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Article
Publication date: 1 January 2005

Cristina Gimenez and Eva Ventura

This paper examines the logistics‐production and logistics‐marketing interfaces and their relation with the external integration. The study also investigates the causal…

Abstract

Purpose

This paper examines the logistics‐production and logistics‐marketing interfaces and their relation with the external integration. The study also investigates the causal impact of these internal and external relationships on the company's logistical performance.

Design/methodology/approach

An empirical study was conducted in the Spanish FMCG sector and the theoretical model was subjected to analysis using SEM.

Findings

The generic results derived from this study are: Internal and external integration influence each other. Integration in the logistics‐marketing interface does not lead to reductions in costs, stock‐outs and lead‐times, while the integration achieved in the logistics‐production interface does improve these performance measures, if there is no external integration. The external collaboration among supply chain members does always contribute to improving firms’ logistical performance.

Research/limitations/implications

The study has some limitations: other important members of the grocery supply chain (such as retailers, TPL, etc.) have not been considered and the effect of inter‐firm co‐ordination has only been analyzed from the perspective of the provider (as most studies do). Further research on the logistics‐marketing impact on performance should be carried out and other important supply chain members should be considered.

Practical implications

The study contributes to the existing literature by showing that the impact on performance of internal integration depends on the functional areas that are being integrated and the level of external integration.

Originality/value

It is believed that this paper will be insightful to researchers and managers in the SCM field. For researchers, this paper has provided new lines of research. And, for managers, this paper has shown that there is a positive relationship between firms’ logistical performance and SCM.

Details

International Journal of Operations & Production Management, vol. 25 no. 1
Type: Research Article
ISSN: 0144-3577

Keywords

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Article
Publication date: 1 September 2020

Guilherme Tortorella, Guillermo Moliner Farjas and Wen Li

The main objective of the research is to propose a method to assess the reliability of hospitals' internal logistics distribution.

Abstract

Purpose

The main objective of the research is to propose a method to assess the reliability of hospitals' internal logistics distribution.

Design/methodology/approach

A structured methodology was defined in five stages: (1) data collection and current state mapping; (2) future state design; (3) identification of the uncertainties and sources of variation; (4) reliability analysis of the proposed future state and (5) identification and prioritization of improvements.

Findings

Results show shortcomings of the future state design and propose solutions to obtain a state that is more realistic and possible to perform. Subsequently, the feasibility of these improvements was analysed in order to be implemented in a real context, searching and identifying different uncertainty sources occurring inside the system.

Originality/value

Studies that have addressed hospital's internal logistics are scarce. Such gap highlights the need for this research developments that address the reliability enhancement in hospitals internal logistics.

Details

The TQM Journal, vol. 33 no. 3
Type: Research Article
ISSN: 1754-2731

Keywords

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Article
Publication date: 15 August 2008

Remko van Hoek, Alexander E. Ellinger and Mark Johnson

The purpose of this paper is to review and synthesize the extant logistics literature on internal functional alignment to: create an inventory of prior research on this…

Abstract

Purpose

The purpose of this paper is to review and synthesize the extant logistics literature on internal functional alignment to: create an inventory of prior research on this issue; identify areas that require additional examination, and; highlight opportunities and approaches for further research.

Design/methodology/approach

The paper discuss and presents in tabular form: an overview of existing academic literature on internal alignment between logistics and peer functions inside the firm; methods used in existing literature; interfaces studied by method; under‐examined interfaces between logistics and peer functions; and internal alignment mechanisms studied/suggested.

Findings

Most of the research identified has focused on the alignment between logistics and the sales/marketing functions. Thus, studies that examine alignment with several functional areas in the firm that have strong operational interdependencies with logistics are limited. There is also a shortage of research that investigates and articulates mechanisms for improving alignment between logistics and peer functional areas. The majority of the studies identified use the survey‐based methodology with data collected from one (rather than several) functional areas across multiple firms. Such quantitative techniques, while providing greater breadth, are incapable of providing the depth required for this complex interdisciplinary topic.

Practical implications

Deficient interaction between logistics and peer functions has serious implications within and beyond the firm as research strongly suggests that internal alignment is an important antecedent to alignment between supply chain partners. There is plenty of opportunity to enrich existing research on logistics' alignment with peer functions by focusing on several largely unexplored interfaces, and by drawing upon different methodological approaches to examine this important but relatively under‐researched phenomenon.

Originality/value

Presents an agenda for future research on logistics' alignment with peer functions and proposes an exploratory conceptual model and testable propositions that connect key variables that influence logistics' alignment with peer functions.

Details

The International Journal of Logistics Management, vol. 19 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 12 February 2018

Chiung-Lin Liu and Ming-Yu Lee

Supply chain resilience (SCR) is essential to the success of firms. However, very few studies have focused on the relationships between different types of integration, SCR…

Abstract

Purpose

Supply chain resilience (SCR) is essential to the success of firms. However, very few studies have focused on the relationships between different types of integration, SCR and service performance from the perspective of third-party logistics providers (3PLs). The purpose of this paper is to develop and assesses a conceptual model for these relationships.

Design/methodology/approach

A total of 161 3PLs in Taiwan were surveyed and their responses were analyzed using partial least squares structural equation modeling (PLS-SEM/PLS).

Findings

The responses of respondents demonstrated that, of the three types of integration (internal integration, customer integration and logistics collaborator integration) used by 3PLs, internal integration had the greatest effect on SCR. Customer integration was found to have three fully mediating effects on the relationships between internal integration and service performance, between logistics collaborator integration and SCR, and between logistics collaborator integration and service performance.

Originality/value

This study provides useful information on how different types of integration manifest in the SCR and service performance of 3PLs.

Details

The International Journal of Logistics Management, vol. 29 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 23 August 2019

Qingyao Wan, Yang Yuan and Fujun Lai

The purpose of this paper is to explore how external pressures, internal capability and transaction attributes of logistics outsourcing synergically influence the extent…

Abstract

Purpose

The purpose of this paper is to explore how external pressures, internal capability and transaction attributes of logistics outsourcing synergically influence the extent of asset-based and non-asset-based logistics outsourcing.

Design/methodology/approach

Based on the data surveyed from 250 manufacturing companies in China, this study employed fuzzy-set qualitative comparative analysis (fsQCA) to deduce multiple configurations for logistics outsourcing decisions.

Findings

The results suggest that asset-based logistics outsourcing is primarily driven by external imitation pressures or internal demands for logistics technologies, while non-asset-based logistics outsourcing is mainly driven by the demands for external management-based logistics services. Asset specificity plays a positive role in promoting both asset-based and non-asset-based logistics outsourcing. The requirement for third-party logistics (3PL) management capability depends on the outsourcing types and outsourcing causes.

Practical implications

This study provides guidance to practitioners for them to make outsourcing decisions. It suggests that asset-based logistics outsourcing is more appropriate when there are high external imitation pressures or more internal logistics demands, while non-asset-based logistics outsourcing should be used only when a firm needs management-based logistics services. Besides, 3PL users are suggested to outsource their logistics when their 3PL providers are required to make specific investments. In addition, managers should carefully evaluate firms’ capabilities in managing outsourcing relationships.

Originality/value

Previous studies largely ignored the interaction effects of a set of factors on logistics outsourcing decisions, and to date, little research empirically examined how outsourcing is driven in terms of different types of outsourcing. Drawing on the institutional theory, dynamic capability view, and transaction cost theory and overarching under the complexity theory, this study examines how institutional, organizational and transactional factors interplay with each other to influence different types of logistics outsourcing (i.e. asset based and non-asset based). Methodologically, the configural analysis (i.e. fsQCA) is applied to explore complex causal configurations that drive logistics outsourcing.

Details

Journal of Enterprise Information Management, vol. 32 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 29 July 2014

Michael G. Sternbeck and Heinrich Kuhn

The purpose of this paper is to identify and describe similarities between logistics structures and mid-term planning problems in the grocery retail and automotive…

Abstract

Purpose

The purpose of this paper is to identify and describe similarities between logistics structures and mid-term planning problems in the grocery retail and automotive industries in a specific internal section of their respective supply chains.

Design/methodology/approach

The benchmarking approach is used as a framework for this paper. It is based on insights resulting from several joint projects with grocery retailers and automobile producers. A particular focus of the research was participating in an exchange of ideas and experience between logistics managers in both industry sectors.

Findings

The authors have identified parallels when comparing the internal retail supply chain of the grocery retail industry, which consists of distribution centres, transportation and in-store logistics, with the internal logistics network in the automotive industry, which consists of logistics supermarkets, transportation and work zone operations at the assembly line. Strong similarities have been found for three planning problems related to tactical planning tasks: assigning products and parts to delivery modes, selecting packaging units and loading carriers, and determining delivery cycles. In comparison to retailing, there is a clearer trend in the automotive industry to plan line-back and align processes with the operator's requirements at the assembly line.

Practical implications

For logisticians in grocery retailing and the automotive industry, this paper provides relevant input for functional benchmarking initiatives and offers an inspirational view beyond the horizon.

Originality/value

This paper is the first to focus on similarities in logistics network structures and planning tasks between the two industries from the viewpoint of grocery retailing.

Details

Benchmarking: An International Journal, vol. 21 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

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Article
Publication date: 13 June 2008

Jay Joong‐Kun Cho, John Ozment and Harry Sink

Effective and efficient supply chain management is critical to the success of firms engaging in e‐commerce. The purpose of this paper is to examine the impact of logistics

Abstract

Purpose

Effective and efficient supply chain management is critical to the success of firms engaging in e‐commerce. The purpose of this paper is to examine the impact of logistics capability and logistics outsourcing on firm performance in an e‐commerce market environment.

Design/methodology/approach

This research examines the relationship between firm's logistics capability, logistics outsourcing and its performance. Multiple‐item constructs are used to measure the strength of logistics capability and firm performance. The use of logistics outsourcing is represented by a dichotomous variable. Data obtained via a survey were analyzed to investigate relationships among constructs and various hypotheses were tested.

Findings

Study results revealed logistics capability to be positively related to firm performance in the e‐commerce market. However, counter‐intuitively, logistics outsourcing and firm performance were not found to be positively linked. Further, the association between logistics capability and outsourcing was not supported. Finally, the interactive effect of logistics outsourcing on the relationship between logistics capability and firm performance was not sustained.

Research limitations/implications

Research findings are constrained, as the study was limited to the computer and consumer electronics retailing industry. However, the importance of logistics capability was confirmed in the e‐commerce supply chain for this segment. And the benefit of using third‐party logistics (3PL) to enhance firm performance was not fully established.

Practical implications

Logistics capability is critical for superior firm performance in e‐commerce. However, study findings lead to the presumption that firms should avoid logistics outsourcing if performance is predicated on competitive advantage due to internally strong logistics capability and competencies.

Originality/value

This research contributes to the study of logistics capability and 3PL in e‐commerce. The development of a logistics capability measurement construct in e‐commerce originated with this research. Also the impact of logistics outsourcing on firm performance is tested for the first time in an e‐commerce market environment.

Details

International Journal of Physical Distribution & Logistics Management, vol. 38 no. 5
Type: Research Article
ISSN: 0960-0035

Keywords

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Article
Publication date: 17 July 2007

Katrina Savitskie

This research seeks to investigate logistics information technology (LIT) from an international perspective. The initial focus determines the viability of categorizing LIT…

Abstract

Purpose

This research seeks to investigate logistics information technology (LIT) from an international perspective. The initial focus determines the viability of categorizing LIT into two constructs – internal and external LIT. The second focus examines the relationships between internal and external LIT and customer‐related performance capabilities. The objective is to provide a mechanism for managers to use when they need to provide justification for LIT expenditures.

Design/methodology/approach

A review of the literature, along with survey data provided by international supply chain executives, was used to develop a research concept regarding LIT and its impact on customer‐related performance capabilities.

Findings

The results revealed that it is logical to separate LIT into two dimensions and that those individual dimensions do have an impact on specified performance capabilities. Therefore, managers wishing to target specific performance capabilities with LIT may do so even within an international setting.

Research limitations/implications

The small sample size of 34 was not ideal and limits the possible generalizations from this study, but the results provide a basis for future research. Implications include support for the viability of two‐dimension LIT approach and the connection between LIT and performance capabilities that managers can use to justify LIT expenditures.

Originality/value

This paper answers the call for more internationally‐based supply chain research along with the need for justification regarding LIT investment.

Details

International Journal of Physical Distribution & Logistics Management, vol. 37 no. 6
Type: Research Article
ISSN: 0960-0035

Keywords

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Article
Publication date: 16 August 2010

Terry L. Esper, C. Clifford Defee and John T. Mentzer

The concept of supply chain orientation (SCO) has been described in multiple ways in previous research. The purpose of this paper is to integrate previous descriptions and…

Abstract

Purpose

The concept of supply chain orientation (SCO) has been described in multiple ways in previous research. The purpose of this paper is to integrate previous descriptions and further develop the structural element of SCO including the areas of organizational design, human resources, information technology, and organizational measurement.

Design/methodology/approach

A literature review is used to identify previous descriptions of SCO and present a framework to more completely describe the concept.

Findings

SCO cannot be understood without incorporating both a firm's strategic intention to compete via supply chain capabilities and the firm's internal structural elements.

Research limitations/implications

This is a conceptual study undertaken to develop a comprehensive framework incorporating SCO concepts. Although the framework is developed from the existing literature, further research is necessary to test the extended view of the concept.

Practical implications

The paper provides a template for understanding a firm's current SCO, and may be a useful roadmap for firms wishing to develop a greater SCO.

Originality/value

Little research has been published surrounding the concept of SCO. The paper integrates previous descriptions by incorporating both strategic and structural views, and by explaining the antecedent elements internal to the firm that are required to form a SCO.

Details

The International Journal of Logistics Management, vol. 21 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 8 June 2015

Ben Shepherd and Shintaro Hamanaka

The purpose of this paper is to identify major challenges that Asia-Pacific policy makers face in drawing up international logistics policies, and to seek possible…

Abstract

Purpose

The purpose of this paper is to identify major challenges that Asia-Pacific policy makers face in drawing up international logistics policies, and to seek possible solutions to the problems.

Design/methodology/approach

Case study method: the paper includes seven case studies that attempt to address various types of logistics challenges. The paper introduces both intra- and extra-regional examples of the ways in which those challenges have been overcome in particular contexts through concerted action by government and the private sector.

Findings

There are a lot of interesting experiences of overcoming logistics challenges, both inside and outside the Asia-Pacific region. Good practice experiences can be replicated by other countries in the region.

Originality/value

While there have been a lot of discussions on logistics policy reforms, this paper is one of the first attempts that clearly link challenges with concrete case experiences where those are overcome. The paper discusses very practical issues in an analytically sound manner, using case method.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 27 no. 3
Type: Research Article
ISSN: 1355-5855

Keywords

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