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Article
Publication date: 18 December 2019

Erose Sthapit, Giacomo Del Chiappa, Dafnis N. Coudounaris and Peter Bjork

This study aims to examine the relationships among the dimensions of consumption values (functional, social and emotional), co-creation, information overload, satisfaction and…

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Abstract

Purpose

This study aims to examine the relationships among the dimensions of consumption values (functional, social and emotional), co-creation, information overload, satisfaction and continuance intention derived from the use of the Airbnb platform.

Design/methodology/approach

A Web-based survey was conducted among Italians, and a valid sample of 259 persons was obtained for data analysis.

Findings

The survey results indicated that only functional value and social value are strong predictors of satisfaction in the use of the Airbnb website for accommodation booking. Co-creation and absence of information overload also contribute to satisfaction with using the Airbnb website for accommodation booking, which in turn affects continuance intention.

Research limitations/implications

The findings of this study are highly destination-specific, given that the authors collected the data only from Italian residents. The sample was based on a snowball sampling technique; thus, the study findings could be misrepresented because of sampling selection bias. Moreover, the study was limited to the use of three dimensions of consumption values, co-creation, information overload and satisfaction to predict continuance intention. Furthermore, the present study adopted a Web-based survey questionnaire.

Practical implications

Managerial implications include recommendations for hosts to emphasise their prices when listing accommodations on the Airbnb website and to focus on active interaction with potential guests. Information on the website should also be organised to avoid information overload.

Originality/value

This study allows a deeper understanding of users’ continuance intention with regards to the Airbnb website by exploring the possible determinants.

目的

本研究考察了消费价值(功能、社会和情感方面)、共同创造、信息超载、满意度与Airbnb平台持续参与使用之间的关系。

设计/方法/方法

研究对意大利人进行了网上调查, 得到了259份有效的抽样数据并进行分析。

调查结果

调查结果显示, 只有功能价值和社会价值才能强烈预测Airbnb网站住宿预订的满意度。共同创造和信息不超载也有助于使用Airbnb网站进行住宿预订的满意度, 这又会影响网站的持续参与使用。

研究限制/影响

这项研究的结果受地域限制, 因为我们只收集了意大利居民的数据。该样本基于滚雪球采样技术, 因此, 由于抽样选择偏差, 研究结果可能被歪曲。该研究还仅限于使用消费价值、共同创造、信息超载和满意度三个维度来预测持续参与使用。此外, 网上调查问卷的发放也可能会影响问卷的质量。

实际含义

本研究的管理意义包括建议房东在Airbnb网站上列出住宿时强调价格, 并专注于与潜在客人的积极互动。房东还应组织网站上的信息, 以避免信息超载。

原创性/价值

这项研究通过探索可能的决定因素, 更深入地了解用户对Airbnb网站的持续参与使用。

x00F3Propósito

Este estudio examina las relaciones entre las dimensiones de los valores de consumo (funcional, social y emocional), co-creación, sobrecarga de información, satisfacción e intención de continuidad, derivada del uso de la plataforma Airbnb.

Diseño/metodología/enfoque

Se realizó una encuesta “en línea”, entre italianos, y se obtuvo para el análisis de datos, una muestra válida de 259 personas.

titleResultados

Los resultados de la encuesta indicaron, que solo el valor funcional y el valor social, son fuertes predictores de la satisfacción en el uso del sitio web de Airbnb a la hora de hacer reservas de alojamiento. La creación conjunta y la ausencia de sobrecarga de información, también contribuyen a la satisfacción de usar el sitio web de Airbnb, para reservar alojamiento, lo que a su vez afecta la intención de continuidad.

Limitaciones/implicaciones de la investigación

Los resultados de este estudio son específicos para un destino, dado que la recolección de los los datos solo se efectúo sobre residentes italianos. La muestra final, se obtuvo con una técnica de muestreo de bolas de nieve; por lo tanto, los resultados del estudio podrían tergiversarse debido al sesgo de selección de muestreo. Además, el estudio se limitó al uso de tres dimensiones de valores de consumo, co-creación, sobrecarga de información y satisfacción para predecir la intención de continuidad. Además, el presente estudio adoptó un cuestionario de encuesta basado en la web.

Implicaciones prácticas

Las implicaciones gerenciales incluyen recomendaciones para que los anfitriones resalten sus precios, al enumerar alojamientos de Airbnb y centrarse en la interacción activa con posibles huéspedes. La información en el sitio web también debe organizarse para evitar la sobrecarga de información.

Originalidad/valor

Este estudio permite una comprensión más profunda sobre la intención de continuidad de los usuarios con respecto al sitio web de Airbnb, al explorar los posibles determinantes que la afectan.

Article
Publication date: 28 December 2021

Ibrahim A. Elshaer and Samar Kamel Saad

This study aims to explore the dynamics of resilience in tourism and hospitality enterprises by investigating the influence of internal and external contextual factors (i.e…

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Abstract

Purpose

This study aims to explore the dynamics of resilience in tourism and hospitality enterprises by investigating the influence of internal and external contextual factors (i.e. adaptive performance and institutional orientation) on the relationship between entrepreneurs’ resilience and business continuity indicators (i.e. perception of career insecurity and business exit intention).

Design/methodology/approach

In the Covid-19 pandemic context, quantitative data were collected using self-administrated questionnaires from entrepreneurs (founders of small-sized restaurants and travel agents in Egypt) using structural equation modeling.

Findings

The study reveals that entrepreneurs’ resilience under adversities directly correlates with business continuity indicators, with adaptive performance and institutional orientation functioning as mediators.

Research limitations/implications

The socio-demographic characteristics of entrepreneurs could be further investigated to observe the differences based on age, education and region. The type of business (i.e. restaurants and travel agents) could have an impact on the examined relationships. Therefore, further studies can use multi-group analysis to examine such differences between various sub-sectors of the hospitality business. Finally, the cross-sectional sample method used in this study is another limitation. In any study in which causality is inferred, longitudinal research confirms stronger inferences (Morgan & Hunt, 1994).

Practical implications

An instant implication is that entrepreneurs can take proactive actions to enhance their resilience. Entrepreneurs should seek to influence their own skills and abilities through various educational and training programs. For example, they can take advantage of business seminars, workshops and executive education courses. Entrepreneurs who have the chance of enhancing their skills in solving complex problems, identifying their strengths, managing their emotions are better able to adapt to unfavorable circumstances.

Social implications

The inhabited environment. Entrepreneurs should be institutionally oriented by building strong communications and networks with key actors and business-to-business customers. This would help entrepreneurs to understand the rules of the game, adapt to the environment, gain market legitimacy and accordingly acquire the social and financial support when hazards occur.

Originality/value

The extant literature lacks evidence about the internal and external contextual factors underlying the process of resilience in small and medium-sized enterprises and its outcomes. Research on entrepreneurship has rarely discussed the antecedents of business withdrawal. This study contributes to addressing this research gap.

目的

本研究通过考察内部和外部环境因素(即适应性绩效和制度导向)对企业家弹性与企业持续经营指标(即职业不安全感与离职意愿)。

设计

在Covid-19大流行的背景下, 采用结构方程模型, 通过对企业家(埃及小型餐馆和旅行社的创始人)的自我管理问卷收集定量数据。

研究发现

企业家逆境韧性与企业持续经营指标直接相关, 适应性绩效和制度导向发挥中介作用。

原创性/价值

现有文献缺乏中小企业弹性过程及其结果的内外部环境因素的证据。关于创业的研究很少讨论企业退出的原因。本研究有助于解决这一研究差距。

Propósito

Esta investigación explora la dinámica de la resiliencia en las empresas de turismo y hotelería mediante la investigación de la influencia de factores contextuales internos y externos (es decir, desempeño adaptativo y orientación institucional) en la relación entre la resiliencia de los emprendedores y los indicadores de continuidad empresarial (es decir, percepción de carrera inseguridad e intención de salida del negocio).

Diseño

En el contexto de la pandemia de Covid-19, se recopilaron datos cuantitativos mediante cuestionarios autoadministrados de empresarios (fundadores de pequeños restaurantes y agentes de viajes en Egipto) utilizando modelos de ecuaciones estructurales.

Hallazgos

El estudio revela que la resiliencia de los emprendedores ante las adversidades se correlaciona directamente con los indicadores de continuidad del negocio, con el desempeño adaptativo y la orientación institucional funcionando como mediadores.

Originalidad/valor

La literatura existente carece de evidencia sobre los factores contextuales internos y externos que subyacen al proceso de resiliencia en las pequeñas y medianas empresas y sus resultados. La investigación sobre el espíritu empresarial rara vez ha discutido los antecedentes de la retirada de empresas. Este estudio contribuye a abordar esta brecha de investigación.

Article
Publication date: 2 March 2015

Enrique Ogliastri

This issue includes six articles from ten universities in Chile, Colombia and Spain. The subjects are on entrepreneurship, public administration, management of intellectual…

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Abstract

This issue includes six articles from ten universities in Chile, Colombia and Spain. The subjects are on entrepreneurship, public administration, management of intellectual capital marketing and also the immediate rejection policies of the journal's editor. The first study identifies different models of support programs in creating technology-based companies (spin‐offs) in universities from Spain and Great Britain, and the factors that determine their efficiency. The second one is on that factors that lead a person to entrepreneurship, particularly the impact of gender and the sociocultural aspects in regional entrepreneurships of Chile. The third studies the continuity of the entrepreneurial spirit in university students many years after graduating. The fourth makes an evaluation of the service portals available to the citizens of 19 countries in Latin America. The fifth is a study of the nets of scientific collaboration of the most prestigious Latin American business schools. The sixth is a study on the market orientation and obtained results in the business of rural tourism. An Editorial also deals with the criteria for immediate rejection of articles received by the journal. We plan a special issue on culture and art management, associated with the EURAM conference.

Resumen

Este número incluye seis artículos provenientes de diez universidades de Chile, Colombia y España, sobre emprendimiento, administración pública, gestión del capital intelectual y mercadeo, así como la política de rechazo inmediato del editor de la revista. El primer estudio identifica diferentes modelos de programas de apoyo a la creación de empresas con base tecnológica (spin‐offs) en universidades de España y Gran Bretaña, y los factores que determinan su eficacia. El segundo sobre factores que llevan a una persona a emprender, en particular el impacto del género y aspectos socioculturales en los emprendimientos regionales en Chile. El tercero estudia la continuidad del espíritu empresarial de los universitarios varios años después de graduarse. El cuarto realiza una evaluación de los portales de servicio al ciudadano en 19 países de América Latina. El quinto es un estudio de las redes de colaboración científica de las escuelas de negocios más prestigiosas de América Latina. El sexto es un estudio sobre la orientación al mercado y los resultados obtenidos en el negocio de pequeñas firmas de servicios de turismo rural. Un Editorial trata sobre los criterios para rechazo inmediato de artículos recibidos en la revista. Planeamos un número especial sobre la gestión cultural y de arte, asociada a la conferencia de EURAM.

Details

Academia Revista Latinoamericana de Administración, vol. 28 no. 1
Type: Research Article
ISSN: 1012-8255

Article
Publication date: 8 August 2016

Mario Rosique-Blasco, Antonia Madrid-Guijarro and Domingo García-Pérez-de-Lema

The purpose of this paper is to explore how entrepreneurial skills (such as creativity, proactivity and risk tolerance) and socio-cultural factors (such as role model and…

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Abstract

Purpose

The purpose of this paper is to explore how entrepreneurial skills (such as creativity, proactivity and risk tolerance) and socio-cultural factors (such as role model and businessman image) affect secondary education students’ propensity towards entrepreneurial options in their future careers.

Design/methodology/approach

A sample of secondary education students in the Region of Murcia (Spain) has been used. Data were collected through questionnaires and analysed using logit estimation. Confirmatory factorial analysis was used to validate the measures.

Findings

The results of this research study show that both the skills and socio-cultural factors positively affect entrepreneurial intention of secondary education students. Creativity, proactivity and risk taking promote entrepreneurial career. In addition, those students whose role model is an entrepreneur and have a better understanding of him or her, show a greater propensity towards entrepreneurial career.

Originality/value

The contribution to the literature on entrepreneurship is twofold. First, although there are studies focused on identifying the entrepreneurial profile of university students, there is a paucity of empirical evidence relating to entrepreneurial skills at earlier stages of learning. This paper sets out to bridge this research gap. Second, evidence of the importance of socio-cultural factors, role models and entrepreneurial image upon the career orientation of secondary education students is identified and empirically verified. These findings involve are useful in practice, in aiding the design of better and more relevant education programmes at early learning stages.

Details

Education + Training, vol. 58 no. 7/8
Type: Research Article
ISSN: 0040-0912

Keywords

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