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After more than three decades of research and legal cases pursued by the European Commission (EC) and national regulators, interchange fees for four-party consumer card transactions are capped on December 9, 2015 across the European Union (EU). Since then, the development of card scheme fees has been a raising concern for merchants. Due to their nature, these fees have not been dealt with in research or covered by the Interchange Fee Regulation (IFR). This chapter aims to assess the recent development of card scheme fees within four-party card payment networks by relying on survey data obtained from 104 merchants across the EU. Findings show that for half of the merchant population card scheme fees have increased since the regulation. Further concerns related to transparency of fees, pass-through of savings to retailers and subsequently consumers, and the development of commercial cards are discussed. In light of the EC's scheduled review of the impacts of the policy intervention in 2019 (Article 17 of the IFR), this chapter evaluates alternative arrangements for the setting of card scheme fees with a focus on the legal basis for a potential regulation. Findings shall provide a ground for further interaction between academics, practitioners, and policymakers.

In the last two decades, a proliferation of business process management (BPM) modeling languages, standards and software systems has given rise to much confusion and obstacles to adoption. Since new BPM languages and notation terminologies were not well defined, duplicate features are common. This paper seeks to make sense of the myriad BPM standards, organising them in a classification framework, and to identify key industry trends.

An extensive literature review is conducted and relevant BPM notations, languages and standards are referenced against the proposed BPM Standards Classification Framework, which lists each standard's distinct features, strengths and weaknesses.

The paper is unaware of any classification of BPM languages. An attempt is made to classify BPM languages, standards and notations into four main groups: execution, interchange, graphical, and diagnosis standards. At the present time, there is a lack of established diagnosis standards. It is hoped that such a classification facilitates the meaningful adoption of BPM languages, standards and notations.

The paper differentiates BPM standards, thereby resolving common misconceptions; establishes the need for diagnosis standards; identifies the strengths and limitations of current standards; and highlights current knowledge gaps and future trends. Researchers and practitioners may wish to position their work around this review.

Currently, to the best of one's knowledge, such an overview and such an analysis of BPM standards have not so far been undertaken.

Interchange of text and hypertext between various systems is vital in order to reuse text and hypertext, but the task of generating translators between different representations is often complex and tedious. The Integrated Chameleon Architecture (ICA) is a public domain toolset for generating translators. However, ica can only handle context‐free grammars while the grammar of hypertext is not context‐free. This paper presents an extended ICA (E‐ICA) which is based on ICA with extra pre‐ and post‐processors to handle the context‐sensitive and implicit information of hypertext. A system called SGML‐MUCH has been developed using E‐ICA. The development and use of the SGML‐MUCH system is presented as a case study with converters for the hypertext systems MUCH, Guide, Hyperties, and Toolbook described in detail.

The recent popularity of desktop publishing has drawn attention to computer composition systems and document interchange standards. The paper begins with an historical review of copymarking and a conceptual description of the various types of copymarks. The basic categories of copymarks are described and related to the functions of composition systems. From this categorisation a taxonomy of copymarks is developed. Final form and revisable form document interchange standards continue to evolve. Revisable form document interchange standards are in essence copymark standards. As document interchange standards develop, some questions are being raised about the basis for the standards. Do we know enough about documents, copymarks, and composition systems to develop durable standards? Others have asked whether at more fundamental levels we know enough about documents and copymarking. Implications for future research on documents and document processing are described. Issues in the development of interchange standards and conversion systems are reviewed.

Stations have two main functions. The primary function of a station is to connect different modes quickly and easily with each other, this is when passengers are moving from one place to another. The secondary function is to make sure that passengers can spend their (waiting) time at a station in a pleasant way when they are staying at the station. Interchanges have to be designed to make moving as efficient as possible and staying as pleasant as possible. This means that users want a station where they can move safe, fast and easily and spend their time in a comfortable and pleasant way. The station experience can be enhanced with optimal (intuitive) wayfinding and environmental stimuli (e.g. music, light, colours, infotainment and advertisements) that can turn a transport interchange into an efficient node and a positive unique place. In this chapter, we explain how the quality of stations can be improved.

The purpose of this paper is to model a credit card market where the retailers may charge differential prices depending on the instrument of payment used by the consumer. According to the research agenda proposed by Rochet and Wright (2010), the authors find conditions for the existence of differential prices equilibrium and analyze the effects of that price differentiation on the consumer’s welfare.

This is done when the consumer has also the store credit as an alternative of payment. The equilibrium prices are computed assuming a Hotelling competition among retailers in both scenarios, when the cost of the store credit provided by the retailer is greater than that provided by the credit card and vice versa.

From this, the authors prove that the average price under the price differentiation is lower than the single price under the no-surcharge rule; nevertheless, the retailer’s margins remain the same in both situations. Furthermore, some cross-subsidies are expunged when price differentiation is allowed. The authors also conclude that the consumers’ welfare is greater when the no-surcharge rule is abolished. Finally, if the retailers face menu costs whenever they differentiate prices, the authors provide sufficient conditions for differential prices remain as equilibrium.

This is an important input for discussions among regulators and players of the credit card market.

From the analysis the authors can conclude that price differentiation, according to the instrument of payment, is a welfare improving policy. The authors explicitly determine the average price in that setting and the differentiated prices even in presence of costs that arise from price differentiation. The obtained theoretical results can be used as an input for econometric modeling purposes.

The chapter provides a general review of the policy debate around the provision of formal Park-and-Ride (P&R) facilities and the empirical research evidence about travellers’ responses to the opportunities they present, drawing on evidence from the United Kingdom and the Netherlands. The effects of the schemes on road traffic and car dependence are considered.

The different ways in which private vehicles and public transport are combined during journeys are reviewed. The position of P&R is considered as a modal variant within a ‘socio-technical system’ competing with the more established journey options of fully private and fully public transport. Scenarios which can maximise the traffic reduction and sustainable development potential of P&R are examined.

The review of the policy context establishes that a range of policy objectives are conceived for P&R depending on different professional and citizen perspectives. There is partial understanding amongst local authorities about the effectiveness with which P&R addresses the range of objectives in practice. The key travel behavioural findings are that only a portion of P&R users’ car trips are shortened. Hence, overall increases in car use occur, combined with overall reductions in public transport use, and in some cases less active travel. Where dedicated public transport services are operated, these are also a further source of additional traffic.

P&R implementations are generally successful where they are explicitly for providing more parking for economic growth or traffic management reasons, rather than to enhance sustainable mobility. The essential conditions for traffic reduction to occur in future are a strategic subregional integrated parking and public transport strategy which achieves interception of car trips early and ensures public transport services remain attractive for a range of access modes.

The chapter provides a synthesis of work by a number of leading authors on the topic and includes elements of originality in the combination of the established knowledge, the addition of novel insights, and in overall interpretation.

The present research builds on three complementary theories to explore how social influence processes in interaction bring about opinion and sentiment change: expectation states theory, affect control theory, and social influence network theory.

An experimental study is used to test intersections between the theories and assess how performance expectations, affective impressions of group members, and emergent perceptions of their influence work together to generate opinion and sentiment change.

Respondent opinions shifted in the direction of group leaders’ opinions, regardless of behavioral interchange patterns. Opinion change was greater when a third group member shared the leader’s opinion. Change in affective impressions was shaped by the group leader’s opinion, the assertiveness of their behavior, and the support of a third group member. The perceived influence composition of the group predicted opinion and sentiment change, above and beyond the effects of conditional manipulations. Features of the group interaction led to inferences about status characteristics that reinforced the influence order of the group.

The chapter tests hypotheses from earlier work and explores status signals not yet tested as predictors of opinion change – behavioral interchange patterns and the degree of support for one’s ideas. In addition, it examines inferences about status characteristics following the group discussion, and influence effects on the prevailing definition of the situation.

This chapter contributes to recent integrative work that explores the relationship between performance expectations, affective impressions, and social influence. Synergistic processes forwarded by earlier research are tested, along with several newly proposed linkages.