Valmohammadi and Ghanbar Abbaspour

The increase in the number of healthcare wearable (Internet of Things) IoT options is making it difficult for individuals, healthcare experts and physicians to find the right…

Abstract

Purpose

The increase in the number of healthcare wearable (Internet of Things) IoT options is making it difficult for individuals, healthcare experts and physicians to find the right smart device that best matches their requirements or treatments. The purpose of this research is to propose a framework for a recommender system to advise on the best device for the patient using machine learning algorithms and social media sentiment analysis. This approach will provide great value for patients, doctors, medical centers, and hospitals to enable them to provide the best advice and guidance in allocating the device for that particular time in the treatment process.

Design/methodology/approach

This data-driven approach comprises multiple stages that lead to classifying the diseases that a patient is currently facing or is at risk of facing by using and comparing the results of various machine learning algorithms. Hereupon, the proposed recommender framework aggregates the specifications of wearable IoT devices along with the image of the wearable product, which is the extracted user perception shared on social media after applying sentiment analysis. Lastly, a proposed computation with the use of a genetic algorithm was used to compute all the collected data and to recommend the wearable IoT device recommendation for a patient.

Findings

The proposed conceptual framework illustrates how health record data, diseases, wearable devices, social media sentiment analysis and machine learning algorithms are interrelated to recommend the relevant wearable IoT devices for each patient. With the consultation of 15 physicians, each a specialist in their area, the proof-of-concept implementation result shows an accuracy rate of up to 95% using 17 settings of machine learning algorithms over multiple disease-detection stages. Social media sentiment analysis was computed at 76% accuracy. To reach the final optimized result for each patient, the proposed formula using a Genetic Algorithm has been tested and its results presented.

Research limitations/implications

The research data were limited to recommendations for the best wearable devices for five types of patient diseases. The authors could not compare the results of this research with other studies because of the novelty of the proposed framework and, as such, the lack of available relevant research.

Practical implications

The emerging trend of wearable IoT devices is having a significant impact on the lifestyle of people. The interest in healthcare and well-being is a major driver of this growth. This framework can help in accelerating the transformation of smart hospitals and can assist doctors in finding and suggesting the right wearable IoT for their patients smartly and efficiently during treatment for various diseases. Furthermore, wearable device manufacturers can also use the outcome of the proposed platform to develop personalized wearable devices for patients in the future.

Originality/value

In this study, by considering patient health, disease-detection algorithm, wearable and IoT social media sentiment analysis, and healthcare wearable device dataset, we were able to propose and test a framework for the intelligent recommendation of wearable and IoT devices helping healthcare professionals and patients find wearable devices with a better understanding of their demands and experiences.

Article
Publication date: 30 January 2020

Ingrid Nappi and Gisele de Campos Ribeiro

The purpose of this study is to examine the use of IoT technology (RFID technology, sensor networks, wearable devices and other smart items) in office settings and its respective…

4571

Abstract

Purpose

The purpose of this study is to examine the use of IoT technology (RFID technology, sensor networks, wearable devices and other smart items) in office settings and its respective impact on the optimization of employees’ productivity and workspace effectiveness.

Design/methodology/approach

The paper reviews 41 relevant publications reporting IoT use in office settings to identify how this technology has been applied in office settings and what topics are mostly addressed in the literature; how IoT technology improves employees’ productivity; and what the benefits and risks associated with IoT use in the workplace environment are.

Findings

Two main areas of application of IoT technology in the workplace environment were identified. The first one concerns the influence of the physical characteristics of workplaces on aspects related to workspace effectiveness. The second one is employee-centered and concerns the use of IoT data to identify employees’ social behavior, physiological data and emotional estates associated with productivity. IoT technology provides real-time data with speedy information retrieval. However, its deployment in office settings is not exempt from risks. Employee workplace surveillance, re-individualization of the IoT data and employee refusal of IoT technology in office settings are the main risks associated with this technology.

Originality/value

This literature review categorizes IoT application in office settings according to two perspectives and highlights employees' attitudes, user-experience of IoT technology and the risks associated with this technology. These results will help researchers and workplace managers interested in the deployment of this technology in the workplace environment.

Details

Journal of Corporate Real Estate , vol. 22 no. 1
Type: Research Article
ISSN: 1463-001X

Keywords

Book part
Publication date: 28 September 2023

Kuldeep Singh Kaswan, Jagjit Singh Dhatterwal, Premkumar Chithaluru and Ankita Tiwari

This research focuses on the challenges of establishing a better medical system that can detect and diagnose diseases earlier. Using such cutting-edge health systems, healthcare…

Abstract

This research focuses on the challenges of establishing a better medical system that can detect and diagnose diseases earlier. Using such cutting-edge health systems, healthcare practitioners may quickly and effectively manage patients’ medical issues by providing the appropriate data at the right time about the right people. The advancement of technology has increased the usefulness of devices that routinely analyse health measurements or monitoring time-sensitive health-related data. Medical professionals and patients alike are downloading health-related mobile apps to better track and manage their health. The research evidences how Internet of Things (IoT) technology may be used to support health care.

Details

Digital Transformation, Strategic Resilience, Cyber Security and Risk Management
Type: Book
ISBN: 978-1-80455-262-9

Keywords

Book part
Publication date: 21 January 2022

Sultan Nezihe Turhan

Internet of things (IoT) and Big Data, which are among the pioneers of Industry 4.0 technologies, have gained great importance in recent years. Within the scope of Industry 4.0…

Abstract

Internet of things (IoT) and Big Data, which are among the pioneers of Industry 4.0 technologies, have gained great importance in recent years. Within the scope of Industry 4.0, organizations are trying to undertake digital transformation by adapting these two important technologies to their business processes. Undoubtedly, while this transformation provides great advantages for organizations in terms of management, organization, and marketing, it also carries disadvantages such as difficulties and complexity regarding the privacy of the collected data and systems. However, IoT and Big Data Analytics play a role as restructuring factors for products, services, and especially business processes. This study discusses the impact of IoT and Big Data Analytics on the digital transformation of organizations from the perspective of corporate culture, marketing, and management. Simultaneously, the effects of the COVID-19 epidemic that the world has experienced recently, on the business of institutions, are also discussed. By adopting IoT and Big Data Analytics, the attitudes, benefits, and challenges of the institutions that are or are not willing to realize digital transformation during the epidemic process are examined, and a projection is tried to be made to the post-COVID-19 period. While the study specifically highlights the positive effects of IoT and Big Data Analytics on the business, it sheds light on available opportunities and provides useful implications for managers and marketers.

Details

Industry 4.0 and Global Businesses
Type: Book
ISBN: 978-1-80117-326-1

Keywords

Book part
Publication date: 28 March 2022

Mehul Parmar and Ranjan Kumar

The Internet of Things (IoT) is becoming increasingly popular in agribusiness to help increase food production capacity for the ever-expanding global population. This chapter…

Abstract

The Internet of Things (IoT) is becoming increasingly popular in agribusiness to help increase food production capacity for the ever-expanding global population. This chapter provides a holistic overview of the latest trends around the applications of IoT in agriculture. We begin by giving an overview of IoT and its capabilities, followed by a deep dive into the practical and realistic aspects of leveraging IoT into the agroecosystem. IoT is already being used for many intelligent agriculture applications, such as open-field agriculture, controlled environment agriculture (greenhouse), livestock breeding, agricultural machinery, and more. This chapter examines those applications and ventures beyond the farm into several other aspects of the ecosystem, including storage, warehouse ambiance control, agri-data analytics and decision control, logistics, environmental safety, etc. The contents of the chapter would be based on extensive studies and empirical analysis of the latest research papers on this subject from around the globe, accurately interpreted and transformed by the authors in light of their academic background and professional experience in the digital transformation arena.

Article
Publication date: 31 July 2018

Shubhangini Rajput and Surya Prakash Singh

The purpose of this paper is to identify, analyze and model Internet of Things (IoT) enablers essential for the success of Industry 4.0.

2203

Abstract

Purpose

The purpose of this paper is to identify, analyze and model Internet of Things (IoT) enablers essential for the success of Industry 4.0.

Design/methodology/approach

IoT enablers for Industry 4.0 are identified from literature and inferable discussions with industry experts. Three different techniques namely, principal component analysis (PCA), interpretive structural modeling (ISM) and decision making trial and evaluation laboratory (DEMATEL) are applied to model IoT enablers. In addition to this, DEMATEL is also applied under two different situations representing the behavioral characteristic of experts involved. These are termed as optimistic (maximum) and pessimistic (minimum).

Findings

The integrated approach of PCA-ISM-DEMATEL shows that IoT ecosystem and IoT Big Data are the most influential or driving IoT enablers. These two enablers have been identified as the pillars for Industry 4.0. On the other side, IoT interchangeability, consumer IoT, IoT robustness and IoT interface and network capability have also been identified as the most dependent enablers for Industry 4.0.

Practical implications

The findings enable the industry practitioners to select the most appropriate driving enablers for an effective implementation of Industry 4.0.

Originality/value

The integrated approach-based hierarchical model and cause-effect relationship among IoT enablers are proposed which is a novel initiative for Industry 4.0. Moreover, two different variants of DEMATEL namely, pessimistic and optimistic are applied first time.

Details

Management Decision, vol. 57 no. 8
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 20 January 2022

Sapna Jarial

The emerging technologies of the Fourth Industrial Revolution are transforming various industries, including agriculture. Unaware, young male and female farmers leave the…

Abstract

Purpose

The emerging technologies of the Fourth Industrial Revolution are transforming various industries, including agriculture. Unaware, young male and female farmers leave the agriculture profession as they perform unsustainable practices. Precision agriculture using the Internet of Things (IoT) is a solution to sustainable agriculture. Extension professionals are at the heart of disseminating agricultural advisory agricultural services in India. The discourse on the IoT is entering the space of extension advisory services (EASs) and social sciences. Thus, the present paper seeks to review the application of IoT in Indian agriculture, its challenges and its effect on EASs. The conceptual framework is drawn from disruptive and surveillance capitalist theories.

Design/methodology/approach

Online literature review was conducted on electronic e-book Ebsco, Google scholar, PubMed, Jane, j gate, research4life, springer journal and Mendeley databases for full-text repositories, textbook, thesis, web articles, newspaper articles, reports, blogs for the year 1990 to May 2021 using keywords “IoT application in agriculture,” “emerging technologies in agriculture,” “challenges in IoT application,” “extension advisory services sources of information,” “big data and extension advisory, “IoT and extension advisory in India.” Only publications in the English language were included.

Findings

IoT aids progressive farmers and small farmers alike. Drones, robotics, precision irrigation, livestock tracking and crop disease surveillance are examples of IoT applications in agriculture. Only large corporations and governments access IoT, and for them, big data storage is an issue. Privacy and security concerns demand upgrades in IoT systems. Solutions to the convergence of IoT with the cloud will leverage agricultural EASs, resulting in fast computing, precise and proactive up-to-date problem solving. Hence, the need for communication between firms and clients has ceased. Thus, the jobs of extension agents are replaced.

Research limitations/implications

The competence of future human extension agents lies in reskilling as a “knowledge broker” of relationships and expertise, as s/he cannot have all multidisciplinary knowledge.

Originality/value

Although IoT applications in agriculture are available from a technological standpoint, there remains an awareness gap regarding the impact of IoT applications in agricultural EASs. This study will aid in a better comprehension of IoT applications from current and prospective EASs.

Details

Journal of Agribusiness in Developing and Emerging Economies, vol. 13 no. 4
Type: Research Article
ISSN: 2044-0839

Keywords

Article
Publication date: 5 February 2020

Sushant Bhatnagar and Rajeev Kumra

Almost every study undertaken by academicians or practitioners on the Internet of Things (IoT) has mainly highlighted the privacy concerns and information security issues with the…

Abstract

Purpose

Almost every study undertaken by academicians or practitioners on the Internet of Things (IoT) has mainly highlighted the privacy concerns and information security issues with the IoT products. On the contrary, this paper aims to explore the motivators that could encourage customers of an IoT product to share their IoT product’s data with a third-party aggregator system to facilitate computer-generated product reviews which are defined as electronic Word of Thing (eWOT) in this paper.

Design/methodology/approach

An experiment was conducted with customized e-commerce prototypes of eWOT. Structural equation modeling analysis was conducted to test the measurement model by using confirmatory factor analysis and thereafter a structural model to test the relationships amongst the latent variables.

Findings

This paper found that five consumer motivators (personal innovativeness, enjoyment of helping, anticipated extrinsic rewards, moral obligations and venting negative feelings) contribute to eWOT intention.

Practical implications

This research advances the understanding of human interaction with computer-generated product reviews and opens up avenues for future studies in online consumer behavior in the IoT context.

Originality/value

This paper presents motivators for eWOT intention to share IoT product data. This is done through a novel concept of an experimental IoT-based prototype, namely, eWOT. These eWOT reviews can be generated from the IoT products data by applying analytics and using natural language generation. To the best of the authors’ knowledge, no other study has been conducted on this subject.

Details

Journal of Indian Business Research, vol. 12 no. 1
Type: Research Article
ISSN: 1755-4195

Keywords

Article
Publication date: 18 September 2019

Samir Yerpude and Tarun Kumar Singhal

The purpose of this paper is to build a customer engagement strategy for an emerging market using the Internet of Things (IoT) origin real-time data analytics for a classical…

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Abstract

Purpose

The purpose of this paper is to build a customer engagement strategy for an emerging market using the Internet of Things (IoT) origin real-time data analytics for a classical retail business to customer domain.

Design/methodology/approach

The study presented is twofold. First, it empirically tests a theoretical model where the impact of different parameters influencing customer engagement are validated, and its influence on the resultant parameters, i.e. brand loyalty and brand ambassador, is analyzed. Second, it emphasizes on the use of real-time IoT origin data in customer analytics to determine a customer engagement strategy.

Findings

Results indicate that the four parameters, i.e., value propositions basis the buying patterns, loyalty programs, personalized communication and involving the customer in the new development process are influencing customer engagement positively, whereas the parameter loyalty program scores the maximum regression weight. IoT plays a crucial role in generating the real-time data used for generating customer analytics that proves to be vital for the longevity of the organization.

Practical implications

The organizations need judicious blend of four parameters such as value proposition based on buying patterns, participation in new product development, personalized communication and loyalty program while designing the customer engagement strategy. Results drawn from the focused group interview highlight the power of IoT origin real-time data in the customer analytics further strengthening the need of customer centricity in an organization.

Originality/value

Identified need of building a customer engagement strategy for an emerging market with the help of IoT data is addressed in this paper that is identified as an unexplored area and a research gap.

Details

International Journal of Emerging Markets, vol. 16 no. 1
Type: Research Article
ISSN: 1746-8809

Keywords

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