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Article
Publication date: 21 October 2013

Political skill as a moderator of the relationship between subordinate perceptions of interactional justice and supervisor ratings of interpersonal facilitation

Darren C. Treadway, L.A. Witt, Jason Stoner, Sara Jansen Perry and Brooke A. Shaughnessy

Based on social exchange theory and the norm of reciprocity, interactional justice has been proposed to be an important construct in explaining individual performance…

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Abstract

Purpose

Based on social exchange theory and the norm of reciprocity, interactional justice has been proposed to be an important construct in explaining individual performance. However, meta-analytic results have noted the relationship is modest at best. The present study extends the understanding of the justice-performance relationship by empirically examining how interactional justice and political skill interactively influence contextual job performance. Focusing on interpersonal aspects of justice and performance, the paper proposes that the existence of interactional justice will only lead to improvements in interpersonally facilitative behavior if employees recognize this situation as an opportunity to invest their skill-related assets into the organization. The paper aims to discuss these issues.

Design/methodology/approach

Integrating research on political skill with social exchange theory, the current study contends that interactional justice stemming from the supervisor will likely lead to employees feeling obligated and/or wanting to help, cooperate, and consider others in the workplace. However, only employees with political skill will be able to recognize the conditions and act appropriately on these conditions. As such, this paper investigates the moderating role of political skill in the interactional justice-performance relationship. The paper used multi-source survey methodology and applied hierarchical moderated multiple regression analysis to test the hypotheses.

Findings

Results from 189 respondents indicated that interactional justice was more strongly related to supervisor-rated interpersonal facilitation when employees possessed higher levels of political skill. This suggests that when both interactional justice and political skill are high, the potential for interpersonal facilitation is also high. Conversely, when one or both are low, interpersonal facilitation is less likely.

Originality/value

Previous articulations and evaluations of the relationship between interactional justice, political skill, and interpersonal facilitation have omitted either situational determinants of motivation or individual differences in job-related skills. With the current study, the paper sought to address these omissions by exploring the interactive effects of interactional justice and political skill on interpersonal facilitation.

Details

American Journal of Business, vol. 28 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/AJB-08-2013-0058
ISSN: 1935-5181

Keywords

  • Interactional justice
  • Interpersonal facilitation
  • Political skill

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Article
Publication date: 19 October 2012

Strategic emotional display: an examination of its interpersonal and career outcomes

Yongmei Liu, Jun Liu and Longzeng Wu

The purpose of this study is to explore an under‐researched, emotion‐focused influence tactic, strategic emotional display, and its interpersonal and career outcomes.

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Abstract

Purpose

The purpose of this study is to explore an under‐researched, emotion‐focused influence tactic, strategic emotional display, and its interpersonal and career outcomes.

Design/methodology/approach

The authors collected data from 258 matched supervisor‐subordinate dyads in a Chinese sample.

Findings

The results indicate that individuals who use positive emotions in social influence tend to enhance their access to network resources and career growth potential, and those who use negative emotions in social influence tend to erode their network resources and hinder career growth potential.

Research limitations/implications

A major limitation of the research is that the authors collected data on both strategic emotional display and network resources from the same source at the same time. Supporting prior research, the results indicate that individuals do use emotional expression as a social influence tactic at work, and that different emotion‐focused influence tactics are associated with different outcomes. The study makes evident the need to integrate the emotion and the social influence literature.

Practical implications

The results of the study indicate that employees may need to develop greater awareness of their own emotions, and cultivate the ability to convey emotional cues to others effectively. It also appears that individuals need to be selective in their use of emotion‐focused influence tactics.

Originality/value

The paper integrates social influence and emotion research, and focuses on a ubiquitous yet overlooked influence tactic, strategic emotional display, and shows evidence that it is associated with interpersonal and career outcomes.

Details

Career Development International, vol. 17 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/13620431211280114
ISSN: 1362-0436

Keywords

  • – Strategic emotional display
  • Emotion regulation
  • Social influence
  • Career development and growth
  • Careers
  • Influence

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Article
Publication date: 21 November 2016

The different relations of extrinsic, introjected, identified regulation and intrinsic motivation on employees’ performance: Empirical studies following self-determination theory

Jian Zhang, Ying Zhang, Yahui Song and Zhenxing Gong

Following self-determination theory, the purpose of this paper is to investigate the impact of four motivational profiles (external, introjected, identified regulation…

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Abstract

Purpose

Following self-determination theory, the purpose of this paper is to investigate the impact of four motivational profiles (external, introjected, identified regulation, and intrinsic motivation) on work performance (interpersonal, adaptive, task, and dedicative performance). The authors also examined the proposed relations with longitudinal data.

Design/methodology/approach

Participants in Studies 1 and 2 were from several companies in China. Employees completed the questionnaires to measure their work motivation, and managers completed the questionnaires to assess the subordinates’ work performance.

Findings

In Study 1, the authors found that identified regulation significantly predicted interpersonal performance and adaptive performance. External regulation, introjected regulation, and intrinsic motivation had no significant impacts on interpersonal, adaptive, task, or dedicative performance. In Study 2, the results revealed that identified regulation significantly predicted dedicative and interpersonal performance, but external regulation, introjected regulation, and intrinsic motivation had no significant impacts on the four types of performance. These two studies concluded that only identified regulation strongly predicts work performance.

Originality/value

The study has contributed to the body of knowledge by clarifying that identified regulation is an important type of motivation in the workplace. Managers might therefore focus on supporting employees for identifying with the organizational goals in order to promote better performance.

Details

Management Decision, vol. 54 no. 10
Type: Research Article
DOI: https://doi.org/10.1108/MD-01-2016-0007
ISSN: 0025-1747

Keywords

  • Self-determination theory
  • Work motivation
  • Work performance
  • Identified regulation

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Article
Publication date: 4 June 2018

The effect of intrinsic and extrinsic goals on work performance: Prospective and empirical studies on goal content theory

Ying Zhang, Jian Zhang and Jingjing Li

Based on the goal content theory (GCT), the purpose of this paper is to focus on the essence of goals and examine the associations between different work goal contents…

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Abstract

Purpose

Based on the goal content theory (GCT), the purpose of this paper is to focus on the essence of goals and examine the associations between different work goal contents (intrinsic and extrinsic goals) and work performance.

Design/methodology/approach

The data were collected from 279 employees and their immediate supervisors, and the theoretical hypotheses were tested by correlation and hierarchal regression analyses.

Findings

The results of the analyses showed that intrinsic goal content positively predicted task performance, dedicative performance, interpersonal performance, and adaptive performance and that extrinsic goal content positively predicted the task performance and adaptive performance; intrinsic goals were also found to enhance the relationship between extrinsic goals and task performance.

Originality/value

The contribution of the current study is that it explores whether both extrinsic goals and intrinsic goals can contribute to predicting work performance. Moreover, different from previous studies that focus on discussing the separate effects of intrinsic and extrinsic goals on outcomes, the authors aim to study the interaction effect between these goals, which enriches GCT.

Details

Personnel Review, vol. 47 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/PR-03-2017-0086
ISSN: 0048-3486

Keywords

  • Quantitative
  • Work performance
  • Interaction effect
  • Extrinsic goals
  • Goal content theory
  • Intrinsic goals

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Article
Publication date: 10 October 2017

Organizational commitment in family SMEs and its influence on contextual performance

Mário Franco and Solange Franco

This study aims to investigate whether organizational commitment in small and medium-sized family enterprises (FSMEs) is associated with their employees’ contextual performance.

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Abstract

Purpose

This study aims to investigate whether organizational commitment in small and medium-sized family enterprises (FSMEs) is associated with their employees’ contextual performance.

Design/methodology/approach

A quantitative and exploratory research approach was adopted focusing on FSMEs based in an inland region of Portugal. These were considered family firms, being owned exclusively by one or a small number of families. The data-collecting instrument was based on a questionnaire, with the final sample being composed of 101 employees.

Findings

The results obtained allow the conclusion that in FSMEs, affective commitment has a positive influence on contextual performance, as employees in this firm segment have an emotional connection in the context in which they are situated.

Practical implications

The authors can point out the fact that the strong association between affective commitment and employees’ contextual performance has a relevant role in FSMEs. Therefore, these firms must be aware of this type of organizational commitment, as affective commitment increasingly influences their employees’ and teams’ performance.

Originality/value

The study contributes to advancing theory regarding the relationship between organizational commitment and contextual performance in small and medium-sized enterprises with a family structure. A new dimension of organizational commitment (Imperative) was considered in the family firm context.

Details

Team Performance Management: An International Journal, vol. 23 no. 7/8
Type: Research Article
DOI: https://doi.org/10.1108/TPM-05-2016-0020
ISSN: 1352-7592

Keywords

  • Team management
  • Small and medium-sized enterprises
  • Family firms
  • Organizational commitment
  • Contextual performance

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Article
Publication date: 14 November 2019

A latent profile analysis of work passion: structure, antecedent, and outcomes

Jingjing Li, Jian Zhang, Bo Shao and Chunxiao Chen

Previous research draws on the dualistic model of passion (harmonious and obsessive passion) overlooks how the different two types of passion interact within individuals…

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Abstract

Purpose

Previous research draws on the dualistic model of passion (harmonious and obsessive passion) overlooks how the different two types of passion interact within individuals using a variable-centered approach. The purpose of this paper is to identify work passion profiles and their antecedent and consequences adopting a person-centered approach, and to explain inconsistences in previous studies.

Design/methodology/approach

This paper conducts three studies (n=2,749 in total) using a latent profile analysis. Study 1 identifies three work passion profiles, namely, dual passion, pro harmonious passion and pro obsessive passion; study 2 examines dialectical thinking as an antecedent to work passion profile membership; study 3 examines how each profile relates to work performance and well-being.

Findings

This paper finds that the participants with a dual passion profile showed higher task performance and subjective well-being than the participants with the other two profiles; the participants with a pro obsessive passion profile were higher in task performance, interpersonal performance and psychological well-being than the participants with a pro harmonious profile.

Originality/value

This paper is the first that uses a latent profile analysis approach to examining work passion configurations. It provides a unique perspective to investigate how different types of passion configure and interact within individuals; it explores an antecedent (i.e. dialectical thinking) and outcomes (i.e. performance and well-being) of the three work passion profiles.

Details

Personnel Review, vol. 49 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/PR-04-2019-0145
ISSN: 0048-3486

Keywords

  • Quantitative
  • Human resource management
  • Organizational behaviour
  • Management development
  • Work performance

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Article
Publication date: 22 April 2020

Radical and incremental creativity: associations with work performance and well-being

Ying Zhang, Jingjing Li, Yahui Song and Zhenxing Gong

Previous studies have focused on exploring the factors that influence employees' two distinct types of creativity, that is, radical and incremental creativity, while very…

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Abstract

Purpose

Previous studies have focused on exploring the factors that influence employees' two distinct types of creativity, that is, radical and incremental creativity, while very little attention has been paid to the outcomes of creativity and how the two types of creativity interact within individuals.

Design/methodology/approach

The present study addresses this issue by adopting both variable-centered (correlation) and person-centered (latent profile analysis) approaches for three samples of supervisor–employee dyads data from China (n = 159, 213 and 273).

Findings

Using variable-centered analysis in sample 1, general creativity was positively associated with the four work performance dimensions, while there was no significant correlation between creativity and well-being. Using person-centered analysis, five very similar creativity profiles were found across samples 2 and 3 based on employees' radical and incremental creativity. These five classes differed in work performance dimensions and well-being, with classes characterized by a high level of incremental creativity profiles reporting a higher level of well-being and classes characterized by a high level of both incremental and radical creativity profiles reporting a higher level of the four work performance dimensions.

Practical implications

Managers are suggested to focus on factors that could promote employees' incremental creativity if they want to have happier and highly performing employees, and they could also focus on factors that could aid employees who may experience costs when engaging in radical creative activities.

Originality/value

The results of the present study contribute to uncover the potential outcomes related to employees' creativity by identifying distinct profiles of creativity types.

Details

European Journal of Innovation Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/EJIM-12-2019-0351
ISSN: 1460-1060

Keywords

  • Radical and incremental creativity
  • Well-being
  • Work performance
  • Person-centered approach
  • LPA

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Article
Publication date: 14 September 2010

The impact of organizational justice on work performance: Mediating effects of organizational commitment and leader‐member exchange

Xinyan Wang, Jianqiao Liao, Degen Xia and Tao Chang

The purpose of this paper is to develop and test a model that identifies the impact of organizational justice on work performance. The model examined the mediating role…

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Abstract

Purpose

The purpose of this paper is to develop and test a model that identifies the impact of organizational justice on work performance. The model examined the mediating role played by organizational commitment and leader‐member exchange (LMX) in linking organizational justice and work performance.

Design/methodology/approach

The data were collected from 793 completed questionnaires sampling employees from industries across the People's Republic of China. The questionnaire included scales to measure organizational justice, organizational commitment, LMX, and work performance. The measurement of constructs and the hypothesized relationships among variables were assessed by the use of structural equation modeling. The Baron and Kenny approach was used to test the mediating effects.

Findings

First, the relationship of organizational justice to work performance was mostly indirect, mediated by organizational commitment and LMX. Second, among the three kinds of organizational justice, interactional justice was the best predictor of performance. Lastly, organizational commitment accounted for more of the variance than LMX did in the mediating mechanism.

Research limitations/implications

The model developed in this article provides important insights in the study of the relationship between organizational justice and work performance. Future research needs to examine the model using a cross‐national sample.

Originality/value

The link between organizational justice and work performance was mostly mediated by organizational commitment and LMX.

Details

International Journal of Manpower, vol. 31 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/01437721011073364
ISSN: 0143-7720

Keywords

  • Job satisfaction
  • Leaders
  • Employees
  • Performance levels

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Article
Publication date: 22 June 2010

Beyond personality: the impact of GMA on performance for entry‐level service employees

Michael J. Tews, John W. Michel and Brian D. Lyons

While personality is often deemed important, few studies have examined the relationship between general mental ability (GMA) and job performance for entry‐level service…

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Abstract

Purpose

While personality is often deemed important, few studies have examined the relationship between general mental ability (GMA) and job performance for entry‐level service employees. As such, the present study aims to examine the impact of GMA, along with the Big Five personality dimensions, on performance in this context.

Design/methodology/approach

Data were collected on servers from multiple units of two large restaurant chains. The employees completed GMA and personality assessments. Managers in Sample 1 provided ratings of service performance and two dimensions of contextual performance – interpersonal facilitation and job dedication. In Sample 2, sales performance data were obtained from company records.

Findings

Unlike the Big Five taxonomy, GMA was the only variable to significantly predict all performance criteria.

Research limitations/implications

Successful job performance requires more than habits and motivation rooted in personality; it also requires knowledge acquisition and ongoing problem solving facilitated by GMA.

Practical implications

Managers should consider GMA along with personality in hiring decisions to maximize the prediction of employee performance.

Originality/value

The paper demonstrates that GMA impacts multiple dimensions of server performance, including task and contextual performance.

Details

Journal of Service Management, vol. 21 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/09564231011050797
ISSN: 1757-5818

Keywords

  • Abilities
  • Higher mental processes
  • Personality
  • Performance levels
  • Services
  • Employees

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Article
Publication date: 1 October 2006

Toward an integrated model of intrinsic motivation and career self‐management

Narda R. Quigley and Walter G. Tymon

The purpose of this paper is to develop an integrative process model that explains the mechanisms through which intrinsic motivation can influence career self‐management…

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Abstract

Purpose

The purpose of this paper is to develop an integrative process model that explains the mechanisms through which intrinsic motivation can influence career self‐management and subsequent subjective and objective career success.

Design/methodology/approach

Research on career self‐management can benefit by incorporating an intrinsic motivation perspective. The paper proposes a model that depicts how four components of intrinsic motivation – meaningfulness, competence, choice, and progress – can contribute to career self‐management.

Findings

Because the manuscript is conceptual and theoretical in nature, there are no empirical findings to discuss. The paper does, however, advance six testable research propositions linking components of intrinsic motivation to career self‐management and career success.

Research limitations/implications

The model is most applicable for individuals who have some level of control over their own career choices and mobility. Also, we focus on intrinsic, rather than extrinsic, motivation, and we consider psychological and sense‐making aspects of motivation rather than structural and task‐based aspects. Propositions are advanced to be tested in future research; future research can use the model as a platform from which to study the connection between intrinsic motivation and career self‐management.

Practical implications

The paper describes how the model can be applied to help individuals navigate the realities and challenges of their careers.

Originality/value

Prior research has not specified the exact mechanisms through which intrinsic motivation may guide career self‐management. This paper provides an integrated process model addressing this need with relevance to researchers, career management professionals, and individuals.

Details

Career Development International, vol. 11 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/13620430610692935
ISSN: 1362-0436

Keywords

  • Career development
  • Career satisfaction
  • Motivation (psychology)
  • Careers

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