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Institutional theory had been developed for the purpose of explaining widespread diffusion, mimetic adoption and institutionalization of organizational practices. However, further extensions of institutional theory are needed to explain a range of different institutional trajectories and organizational responses since institutionalized standards constitute a minority of all diffusing practices. The study presents a theoretical framework which offers guidelines for explaining and predicting various adoption, variation and post-adoption scenarios.

The paper is primarily conceptual in nature, and the arguments are developed based on previous institutional theory and organizational change literature.

The notion of institutional inertia is proposed in order to provide a more detailed explanation of when and why organizations ignore, adopt, modify, maintain and abandon practices and the way intra-organizational institutional pressures shape, direct and constrain these processes. It is specified whether institutional inertia will be temporarily eclipsed or whether it will actively manifest itself during adoption, adaptation and maintaining attempts. The study distinguishes between four institutional profiles of organizational practices – institutionalized, institutionally friendly, neutral and contested practices – which can vary along three dimensions: accuracy, extensiveness and meaning. The variation and post-adoption outcomes for each of them can be completely characterized and predicted by only three parameters: the rate of institutional inertia, institutional profile of these practices and whether they are interpretatively flexible. In turn, an extent of intraorganizational institutional resistance to new practices is determined by their institutional profile and flexibility.

It is expected that proposed theoretical explanations in this paper can offer insights into these empirical puzzles and supply a broader view of organizational and management changes. The study’s theoretical propositions help to understand what happens to organizational practices after they are handled by organizations, thus moving beyond the adoption/rejection dichotomy.

The paper explores and clarifies the nature of institutional inertia and offers an explanation of its manifestation in organizations over time and how it shapes organizational practices in the short and long run. It challenges a popular assumption in organizational literature that fast and revolutionary transition is a prerequisite for successful change. More broadly, the typology offered in this paper helps to explain whether and how organizations can successfully handle and complete their change and how far they can depart from institutional norms.

The purpose of this paper is to explore and explicate documentation ideals parallel to information policy, and by means of this analysis demonstrate how the concept “documentation ideals” is an analytical tool for engaging with political and institutional contexts of information practices.

The paper is based on a case study of documentation ideals in a debate about quality in archaeological documentation. The methodology draws on idea analysis, and on the science and technology studies’ controversy studies approach.

The paper explicates three documentation ideals, how these ideals allocate responsibility for documentation to different actors, how the ideals assign roles to practitioners, and how the ideals point to different beneficiaries of the documentation. Furthermore, the analysis highlights ideas about two different means to reach the documentation ideals.

The case’s debate reflects opinions of Northern European professionals.

The paper illuminates how documentation ideals tweak and even contest formal information policy in claims on the documentation and on the practitioners doing documentation.

Documentation ideal analysis is crucial as a complement to formal information policy analysis and to analysis guided by practice theory in attempts to understand the contexts of information practices and documentation, insights central for developing information literacies.

The purpose of this paper is to examine the challenges that arise when introducing an electronic identification (eID) card for professional use in a health-care setting.

This is a case study of an eID implementation project in healthcare. Data were collected through interviews with key actors in a project team and with eID end users. The authors viewed the eID card as a boundary object intersecting social worlds. For this analysis, the authors combined this with an electronic government initiative challenge framework.

The findings of this paper illustrate the interpretative flexibility of eID cards and how eID cards as boundary objects intersect social worlds. The main challenges of implementing and using eID cards in healthcare are usability, user behaviour and privacy. However, the way in which these challenges are interpreted varies between different social worlds.

One of the implications for future practice is to increase our understanding of the eID card as a socio-technical artefact, where the social and technical is intertwined, at the same time as the eID card affects the social as well as the technical. By using a socio-technical perspective, it is possible to minimise the potential problems related to the implementation and use of eID.

Previous research has highlighted the need for more empirical research on identity management. The authors contextualise and analyse the implementation and use of eID cards within healthcare. By viewing the eID card as a boundary object, the authors have unveiled its interpretative flexibility and how it is translated across different social worlds.

Circular economy advocates innovations that upcycle wastes in the food supply chain to generate high added-value materials. These innovations are not only disruptive and green but also they are often initiated by startups, leading to the emergence of novel open-loop supply chains connecting actors in food and non-food sectors. While earlier research has highlighted the need to seek legitimacy for disruptive innovations to survive and grow, little is known about how these innovations occur and evolve across sectors. This paper aims to elaborate on this mechanism by exploring the function of the circular economy as a boundary object to facilitate legitimacy-seeking strategies.

An exploratory multiple-case research design is adopted and features food waste innovation projects with multi-tier supply chains consisting of a food producer, a startup and a buying firm. The study is investigated from the legitimacy and boundary object lenses.

The findings proposed a framework for the role of a boundary object in enabling legitimacy-seeking strategies for novel food waste innovations. First, the interpretative flexibility of the circular economy affords actors symbolic resources to conduct manipulation strategy to achieve cognitive legitimacy. Second, small-scale work arrangements enable creation strategy for the new supply chain to harness moral legitimacy. Finally, pragmatic legitimacy is granted via diffusion strategy enabled by scalable work arrangements.

This paper provides novel insights into the emergence of food waste innovation from a multi-tier supply chain perspective. It also highlights the key role of the boundary object in the legitimacy-seeking process.

The objective of this paper is to persuade the reader of the potential benefits to be gained in applying to the study of information systems in Organisations concepts and theoretical tools developed elsewhere in the social sciences. A framework for analysis derived from a combination of feminist theory and social studies of technology (SST) is presented. The key analytical tools of the script and inscription, interpretative flexibility and actant, stabilisation and visibility are discussed. The paper attempts to demonstrate how these tools can be employed to go beyond the stereotypical images of gender and technology, by focusing on contradiction and resistance. An empirical study concerns an automated care planning system used and resisted by nurse users in a UK National Health Service hospital. The discussion is informed by a resultant table describing the outcome of the application of SST tools as well as points made concerning the issue of gender and technology.

The purpose of this paper is to analyse everyday practices in e‐government from a labour perspective in order to understand how administrative rationalization and citizen service become connected in the organizational restructuring of the labour process, namely job codification and specification and rule observation.

The analysis applies an organizational e‐government implementation perspective and labour process theory to an analysis of a Swedish municipality's implementation of e‐government, using both qualitative and quantitative data.

The main finding is the formulation of two distinct types of ideal employee – “monotonized administrators” and “personalized bureaucrats” – who carry e‐government work in different directions according to administrative rationalization and the service offered citizens.

The paper extends our knowledge of everyday practices in e‐government from a labour perspective. It offers practitioners as well as researchers new insights by analysing the transformation of practice as an ongoing process, characterized by micro‐political translation processes amongst actors, actions, and meanings in both rhetoric and practice.

The purpose of this paper is to theorize the social dynamics of modifiable off-the-shelf software (MOTS) configuration process. The authors do so by formulating theoretical propositions about the configuration process.

The authors have conducted a comprehensive review of the literature on MOTS configuration and the associated challenges to draw on the properties of MOTS. The authors then examined these properties through the lens of social construction of technology to formulate the authors’ theoretical propositions.

The authors formulate theoretical propositions about the configuration process. The authors also develop four scenarios based on the authors’ theoretical propositions for managing the configuration process of MOTS. These scenarios categorize the difficulty level of the configuration by two theoretical groups: malleability and interpretive flexibility.

The findings especially the scenarios can guide practitioners when managing configuration processes.

The authors synthesize the literature on MOTS. The theoretical contributions emphasize the social dynamics in configuring this type of software which is an angle that has not been developed in previous literature.

The purpose of this paper is to critique the argument that research methodology is gendered and present a post‐essentialist understanding of research methods.

A conceptual paper which engages with the feminist debate over the gendering of methodology.

The paper begins by discussing the feminist critique of positivism that quantitative methodologies embody patriarchal assumptions. Then, drawing on contemporary attempts by feminists to rehabilitate quantitative research, and developments in organizational research methods, it counters the argument that methodologies are gendered. Specifically, it argues the idea that methods embody gendered assumptions is founded on essentialist reasoning and treats them as having immutable characteristics. Moving on, the paper offers a post‐essentialist understanding of “methods as text”. Key advantages of this metaphor are that it acknowledges the interpretative flexibility of research methods and illustrates the rhetorical function descriptions of them perform in particular contexts. Finally, the contributions and limitations of this perspective and its implications for future research are summarised.

Further research is needed to understand how research methods are discursively constructed and the rhetorical functions descriptions of them perform in specific contexts.

The paper critiques the view that research methodology is gendered and offers a novel metaphor for understanding research methods. It is likely to be of most value to social scientists with an interest in research methods and/or feminist epistemologies.

The purpose of this paper is to improve the understanding of the rhetoric used to promote enterprise resource planning (ERP) systems, which are complex organisation-wide software packages inherently connected to the domains of management and organisation.

The study adopts a post-essentialist view on ERP systems and takes the form of a rhetorical analysis. Engaging in rhetorical scholarship in the area of technological change and management fashion literatures, this paper offers a close reading of a management text on ERP systems by Thomas H. Davenport published in 1998 in the Harvard Business Review.

The rhetorical analysis distinguishes and identifies three rhetorical strategies – namely, rationalisation, theorisation and contradiction – used to promote ERP systems and thus involved in the construction of the phenomenon revolving around ERP systems.

In spite of the importance of the rhetorical analysis of information technology in the context in which they operate, this paper argues that constructions of ERP systems should also be analysed beyond organisation-specific considerations. It further suggests that both researchers and practitioners should take seriously the rhetoric invoked by the well-known management writer that may easily go unnoticed.