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Article
Publication date: 9 March 2021

Arnab Adhikari, Samadrita Bhattacharyya, Sumanta Basu and Rajesh Bhattacharya

In the context of India, this article proposes an integrated multicriteria decision-making (MCDM) regression-based methodology to evaluate input-level performance of the schools…

Abstract

Purpose

In the context of India, this article proposes an integrated multicriteria decision-making (MCDM) regression-based methodology to evaluate input-level performance of the schools and investigate the impact of this performance along with contextual factors, i.e. medium of instruction and location of the school, on the school's output level performance, i.e. student pass rate.

Design/methodology/approach

First, Shannon entropy-based approach is applied for the weight assignment to different parameters. Then, integrated VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) technique for order preference by similarity to an ideal solution (TOPSIS)-based methodology is devised to measure the input-level performance of a school. Finally, multiple linear regression (MLR) analysis is incorporated to study the effect of input-level performance and above-mentioned contextual factors on the school's output-level performance.

Findings

Proposed methodology is applied to assess the input-level performance of 82,930 primary and secondary schools of West Bengal, India. All the factors have a significant impact on boys' pass rate, whereas only input-level performance and location of the school have a significant influence on the girls' pass rate.

Practical implications

The entropy-based approach highlights the importance of scientific weight assignment. Integrated MCDM demonstrates the significance of aggregation due to the variation in scores related to input-level performance across the methods. Regression analysis facilitates the exploration of determinants influencing the output-level performance of the schools.

Originality/value

This work depicts a holistic picture of the performance measurement system of the schools. It encompasses scientific weight assignment to the evaluation criteria, integrated input-level performance assessment of the schools and investigation into the effect of this performance, as well as other contextual factors on the output level performance.

Details

International Journal of Productivity and Performance Management, vol. 71 no. 7
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 9 October 2017

Puneeta Ajmera

Organizations have to evaluate their internal and external environments in this highly competitive world. Strengths, weaknesses, opportunities and threats (SWOT) analysis is a…

1649

Abstract

Purpose

Organizations have to evaluate their internal and external environments in this highly competitive world. Strengths, weaknesses, opportunities and threats (SWOT) analysis is a very useful technique which analyzes the strengths, weaknesses, opportunities and threats of an organization for taking strategic decisions and it also provides a foundation for the formulation of strategies. But the drawback of SWOT analysis is that it does not quantify the importance of individual factors affecting the organization and the individual factors are described in brief without weighing them. Because of this reason, SWOT analysis can be integrated with any multiple attribute decision-making (MADM) technique like the technique for order preference by similarity to ideal solution (TOPSIS), analytical hierarchy process, etc., to evaluate the best alternative among the available strategic alternatives. The paper aims to discuss these issues.

Design/methodology/approach

In this study, SWOT analysis is integrated with a multicriteria decision-making technique called TOPSIS to rank different strategies for Indian medical tourism in order of priority.

Findings

SO strategy (providing best facilitation and care to the medical tourists at par to developed countries) is the best strategy which matches with the four elements of S, W, O and T of SWOT matrix and 35 strategic indicators.

Practical implications

This paper proposes a solution based on a combined SWOT analysis and TOPSIS approach to help the organizations to evaluate and select strategies.

Originality/value

Creating a new technology or administering a new strategy always has some degree of resistance by employees. To minimize resistance, the author has used TOPSIS as it involves group thinking, requiring every manager of the organization to analyze and evaluate different alternatives and average measure of each parameter in final decision matrix.

Details

International Journal of Health Care Quality Assurance, vol. 30 no. 8
Type: Research Article
ISSN: 0952-6862

Keywords

Book part
Publication date: 13 May 2019

Hasan Dinçer and Serhat Yüksel

The purpose of the study is to analyze the risk of violent conflict with the global conflict risk factors in the Middle East economies by using an integrated fuzzy decision…

Abstract

The purpose of the study is to analyze the risk of violent conflict with the global conflict risk factors in the Middle East economies by using an integrated fuzzy decision approach. For this purpose, five different dimensions and 24 different criteria are defined by analyzing similar studies in the literature. The dataset is borrowed from the European Commission, and experts appointed for the linguistic evaluation of each dimension and criterion. Additionally, fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL) methodology is used to weigh dimensions and criteria and Multi-objective Optimization on the basis of Ratio Analysis (MOORA) approach is considered to rank the countries with respect to the conflict risk. Social dimension was concluded to have the highest importance of the Global Conflict Risk Index. Moreover, Syria, Libya, and Saudi Arabia were identified as the countries that have high conflict risk. Because these countries have high risk of facing conflict in the future, it is strongly recommended that they should primarily focus on social factors in order to minimize this risk.

Details

The Impact of Global Terrorism on Economic and Political Development
Type: Book
ISBN: 978-1-78769-919-9

Keywords

Article
Publication date: 17 December 2021

Sudipta Ghosh, Madhab Chandra Mandal and Amitava Ray

Supplier selection (SS) is one of the prime competencies in a sourcing decision. Taking into account the key role played by suppliers in facilitating the implementation of green…

1260

Abstract

Purpose

Supplier selection (SS) is one of the prime competencies in a sourcing decision. Taking into account the key role played by suppliers in facilitating the implementation of green supply chain management (GSCM), it is somewhat surprising that very little research attention has been imparted to the development of a strategic sourcing model for GSCM. This research aims to develop a strategic sourcing framework in which supplier organizations are prioritized and ranked based on their GSCM performance. Accordingly, the benchmark organization is identified and its strategy is explored for GSCM performance improvement.

Design/methodology/approach

The research develops an innovative GSCM performance evaluation framework using six parameters, namely, investment in corporate social responsibility, investment in research and development, utilization of renewable energy, total energy consumption, total carbon-di-oxide emissions and total waste generation. An integrated multicriteria decision-making (MCDM) approach is proposed in which the entropy method calculates criteria weights. The Complex Proportional Assessment (COPRAS) and the Grey relational analysis (GRA) methods are used to rank supplier organizations based on their performance scores. A real-world case of green supplier selection (GSS) is considered in which five leading India-based automobile manufacturing organizations (Supplier 1, Supplier 2, Supplier 3, Supplier 4 and Supplier 5) are selected. Surveys with industry experts at the strategic, tactical, and operational levels are carried out to collect relevant data.

Findings

The results reveal that total carbon dioxide emission is the most influential parameter, as it gains the highest weight. On the contrary, investment in research and development, and total waste generation have no significant impact on GSCM performance. Results show that Supplier 5 secures the top rank. Hence, it is the benchmark organization.

Research limitations/implications

The proposed methodology offers an easy and comprehensive approach to sourcing decisions in the field of GSCM. The entropy weight-based COPRAS and GRA methods offer an error-free channel of decision-making and can be proficiently used to outrank various industrial sectors based on their GSCM performances. This research is specific to the automobile manufacturing supply chain. Therefore, research outcomes may vary across supply chains with distinct characteristics.

Practical implications

The basic propositions of this research are based on a real-world case. Hence, the research findings are practically feasible. The less significant parameters identified in this study would enable managers to impart more attention to vulnerable areas for improvement. This research may help policymakers identify the influential parameters for effective GSCM implementation. As this research considers all aspects of sustainability, the strategies of the benchmark supplier have a direct impact on organizations' overall sustainability. The study would enable practitioners to make various strategies for GSCM performance improvement and to develop a cleaner production system.

Originality/value

The originality of this research lies in the consideration of both economic, social, environmental and operational aspects of sustainability for assessing the GSCM performance of supplier organizations. Quantitative criteria are considered so that vagueness can be removed from the decision. The use of an integrated grey-based approach for developing a strategic sourcing model is another unique feature of this study.

Details

Benchmarking: An International Journal, vol. 29 no. 10
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 30 October 2020

Adrija Majumdar and Arnab Adhikari

In the context of sharing economy, the superhost program of Airbnb emerges as a phenomenal success story that has transformed the tourism industry and garnered humongous…

Abstract

Purpose

In the context of sharing economy, the superhost program of Airbnb emerges as a phenomenal success story that has transformed the tourism industry and garnered humongous popularity. Proper performance evaluation and classification of the superhosts are crucial to incentivize superhosts to maintain higher service quality. The main objective of this paper is to design an integrated multicriteria decision-making (MCDM) method-based performance evaluation and classification framework for the superhosts of Airbnb and to study the variation in various contextual factors such as price, number of listings and cancelation policy across the superhosts.

Design/methodology/approach

This work considers three weighting techniques, mean, entropy and CRITIC-based methods to determine the weights of factors. For each of the weighting techniques, an integrated TOPSIS-MOORA-based performance evaluation method and classification framework have been developed. The proposed methodology has been applied for the performance evaluation of the superhosts (7,308) of New York City using real data from Airbnb.

Findings

From the perspective of performance evaluation, the importance of devising an integrated methodology instead of adopting a single approach has been highlighted using a nonparametric Wilcoxon signed-rank test. As per the context-specific findings, it has been observed that the price and the number of listings are the highest for the superhosts in the topmost category.

Practical implications

The proposed methodology facilitates the design of a leaderboard to motivate service providers to perform better. Also, it can be applicable in other accommodation-sharing economy platforms and ride-sharing platforms.

Originality/value

This is the first work that proposes a performance evaluation and classification framework for the service providers of the sharing economy in the context of tourism industry.

Details

Benchmarking: An International Journal, vol. 28 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 31 October 2023

P Kritee Rao and Akanksha Shukla

Sustainable strategic management (SSM) is an integrated concept that entails sustainability in the approaches and processes of strategic management. Banking being a rapidly…

Abstract

Purpose

Sustainable strategic management (SSM) is an integrated concept that entails sustainability in the approaches and processes of strategic management. Banking being a rapidly growing industry in service sector, it is reasonably important to study the SSM and its integrated performance. This paper aims to study the sustainable-strategic (SS) factors of Indian banks that affects their endurance and prioritizes the banks based on their sustainable and strategic performance.

Design/methodology/approach

This study appertains a sustainable balanced scorecard (SBSC) framework to determine the SS factors and an integrated multicriteria decision making (MCDM) method to weigh the criteria and prioritize the banks' performance.

Findings

The criterion weightage signifies sustainability, followed by financial and internal business perspective to be a crucial dimension for the performance of banks. The banks, State Bank of India, HDFC Bank Ltd and Canara Bank are ranked top-most on the SS performance.

Research limitations/implications

The insights from the study on SS factors and banks' performance can be further used by policy-makers and researchers to understand the sustainability assessing factors and focus on making policies and further studies to enhance the performance in this regard.

Originality/value

Banking is one of the potentially growing industry in service sector. It being a major part of economy's sustainable growth, it is essential to assess the SS factors that enhance their sustainable performance. There is dearth of study in this purview, for developing countries like India. Thus, this study critically analyses the strategic sustainability of Indian banking industry to ascertain the SS factors and prioritize the performance of banks based on criterion weightage and bank's SS operations.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 4 April 2016

Vivek Soni, Surya Prakash Singh and Devinder Kumar Banwet

The purpose of this paper is to prioritize Indian energy sector projects, namely, coal, gas, hydro and solar using fuzzy PROMETHHE (F-PROMETHEE) and Visual PROMETHEE applications…

2019

Abstract

Purpose

The purpose of this paper is to prioritize Indian energy sector projects, namely, coal, gas, hydro and solar using fuzzy PROMETHHE (F-PROMETHEE) and Visual PROMETHEE applications and multicriteria decision-making (MCDM) analyses.

Design/methodology/approach

The MCDM outranking approach of PROMETHEE under fuzzy environment is used. Four projects of energy sector are selected as alternatives and are compared based on various criteria. These criteria selected on the perspectives of life cycle costing (LCC) analysis and related management approaches for prioritizing projects for effective decision-making (DM). The F-PROMETHEE is described and results are also compared with outranking application in Visual PROMETHEE software based on same set of criteria. For better understanding, the graphical representations of the multicriteria problem are also shown using graphical analysis for interactive aid.

Findings

On applying F-PROMETHEE on four energy projects, coal and solar projects outrank high and results shows that coal-based project is preferable and should be considered.

Research limitations/implications

Here F-PROMETHEE and Visual PROMETHEE are used as MCDM techniques. However, few other MCDM techniques such as ELECTRE and EATWOS can be also explored to outrank Indian energy sector projects.

Practical implications

Indian energy sector involves high degree of complexity for effective DM on the front of prioritized investment-related capacity addition through energy projects. Outranking methods like F-PROMETHEE is able to address the criteria to criteria impact on DM support precisely.

Social implications

The finding can provide information to the government or public sector regarding various possible investment options on energy projects in India.

Originality/value

This paper can be supplement and act as the support for DM in conflicting situations specifically for prioritizing investments on various energy projects, which further can synergize conflicting ideas of various stakeholders of the Indian energy sector.

Details

International Journal of Energy Sector Management, vol. 10 no. 1
Type: Research Article
ISSN: 1750-6220

Keywords

Article
Publication date: 15 February 2024

Ganesh Narkhede

Efforts to implement supplier selection and order allocation (SSOA) approaches in small and medium-sized enterprises (SMEs) are quite restricted due to the lack of affordable and…

Abstract

Purpose

Efforts to implement supplier selection and order allocation (SSOA) approaches in small and medium-sized enterprises (SMEs) are quite restricted due to the lack of affordable and simple-to-use strategies. Although there is a huge amount of literature on SSOA techniques, very few studies have attempted to address the issues faced by SMEs and develop strategies from their point of view. The purpose of this study is to provide an effective, practical, and time-tested integrated SSOA framework for evaluating the performance of suppliers and allocating orders to them that can improve the efficiency and competitiveness of SMEs.

Design/methodology/approach

This study was conducted in two stages. First, an integrated supplier selection approach was designed, which consists of the analytic hierarchy process and newly developed measurement alternatives and ranking using compromise solution to evaluate supplier performance and rank them. Second, the Wagner-Whitin algorithm is used to determine optimal order quantities and optimize inventory carrying and ordering costs. The joint impact of quantity discounts is also evaluated at the end.

Findings

Insights derived from the case study proved that the proposed approach is capable of assisting purchase managers in the SSOA decision-making process. In addition, this case study resulted in 10.89% total cost savings and fewer stock-out situations.

Research limitations/implications

Criteria selected in this study are based on the advice of the managers in the selected manufacturing organizations. So the methods applied are limited to manufacturing SMEs. There were some aspects of the supplier selection process that this study could not explore. The development of an effective, reliable supplier selection procedure is a continuous process and it is indeed certainly possible that there are other aspects of supplier selection that are more crucial but are not considered in the proposed approach.

Practical implications

Purchase managers working in SMEs will be the primary beneficiaries of the developed approach. The suggested integrated approach can make a strategic difference in the working of SMEs.

Originality/value

A practical SSOA framework is developed for professionals working in SMEs. This approach will help SMEs to manage their operations effectively.

Details

Journal of Global Operations and Strategic Sourcing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 2 November 2015

Dilip Kumar Sen, Saurav Datta and Siba Sankar Mahapatra

Decision making is the task of selecting the most appropriate alternative among a finite set of possible alternatives with respect to some attributes. The attributes may be…

Abstract

Purpose

Decision making is the task of selecting the most appropriate alternative among a finite set of possible alternatives with respect to some attributes. The attributes may be subjective or objective (or combination of both), depending upon the situation; requirements may also be conflicting. In practice, most of the real-world decision-making problems are based on subjective evaluation criteria which are basically ill-defined and vague. Since subjective human judgment bears ambiguity and vagueness in the decision making; application of grey numbers set theory may be proved fruitful in this context. The paper aims to discuss these issues.

Design/methodology/approach

Owing to the advantages of grey numbers set theory in tackling subjectivity in decision making; the crisp-TODIM needs to be extended by integrating with grey numbers set theory in order to facilitate decision making consisting of subjective data. Hence, the unified objective of this paper is to propose a grey-based TODIM approach in the context of decision making.

Findings

Application potential of grey-TODIM has been demonstrated through a case empirical robot selection problem. Result obtained thereof, has also been compared to that of existing grey-based decision support systems available in literature.

Originality/value

Application potential of grey-based decision support systems (grey-TOPSIS, grey analysis, grey-MOORA) have been highlighted in available literature resource. However, the shortcoming of these approaches is that they do not consider decision-makers’ risk attitude while decision making. TODIM method is derived from the philosophy of Cumulative Prospect Theory (CPT) which considers risk averting attitude of the decision maker in case of gain and risk seeking attitude in case of loss, while comparing dominance between two alternatives with respect to a particular criterion. Hence, this paper contributes a mathematical foundation of TODIM coupled with grey numbers set theory for logical decision making.

Details

Grey Systems: Theory and Application, vol. 5 no. 3
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 7 September 2012

Rajesh Gupta, Anish Sachdeva and Arvind Bhardwaj

The purpose of this paper is to develop a method to select the best alternative in a multi‐criteria decision making (MCDM) environment when the decision is taken by a group of…

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Abstract

Purpose

The purpose of this paper is to develop a method to select the best alternative in a multi‐criteria decision making (MCDM) environment when the decision is taken by a group of members in an uncertain environment.

Design/methodology/approach

In this paper, Fuzzy Preference Ranking Organization Method for Enrichment Evaluations (Fuzzy PROMETHEE) technique has been used for MCDM problems. The team of decision makers is constituted to integrate their opinion. The analysis is done using Geometrical Analysis for Interactive Aid (GAIA) plane, available in Decision Lab 2000 software, which provides valuable help in understanding the conflicts among criteria.

Findings

The selection of best alternative is done on the basis of generally conflicting criteria. Fuzzy PROMETHEE technique has been proposed and the same is demonstrated using Decision Lab 2000 software. This software can be used for as many criteria as possible and also in a fuzzy environment, where the crisp data for criteria comparison are not available. It is found that the analysis of the results becomes very easy and effective with this software. A case study is conducted for a cement company to select the logistic service providers (LSPs) to demonstrate its ease and effectiveness of use.

Originality/value

The research provides a model to choose the best alternative using Decision Lab 2000 software for Fuzzy PROMETHEE technique. The proposed methodology can be used in a fuzzy environment with ease and effectiveness. In the competitive scenario, this could help the industry in prompt and efficient decision making in MCDM problems.

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