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Introduction: Healthcare facilities have witnessed deterioration, limited employee engagement, and communication gaps due to a lack of wireless technology. The Internet makes work and life quicker and more intelligent. The Internet of Things (IoT) is a scheme of interconnection equipped with unique identifiers in recent years. Artificial intelligence (AI) and IoT advancement allow employees to develop competent and predictive services and solutions in human resource (HR) practices. This chapter has been formulated to summarise and classify the existing research and better understand the past, present, and future of employee engagement by improving IoT interrelated devices in the healthcare industry.

Purpose: This study aims to categorise and overcome the challenges involved in HR practices. Effectively embracing IoT application-connected devices in the healthcare industry can enhance human resources management’s (HRM) role and measure performance assessment to improve employee engagement and productivity.

Methodology: In this study, the authors develop propositions dependent on a theory-based review. A systematic analysis was applied to minimise the challenges of HRM. The subject-related articles from different journal sources, like Scopus, Emerald, Web of Science, Springer, etc., were analysed based on engagement criteria. It was graphically recorded in a collective and informative way to emphasise the review outcomes. The study has presented the positive impacts of AI and IoT on engagement in health care.

Summary: This chapter accumulated theory-based knowledge about healthcare employee engagement and how IoT-based technology like AI can optimise employees’ engagement effectively. Further, it draws comparative benefits for a workforce to execute performance advancements and create future progressive aspects for healthcare employees.

The purpose of this paper is to address the Internet of Things (IoT) service discovery problem and investigate the existing solutions to tackle this problem in many aspects.

This paper presents an overview of IoT services aiming at providing a clear understanding about their features because this term is still ambiguous for the IoT service discovery approaches. Besides, a full comparison study of the most representative service discovery approaches in the literature is presented over four perspectives: the IoT information model, the mechanism of IoT service discovery, the adopted architecture and the context awareness. These perspectives allow classifying, comparing and giving a deeper understanding of the existing IoT service discovery solutions.

This paper presents a new definition and a new classification of IoT services and citation of their features comparing with the traditional Web services. This paper discusses the existing solutions, as well as the main challenges, that face the service discovery issue in the IoT domain. Besides, two classifications of the approaches are adopted on the basis of their service description model and their mechanism of discovery, and a set of requirements that need to be considered when defining an IoT service are proposed.

There are few number works that survey the service discovery approaches in the IoT domain, but none of these surveys discuss the service description models in the IoT or the impact of the context awareness aspect in the service discovery solution. There are also few works that give a comprehensive overview of IoT services to understand their nature to facilitate their description and discovery. This paper fills this gap by performing a full comparison study of multi-category and recent approaches for service discovery in the IoT over many aspects and also by performing a comprehensive study of the IoT service features.

The primary aim of this study is to examine the decision-making process of a reverse supply chain within a cooperative-competitive environment, with a particular emphasis on the incorporation of Internet of Things (IoT) technology in the recycling process.

The impact of IoT on recycling effectiveness, RF (refurbished) product demand and remanufacturing expenses is analyzed. The game-theoretic models are constructed to incorporate the co-competitive relationship between a IR (Internet Recycler) and a remanufacturer, with specific attention paid to the IR's application of IoT technology.

The results indicate that the use of IoT reduces the costs associated with remanufacturing, leading to an increase in the transfer price of pre-owned items procured from IRs. The efficacy of the reverse supply chain depends not only on its cost-saving capabilities but also on consumer preferences toward RF and remanufactured (RM) items.

IoT technology can benefit Internet recycling and remanufacturing by enhancing transparency, quality monitoring and automation of processes. It can also help reduce operating costs, improve customer engagement and incentivize cooperation between organizations.

This study examined the strategic decision-making processes in the context of cooperation and competition between IR and remanufacturers. In addition, this research makes a valuable contribution to the literature by elucidating the optimal conditions for the effective implementation of Internet of Things (IoT) technology in recycling operations.

The purpose of this study is to determine the characteristics of the studies in terms of country, participant profile and methodology, as well as to determine what the Internet of Things (IoT) is currently contributing to higher education.

The study was developed following the methodology supported by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses statement and the PICOS strategy, retrieving scientific literature from Web of Science, Scopus, ERIC and Google Scholar. Of the 237 studies that the search yielded, 11 were included.

The results showed that among the opportunities offered by IoT is that it not only brings the introduction of information and communication technology into the classroom, but also enhances student interest, thus, improving the quality of teaching in higher education. On the other hand, one of the challenges it faces is the attitude of teachers towards its adoption, as well as the level of digital competence of teachers.

This study presents how higher education institutions are including the IoT in their educational activities. The IoT refers to a network of digital interconnectivity between devices, people and the internet itself that enables the exchange of data between them, allowing key information about the use and performance of devices and objects to be captured to detect patterns, make recommendations, improve efficiency and create better user experiences.

The purpose of this study is to highlight the importance of Internet of Things (IoT) in India. The purpose also includes providing insights regarding policy framing for IoTs with a focus on regulation and governance.

A qualitative approach has been taken here for understanding the issues of IoT policy for India so far as regulations and governance are concerned.

This study highlights that the draft IoT policy of India, 2015 is to be improved. Attention is to be focused on regulation and governance for addressing security and privacy issues among other issues. For proper enablement of IoT technology, arrangements of funds are essential.

IoT-related technologies in India have immense potential for the industries. This study implies the importance of security and privacy issues. If these issues are properly addressed, the industries will flourish further.

The study provides insights covering how usage of IoT technology would help the industry to grow up, how research and development organizations would be able to strengthen IoT technology for further development and to what extent it will improve the human daily activities.

IoT would influence lives of millions of people of India. IoT-related policies would have huge social implication in terms of human–device interactions and communications. This research is a contemporary study on the implication of IoT policy toward the future growth of IoT-enabled devices in India.

The Government of India is expected to frame a comprehensive IoT policy with the help of draft IoT policy of 2015. This paper has taken a unique attempt to provide effective inputs to develop a comprehensive IoT policy for India.

This column aims to explore how the concept of the “Internet of Things” technology will impact everyday life, and examine its implications for libraries. The Internet serves as the foundation for a staggering array of connections between humans and computers all over the world. As a conceptual model, the “Internet of Things” (IOT) begs the question, what if the Internet expanded beyond humans and computers to include the other everyday objects that surround us?

This column will explore how this technology might impact everyday life, and examine this technology’s implications for libraries.

Companies of all kinds, including Intel, Microsoft, AT & T and DHL are all investing in the IOT, citing a variety of reports that estimate tremendous future growth. For example, a recent report by Business Insider predicts that by 2019, the IOT will be the largest device market in the world (overshadowing desktop computers and mobile devices combined) and create $1.7 trillion in new value, affecting business, homes, transportation, health care and government operations .

Almost regardless of the success or failure of any given product, the concept of the IOT is a model that is affecting investors and businesses of all types, and in turn affecting technologies that are being developed today. By better understanding the IOT, librarians can therefore be better positioned to respond to developments as they emerge.

The Internet of Things (IoT) is perceived as an evolving trend in the tourism industry, with the potential to change its dynamics. IoT will help destinations, airlines, hotels and cruises personalise their services for tourists and guests. Moreover, it has several advantages for them, such as cost savings, increased productivity, greater efficiency and customised and differentiated services. The readers of this chapter will learn about the trends of IoT in the tourism industry, discover its benefits and learn about the most critical applications.

The purpose of this paper is to subject the potential of Internet of Things (IoT) technology for libraries in terms of the possible scope and usage forms of this technology in public and academic library services.

Based on analysis of the subject literature, the main areas of IoT applications in commercial institutions were identified, then an analysis of Library and Information Science English-language literature from the years 2010 to 2015 was conducted in order to create a profile of modern library services. The range of activities of commercial and non-commercial institutions were compared to ascertain if areas in which commercial entities using or planning to use IoT could also be an inspiration for libraries. In this way, a theoretical model of IoT use in library activities was developed.

The research showed that IoT technology might have the potential to be used in library services and other activities, similar to how it is implemented in the commercial sector.

The aim of the paper is to determine the possible, not the actual, scope and forms of using this technology in public and academic libraries’ services.

The results can be widely used in libraries as an inspiration for the use of IoT technology in modern library services.

The use of new technologies in libraries can help to improve the image of these institutions in the eyes of users, especially the younger generation.

The use of IoT in libraries is a new issue that has not been studied much yet. The issue of using the potential of this technology for the needs of libraries has, in recent years, been raised at international conferences, become a subject of interest to librarian associations, and been widely discussed in the blogosphere, thus proving that this topic is important to practitioners. It is difficult, however, to find any scientific, comprehensive studies of this topic.

The emergent field of Internet of Things (IoT) has been evolving rapidly with a geometric growth in the number of academic publications in this field. The purpose of this paper is to review the literature of IoT in past 16 years using rigorous bibliometric and network analysis tools, offering at the same time future directions for the IoT research community and implications for managers and decision makers.

The authors adopted the techniques of bibliometric and network analysis. The paper reviewed the articles published on IoT from 2000 to 2015.

This study identifies top contributing authors; key research topics related to the field; the most influential works based on citations and PageRank; and established and emerging research clusters. Scholars are encouraged to further explore this topic.

This study focusses only on vision and applications of IoT. Scholars may explore various other aspects of this area of research.

To the best of authors’ knowledge, this is the first study to review the literature on IoT by using bibliometric and network analysis techniques. The study is unique as it spans a long time period of 16 years (2000-2015). The study proposes a five-cluster classification of research themes that may inform current and future research in IoT.