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Article
Publication date: 8 April 2014

Lingling Gao and Xuesong Bai

With recent advances in internet technologies, internet of things (IoT) technology is having an increasing impact on our daily lives, and beginning to offer interesting…

Abstract

Purpose

With recent advances in internet technologies, internet of things (IoT) technology is having an increasing impact on our daily lives, and beginning to offer interesting and advantageous new services. The current research aims to develop and test an integrative model of factors determining consumers' acceptance of IoT technology.

Design/methodology/approach

Based on technology acceptance model (TAM), the authors proposed an IoT acceptance model that consists of three technology factors (perceived usefulness, perceived ease of use, and trust); one social context factor (social influence); and two individual user characteristics (perceived enjoyment and perceived behavioral control). Data from 368 Chinese consumers were used to test the research model through the use of structural equation modeling.

Findings

The results showed particularly strong support for the effects of perceived usefulness, perceived ease of use, social influence, perceived enjoyment, and perceived behavioral control. However, trust played an insignificant role in predicting the intention. In addition, perceived ease of use and trust were found to affect perceived usefulness. Compared with the individual TAM model, the integrated model provides more explanation on user behavioral intention toward IoT usage.

Originality/value

The integrated model explores the driving factors of individuals' willingness to use IoT technology from the perspectives of the technology itself, social context and individual user characteristic. It links the constructs of social influence, enjoyment, and perceived behavioral control to the TAM and successfully extends TAM in the IoT technology context.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 26 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

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Book part
Publication date: 8 August 2005

Janet H. Marler and James H. Dulebohn

We review the literature on individual acceptance of technology to show how organizations can improve the effective use of human resource web-based technologies…

Abstract

We review the literature on individual acceptance of technology to show how organizations can improve the effective use of human resource web-based technologies. Integrating and expanding several theoretical models of technology acceptance, we develop a perceptual model of employee self-service (ESS) acceptance and usage. Based on this model, we propose several key individual, technological, and organizational factors relevant to individual intentions to use ESS technology. We summarize these in several testable propositions and also discuss implications for organizational researchers and practitioners.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-0-76231-215-3

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Article
Publication date: 8 July 2014

Hemlata Gangwar, Hema Date and A.D. Raoot

The purpose of this paper is to review the literature on information technology adoption in organizations to understand the need of integrated models for technology…

Abstract

Purpose

The purpose of this paper is to review the literature on information technology adoption in organizations to understand the need of integrated models for technology adoption. It further makes an attempt to identify key parameters to integrate technology acceptance model (TAM) and technology-organization-environment (TOE) framework for firm level technology adoption. This integration is intended to improve predictive power of resulting model.

Design/methodology/approach

The research papers are accessed from the popular databases from 2000 to 2012. The selected papers have addressed technology adoption in context of recent technologies such as e-commerce, ERP, RFID, EDI and knowledge management, etc. The paper attempts to review the studies based on TAM model and TOE framework to identify relevant set of variables for the adoption of these technologies in organizations.

Findings

TAM and its extended versions have high capability to explain the technology adoption while the significance of TOE framework is similarly recognized in explaining technology adoption. This review presents a holistic picture of a set of variables which can be used in the adoption of similar technologies in future. Further, the study has advocated the integration of TAM model and TOE framework to improve their explanatory power in technology adoption. The identified set of variables of TAM model and TOE framework can be used to integrate the two. Guidelines for integrating the two are also explained.

Research limitations/implications

This study provides a platform for studying adoption of similar technologies using integration of TAM and TOE.

Practical implications

The researchers and managers can use the set of variables identified for adoption of similar technologies in organizations.

Originality/value

The review presents a set of variables which can be used to study adoption of similar technologies in future.

Details

Journal of Enterprise Information Management, vol. 27 no. 4
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 19 October 2015

Yiwen Gao, He Li and Yan Luo

The purpose of this paper is to investigate the factors associated with consumer’s intention to adopt wearable technology in healthcare, and to examine the moderating…

Abstract

Purpose

The purpose of this paper is to investigate the factors associated with consumer’s intention to adopt wearable technology in healthcare, and to examine the moderating effects of product type on consumer’s adoption intention.

Design/methodology/approach

An integrated acceptance model was developed based on unified theory of acceptance and use of technology 2 (UTAUT2), protection motivation theory (PMT), and privacy calculus theory. The model was tested with 462 respondents using a survey.

Findings

Consumer’s decision to adopt healthcare wearable technology is affected by factors from technology, health, and privacy perspectives. Specially, fitness device users care more about hedonic motivation, functional congruence, social influence, perceived privacy risk, and perceived vulnerability, but medical device users pay more attention to perceived expectancy, self-efficacy, effort expectancy, and perceived severity.

Originality/value

This study is among the first to investigate healthcare wearable device from behavioral perspective. It also helps to comprehensively understand emerging health information technology (HIT) acceptance from technology, health, and privacy perspectives.

Details

Industrial Management & Data Systems, vol. 115 no. 9
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 15 March 2013

Nripendra P. Rana, Yogesh K. Dwivedi and Michael D. Williams

The purpose of this paper is to empirically examine the performance of the alternative IS/IT adoption models used more frequently in the citizen centric adoption of…

Abstract

Purpose

The purpose of this paper is to empirically examine the performance of the alternative IS/IT adoption models used more frequently in the citizen centric adoption of e‐government systems. Such analysis will not only provide a trend about the models and subsequent constructs being utilized in this area of research but also guides us toward laying a foundation for the formulation of an alternative integrated model for citizen centric adoption of e‐government services.

Design/methodology/approach

The relevant secondary data from 87 research studies on citizen centric e‐government services were analysed to examine the performance of some of the most frequently used alternative models (e.g. technology acceptance model (TAM), diffusion of innovation|innovation diffusion theory (DOI|IDT), DeLone and McLean IS success model, unified theory of acceptance and use of technology (UTAUT), and theory of planned behaviour (TPB)) of IS/IT adoption in this area of research.

Findings

The findings of this research indicate that TAM is by far the best suited model for analysing citizen centric adoption of e‐government services. It was also found that although diffusion of innovation|innovation diffusion theory (DOI|IDT) is the second highly used model, only three of its constructs (i.e. compatibility, complexity, and relative advantage) were in use across various studies. Moreover, it was visualised that constructs such as triability and observability were never used in the e‐government context. Similarly, the constructs from TPB have not been used up to the presence of the model across various studies. All the constructs (i.e. performance expectancy, effort expectancy, and social influence) of the UTAUT model, except facilitating conditions, have been used quite regularly.

Research limitations/implications

This research evaluates the various IS/IT adoption research models being used in e‐government adoption only on the basis of their performances across the existing research studies. The evaluation of the performance of such models may not reflect their true picture only through meta‐analysis.

Originality/value

This paper presents a comprehensive meta‐analysis of some of the most frequently used IS/IT adoption models in the context of e‐government adoption research. Such analysis would help us picking up the most appropriate models and/or their constructs for developing an alternative model for our research.

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Article
Publication date: 2 February 2015

Eunil Park, Jungyeon Sung and Kwangsu Cho

This paper aims to explore users’ perception of, and then intention toward using, e-book devices as new reading devices, based upon an integrated technology acceptance

Abstract

Purpose

This paper aims to explore users’ perception of, and then intention toward using, e-book devices as new reading devices, based upon an integrated technology acceptance model (TAM), reading engagement based upon flow theory and readability. The recent introduction of e-book devices has drastically changed the way people access and use reading content. However, few studies have explored the impact of reading experience on acceptance of e-book devices.

Design/methodology/approach

A total of 219 participants participated in a survey after using e-book devices to analyze the research model.

Findings

This study confirmed the crucial roles played by viewing experience, perceived mobility, perceived behavioral control, skill and readability. Also perceived usefulness and text satisfaction were found to have a positive and significant association with acceptance of e-book devices.

Research limitations/implications

Implications and suggestions for researchers and manufacturers are also addressed in the present study.

Originality/value

The current study focused on how actual reading experiences using e-book devices influences acceptance of e-book devices, through the triangular integrated model of TAM, reading engagement and readability features, and investigating users’ reading experience on the basis of responses to the characteristics of e-book devices.

Details

The Electronic Library, vol. 33 no. 1
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 8 June 2021

Abeer F. Alkhwaldi and Amir A. Abdulmuhsin

This paper aims to investigate the factors that affect the acceptance of distance learning systems by university academic staff and students in Jordan. To achieve this…

Abstract

Purpose

This paper aims to investigate the factors that affect the acceptance of distance learning systems by university academic staff and students in Jordan. To achieve this objective, it has been proposed to examine the distance learning experience of Jordanian Higher Education Institutions (HEIs) after the universities institution suspended face-to-face (traditional) courses delivery owing to novel Coronavirus’ (COVID-19) fears.

Design/methodology/approach

This study expands upon unified theory of acceptance and use of technology 2 by incorporating contextual variables such as trust (TR), autonomy (AUT) and compatibility (CMP). Data collection has been carried out through an online survey, which targeted participants at public and private universities during the crisis time of coronavirus. Structural equation modelling has been used to validate the proposed research model.

Findings

The outcomes revealed that performance expectancy, facilitating conditions, TR and AUT were the significant predictors of distance learning acceptance in both samples. By identifying the factors affecting the acceptance of distance learning systems, it will be more useful to offer better services of distance learning. This will also help to demonstrate that distance learning will be capable of delivering the educational aims of HEIs to areas where a pandemic outbreak in the Middle East.

Originality/value

Distance learning provides university students with quality education, engaging platforms and most significantly a safe teaching environment. The results and implications to both practice and theory are described.

Details

Journal of International Education in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-469X

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Article
Publication date: 24 June 2019

Mustafa Hilal, Tayyab Maqsood and Amir Abdekhodaee

The purpose of this paper is to develop a hybrid conceptual model for building information modelling (BIM) adoption in facilities management (FM) through the integration…

Abstract

Purpose

The purpose of this paper is to develop a hybrid conceptual model for building information modelling (BIM) adoption in facilities management (FM) through the integration of the technology task fit (TTF) and the unified theory of acceptance and use of technology (UTAUT) theories. The study also aims to identify the influence factors of BIM adoption and usage in FM and identify gaps in the existing literature and to provide a holistic picture of recent research in technology acceptance and adoption in the construction industry and FM sector.

Design/methodology/approach

The research methodology was to first review the literature to determine how users come to accept new technologies and what leads to adoption of BIM in the construction industry and in FM and to identify gaps as the starting point for developing a conceptual framework for greater adoption of BIM in FM. Using the results from the literature review, the conceptual framework for BIM adoption in FM has been formulated.

Findings

The resulting model of the current research is expected to improve our understanding of the acceptance and adoption of BIM by FM.

Research limitations/implications

The research hypotheses need to be tested for validation. Future works includes survey and experts’ interviews for model validation.

Originality/value

This paper fulfils an identified need to study how FM come to accept and adopt BIM through the integration of TTF and UTAUT.

Details

Construction Innovation , vol. 19 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

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Article
Publication date: 1 June 2015

Marjolein C. J. Caniëls, Heidi K. L. Lenaerts and Cees J. Gelderman

Small to mid-sized enterprises (SMEs) are underrepresented in market orientation and internet-related research. Yet, marketing-related issues represent some of the most…

Abstract

Purpose

Small to mid-sized enterprises (SMEs) are underrepresented in market orientation and internet-related research. Yet, marketing-related issues represent some of the most important problems for SMEs. The purpose of this paper is to explain why SMEs use the internet in business processes and to explore the relationship between market orientation and internet usage.

Design/methodology/approach

The study amalgamates the technology acceptance model, the motivation model and the integrated model of technology acceptance into one model. Hypotheses are tested with survey data from Belgian SMEs using partial least squares.

Findings

One of the findings is that intrinsic and extrinsic motivation are positively significantly related to internet usage intention. No significant relationships were found between behavioural norms and perceived ease of use and between perceived ease of use and the intention to use the internet.

Practical implications

Managerial implications include that SME-internet training providers should focus on methods to increase the user’s perceived enjoyment (intrinsic motivation) instead of emphasizing the perceived ease of use of the internet.

Originality/value

Researchers as well as practitioners have stressed the gains from implementing market-orientated strategies in firms. Together with the prominence of studies about patterns and characteristics of internet usage, this calls for studies that integrate these two streams of literature. The study shows in what way market orientation is related to the capability to use internet to a firm’s long term advantage. Up till now the relationship between market orientation and internet use has hardly received attention.

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Article
Publication date: 4 October 2019

Reinhard E. Kunz and James P. Santomier

Notwithstanding the dynamics of digital transformation and its relevance for revenue generation in the entertainment industry, empirical research that focused on consumer…

Abstract

Purpose

Notwithstanding the dynamics of digital transformation and its relevance for revenue generation in the entertainment industry, empirical research that focused on consumer behavior at the intersection of sport content and media technology acceptance is limited. Virtual reality (VR) is a re-emerging and nowadays commercially available technology that impacts sport consumed through media. The purpose of this paper is to investigate the consumer acceptance of VR technology and highlight the effects of content quality and flow experience as influencing factors of behavioral intention.

Design/methodology/approach

Based on a literature review, the authors constructed and empirically tested a model that extends the unified theory of acceptance and use of technology (UTAUT2) by considering additional antecedent factors. Participants (N=570) in the empirical study viewed sport content via VR technology (Sport VR) and completed a survey before and after viewing. The authors conducted factor analysis and structural equation modeling.

Findings

Three UTAUT2 influencing factors, i.e., performance expectancy, social influence and hedonic motivation, showed significant effects. Furthermore, flow and content quality had positive indirect effects. Thus, the quality of sport content and the state of flow that users experience when immersed in a VR environment are relevant factors that determine the performance expectations of consumers and their Sport VR usage intention.

Originality/value

This empirical study contributes to knowledge on consumer acceptance of a hedonic technology in a sport media context. Moreover, two factors extended the established UTAUT2 model.

Details

Sport, Business and Management: An International Journal, vol. 10 no. 1
Type: Research Article
ISSN: 2042-678X

Keywords

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