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Information literacy is defined as discrete abilities that a person requires to have in order to find, assess, use and share information. As information literacy skills play a prominent role in the students' academic achievement, students and in particular international students coming to continue their postgraduate studies in other countries may face problems in finding and using library services. The purpose of this paper is to explore and investigate the information literacy skills, challenges and needs of international and domestic students at the Finnish universities.

This paper uses a mixed-methods design. Quantitative data were collected through an online survey (82 respondents) and qualitative data were collected through semi-structured interviews with 10 international and 10 domestic students.

Academic library services are used but in different ways. The findings indicate that international students have a relatively low level of information literacy skills compared to domestic students and faces various challenges, especially in the beginning of their studies.

The study was exploratory, and data were collected from limited number of Finnish universities and may not be representative of the underlying population.

Academic libraries should provide effective courses on research methods and library services to the international students while keeping in mind the international students language and cultural barriers.

This is one of the first attempts in information literacy research that focusses on international and domestic students' information literacy skills at the higher education environment. As such, the results provided in this paper can help librarians and decision-makers at the higher education environments to plan better and become more efficient in delivering information services meeting students' information needs and expectations.

The purpose of this paper is to suggest strategies for marketing academic library resources and information services to Asian international students. Compared with those from a Western culture, those students are not as knowledgeable about the library resources and information services in an academic setting.

The paper describes the strategies for marketing academic library resources and information services to Asian international students and the challenges faced by reference librarians dealing with Asian international students. It looks also at what information literacy programs and activities are suitable to accommodate the information needs of Asian international students and what teaching methodology should be used. The paper draws upon the author's personal experiences and observations as an International Students Information Librarian who works closely with international students. Surveys were used to find out whether Asian international students had experiences of using academic libraries; and whether they are aware of the services and resources available for their study in a Western academic setting.

Academic libraries need to market their services and resources proactively to Asian international students who are not familiar with the services and resources in a Western academic library. Reference librarians need to consider these learners' characteristics, language proficiency, learning styles and their subjects of interests so that the teaching methodology and examples used are effective with these students.

The paper adds value to the body of literature on information literacy programs and information services for international students, who are totally alien to the Western academic environment.

Computer‐based information services covering major disciplines of science have been developed recently from certain traditional abstracting and indexing services. A wide range of secondary information services is provided to satisfy the various information requirements generated by the present complexity of scientific and technological work. This development has caused radical changes in the administration structure, pricing policies and funding of the organizations providing information services.

This paper presents recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2020.

The paper provides a brief description of all 440 sources and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians, researchers and anyone interested in a quick and comprehensive reference to literature on library instruction and information literacy.

In this article, standardisation refers mainly to bibliographic information and to information on research in progress, in automated environments. The purpose, underlying methodological principles and contents of the Reference Manuals for bibliographic descriptions and for descriptions of research projects and institutions respectively, is summarised. A brief account is given of past and proposed future objectives and activities of UNIBID. Proposed future activities of UNIBID include development of portable software for a comprehensive information processing package based on the Reference Manuals, and the establishment of implementation, advisory, training and maintenance services. Suitable software is being developed and it is anticipated that, after an initial pilot phase, the complete package and supporting services will be available from 1984. Partial implementations should already be available as from the beginning of 1983. The role of the Reference Manuals and UNIBID's activities in contributing towards the creation of information infrastructure, especially in developing countries is indicated. The final sections include a discussion of the Reference Manuals with particular reference to some parallel international communication formats, such as the Universal MARC format (UNIMARC), the Common Communication Format for Bibliographic Data Interchange (CCF), and the format of the International Information System for the Agricultural Sciences and Technology (AGRIS). It is suggested that the information needs of end users, in combination with the adoption of the Reference Manuals and accompanying portable software, may have a long‐term impact on standardisation attitudes of database producers.

It is believed that provision of document delivery services should be an integral part of the supply of bibliographic databases. After the implementation of a national agricultural information project funded by the Asian Development Bank, which provided Chinese agricultural research and training institutions with CD‐ROM workstations and databases, CAB International and its Chinese counterpart began to look into the feasibility of establishing a document delivery service in China. The paper presents the results of a survey conducted as a part of the feasibility study and gives a critical overview of China’s document delivery services provided in the agricultural sector.

The information technology industries (computer software, telecommunications, data processing services, and information services) are among America's strongest service industries. These are industries in which Japanese policy makers and businesses are striving to gain competitive advantages (Congress of the United States, 1987), as Japanese information technology firms have not been considered very competitive in the international marketplace (Enderwick, 1990; Porter, 1990).

The metaphors of “wiring” and “growing” are used to describe the infusion of technology into international services marketing. An example of wiring and growing the technology of international services marketing is examined. The wiring metaphor for services technology is a mechanistic metaphor for the need to build a technological infrastructure to support the international services organization, employees and customers. The growing metaphor for services technology is an organic metaphor for the need to create international service systems that are responsive to the human needs of organizations, employees and customers. Future challenges for the application of technology to international services marketing problems are explored.

This paper aims to present recently published resources on library instruction and information literacy providing an introductory overview and a selected annotated bibliography of publications covering all library types.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2018.

The paper provides a brief description of all 422 sources, and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians and anyone interested as a quick reference to literature on library instruction and information literacy.