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Article
Publication date: 6 February 2009

Nicholas Berente, Betty Vandenbosch and Benoit Aubert

Many business process improvement efforts emphasize better integration, yet process integration can mean many things. The purpose of this paper is to emphasize the importance of…

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Abstract

Purpose

Many business process improvement efforts emphasize better integration, yet process integration can mean many things. The purpose of this paper is to emphasize the importance of information flows to modern business processes, and draw upon recent organizational and information systems literature to characterize process integration and to derive four principles of process integration: accessibility, timeliness, transparency, and granularity of information flows.

Design/methodology/approach

Using a field study, the four principles of process integration are applied to analyze ten different business processes across five organizations.

Findings

In total, 18 generalized activities are identified that describe non‐integrated behavior, and “keying in known data” was found to be the most common. Among other findings, analysis highlights the importance of documentation to modern business processes, especially for coordination roles, and the paper describes three different purposes for documentation found in the data: content, process validation, and posterity.

Research limitations/implications

The articulation of “business process integration” offers a foundation for future research in this area. Findings are limited in generalizability to various levels of processes, as well as possible instrument‐related biases.

Practical implications

The principles of process integration provide a lens through which practitioners can analyze processes. Empirical findings stress the role of documentation, forms of documentation, and types of non‐integrated work.

Originality/value

The paper characterizes process integration in relation to other commonly‐used constructs such as organizational integration, data integration, and application integration. Principles are derived from the literature that can guide future inquiry and practice associated with business process improvement.

Details

Business Process Management Journal, vol. 15 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 3 August 2021

Martin Evans, Peter Farrell, Emad Elbeltagi and Helen Dion

The architecture, engineering and construction (AEC) industry encounter substantial risks and challenges in its evolution towards sustainable development. International…

1119

Abstract

Purpose

The architecture, engineering and construction (AEC) industry encounter substantial risks and challenges in its evolution towards sustainable development. International businesses, multinational AEC organisations, technical professionals, project and portfolio management organisations face global connectivity challenges between business units, especially during the outbreak of novel coronavirus pandemic, to manage construction megaprojects (CMPs). That raises the need to manage global connectivity as a main strategic goal of global organisations. This paper aims to investigate barriers to integrating lean construction (LC) practices and integrated project delivery (IPD) on CMPs towards the global integrated delivery (GID) transformative initiatives and develop future of work (FOW) global initiatives in contemporary multinational AEC organisations.

Design/methodology/approach

A two-stage quantitative and qualitative research approach is adopted. The qualitative research methodology consists of a literature review to appraise barriers to integrating LeanIPD&GID on CMPs. Barriers are arranged into six-factor clusters (FCs), with a conceptualisation of LeanIPD&GID, GID strategy placements and FOW global initiatives with multiple validations. This analysis also involved semi-structured interviews and focus group techniques. Stage two consisted of an empirical questionnaire survey that shaped the foundation of analysis and findings of 230 respondents from 23 countries with extensive cosmopolitan experience in the construction of megaprojects. The survey examined a set of 28 barriers to integrating LeanIPD&GID on CMPs resulting from a detailed analysis of extant literature after validation. Descriptive and inferential statistical tests were exploited for data analysis, percentage scoring analysis, principal component analysis (PCA) and eigenvalues were used to elaborate on clustered factors.

Findings

The research conceptualised LeanIPD&GID principles and proposed GID strategy placements for LeanIPD&GID transformative initiatives and FOW global initiatives. It concluded that the most significant barriers to integration of LeanIPD&GID on CMPs are “lack of mandatory building information modelling (BIM) and LC industry standards and regulations by governments”, “lack of involvement and support of governments”, “high costs of BIM software licenses”, “resistance of industry to change from traditional working practices” and “high initial investment in staff training costs of BIM”. PCA revealed the most significant FCs are “education and knowledge-related barriers”, “project objectives-related barriers” and “attitude-related barriers”. Awareness of BIM in the Middle East and North Africa (MENA) region is higher than LC and LC awareness is higher than IPD knowledge. Whilst BIM adoption in the MENA region is higher than LC; the second is still taking its first steps, whilst IPD has little implementation. LeanBIM is slightly integrated, whilst LeanIPD integration is almost not present.

Originality/value

The research findings, conclusion and recommendation and proposed GID strategy placements for LeanIPD&GID transformative initiatives to integrating LeanIPD&GID on CMPs. This will allow project key stakeholders to place emphasis on tackling LeanIPD&GID barriers identified in this research and commence GID strategies. The study has provided effective practical strategies for enhancing the integration of LeanIPD&GID transformative initiatives on CMPs.

Details

Journal of Engineering, Design and Technology , vol. 21 no. 3
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 2 October 2023

Morteza Ghobakhloo, Mantas Vilkas, Alessandro Stefanini, Andrius Grybauskas, Gediminas Marcinkevicius, Monika Petraite and Peiman Alipour Sarvari

Using a dynamic capabilities approach, the present study aims to identify and assess the effects of organizational determinants on capabilities underlying Industry 4.0 design…

Abstract

Purpose

Using a dynamic capabilities approach, the present study aims to identify and assess the effects of organizational determinants on capabilities underlying Industry 4.0 design principles, such as integration, virtualization, real-time, automation and servitization.

Design/methodology/approach

PLS-SEM enables a two-stage hierarchical latent variable reflective-formative model which was used for assessing the effect of organizational determinants on Industry 4.0 design principles. Five hundred six manufacturing companies constitute the effective sample, representing a population of manufacturing companies in an industrialized country.

Findings

The findings reveal that Industry 4.0 design principles extensively depend on digitalization resource availability. At the same time, companies that possess digitalization and change management capabilities tend to devote more resources to digitalization. Finally, the paper reveals that networking and partnership capability is the critical enabler for change management and digitalization capabilities.

Practical implications

The paper provides empirical evidence that the successful development of Industry 4.0 design principles and their underlying integration, virtualization, real-time, automation and servitization capabilities are resource dependent, requiring significant upfront investment and continuous resource allocation. Further, the study implies that companies with networking and partnership, change management and digitalization capabilities tend to allocate more resources for Industry 4.0 transformation.

Originality/value

Exclusively focusing on empirical research that reported applied insights into determinants of Industry 4.0 design principles, the study offers unique implications for promoting Industry 4.0 digital transformation among manufacturing companies.

Details

Journal of Manufacturing Technology Management, vol. 34 no. 7
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 15 August 2011

Gerald Wistow

The purpose of this paper is to consider whether the framework for integration initiated by the White Paper Liberating the National Health Service (NHS) is likely to be more…

716

Abstract

Purpose

The purpose of this paper is to consider whether the framework for integration initiated by the White Paper Liberating the National Health Service (NHS) is likely to be more successful than previous frameworks.

Design/methodology/approach

The paper formulates ten principles of integration derived from a historical literature review, and makes the comparison with principal features of new proposals for promoting integration between NHS and Local Government in England.

Findings

There is a relatively good fit between the principles and proposals but gaps were identified and implementation difficulties are already becoming evident especially in respect of the tension between localism and national accountability.

Research limitations/implications

The conduct of the literature review is consistent with standard historical research methods but does not aim to comply with the protocols for systematic reviews in health sciences. It does not attempt to be based on a fully comprehensive search because of the time and other resources associated with its commissioning. Future empirical research will be necessary to establish the actual impact of the proposed legislative changes on relationships between the NHS and Local Government together with any changes to health and wellbeing outcomes at local level.

Practical implications

Local and national strategies for improving integration should be reviewed in the light of the principles set out here.

Originality/value

The paper should be of value to policymakers and policy analysts seeking to understand more systematically the implications of the current legislative proposals in the context of previous empirical and theoretical knowledge. It will also be of value as an up‐to‐date analytical account of an important dimension of the proposed health reforms in the context of longer term historical understandings frequently missing from the organisational memories of health and social care agencies.

Article
Publication date: 16 February 2015

Jim Thomas

Integrating services does not necessarily lead to improved outcomes for people with care and support needs and fails to address the need for workforce integration. Workforce…

161

Abstract

Purpose

Integrating services does not necessarily lead to improved outcomes for people with care and support needs and fails to address the need for workforce integration. Workforce integration requires different professional groups to give up personal power, put the people they are supporting ahead of entrenched professional rivalries and be versatile not flexible in how they work. Integration is not important to people with care and support needs, unless it makes a difference to their ability to lead an independent life. The paper aims to discuss these issues.

Design/methodology/approach

A personal opinion piece based on learning from the development of principles for workforce integration with social care and health employers.

Findings

Integration takes time and there is no quick fix or magic solution, but it can happen. People's behaviour and motivations are complex, confusing and often inconsistent, and mandating service integration will not change the way workers behave. Perhaps it is now time to stop using service integration as a way of avoiding making tough decisions about the more challenging issue of workforce integration and what this means for those with power and control over people's lives.

Originality/value

The paper separates integration into service and workforce integration and argues that too much focus is given to the former rather the latter.

Details

Journal of Integrated Care, vol. 23 no. 1
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 1 August 2016

John Berry

The purpose of this paper is to describe and analyse two features of multicultural societies: diversity and equity. The author argues that both these features are necessary for…

2406

Abstract

Purpose

The purpose of this paper is to describe and analyse two features of multicultural societies: diversity and equity. The author argues that both these features are necessary for multicultural societies and their institutions to be successful. Diversity is understood to include variations in culture, ethnicity, religion, age, gender and sexual orientation. Equity is understood to include inclusive participation and the removal of barriers to such participation. Diversity without the opportunity for equitable participation can lead to a form of separation; equity without diversity can lead to a form of assimilation; the absence of both can lead to marginalisation; and the presence of both can lead to a full integration.

Design/methodology/approach

This is a conceptual paper with a focus on better understanding of how to manage multicultural societies and institutions.

Findings

The author distinguishes between three meanings of multiculturalism; as demography; as policy; and as ideology. He proposes a conceptual framework to illustrate the various ways in which intercultural relations may take place at three levels (society, institutions and individual), and with two kinds of groups (dominant and non-dominant). An analysis of multiculturalism policy in Canada and internationally reveals three principles needed for success in such societies: the multiculturalism principle; the integration principle; and the contact principle.

Research limitations/implications

The use of these concepts for better management of intercultural relations in multicultural societies and institutions through mutual adaptation is proposed.

Originality/value

With much debate and confusion about the meaning and value of multiculturalism, this paper has sought to clarify many of the concepts and distinctions.

Details

Cross Cultural & Strategic Management, vol. 23 no. 3
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 22 June 2022

Ugo Pagallo, Jacopo Ciani Sciolla and Massimo Durante

The paper aims to examine the environmental challenges of artificial intelligence (AI) in EU law that regard both illicit uses of the technology, i.e. overuse or misuse of AI and…

1378

Abstract

Purpose

The paper aims to examine the environmental challenges of artificial intelligence (AI) in EU law that regard both illicit uses of the technology, i.e. overuse or misuse of AI and its possible underuses. The aim of the paper is to show how such regulatory efforts of legislators should be understood as a critical component of the Green Deal of the EU institutions, that is, to save our planet from impoverishment, plunder and destruction.

Design/methodology/approach

To illustrate the different ways in which AI can represent a game-changer for our environmental challenges, attention is drawn to a multidisciplinary approach, which includes the analysis of the initiatives on the European Green Deal; the proposals for a new legal framework on data governance and AI; principles of environmental and constitutional law; the interaction of such principles and provisions of environmental and constitutional law with AI regulations; other sources of EU law and of its Member States.

Findings

Most recent initiatives on AI, including the AI Act (AIA) of the European Commission, have insisted on a human-centric approach, whereas it seems obvious that the challenges of environmental law, including those triggered by AI, should be addressed in accordance with an ontocentric, rather than anthropocentric stance. The paper provides four recommendations for the legal consequences of this short-sighted view, including the lack of environmental concerns in the AIA.

Research limitations/implications

The environmental challenges of AI suggest complementing current regulatory efforts of EU lawmakers with a new generation of eco-impact assessments; duties of care and disclosure of non-financial information; clearer parameters for the implementation of the integration principle in EU constitutional law; special policies for the risk of underusing AI for environmental purposes. Further research should examine these policies in connection with the principle of sustainability and the EU plan for a circular economy, as another crucial ingredient of the Green Deal.

Practical implications

The paper provides a set of concrete measures to properly tackle both illicit uses of AI and the risk of its possible underuse for environmental purposes. Such measures do not only concern the “top down” efforts of legislators but also litigation and the role of courts. Current trends of climate change litigation and the transplant of class actions into several civil law jurisdictions shed new light on the ways in which we should address the environmental challenges of AI, even before a court.

Social implications

A more robust protection of people’s right to a high level of environmental protection and the improvement of the quality of the environment follows as a result of the analysis on the legal threats and opportunities brought forth by AI.

Originality/value

The paper explores a set of issues, often overlooked by scholars and institutions, that is nonetheless crucial for any Green Deal, such as the distinction between the human-centric approach of current proposals in the field of technological regulation and the traditional ontocentric stance of environmental law. The analysis considers for the first time the legal issues that follow this distinction in the field of AI regulation and how we should address them.

Details

Transforming Government: People, Process and Policy, vol. 16 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 1 January 2004

Jan Kratzer, Roger Th.A.J. Leenders and Jo M.L. Van Engelen

Multifunctional teams have become commonplace in new product development (NPD) endeavors. Knowledge on the functioning of such teams, however, remains little. In this article two…

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Abstract

Multifunctional teams have become commonplace in new product development (NPD) endeavors. Knowledge on the functioning of such teams, however, remains little. In this article two major principles about how these teams function are investigated, team cooperation and team integration. A theoretical discussion indicates that there is not a clear‐cut way to manage team cooperation and team integration in order to achieve high performance. The management of these principles in NPD teams is rather a delicate managerial challenge. These theoretical considerations are statistically examined then. The results show that both team cooperation and team integration are inversely U‐shaped related to NPD team performance. In managerial terms the results imply that creating the right level of team cooperation and team integration managers have to balance their actions between two extremes. The article finishes by presenting opportunities how to do so.

Details

Team Performance Management: An International Journal, vol. 10 no. 1/2
Type: Research Article
ISSN: 1352-7592

Keywords

Book part
Publication date: 14 July 2015

Mitchell Lee Marks and Philip H. Mirvis

This chapter examines recent practices being adopted in the Precombination Phase of a merger or acquisition–a period that typically has not been utilized by leaders to put deals…

Abstract

This chapter examines recent practices being adopted in the Precombination Phase of a merger or acquisition–a period that typically has not been utilized by leaders to put deals on the track toward success. We begin by briefly reviewing the M&A process and highlighting the success factors and common problem areas in each of the three phases of a deal. We then discuss emerging trends in making the Precombination Phase more successful, including conducting a more thorough due diligence, setting a vision for the combined organization, accelerating early integration planning, and establishing integration principles and priorities.

Details

Advances in Mergers and Acquisitions
Type: Book
ISBN: 978-1-78560-090-6

Keywords

Book part
Publication date: 14 December 2017

Frédéric Le Roy, Anne-Sophie Fernandez and Paul Chiambaretto

This chapter develops an on-going theory of coopetition management in knowledge-based industries. Coopetition is a strategy which combines simultaneously competitive and…

Abstract

This chapter develops an on-going theory of coopetition management in knowledge-based industries. Coopetition is a strategy which combines simultaneously competitive and collaborative relationships. This combination permits companies to benefit from both the advantages of the competition and the advantage of collaboration. However, this strategy is also risky in case of unintended spillovers and technology plunders. Companies have to manage the coopetitive risk by implementing three principles of coopetition management: the separation principle, the integration principle, and the co-management principle.

Details

Global Opportunities for Entrepreneurial Growth: Coopetition and Knowledge Dynamics within and across Firms
Type: Book
ISBN: 978-1-78714-502-3

Keywords

1 – 10 of over 63000