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This study focuses on intellectual capital (IC) as a driver of better business performance. Recent studies suggest that a set of variables may mediate this relationship. This research discusses the mediating role of dynamic capabilities, network competence, technological capabilities, absorptive capabilities and innovation performance between intellectual capital and business performance.

The conceptual model is tested using a sample of 533 Portuguese firms by means of a structural equation model.

It confirms that intellectual capital impacts business performance. Moreover, this only happens indirectly through the mediating chain defined by the variables dynamic capabilities, network competence, technological capabilities, absorptive capabilities and innovation performance.

This study analyzes new mediator variables between the dimensions of the intellectual capital and Portuguese business performance.

Retailers increasingly endeavour to implement artificial intelligence (AI) innovations, such as humanoid social robots (HSRs), to enhance customer experience. This paper investigates the interactive effect of HSR intelligence and consumers' speciesism on their perceptions of retail robots as sales assistants.

Three online experiments testing the effects of HSRs' intellectual intelligence on individuals' perceived competence and, consequently, their decision to shop at a retail store that uses HSRs as sales assistants are reported. Furthermore, the authors examine whether speciesism attenuates these effects such that a mediation effect is likely to be observed for individuals low in speciesism but not for those with high levels of speciesism. Data for all studies were collected on Prolific and analysed with SPSS to perform a logistic regression and PROCESS 4.0 (Hayes, 2022) for the mediation and moderated-mediation analysis.

The findings show that the level of speciesism moderates the relationship between HSR intellectual intelligence and perceived competence such that an effect is found for low but not for high HSR intelligence. When HSR intellectual intelligence is low, individuals with higher levels of speciesism (vs low) rate the HSR as less competent and display lower HSR acceptance (i.e. customers' decision to shop using retail robots as sales assistants).

This research responds to calls in research to adopt a human-like perspective to understand the compatibility between humans and robots and determine how personality traits, such as a person's level of speciesism, may affect the acceptance of AI technologies replicating human characteristics (Schmitt, 2019). To the best of the authors' knowledge, the present research is the first to examine the moderating role of speciesism on customer perceptions of non-human retail assistants (i.e. human-like and intelligent service robots). This study is the first to showcase that speciesism, normally considered a negative social behaviour, can positively influence individuals' decisions to engage with HSRs.

Top managers who possess outstanding leadership competence make significant contributions toward achieving project success. The relationship between the top managers’ leadership and infrastructure sustainability (IS), one of the most important project success criteria, is empirically researched in this study. The purpose of this paper is to explore relationships between top managers’ leadership competence of intellectual competence (IQ), managerial competence (MQ), and emotional and social competence (EQ) and to explore relationships between leadership competence and IS.

Based on 246 obtained responses to a questionnaire survey across infrastructure projects in the context of the Chinese urbanization process, the analysis of the relationships between top managers’ leadership and IS was performed using a structural equation model (SEM).

Results indicate that top managers’ leadership competence, with MQ being the main determinant, followed by IQ, directly drives the entire life cycle of an infrastructure project toward accomplishing IS. Through positively influencing the moderate variable of MQ, EQ competence is found to have an indirect influence on IS.

In terms of practical implications, the outcomes of this research will provide criteria for the selection of top managers for infrastructure projects to realize IS during the process of Chinese urbanization.

The established SEM improves the leadership competence framework of IQ, MQ, and EQ in the respect of reflecting the context of infrastructure projects and promotes the research and development of leadership theory in the construction area.

The aim of the paper is to propose an integrative model of the leader competences through the analysis of the several models of competence found in the literature review.

The methodology used was qualitative, based partially on an integrative literature review (Torraco 2016). This paper aims to review, update and criticize the literature related to the competences approach in the organizational context and, on the other hand, to review, criticize and synthesize the literature, namely, the models and competences.

Difficulties in choosing and implementing a leader competency model led to the integration of competencies in a single model, seeking to simplify the choice and implementation process in organizations. The integrative model of leader competences arises from the literature review, more specifically from the analysis of the different approaches found. This model is grouped into four dimensions – intellectual competences, management competences, social competences and emotional competences. This research is a contribution to reduce the fragmentation of leadership and management theories and facilitates the choice and implementation of a leader competence model suited to the organization’s needs, contributing to the leadership effectiveness.

The integrative model of the leader competences allows the choice and implementation of a competence model with a wide range of competences considered as essential in the organizational context by several researchers. This model simplifies the process of identifying the competences that need to be developed, feeding the human resources development process within the organization.

The purpose of this paper is to investigate the relative importance of project managers' attitudes towards their project and their leadership competences for achieving project success. Leadership competences were assessed as emotional, managerial, and intellectual competences (EQ, MQ, IQ, respectively) using the leadership dimensions questionnaire. Attitudes were assessed through the importance project managers assign to the project success criteria.

Building on the competency school of leadership theories, this study used 400 responses to a global web‐based questionnaire to identify the variances in attitudes and leadership competences of project managers and its relation to project success. ANOVA and regression analyses were used to identify how attitudes and leadership competences related to project results.

The paper identifies two types of results variances, these are, variances in project results and variances in business results. The former is caused by the attitudes of project managers, the latter is caused by a mixture of their attitude and emotional competences.

The results show the relative importance of specific attitudes and leadership competences for different types of project success.

The results indicate key areas for project manager development in order to move from mediocre to superior project results.

The paper builds on prior work in EQ, MQ, and IQ for project management and is the first study to identify a migration theory for the combination of attitudes and leadership competences for project success.

The purpose of this paper is to examine the differences between leadership competences of project managers and those of functional managers.

Leadership styles of 414 project managers were assessed using a validated research instrument, the leadership development questionnaire. The results were compared with the leadership profiles of over 1,000 functional managers, assessed with the same instrument. Quantitative analysis techniques were used to identify significant differences in the leadership styles of project managers when compared to functional managers. Correlations between leadership competences and leadership performance and follower commitment of project managers were compared with those of functional managers.

The paper finds that project managers score higher than functional managers on conscientiousness, sensitivity, and critical analysis, but they score lower on communication and development competencies. The correlation between the fit of project managers to their organizational context and their leadership performance and follower commitment was calculated.

Comparisons show differences in leadership competences for functional and project managers. Managers in general management roles should be trained to a lesser extent in managerial and intellectual competences than those in project management roles. However, solid training in emotional competences is needed for success in both managerial roles.

The differences in leadership competences of project managers and line managers from industry and government are identified.

The purpose of this study is to explore the roles of public–private partnership (PPP) leaders and the vital skills and competencies that PPP leaders should possess to ensure the success of PPP projects in Malaysia.

This study adopted an exploratory qualitative research design using an in-depth interview technique. Ten informants who were involved in the PPP projects from the public and the private sectors participated in this study. Data gathered from the in-depth interview were analysed using the constant comparative method.

The findings of this study show that among the main roles of PPP leaders are building a collaborative culture, leading and influencing the partnership process by developing trust and encouraging commitment and fairness. Key competencies were sensitivity of the cross-cultural issues between the public and the private sector, communication and PPP technical skills.

This paper outlines key competencies for the training and selection of PPP leaders and team members.

This paper enriches the existing body of knowledge on Malaysia’s PPP with regard to PPP leadership roles and their competencies.

In this article, intellectual capital is seen as complementary capacities of competence and commitment. Based on theoretically and empirically robust human capital theory, we define intellectual capital as individuals’ complementary capacity to generate added value and thus create wealth. Resources are then perceived to be both tangible and intangible. This view is an extension of human capital theory to include the intangible capacities of people. Implications for future research are discussed.

A single embedded case study design was applied to evaluate the intellectual capital of 13 hotels in the Radisson SAS Hotels and Resorts hotel chain. By using the ICAP methodology and multiple source data the study investigated the knowledge and data produced by an intellectual capital evaluation, and explored the potential relationship between intellectual capital and business performance. The results conclude that it is possible to evaluate intellectual capital in a hotel chain, and the knowledge and data from the intellectual capital evaluation provide useful information regarding the areas of identifying focal areas, resource allocation, strengths and weaknesses, benchmarking, and managing the future. In addition, the findings indicate that it is useful to evaluate a hotel's intellectual capital due to its potential relationship with business performance.

The purpose of this paper is to discuss the problems of applying competence standards to professional-level work, noting limitations in functional approaches and drawing on developments in professions and on a recent Erasmus+ project to propose a more adequate alternative.

An approach to describing competence based on previously reported developments in some self-governing, principally British professions was used to inform an Erasmus+ project that created competence standards for five higher-level occupations in different European countries.

The original developments in professions and further work through the project both endorse a model of competence that is based on standards of practice, applies holistically to professional or occupational fields rather than focusing on work roles and functions, respects contextual factors in defining competent action, and necessitates situational interpretation and judgement.

Descriptions of professional competence need to avoid being overly constrained by assumptions about the roles that practitioners might perform or the context in which practice takes place. They need to reflect the ethos and ethics of the field as well as more transversal aspects of professionalism. Descriptions of this type are likely to reflect factors that are also valued in higher education.

The model of competence that is proposed appears to have a good level of validity for high-level professional work, and provides an approach to describing practice that is not limited to particular national contexts.