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Machine learning methods have recently gained attention in business applications. We will explore the suitability of machine learning methods, particularly support vector regression (SVR) and radial basis function (RBF) approximation, in forecasting company sales. We compare the one-step-ahead forecast accuracy of these machine learning methods with traditional statistical forecasting techniques such as moving average (MA), exponential smoothing, and linear and quadratic trend regression on quarterly sales data of 43 Fortune 500 companies. Moreover, we implement an additive seasonal adjustment procedure on the quarterly sales data of 28 of the Fortune 500 companies whose time series exhibited seasonality, referred to as the seasonal group. Furthermore, we prove a mathematical property of this seasonal adjustment procedure that is useful in interpreting the resulting time series model. Our results show that the Gaussian form of a moving RBF model, with or without seasonal adjustment, is a promising method for forecasting company sales. In particular, the moving RBF-Gaussian model with seasonal adjustment yields generally better mean absolute percentage error (MAPE) values than the other methods on the sales data of 28 companies in the seasonal group. In addition, it is competitive with single exponential smoothing and better than the other methods on the sales data of the other 15 companies in the non-seasonal group.

In the last few decades, there has been growing interest in forecasting with computer intelligence, and both fuzzy time series (FTS) and artificial neural networks (ANNs) have gained particular popularity, among others. Rather than the conventional methods (e.g., econometrics), FTS and ANN are usually thought to be immune to fundamental concepts such as stationarity, theoretical causality, post-sample control, among others. On the other hand, a number of studies significantly indicated that these fundamental controls are required in terms of the theory of forecasting, and even application of such essential procedures substantially improves the forecasting accuracy. The aim of this paper is to fill the existing gap on modeling and forecasting in the FTS and ANN methods and figure out the fundamental concepts in a comprehensive work through merits and common failures in the literature. In addition to these merits, this paper may also be a guideline for eliminating unethical empirical settings in the forecasting studies.

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

The chapter examines a comprehensive review of cross-disciplinary literature in the domain of supply chain forecasting during research period 1991–2017, with the primary aim of exploring the growth of literature from operational to demand centric forecasting and decision making in service supply chain systems. A noted list of 15,000 articles from journals and search results are used from academic databases (viz. Science Direct, Web of Sciences). Out of various content analysis techniques (Seuring & Gold, 2012), latent sementic analysis (LSA) is used as a content analysis tool (Wei, Yang, & Lin, 2008; Kundu et al., 2015). The reason for adoption of LSA over existing bibliometric techniques is to use the combination of text analysis and mining method to formulate latent factors. LSA creates the scientific grounding to understand the trends. Using LSA, Understanding future research trends will assist researchers in the area of service supply chain forecasting. The study will be beneficial for practitioners of the strategic and operational aspects of service supply chain decision making. The chapter incorporates four sections. The first section describes the introduction to service supply chain management and research development in this domain. The second section describes usage of LSA for current study. The third section describes the finding and results. The fourth and final sections conclude the chapter with a brief discussion on research findings, its limitations, and the implications for future research. The outcomes of analysis presented in this chapter also provide opportunities for researchers/professionals to position their future service supply chain research and/or implementation strategies.

It is possible to see effective use of Artificial Intelligence-based systems in many fields because it easily outperforms traditional solutions or provides solutions for the problems not previously solved. Prediction applications are a widely used mechanism in research because they allow for forecasting of future states. Logical inference mechanisms in the field of Artificial Intelligence allow for faster and more accurate and powerful computation. Machine Learning, which is a sub-field of Artificial Intelligence, has been used as a tool for creating effective solutions for prediction problems.

In this chapter the authors will focus on employing Machine Learning techniques for predicting data for future states of economic using techniques which include Artificial Neural Networks, Adaptive Neuro-Fuzzy Inference System, Dynamic Boltzmann Machine, Support Vector Machine, Hidden Markov Model, Bayesian Learning on Gaussian process model, Autoregressive Integrated Moving Average, Autoregressive Model (Poggi, Muselli, Notton, Cristofari, & Louche, 2003), and K-Nearest Neighbor Algorithm. Findings revealed positive results in terms of predicting economic data.

Purpose — The chapter presents the practical applications of web search statistics analysis. The process description highlights the potential use of search queries and statistical data and how they could be used in various forecasting situations. The presented case is an example of applied computational intelligence and the main focus is oriented towards the decision support offered by the software mechanism and its capabilities to automatically gather, process and analyse data.

Methodology/approach — The statistics of the search queries as a source of prognostic information are analysed in a step-by-step process, starting from their content and scope, their processing and applications, and concluding with usage in a software-based intelligent framework.

Research implications — The analysis of search engine trends offers a great opportunity for many areas of research. Into the future, deploying this information in the prognosis will further develop intelligent data processing.

Practical implications — This functionality offers a unique possibility, impossible until now, to observe, estimate and predict various processes using wide, precise and accurate behaviour observations. The scope and quality of data allow practitioners to successfully use it in various prognostic problems (i.e. political, medical, or economic).

Originality/value of paper — The chapter presents practical implications of technology. The chapter then highlights potential areas that would benefit from the analysis of queries statistics. Moreover, it introduces ‘WebPerceiver’, an intelligent platform, built to make the analysis and usage of search trends easier and more generally available to a wide audience, including non-skilled users.

The different methods were used to measure the impact of financial development on energy investment. This is largely due to a certain set of factors that have the influence of their relationship. First of all, based on the research results, several groups of factors are identified that determine the nonlinear interaction of the financial sector and energy investment. This is characterized by the fact that at different values of these indicators, financial development has an ambiguous impact on energy investment. There are several such groups in total. The first ones are usually institutional factors, indicators that characterize the legal system and the level of development of social institutions. In the absence of a sufficient level of legal framework, financial markets will be unstable, which will undermine the demand for financial sector services. Countries with a high level of development of legal institutions have a guarantee for economic entities in the stable development of economic relations.