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Article
Publication date: 21 November 2018

Animesh Biswas and Biswajit Sarkar

The purpose of this paper is to develop a methodology based on TODIM (an acronym in Portuguese for interactive and multicriteria decision-making) approach for the…

Abstract

Purpose

The purpose of this paper is to develop a methodology based on TODIM (an acronym in Portuguese for interactive and multicriteria decision-making) approach for the selection of the best alternative in the context of multi criteria group decision-making (MCGDM) problems under possibilistic uncertainty in interval-valued Pythagorean fuzzy (IVPF) environment.

Design/methodology/approach

In this paper, IVPF-TODIM method is proposed. Some new point operator-based similarity measures (POSMs) for IVPF sets (IVPFSs) are introduced which have the capability to reduce the degree of uncertainty of the elements in the universe of discourse corresponding to IVPFS. Then the newly defined POSMs are used to compute the measure of relative dominance of each alternative over other alternatives in the IVPF-TODIM context. Finally, generalized mean aggregation operator is used to find the best alternative.

Findings

As the TODIM method is used to solve the MCGDM problems under uncertainty, POSMs are developed by using three parameters which can control the effect of decision-makers’ psychological perception under risk.

Research limitations/implications

The decision values are used in IVPF numbers (IVPFNs) format.

Practical implications

The proposed method is capable to solve real-life MCGDM problems with not only IVPFNs format but also with interval-valued intuitionistic fuzzy numbers.

Originality/value

As per authors’ concern, no approach using TODIM with IVPFNs is found in literature to solve MCGDM problems under uncertainty. The final judgment values of alternatives using the extended TODIM methodology are highly corroborate in compare to the results of existing methods, which proves its great potentiality in solving MCGDM problems under risk.

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Article
Publication date: 17 April 2020

Huimin Li, Lelin Lv, Feng Li, Lunyan Wang and Qing Xia

The application of the traditional failure mode and effects analysis (FMEA) technique has been widely questioned in evaluation information, risk factor weights and…

Abstract

Purpose

The application of the traditional failure mode and effects analysis (FMEA) technique has been widely questioned in evaluation information, risk factor weights and robustness of results. This paper develops a novel FMEA framework with extended MULTIMOORA method under interval-valued Pythagorean fuzzy environment to solve these problems.

Design/methodology/approach

This paper introduces innovatively interval-value Pythagorean fuzzy weighted averaging (IVPFWA) operator, Tchebycheff metric distance and interval-value Pythagorean fuzzy weighted geometric (IVPFWG) operator into the MULTIMOORA submethods to obtain the risk ranking order for emergencies. Finally, an illustrative case is provided to demonstrate the practicality and feasibility of the novel fuzzy FMEA framework.

Findings

The feasibility and validity of the proposed method are verified by comparing with the existing methods. The calculation results indicate that the proposed method is more consistent with the actual situation of project and has more reference value.

Practical implications

The research results can provide supporting information for risk management decisions and offer decision-making basis for formulation of the follow-up emergency control and disposal scheme, which has certain guiding significance for the practical popularization and application of risk management strategies in the infrastructure projects.

Originality/value

A novel approach using FMEA with extended MULTIMOORA method is developed under IVPF environment, which considers weights of risk factors and experts. The method proposed has significantly improved the integrity of information in expert evaluation and the robustness of results.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 13 no. 1
Type: Research Article
ISSN: 1756-378X

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Article
Publication date: 10 September 2021

Liu Meng, Zhang Chonghui, Yu Chenhong and Ye Yujing

The purpose of this article is to conduct a main path analysis of 627 articles on the theme of Pythagorean fuzzy sets (PFSs) in the Web of Science (WoS) from 2013 to 2020…

Abstract

Purpose

The purpose of this article is to conduct a main path analysis of 627 articles on the theme of Pythagorean fuzzy sets (PFSs) in the Web of Science (WoS) from 2013 to 2020, to provide a conclusive and comprehensive analysis for researchers in this field, and to provide a study on preliminary understanding of PFSs.

Design/methodology/approach

The research topic of Pythagorean fuzzy fields, through keyword extraction and describing the changes in characteristic themes over the past eight years, are firstly examined. Main path analysis, including local and global main paths and key route paths, is then used to reveal the most influential relationships between papers and to explore the trajectory and structure of knowledge transmission.

Findings

The application of Pythagorean fuzzy theory to the field of decision-making has been popular, and combinations of the traditional Pythagorean fuzzy decision-making method with other fuzzy sets have attracted widespread attention in recent years. In addition, over the past eight years, research interest has shifted to different types of PFSs, such as interval-valued PFSs.

Research limitations/implications

This paper implicates to investigate the growth in certain trends in the literature and to explore the main paths of knowledge dissemination in the domain of PFSs in recent years.

Originality/value

This paper aims to identify the topics in which researchers are currently interested, to help scholars to keep abreast of the latest research on PFSs.

Details

International Journal of Intelligent Computing and Cybernetics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1756-378X

Keywords

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Article
Publication date: 9 July 2018

Eda Bolturk

The purpose of this paper is to develop the Pythagorean fuzzy extension of CODAS method.

Abstract

Purpose

The purpose of this paper is to develop the Pythagorean fuzzy extension of CODAS method.

Design/methodology/approach

Supplier selection is a critical issue for manufacturing companies since it is a multidimensional problem including several conflicting criteria. A suitable multi criteria decision making (MCDM) method that could consider vagueness and impreciseness in the assessments should be used for this kind of problems. Pythagorean fuzzy sets (PFSs) are characterized by a membership degree and a non-membership degree satisfying the condition that their square sum is equal to or less than 1. PFSs extend the concept of intuitionistic fuzzy sets (IFSs). COmbinative Distance-based Assessment (CODAS) method is relatively a new MCDM technique introduced by Keshavarz Ghorabaee et al. (2016).

Findings

Pythagorean fuzzy CODAS gives better results than ordinary fuzzy CODAS since it considers the hesitancy of decision makers and presents a larger space for membership and non-membership definition.

Originality/value

The value of this paper is the proposal of a new method to use for the solutions of MCDM problems under vagueness and impreciseness. To show validity and effectiveness of the proposed method, an application to the supplier selection problem is given.

Details

Journal of Enterprise Information Management, vol. 31 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 20 February 2020

Haiming Liang, Xiao Zhang, Fang Fang and Xi Chen

The aim of this paper is to propose an optimization method for determining the emergency action, in which the compatibility between emergency alternatives and the…

Abstract

Purpose

The aim of this paper is to propose an optimization method for determining the emergency action, in which the compatibility between emergency alternatives and the collaborative relationship between departments are considered.

Design/methodology/approach

The individual emergency cost and individual emergency effect of each emergency alternative are calculated. And the collaborative emergency cost and collaborative emergency effect associated with a pair of emergency alternatives are calculated. Then, a bi-objective programming model maximizing the total emergency effect and minimizing the total emergency cost is constructed. A novel nondominated sorting genetic algorithm II (NNSGA II) is designed to solve the constructed model, subsequently. Finally, an example is given to illustrate the use of the proposed method, and the performance of NNSGA II is evaluated through a simulation experiment.

Findings

This paper proposes an effective method to manage complex emergency events that requires the coordinations of multiple departments. Also, this paper provides a new algorithm to determine an appropriate emergency action that performs well in managing both the emergency cost and emergency effect.

Originality/value

The findings contribute to the current methods in the field of emergency management. The method is used for dealing with the individual information of emergency alternatives and the collaborative information associated with a pair of alternatives.

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Article
Publication date: 16 July 2021

Amit Chopra, Anish Sachdeva and Arvind Bhardwaj

The industry is relying on the preventive maintenance techniques that can minimize failures and provide industrial plants with effective equipment, but in many companies…

Abstract

Purpose

The industry is relying on the preventive maintenance techniques that can minimize failures and provide industrial plants with effective equipment, but in many companies the maintenance tasks are performed very frequently and not as per plan and do not take into consideration the conditions of the plant and equipments. The failure of each and every component needs to be studied in order to choose the best maintenance strategy. This paper presents a fuzzy VIKOR (Multicriteria Optimization and Compromise Solution) technique which is used in developing a comprehensive approach for maintenance strategy selection in the Deinking plant of the paper industry to choose the appropriate maintenance strategy thereby reducing the unnecessary cost incurred on the maintenance.

Design/methodology/approach

In this paper, the Fuzzy VIKOR based methodology was applied for determining the maintenance criticality index of the deinking plant of the paper industry. The effect of failure of components were evaluated by three maintenance experts on five performance criteria that is chance of failure, chance of non-detection, downtime length, severity, spare part criticality. The components were ranked according to the maintenance criticality index and thereby implementing the appropriate maintenance strategy.

Findings

The Fuzzy VIKOR technique was applied to calculate the ranking of various components of paper industry based on the views and judgment of three maintenance experts. The proposed technique suggested the appropriate maintenance strategy for various components taking into consideration the maintenance criticality index of the components.

Originality/value

The proposed technique will help the maintenance managers to solve a discrete problem with non-commensurable and conflicting criteria. The study will help the industries to reduce the unnecessary maintenance tasks and thereby reduce the maintenance cost. This will help the maintenance practitioners in choosing the best and most effective strategy for the organization with regard to the market and company situation especially in the changing business requirement of Industry 4.0.

Details

International Journal of Quality & Reliability Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 14 May 2021

Lijuan Chen, Ditao Duan, Arunodaya Raj Mishra and Melfi Alrasheedi

This study caries a survey approach using the expert's interview and literature to select the important criteria to select and evaluate the third-party reverse logistics…

Abstract

Purpose

This study caries a survey approach using the expert's interview and literature to select the important criteria to select and evaluate the third-party reverse logistics providers (3PRLPs) in manufacturing companies. In total, 16 criteria are selected to evaluate 3PRLPs, and these criteria are classified on the basis of three main elements of sustainable growth, including economic, social and environmental development. Therefore, a hybrid decision-making approach is utilized to evaluate and rank the 3PRLPs in manufacturing companies.

Design/methodology/approach

This paper proposes a new decision-making approach using the projection model and entropy method under the interval-valued intuitionistic fuzzy set to assess 3PRLPs based on sustainability perspectives. A survey approach using the literature review and experts' interview is conducted to select the important criteria to select and evaluate 3PRLPs in manufacturing companies. To assess the criteria weight, the entropy method is used. Further, the projection model is applied to prioritize the 3PRLPs option. Sensitivity analysis and comparison process are performed in order to test and validate the developed method.

Findings

The presented methodology uses the benefits to determine the former for measuring the parameters considered and the latter for rating the 3PRLPs alternatives. A case study is taken to 3PRLPs in the manufacturing industry to illustrate the efficiency of the introduced hybrid method. The findings of this study indicate that when facing uncertainties of input and qualitative data, the proposed solution delivers more viable performance and therefore is suitable for wider uses.

Originality/value

The conception of the circular economy (CE) comes from the last 4 decades, and in recent years, tremendous attention has been carried out on this concept, partially because of the availability of natural resources in the world and changes in consumption behaviour of developed and developing nations. Remarkably, the sustainable supply chain management concepts are established parallel to the CE foundations, grown in industrial practice and ecology literature for a long time. In fact, to reduce the environmental concerns, sustainable supply chain management seeks to diminish the materials' flow and minimize the unintentional harmful consequences of consumption and production processes. Customers and governments are becoming increasingly aware of the environmental sustainability in the CE era, which allows businesses to concentrate more resources on reverse logistics (RLs). However, most manufacturing enterprises have been inspired to outsource their RL operations to competent 3PRLPs due to limited resources and technological limitations. In RL outsourcing practices, the selection of the best 3PRLP is helpfully valuable due to its potential to increase the economic viability of enterprises and boost their long-term growth.

Details

Journal of Enterprise Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 4 May 2018

Gülin Feryal Can and Pelin Toktas

Traditional risk assessment (RA) methodologies cannot model vagueness in risk and cannot prioritize corrective-preventive measures (CPMs) by considering effectiveness of…

Abstract

Purpose

Traditional risk assessment (RA) methodologies cannot model vagueness in risk and cannot prioritize corrective-preventive measures (CPMs) by considering effectiveness of those on risk types (RTs). These cannot combine and reflect accurately different subjective opinions and cannot be used in a linguistic manner. Risk factors (RFs) are assumed to have the same importance and interrelations between RFs are not considered. This study aims to overcome these disadvantages by combining fuzzy logic with multi-criteria decision-making in a dynamic manner.

Design/methodology/approach

This study proposes a novel three-stage fuzzy risk matrix-based RA integrating fuzzy decision-making trial and evaluation laboratory (F-DEMATEL) and fuzzy multi-attributive border approximation area comparison (F-MABAC). At the first stage, importance weights of RFs are computed by F-DEMATEL. At the second stage, risk degrees of RTs are computed via using fuzzy risk matrix. At the third stage, CPMs are ranked by F-MABAC. Finally, a numerical example for RA in a warehouse is given.

Findings

Results show that developing instructions for material loading or unloading is the most important CPM and severity is the most important RF for the warehouse.

Originality/value

This study has originality in terms of having fuzzy dynamic structure. At first, RFs are assumed to be criteria sets then, RTs are assumed to be criteria set considering their risk degrees to rank CPMs in a fuzzy manner. Risk degrees of RTs are used for weights of RTs and effectiveness of CPMs are used for performance values of CPMs.

Details

Kybernetes, vol. 47 no. 9
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 1 June 2020

Basar Oztaysi, Sezi Cevik Onar, Cengiz Kahraman and Muharrem Gok

The companies are struggling to collect invoices due to the decrease in the economic growth. This global trend does not only affect undeveloped countries, but it also has…

Abstract

Purpose

The companies are struggling to collect invoices due to the decrease in the economic growth. This global trend does not only affect undeveloped countries, but it also has a strong impact on the developed countries. Improving the debt collection process become a significant element to maintain financial stability. The institutions that are specialized on collecting payments, debt collection agencies and their call centers, with their expertise in the field can improve the payment process. Yet, managing evaluating the performance of debt collection agencies is a very hard process that involves uncertainty and imprecision. Performance measurement (PM) is a combination of numerically expressed characteristics which give insight about the success or degree of accomplishment of an activity. PM can be handled in various levels such as individual, team, department or company. The aim of this study is to present a systematic and objective PM method for call centers.

Design/methodology/approach

In this study, first an exploratory approach is used to understand the call center measurement problem. Several meetings are done with the representatives of both call center firms and the parent firms that outsource debt collection process. Simultaneously, a broad literature review is conducted. An iterative approach is selected to reach deeper knowledge on the process. New meetings are planned and scope of the literature review has changed based on this iterative approach. After these steps, the problem has been considered as the multi-criteria decision-making problem since more than one criteria should be considered for evaluating the performances of call centers. The result of the literature review and the meetings with experts show that defining the weights for the criteria is very crucial for evaluating the performances accurately. Collecting human judgment for defining the weights of call center criteria necessitates dealing with vagueness and uncertainty. The intuitionistic fuzzy sets excellent tools for representing uncertainty. Interval valued intuitionistic fuzzy sets can easily represent the human judgments. Thus, in this study, an intuitionistic fuzzy multi-criteria decision making approach is used to design the proposed methodology. Incomplete interval-valued intuitionistic preference relations are used to determine the weights of the indicators aggregating linguistic evaluations of the decision makers.

Findings

The proposed approach provides an objective calculation of performance measurement. In order to provide objectivity, indicator performance functions are proposed for the first time in this study. Nine different functions and related parameters are defined to objectively measure indicator performances.

Originality/value

The paper proposes an objective and easy-to-modify approach for call-center PM, which can be used by call center managers. It presents a new fuzzy multi-criteria decision-making (MCDM) method for call center performance evaluation, which can consider the multi-experts' judgments under vagueness and impreciseness, which may be conflicting and incomplete interval-valued intuitionistic fuzzy preference relations. Also nine new functions are defined for indicator performance.

Details

Journal of Enterprise Information Management, vol. 33 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 10 November 2020

Muhammad Qiyas, Muhammad Ali Khan, Saifullah Khan and Saleem Abdullah

The aim of this study as to find out an approach for emergency program selection.

Abstract

Purpose

The aim of this study as to find out an approach for emergency program selection.

Design/methodology/approach

The authors have generated six aggregation operators (AOs), namely picture fuzzy Yager weighted average (PFYWA), picture fuzzy Yager ordered weighted average, picture fuzzy Yager hybrid weighted average, picture fuzzy Yager weighted geometric (PFYWG), picture fuzzy Yager ordered weighted geometric and picture fuzzy Yager hybrid weighted geometric aggregations operators.

Findings

First of all, the authors defined the score and accuracy function for picture fuzzy set (FS), and some fundamental operational laws for picture FS using the Yager aggregation operation. After that, using the developed operational laws, developed some AOs, namely PFYWA, picture fuzzy Yager ordered weighted average, picture fuzzy Yager hybrid weighted average, PFYWG, picture fuzzy Yager ordered weighted geometric and picture fuzzy Yager hybrid weighted geometric aggregations operators, have been proposed along with their desirable properties. A decision-making (DM) approach based on these operators has also been presented. An illustrative example has been given for demonstrating the approach. Finally, discussed the comparison of the proposed method with the other existing methods and write the conclusion of the article.

Originality/value

To find the best alternative for emergency program selection.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 13 no. 4
Type: Research Article
ISSN: 1756-378X

Keywords

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