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The paper analyses four different perspectives on well‐being: the medical viewpoint and the hegemony of trauma, the cultural approach and the balance of social, spiritual and natural realms, the psycho‐social position and the scrutiny of the social environment, and multi‐levelled ecological models that integrate multiple layers. The paper advocates a shift away from analyses of localities/phases/contexts and well‐being towards those of processes, predicated on the separation of physical dis(re)‐locations from psychological dis(em)‐placements. When examining processes and negotiations with life events, of which displacement is one, well‐being is understood as a process of being ‘of’ rather than being ‘in’.

Top managers should be future‐oriented and capable of sharing the “big picture” with their people. They need to be bridge builders, able to lead the workforce out of the industrial and into the post‐industrial age.

Slowly and painfully industrial work culture is being transformed by the twin revolutions of microelectronics and information processing. We must learn to move beyond the old industrial culture which has conditioned our thinking and our behaviour.

Introduction to the Metaindustrial Work Culture, Are human professionals in the forefront of the profound global transition now underway from the industrial to the Information Society? Are they cognisant of the driving forces of new technologies, especially microelectronics and genetic engineering? Are they exercising leadership in the creation of the work environments characterised by information processing and performed by knowledge workers? For these questions to be answered in the positive, the respondent must be aware of the emerging metaindustrial work culture. The term “metaindustrial” comes from an AT and T report on the New Industrial Revolution. It describes the ongoing social or second industrial shift away from the traditional manufacturing industries, organisational models and roles and managerial styles. That industrial way of life not only produced its unique approaches to training, development and education, it was a way of life that enacted social legislation and systems of support. It is rapidly disappearing, and the evidence is present in economic downturns, huge unemployment and bankruptcies. It is evident in the occupational trends toward information/ knowledge/education enterprises — 50 per cent of the US work force is already in the information industries, and this is projected to rise to 66 per cent by the year 2000.

The rapid emergence of the microelectronics revolution has led to an upsurge of new business enterprises in the information technology field. The entrepreneurial skills required to turn a take‐off venture into a successful business enterprise are substantially different from those required to manage established business organisations; entrepreneurship, intrapreneurship and the management of innovation are inextricably linked and will be a dominant feature of commercial life over the next decade. Identifying, understanding and applying such skills require the immediate attention of managers of any enterprise.

This monograph seeks to summarise the key influences of a role‐based perspective on leadership when making decisions as to how organisational resources can best be deployed.

Application of new frameworks provides insight into the leadership roles executives can adopt when part of formal, informal and temporary groups within the organisation's senior management team and those parts of the organisation for which they are responsible. The methodology adopted is qualitative, focusing on application of previously developed frameworks.

Adoption of an appropriate leadership role, and the timely switch from one role to another as circumstances change, are found to facilitate improvement in the ability of executives to mobilise organisational resources, and in so doing effectively address those challenges with which the organisation is faced.

A one‐organisation intensive case study of a multinational engineering company engaged in the design, development and manufacture of rotating turbomachinery provides the platform for the research. The research intent is to validate two frameworks in a different organisation of a similar demographic profile to those in which the frameworks were developed. The frameworks will require validating in organisations of different demographic profiles.

The concepts advanced, and implications discussed, provide an insight into the role‐based nature of leadership. The practical steps individual executives can take to develop their ability to adopt different leadership roles are highlighted.

This monograph is an investigation into, and study of the contribution of theory that provides insight into, the process by which executives effectively mobilise organisational resources. This differs from the original contributions to theory, which focused on methodology, data gathering and validation in contrast with the current study that is focused on practical application.

The purpose of this paper is to discern the legacies of social divisions, notably protracted social conflict on team members’ relations, collaborative interactions and ways of coping with such work-life reality.

This study constitutes a pilot phase of a research on nationally and ethnically diverse nurses’ teams operating in medical centers. It used qualitative methodology: a semi-structured individual interviews with 12 nurses.

The findings underscore the challenge of engaging diversity in mixed work teams operating in the shadow of protracted conflict. The results indicated inter-group biases, implicit discrimination and tensions due to the salience of social categorization and the faultline phenomenon. These tensions mount in crisis situations, such as violent incidents associated with the national conflict. The major coping pattern was directing the disagreements to a hidden sphere. The findings showed paucity of organizational level efforts to engage diversity and social divisions-related issues. In spite of the complexities associated with diverse workplaces, the nurses revealed high capability of maintaining cooperative interactions and effectively performing their healthcare tasks.

The current study represents a pilot phase of a larger research project. Subsequent stages will extend the sample size and use additional research instruments for data collection.

Human resources managers need to address the organizational issues related to diversity and social divisions, including policy and training activities.

Engaging “otherness” remains a considerable challenge in diverse work setting, especially when team work constitutes the main work pattern. It should be faced by work organizations and social institutions.

The study involves an innovative element as it attempts to elucidate the ramifications of diversity and inter-group tensions in “real-life” circumstances; namely, work setting in the context of a divided society. Most of the previous research examined such phenomena in the laboratory and/or on ad hoc groups.

This paper explores the possibilities of federalist and multicultural theory as a basis to generate perception change within Israeli‐Jewish society. In an innovative course, student subjects were exposed to the narratives of a variety of subgroups, participated in a workshop, and studied various examples of federalism and multiculturalism as an alternative to Israel's historic melting pot model. Their opinions on Israeli society and cultural outlook were analyzed based on qualitative methods and consensus theory (which is being introduced as a measurement of attitudinal change). The data indicates that the course was able to generate empathy for the “other,” encourage the students to identify commonalities between disparate subgroups and to consolidate the consensus and change some opinions toward a more federalist multicultural viewpoint. Based on this experiment, we suggest that there is a foundation to consider a federalist multicultural model as a vehicle to reduce social tensions in Israel and elsewhere.

Research and theory on diversity in organizations tends to examine relations between the majority and minority and to overlook relations within the minority. In this chapter we explore the dynamics within a minority that represents a token percentage (less than 15%) of the larger group (Kanter, R. M. 1977b). We argue that members of a minority sub-group are subject to inter-group and intra-group pressures and that these pressures are greatest for a minority of two. We introduce the term “duo-status” to describe this two-token situation and examine the positive, neutral, and negative dynamics that result depending on the coping strategy chosen by each member of the duo.

The application of behavioural science insights to the problems of work organisations is often given the generic title of Organisation Development (abbreviated to OD). However, most accounts of OD interventions in the UK seem to describe events in the management levels of organisations (with the possible exception of job redesign exercises) and details of OD interventions in the industrial relations sphere are, at least in Britain, almost non‐existent. American accounts tend to treat management‐union relations purely as inter‐group problems and to ignore other aspects of the field. In this article an account is given of work undertaken by an internal OD unit within the UK National Health Service—in the area of joint consultation within a health authority—and some thoughts are offered on the most fruitful relationship between OD practice and the field of IR.