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Article
Publication date: 4 May 2010

Interview by Guru Prabhakar

129

Abstract

Details

Leadership in Health Services, vol. 23 no. 2
Type: Research Article
ISSN: 1751-1879

Article
Publication date: 4 September 2017

Ziyu Wu, Tahir Nisar, Dharm Kapletia and Guru Prabhakar

To achieve project success, an effective project risk management procedure is inevitable. The purpose of this paper is to investigate the influence of risk factors on project…

2085

Abstract

Purpose

To achieve project success, an effective project risk management procedure is inevitable. The purpose of this paper is to investigate the influence of risk factors on project success in the Chinese construction industry context.

Design/methodology/approach

This study by way of utilizing both qualitative and quantitative methods has examined risk factors that are closely linked to project success in the Chinese construction industry.

Findings

After a thorough survey and analysis, risk factors related to designer, contractor, subcontractor, client and government are shown to affect project success to some extent.

Originality/value

It is suggested that the present research may be made more generalizable by a larger, more representative samples across various industries and regions of China.

Details

Journal of Manufacturing Technology Management, vol. 28 no. 7
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 2 October 2017

Ngan Truong, Tahir Nisar, Dan Knox and Guru Prabhakar

The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which…

2334

Abstract

Purpose

The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which subsequently influences customer satisfaction and behavioural intentions. Based on the DINESERV model and service clues, the possible dimensions to construct customer perception were realised, and four key dimensions were suggested.

Design/methodology/approach

Data were collected from four urban local full-service restaurants in Vietnam, and factor analysis and SEM-PLS were then performed to uncover the relationship between customer perception, satisfaction and behavioural intentions.

Findings

The results suggest that customer perception significantly influences customer satisfaction and behavioural intentions, and customer satisfaction itself is also found to have influence on behavioural intentions.

Originality/value

This is an original piece of work which contributes to the exploration of service quality in developing countries and to the incorporation of cleanliness into analyses of restaurant service quality in particular.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 11 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Content available
432

Abstract

Details

International Journal of Public Sector Management, vol. 25 no. 4
Type: Research Article
ISSN: 0951-3558

Article
Publication date: 10 August 2015

Smita Tripathi, Guru Prakash Prabhakar and Joyce Liddle

The purpose of this paper is to highlight the corporate and non-corporate leadership practices in India, the effect of culture on such practices and how these drive management…

Abstract

Purpose

The purpose of this paper is to highlight the corporate and non-corporate leadership practices in India, the effect of culture on such practices and how these drive management philosophies.

Design/methodology/approach

Semi-structured interviews were conducted with CEOs from India. A key finding was that Indian leadership shares some aspects of global leadership traits, but factors such as culture and religion are significant influences on their leadership style and philosophy.

Findings

The findings are helpful to both practitioners and policy makers seeking to understand the leadership style of Indian CEOs.

Originality/value

Many qualities of a good leader, as defined by Indian CEOs were derived from the Hindu mythology (Bhagvad Gita, Mahabharata, Ramayana and the four Vedas).

Details

International Journal of Public Leadership, vol. 11 no. 3/4
Type: Research Article
ISSN: 2056-4929

Keywords

Content available
Article
Publication date: 20 January 2012

Guru Prakash Prabhakar

812

Abstract

Details

International Journal of Public Sector Management, vol. 25 no. 1
Type: Research Article
ISSN: 0951-3558

Article
Publication date: 29 June 2010

Guru Prakash Prabhakar

The emergence of India as an economic power over recent years has created a need to understand the way in which business is carried out in that part of the world. It is also…

2544

Abstract

Purpose

The emergence of India as an economic power over recent years has created a need to understand the way in which business is carried out in that part of the world. It is also important to realize how businesses are founded and structured in India. Many Indian companies are family‐run businesses just like their Italian counterparts. This research attempts to study a typical Italian company, its experiences in India, its aspirations, the challenges faced in the context of an emerging economy and the possible roadways to map the future.

Design/methodology/approach

The work is based on an interview with Pietro Valfre'di Bonzo, chief corporate representative of Fiat International in India, conducted under the aegis of the GLOBE project (Global Leadership and Organizational Behaviour Effectiveness Research Programme). The GLOBE study was conducted across 62 nations worldwide. It was initiated to study the leadership behaviours of top leaders across the globe and attempts to find out the key leader behaviours that are vital to the businesses. It also studies what leader behaviours are important in different countries and what might click in India may not click in France, and so on.

Findings

The automobile industry is a fast‐moving industry as far as India is concerned with global competitors present on Indian soil. Many authors observe that the industrial sector to which an organization belongs and the common kinds of pressures encountered by organizations, such as the rate of technological change and the general level of environmental turbulence, affect organizational cultural practices. Fiat too is trying to adapt with the changing dynamics of the Indian automobile industry.

Practical implications

Western companies like Fiat face stiff competition from Indian car makers like Tata, Mahindra, Maruti etc. Pricing will play an important factor because of the emergence of a huge middle‐class population in India, promptly tapped by Tata, which has recently launched Tata Nano, touted as a triumph of Indian ingenuity and the world's cheapest car, costing just 100,000 rupees ($1,979; £1,366).

Originality/value

This is an original piece of work.

Details

Management Decision, vol. 48 no. 6
Type: Research Article
ISSN: 0025-1747

Keywords

Content available
951

Abstract

Details

International Journal of Public Sector Management, vol. 24 no. 5
Type: Research Article
ISSN: 0951-3558

Abstract

Details

International Journal of Public Sector Management, vol. 26 no. 1
Type: Research Article
ISSN: 0951-3558

Article
Publication date: 28 June 2019

Aruna Jha and Vijita Singh Aggrawal

India has recently entered mandatory corporate social responsibility (CSR) spend era. It is important to unravel the pressures of CSR implementation in the Indian context to…

Abstract

Purpose

India has recently entered mandatory corporate social responsibility (CSR) spend era. It is important to unravel the pressures of CSR implementation in the Indian context to understand how a better fit between business strategy and CSR spend can be achieved. This study aims to validate a model that integrates pressures, CSR implementation and financial performance through reputation within the institutional theory framework.

Design/methodology/approach

It is based on a questionnaire survey of 162 top-level and middle-level CSR managers in India and semi-structured interviews with eight top-level executives.

Findings

The study concludes that local community, government, peers and media are important institutional pressures of CSR implementation in India. Reputation partially mediates the relationship between CSR implementation and financial performance.

Practical implications

The study findings can help managers to know which stakeholders (government, media, peers and local community) are exerting statistically significant institutional pressures and how CSR initiatives be designed to cater to their requirements. Though CSR spend is mandatory in India, a strategic orientation towards it would enable the firms to derive value for the stakeholders associated with the business.

Originality/value

Relationship between pressures of CSR and CSR implementation has not yet been explored in the Indian context. Such a relationship tells us why is CSR taken up and influence of which of the pressure groups is considered important while implementing CSR. The study will help to understand the relationship between CSR–reputation–financial performance as perceived by Indian managers and to assess whether they perceive corporate reputation building as one of the most important outcomes of CSR.

Details

Social Responsibility Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1747-1117

Keywords

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