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Introduction: The internet of things (IoT) is the emerging technology of interconnected objects that can be termed as ‘things’ used to exchange data, connecting with different devices on the internet. It is the future where connected devices are controlled remotely. The insurance sector is one of the leading industries providing financial protection services to their customers to recover losses. Like others, the insurance industry uses the services very efficiently to solve their customer-centric problems and provide the best services to them. IoT in insurance is enhancing customer services.

Purpose: To determine how the insurance industry utilises the different IoT technologies to provide the best services and solutions to their users. The insurance sector is working on other areas of expertise to offer outstanding facilities to their clientele.

Methodology: We reviewed published material covering five years on IoT and insurance and customer services in the media, newspapers, journal publications, and the web. We determined how the insurance sector adapted the new terminology to contribute its best services to the users.

Findings: We observed that IoT services and technologies benefit the insurance industry and the clientele. This shows excellent results in the growth of the sector and heightened facilities for the consumers.

Internet of things (IoT) involves the connection of various devices. IoT’s application ranges from wearables: Smart Home Application, Health Care, Smart Offices, Smart Cities, Agriculture, and Industrial Automation. While the number of connected devices grows by the day, so does the number of security risks and vulnerabilities that these devices face. Billions of the connected devices collect and transmit huge volumes of data making Data Security one of the most pressing technical concerns in IoT. Smart Office is one of the increasing IoT applications and Data Security has become today one of the most challenging areas in its application. It is important to identify data security threats. This chapter therefore presents a review of IoT Smart Office Data Security Threats based on existing research done.

The purpose of this paper is to explore the perception of Iranian experts and executive managers of sample organizations on the benefits and barriers of Internet of Things (IoT) solutions implementation. Based on the context of Iran using descriptive analysis.

Based on the review of the related literature and websites, benefits and barriers of successful implementation to IoTs solutions were identified. Through a self-administered questionnaire which was collected from 67 Iranian organizations the ranking and importance of benefits and barriers of IoTs solutions implementation were determined based on the perception of the experts of the surveyed organizations.

Analysis of data and the obtained results reveals that “improved customer experience” and “Supply chain optimization and responsiveness” are the most important benefits that the survey organizations expect to reap as a result of IoTs solutions implementation. Also “Integration challenges” and “cannot find right suppliers” were ranked as the most challenging barriers to IoTs solutions implementation.

The findings and conclusions drawn from this research are representative of the Iranian context only. So, caution needs to be exercised in generalizing the results.

The top management of Iranian organizations and also, policy makers of the country should be aware that IoTs solutions are being deployed rapidly throughout the globe. Therefore, it is necessary to increase investment in IT infrastructure and also by holding various training for employees and experts of Iranian organizations, and setting various IoT majors in the country’s universities and vocational schools, efforts should be made to accelerate the deployment of IoTs solutions to keep pace with leading companies in the world.

As IoTs is rather a new phenomenon in the Iranian industries this study has the potential to enhance the understanding of IoTs solutions and applications, benefits and barriers amongst researches and practitioners in the context of Iran. Also policymakers of the country could take advantage of the findings of this study toward a successful implementation of IoTs solutions and applications.

Digital supply chains require nascent technologies like blockchain and Internet of Things (IoT). There is a need to develop a roadmap for the implementation of these technologies, as they require a huge amount of resources and infrastructure. The purpose of this paper is to analyze the challenges of implementing blockchain-IoT integrated architecture in the green supply chain and develop strategies for the same.

After a thorough literature survey of Scopus-indexed journals and books, 37 barriers were identified, which were then brought down to 15 barriers after confirming with industry and academic experts using the Delphi method. Using the total interpretive structural modeling (TISM) method and cross-impact matrix multiplication applied to classification (MICMAC) analysis, the barriers were modeled, and finally, strategies were formulated using a concept map to handle the barriers in the blockchain-IoT integrated architecture for a green supply chain.

This paper presents the research on barriers that can be considered for incorporating blockchain and IoT in the green supply chain. It was found from the TISM model that environmental concerns are Level-1 barriers and need to be addressed by developing appropriate technology and allocating funds for the same. An integrated ecosystem with blockchain and IoT is developed.

The focus of this study was on the challenges of blockchain and IoT; hence, it is required to extend the research and find challenges for different industries and also analyze the criteria using other multi-criteria decision-making (MCDM) methods. Further research is required for the integration of blockchain-IoT with supply chain functions.

The transformation of a traditional supply chain into a green supply chain is possible with the integration of technologies. This research work and the strategies developed are useful to managers and practitioners working on technology implementation. Planning resources and addressing key barriers is possible with the concept maps and architecture developed.

Green supply chain management (SCM) is gaining importance in industry as well as the academic sector due to government Policies and norms worldwide for reducing emissions and encouraging environment-friendly production systems. Incorporating blockchain and IoT in a green supply chain will further digitize and increase transparency in supply chains.

We have done a categorization of all barriers based on the expert survey by academicians and industry experts from industries in India. The concept map helps in identifying possible solutions for the challenges and initiatives to be taken for the smooth integration of technologies in the green supply chain.

We studied the relationship between job engagement and systematic problem solving (SPS) among shop-floor employees and how lean production (LP) and Internet of Things (IoT) systems moderate this relationship.

We collected data from a sample of 440 shop floor workers in 101 manufacturing work units across 33 plants. Because our data is nested, we employed a series of multilevel regression models to test the hypotheses. The application of IoT systems within work units was evaluated by our research team through direct observations from on-site visits.

Our findings indicate a positive association between job engagement and SPS. Additionally, we found that the adoption of lean bundles positively moderates this relationship, while, surprisingly, the adoption of IoT systems negatively moderates this relationship. Interestingly, we found that, when the adoption of IoT systems is complemented by a lean management system, workers tend to experience a higher effect on the SPS of their engagement.

One limitation of this research is the reliance on the self-reported data collected from both workers (job engagement, SPS and control variables) and supervisors (lean bundles). Furthermore, our study was conducted in a specific country, Italy, which might have limitations on the generalizability of the results since cross-cultural differences in job engagement and SPS have been documented.

Our findings highlight that employees’ strong engagement in SPS behaviors is shaped by the managerial and technological systems implemented on the shop floor. Specifically, we point out that implementing IoT systems without the appropriate managerial practices can pose challenges to fostering employee engagement and SPS.

This paper provides new insights on how lean and new technologies contribute to the development of learning-to-learn capabilities at the individual level by empirically analyzing the moderating effects of IoT systems and LP on the relationship between job engagement and SPS.

The major objectives of this study are to explore the perceptions of library practitioners towards IoT and to suggest directions for its proper application in university libraries of Bangladesh.

The study conducted an online questionnaire-based survey of library practitioners working at university libraries in Bangladesh in addition to an email interview with ten librarians. A sample size of 310 library practitioners was obtained using the convenience sampling technique for the survey. Non-parametric tests were performed to examine the differences in demographics and perspectives on IoT, as well as the potential benefits and challenges of IoT deployment in libraries.

A total of 178 valid surveys were completed, and the results indicate that 147 (82.6%) library practitioners have varied degrees of IoT understanding and positive attitudes about IoT applications in libraries. The study identified RFID, wireless technologies, cloud computing, mobile apps, artificial intelligence and semantic search as major IoT enablers. Tracking, book reservation, circulation, user identification, service marketing, selection of resources, information networking and resource sharing, etc. are the main areas of a library where IoT may be applied. The integration of IoT has the potential to transform conventional libraries into smart libraries. However, there are some challenges that Bangladeshi university libraries must overcome to take use of the prospects emerged from IoT.

The study would encourage Bangladeshi librarians adopting IoT-based library and information services and provide guidelines for its successful implementation.

The study is a pioneering effort from Bangladesh’s perspective which portrays the original opinions and perceptions of library practitioners regarding IoT applications in university libraries of Bangladesh.

In response to the growing interest in Internet of Things (IoT) technology and its profound implications for businesses and individuals, this bibliometric study focuses on a critical yet understudied aspect, i.e. cybersecurity. As IoT adoption grows, so do concerns regarding user privacy and data security. This study aims to provide a comprehensive understanding of the current research in this vital area, shedding light on research trends, gaps and emerging themes.

The study conducted a bibliometric analysis and systematic review of literature spanning over two decades (2013–2023). Bibliometric analysis is conducted using Biblioshiny which is R-software-based advanced analytical tool. Further, VOSviewer is used to conduct network analysis. The study highlights the evolving landscape of IoT cybersecurity, emphasizing interdisciplinary intersections and the ethical dimensions of IoT technologies.

The study uncovers crucial concerns related to IoT adoption, emphasizing the urgent need for comprehensive cybersecurity protocols. It identifies emerging themes such as artificial intelligence and blockchain integration, indicating a shift toward interdisciplinary solutions. Furthermore, the research highlights ethical gaps in current IoT discussions, emphasizing the importance of responsible innovation.

Businesses can bolster their cybersecurity strategies, policymakers can craft informed regulations and researchers are encouraged to explore IoT’s ethical dimensions.

This study pioneers a nuanced analysis of IoT cybersecurity, filling a crucial gap in the existing business and management literature. By synthesizing a decade of scholarly work, it provides foundational insights for researchers, businesses and policymakers. The research not only informs academic discourse but also offers practical guidance for enhancing IoT security measures and fostering ethical innovation.

The Fourth Industrial Revolution has revealed some emerging concepts and technologies. In the framework of Industry 4.0, the Internet of things (IoT) is one of the key concepts as well as an evolving paradigm that creates opportunities of integration between the things and the physical world which has an unprecedented influence in our lives, particularly in the lives of those with disabilities. It is a groundbreaking way of providing independent living opportunities to individuals with disabilities, such as academic and learning aids (e.g. computer-based software, portable word processors), communication aids (e.g. captioning devices, smart glasses, augmentative communication devices), mobility aids (e.g. smart canes, smart wheelchairs), and smart systems (e.g. smart home, smart city, smart workplace), which increase the amount of their participation in the society, thus, empowering individuals with disabilities. This chapter aims to present the IoT technologies for individuals with disabilities and consists of five sections. The first section presents background information about the IoT and how it relates to individuals with disabilities. The second section introduces key technologies and applications that drive the IoT concept of Industry 4.0 in terms of the subject of disability in five domains which are mobility, smart environments, monitoring, communication, and education. The third section illustrates the importance of the IoT technologies and its relevance to the universal approach. The fourth section presents the implications of global business and implications of COVID-19 for IoT technologies. Finally, the chapter concludes with suggestions.

This research focuses on the challenges of establishing a better medical system that can detect and diagnose diseases earlier. Using such cutting-edge health systems, healthcare practitioners may quickly and effectively manage patients’ medical issues by providing the appropriate data at the right time about the right people. The advancement of technology has increased the usefulness of devices that routinely analyse health measurements or monitoring time-sensitive health-related data. Medical professionals and patients alike are downloading health-related mobile apps to better track and manage their health. The research evidences how Internet of Things (IoT) technology may be used to support health care.

The Internet of things (IoT), an emerging research field, offers solutions to several problems and may result in a paradigm shift in various areas, including education. However, this approach has been under-utilised. Therefore, this research investigates and highlights the primary factors that influence the impact of the IoT on education and reveals the current state of academic research to manage higher education (HE) resources effectively and efficiently.

Data from 35 academic papers were collected and analysed to understand the current situation and assess the readiness of HE to adopt IoT. A literature review is a well-established method for developing knowledge and interpreting issues under consideration. This study systematically analysed the various research methodologies used to adopt IoT, summarising the content of the studies and highlighting the main factors that may affect IoT adoption in HE.

The authors examined 95 papers; 35 were investigated and analysed. The literature review and analysis of academic papers revealed the factors influencing the adoption of IoT technology in HE.

By examining the evidence, this study contributes to understanding the context and supplements existing research. It conducts a systematic literature review to assess the impact of the IoT on the educational process, proposes future research directions and presents findings that aid the efficient management of HE resources.