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1 – 10 of over 1000
Article
Publication date: 11 March 2022

Yunita Sofyan, Dirk De Clercq and Yufan Shang

This study examines whether employees' perceptions of intraorganizational competition, defined as beliefs that the organization evaluates their performance in comparison with…

Abstract

Purpose

This study examines whether employees' perceptions of intraorganizational competition, defined as beliefs that the organization evaluates their performance in comparison with others, result in lower supervisor ratings of their conscientiousness if the employees, particularly those with proactive personalities, respond to the resource-draining, competitive work situation with knowledge hiding behavior.

Design/methodology/approach

Multisource data were collected from employees and supervisors in different industries at three points in time. The research hypotheses were tested with hierarchical multiple regression analysis, in combination with PROCESS macro-based bootstrapping, to assess mediation and moderated mediation.

Findings

Beliefs about highly competitive organizational climates are counterproductive, in that they lead employees to conceal knowledge intentionally from other organizational members. This mediating role of knowledge concealment is particularly prominent among employees with a strong desire to take the initiative to protect themselves against the hardships created by a climate of internal competition.

Research limitations/implications

The research design does not allow for formal tests of causality.

Practical implications

For human resource managers, this research pinpoints self-protective knowledge hiding as a key, detrimental mechanism. It imposes dual harms: employees feel threatened by the strict performance-oriented climate, and their defensive reactions make them appear less conscientious to supervisors. This downward spiral is particularly likely to initiate among employees who exhibit a disposition toward action.

Originality/value

This research investigates novel connections between specific organizational elements and outcomes, by specifying why and when employees' beliefs about performance-oriented organizational climates might backfire, due to their negative behavioral responses, such as purposeful knowledge hiding.

Open Access
Article
Publication date: 8 July 2021

Lukas Zenk, Nicole Hynek, Noella Edelmann, Shefali Virkar, Peter Parycek and Gerald Steiner

Intraorganizational knowledge and information sharing are important steps toward more-accessible organizational knowledge. The aim of this study is to qualitatively explore…

3154

Abstract

Purpose

Intraorganizational knowledge and information sharing are important steps toward more-accessible organizational knowledge. The aim of this study is to qualitatively explore factors that contribute to employees' motivations for sustaining intraorganizational knowledge-sharing behaviors and to examine the impact of these factors in a quantitative study with the Austrian Federal Ministry of Defense. This ministry faces a retirement wave in the next 5–10 years. Intraorganizational knowledge sharing before, during, and following this wave will play a decisive role for the organization in the near future.

Design/methodology/approach

An exploratory sequential mixed-methods study was conducted. The study design involved a qualitative study phase with expert interviews and stakeholder workshops (n = 9) and a quantitative study phase based on a cross-sectional online survey with an implicit association test on intraorganizational knowledge sharing (n = 59).

Findings

In the qualitative study phase, three main research topics regarding intraorganizational knowledge sharing were identified: employee attitude, organizational support, and specific relational aspects of knowledge transfer, such as reciprocal relationships among employees and opportunities for knowledge exchange. A hierarchical multiple regression analysis revealed that perceived organizational support was the only factor that was a significant predictor of motivation for engaging in knowledge sharing. We also analyzed the data for moderation effects and demonstrated that sociopsychological factors (e.g., the engagement or openness of colleagues to share their knowledge) further strengthened the positive relationship between employees' perceived support and personal willingness to share knowledge.

Practical implications

We conclude that an organizational culture that supports knowledge sharing within the organization is highly relevant for motivating employees to share their knowledge. Practitioners will also benefit from the insights of the various dimensions of employees' willingness to engage in knowledge-sharing behaviors to better design further interventions in organizations.

Originality/value

In accordance with an exploratory sequential mixed-methods approach, we followed a transdisciplinary process in which scientific and practical experiences and knowledge were integrated. For this purpose, interviews and workshops with experts and stakeholders in the organization were conducted. The qualitative findings were incorporated into a quantitative survey and an implicit association test for the employees of the organization. This approach demonstrates a different and more holistic approach to analyzing a real-world problem in the context of a governmental agency in order to investigate the multidimensional and complex topic of intraorganizational knowledge sharing.

Article
Publication date: 12 February 2024

Ismail Golgeci, Yusuf Kurt, Ksenia Vashchillo-Mollett, René Chester Goduscheit, Ahmad Arslan and Volkan Yeniaras

Research examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims…

Abstract

Purpose

Research examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims to investigate the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks.

Design/methodology/approach

A conceptual framework is developed based on the case study of a large Swedish industrial group specializing in selling industrial products and providing industrial solutions to business customers through its numerous subsidiaries.

Findings

The analysis of 14 interviews with the five subsidiaries and seven customer firms and secondary data reveals interesting findings concerning the role of serial niche acquisition strategy and subsidiary autonomy in customer value provision in servitizing organizations. In particular, the authors find that the role of acquisitions in industrial firms extends beyond growth to customer sensing and proximity. Likewise, the authors find that subsidiary autonomy facilitates value provision to customers in industrial networks.

Originality/value

The paper provides a more nuanced understanding of how serial acquisitions and subsidiary autonomy are intertwined and jointly affect industrial firms’ value provision activities amidst the servitization transition in an intraorganizational network.

Details

Journal of Business & Industrial Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0885-8624

Keywords

Open Access
Article
Publication date: 10 November 2022

Bjarne Pareliussen, Marte Fanneløb Giskeødegård and Vilmar Æsøy

This paper aims to present the results from a case study that investigated interorganizational learning in a buyer and seller relationship in the context of the maritime industry…

Abstract

Purpose

This paper aims to present the results from a case study that investigated interorganizational learning in a buyer and seller relationship in the context of the maritime industry. This examination emphasized unraveling how the buyer and seller in the case study interacted and transferred knowledge when using a new business model that relied on servitization. Furthermore, this paper also addresses and discusses work practices, and the relationship between intra- and interorganizational learning.

Design/methodology/approach

A case study entailing the introduction of digital technology and a new business model into the maritime industry was used as an empirical example of interorganizational learning. The case study was conducted over a period of over one year and focused on a buyer of freight ships and a seller of servitized technology used on the ships. The organizations involved were the ships, the shipowner’s office and the ship engine supplier. The primary data acquisition methods comprised semi-structured interviews and observations.

Findings

The case identified interorganizational learning within the organizations at the individual, group and organizational levels, but only a few learning signs could be viewed as bidirectional interorganizational learning that can create knowledge and competitive advantages for the organizations. This is explained by the interorganizational learning context and the organizations’ motivation for learning at a strategic level.

Originality/value

This paper addresses an identified need for empirical studies on how interorganizational learning unfolds within organizations and connects to intraorganizational learning. Interorganizational learning studies often examine partnerships and joint ventures, in which partners have entered into these relationships with learning as a specific goal. By choosing a case in which interorganizational collaboration is anchored in operational matters, the study demonstrates the importance of motivation and agenda when entering into partnerships, concerning how inter- and intraorganizational learning develops within organizations. Furthermore, approaching these levels from an interrelated and practice-oriented perspective challenges established success criteria for interorganizational learning.

Details

The Learning Organization, vol. 29 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 15 August 2008

Zachary Williams, Jason E. Lueg and Stephen A. LeMay

Supply chain security (SCS), as a component of an organization's overall supply chain risk management strategy, has become a critical factor for businesses and government agencies…

6451

Abstract

Purpose

Supply chain security (SCS), as a component of an organization's overall supply chain risk management strategy, has become a critical factor for businesses and government agencies since September 11, 2001, yet little empirical research supports policy or practice for the field. Therefore, this paper develops and presents a categorization of SCS based on existing research. This categorization of supply chain literature can help academics and practitioners to better understand SCS and also helps to identify a research agenda. Setting a research agenda for SCS will help academic and practitioner research focus on critical issues surrounding SCS.

Design/methodology/approach

The researchers thoroughly reviewed the literature on SCS, including academic publications, white papers, and practitioner periodicals. The literature was then categorized according to the approach to SCS and the practical implications of this categorization are presented. In addition, this categorization was used to identify research gaps.

Findings

This analysis found that SCS needs more attention from the academic community. Like earlier assessments of this literature, this analysis found it to be mainly normative, with little research based on primary data. This paper categorizes the literature into four approaches to SCS: intraorganizational, interorganizational, a combination of intraorganizational and interorganizational, and ignore. This study develops a focused agenda for future, primary, empirical research on SCS.

Research limitations/implications

The sources of data for this literature review are secondary. The review sets a research agenda and calls for future empirical testing.

Practical implications

Practitioners will benefit from the framework presented here by better understanding approaches to SCS. This comprehensive review discusses the characteristics of SCS in great depth. As other researchers follow the research agenda, practitioners will benefit from the empirical findings and theory building.

Originality/value

This paper summarizes the literature on SCS to date, a topic that has grown in importance, yet received little attention from academics. This is the first comprehensive literature review of SCS. It includes a categorization of four possible approaches to SCS. It also distinguishes SCS from supply chain risk, while also recognizing their relationship. It identifies key issues in SCS research and calls for future research.

Details

The International Journal of Logistics Management, vol. 19 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 1 March 1999

Jessica Katz Jameson

This paper presents the theoretical rationale for further development of a model for the assessment and management of intraorganizational conflict. The purpose of such a model…

2273

Abstract

This paper presents the theoretical rationale for further development of a model for the assessment and management of intraorganizational conflict. The purpose of such a model would be to assist employees, managers, human resources practitioners, and external service providers in selecting the most appropriate conflict management strategy for a given conflict. The framework presented builds on the previous work of Sheppard (1984) and Elangovan (1995, 1998) in suggesting that a contingency‐based model of strategy selection must include attention to characteristics of the conflict, desired outcomes of the participants, and awareness of available conflict management strategies. By expanding the range of conflicts and conflict management strategies typically included within a single model, the framework presented here forms the basis of a comprehensive model for dealing with intraorganizational conflict.

Details

International Journal of Conflict Management, vol. 10 no. 3
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 2 March 2023

SangGon (Edward) Lim and Chihyung “Michael” Ok

Absorptive capacity is a knowledge-processing ability that hospitality organizations should hone to create competitive advantage in a fierce business environment. This study aims…

Abstract

Purpose

Absorptive capacity is a knowledge-processing ability that hospitality organizations should hone to create competitive advantage in a fierce business environment. This study aims to examine an integrative model explaining how hospitality organizations infuse external knowledge into competitive advantage via absorptive capacity processes and opportunity-capturing abilities.

Design/methodology/approach

This study used structural equation modeling, using the R Lavaan package, with 288 survey responses collected from hospitality employees.

Findings

Structural equation modeling with multiple indirect relationships presents a holistic picture of how hospitality organizations develop externally acquired knowledge into organizational outcomes through detailed absorptive capacity processes. Unit size is found to positively moderate the indirect relationship between external acquisition and competitive advantage through knowledge transformation only. Competitiveness level negatively moderates indirect relationships through assimilation and transformation.

Practical implications

The findings highlight the importance of hospitality organizations’ knowledge management capabilities through acquisition, assimilation, transformation and exploitation processes. These integrative mechanisms can be facilitated by intraorganizational coordinative processes through collective interpretations and applications of knowledge and effective organizational routines based on management and technical support.

Originality/value

This study proposes an integrative model encompassing a process perspective and the role of intraorganizational coordination in bridging potential and realized absorptive capacity.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 10
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 March 2017

Robert D. Evans

The purpose of this viewpoint article is to demonstrate that firms can utilize intraorganizational resources to aid in helping older workers become technologically competent…

859

Abstract

Purpose

The purpose of this viewpoint article is to demonstrate that firms can utilize intraorganizational resources to aid in helping older workers become technologically competent. Through the use of these intraorganizational resources, firms can benefit from the transfer of technological knowledge between younger and older workers. A further benefit is cost savings associated with utilization of internal as opposed to external resources.

Design/methodology/approach

This paper is a viewpoint article which demonstrates and raises awareness of some elementary internal resources which can aid in the development of older workers’ technological competence.

Findings

There exists a marked difference between younger and older workers and the associated technological competence of each. Implementing a mentoring process which matches recent college graduates or younger workers, digital natives, with older workers, digital immigrants, who are either returning to the workforce or transitioning to jobs which require technological skills, can aid in knowledge transfer of proprietary and public software programs and has the potential to lead to improved employee relationships.

Originality/value

This paper addresses the development and utilization of internal as opposed to external resources in aiding older workers gaining technological competence. These workers may be returning to the workforce or transitioning to jobs which require more technological knowledge, and, by providing a system to support this transition, both, firms and employees can benefit.

Details

Development and Learning in Organizations: An International Journal, vol. 31 no. 2
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 1 August 2008

Wei Zhao and Xueguang Zhou

This study aims to investigate how various aspects of intraorganizational career advancement – current career attainments, recent pace of upward mobility, and future prospect of…

2933

Abstract

Purpose

This study aims to investigate how various aspects of intraorganizational career advancement – current career attainments, recent pace of upward mobility, and future prospect of career advancement – affect voluntary turnover, drawing empirical evidence from a multinational corporation (MNC) in Taiwan's cultural and labor market environment.

Design/methodology/approach

The empirical study was based on statistical analyses of personnel records of 303 employees in a multinational bank in Taiwan. A discrete‐time logistic model was used to analyse voluntary turnover events.

Findings

Results showed that salary increase and job status generally reduced voluntary turnover. A ceiling position on the job ladder induced turnover and also moderated the relationship between corporate title duration and turnover and that between age and turnover.

Research limitations/implications

Because the empirical evidence was based on data collected from one MNC in Taiwan's distinct research context, this may limit the generalizability of some findings in the study.

Originality/value

Whereas much of the literature on turnover has focused on psychological models, this study adopts an objective career perspective and highlights the significance of intraorganizational career advancement in affecting voluntary turnover. It also deepens one's understanding of career development and choices in a Chinese cultural environment.

Details

Career Development International, vol. 13 no. 5
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 9 February 2022

Sven Dahms, Ambika Zutshi and Sandeep Puri

This research investigates performance determinants of service sector foreign-owned subsidiaries located in an emerging market. The focus is on the two dimensions of…

Abstract

Purpose

This research investigates performance determinants of service sector foreign-owned subsidiaries located in an emerging market. The focus is on the two dimensions of organizational networks (Who do you know?) and competencies (What do you know?).

Design/methodology/approach

Data were collected via a large-scale survey of managing directors located in the midrange emerging economy of Taiwan. The data are analyzed using partial least squares structured equation modeling (PLS-SEM) and fuzzy set qualitative comparative analysis (fsQCA) techniques.

Findings

The results show the importance of intraorganizational network strength as a key determinant of subsidiary performance, and that combinations of interorganizational network strength and competencies can determine performance in several subsidiaries.

Originality/value

This article offers new insights by testing a theoretical framework based on network perspective and the competence-based view of the firm in an emerging market context. It also offers an additional twist by employing symmetric (PLS-SEM) and nonsymmetric (fsQCA) methods to test the framework. This allows to arrive at robust conclusions about the complementarity and substitutability of the applied theories. This research also contributes to the current literature by providing fine-grained insights into the nature and impact of competencies and networks. It is also one of the few studies to focus specifically on service sector subsidiaries.

Details

International Journal of Emerging Markets, vol. 18 no. 11
Type: Research Article
ISSN: 1746-8809

Keywords

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