Search results

1 – 10 of 12
Article
Publication date: 2 October 2007

Mohd Daud Norzaidi, Siong Choy Chong, Raman Murali and Mohamed Intan Salwani

Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.

2931

Abstract

Purpose

Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.

Design/methodology/approach

The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.

Findings

The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.

Research limitations/implications

The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.

Practical implications

The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption.

Originality/value

This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance.

Details

Industrial Management & Data Systems, vol. 107 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 28 August 2009

Mohd Daud Norzaidi and Mohamed Intan Salwani

Using the extended task‐technology fit (TTF) model, this paper aims to examine technology resistance, technology satisfaction and internet usage on students' performance.

2278

Abstract

Purpose

Using the extended task‐technology fit (TTF) model, this paper aims to examine technology resistance, technology satisfaction and internet usage on students' performance.

Design/methodology/approach

The study was conducted at Universiti Teknologi MARA, Johor, Malaysia and questionnaires were distributed to 354 undergraduate students.

Findings

The structural equation modelling (SEM) results indicate that technology satisfaction and the internet usage significantly explains the variance on students' performance. Task‐technology fit is not a predictor of technology resistance but it does predict the internet usage. The internet usage has greater impact on technology satisfaction than technology satisfaction on the internet usage. Finally, technology resistance is not a predictor of students' performance.

Research limitations/implications

The study focuses only on education in Malaysia and concentrates only on the students' performance and the relationship between technology resistance, technology satisfaction and the internet usage.

Practical implications

The results provide insights on how Malaysian education systems of a similar structure could improve upon their internet adoption.

Originality/value

This study is perhaps one of the first to address internet adoption in education using an extended task‐technology fit model (task‐technology fit, internet usage, technology resistance, technology satisfaction) to investigate their influences on students' performance.

Details

Campus-Wide Information Systems, vol. 26 no. 4
Type: Research Article
ISSN: 1065-0741

Keywords

Article
Publication date: 7 September 2021

Nurfarizan Mazhani Mahmud, Intan Salwani Mohamed and Roshayani Arshad

This paper aims to provide a proper understanding of corruption in the private sector, also known as the supply-side of corruption. It also presents the causes of corrupt…

Abstract

Purpose

This paper aims to provide a proper understanding of corruption in the private sector, also known as the supply-side of corruption. It also presents the causes of corrupt practices and points out the corporations’ actions to mitigate corrupt behaviour in the business environment.

Design/methodology/approach

This study reviews the prior literature on the phenomenon of corruption in the private sector, its causes and the preventive measures that should be implemented.

Findings

Corruption in the private sector was associated with a firm’s interaction with the public sector, and the most common corruption in the private sector is grand corruption, which is improper contribution made to high-level public officials and politicians. The causes of corruption in the private sector can be explained from several dimensions: economy, psychosocial and legal and regulation. Preventative measures encompass both internal strategies, which are endogenous to business and external strategies like exogenous legislation and restrictions enforced by the government or outside organizations.

Originality/value

The efficient strategies in combating corruption need active cooperation and participation from the supply-side of corruption. Thus, this study contributes to the literature on the theoretical understanding of the corruption problem from the supply-side and responsibility play by the private sector in global anti-corruption initiatives.

Details

Journal of Financial Crime, vol. 29 no. 1
Type: Research Article
ISSN: 1359-0790

Keywords

Article
Publication date: 31 July 2021

Redvin Bilu, Faizah Darus, Haslinda Yusoff and Intan Salwani Mohamed

The purpose of this paper is to examine the extent of environmental offences committed in Malaysia charged under the Environmental Quality Act 1974 (EQA1974).

Abstract

Purpose

The purpose of this paper is to examine the extent of environmental offences committed in Malaysia charged under the Environmental Quality Act 1974 (EQA1974).

Design/methodology/approach

This study used secondary data of the environmental court cases report by the Department of Environment (DOE) Malaysia from 2008 until 2016 to examine the nature of environmental offences based on the Treadmill of Production (ToP) approach.

Findings

In comparison with the GDP growth (Department of Statistic Malaysia, 2016), the findings support ToP argument that as far as the treadmill accelerates, the more would be the environmental crime committed. However, all offences charged were weighted more on the ecological additions rather than ecological withdrawn. The trend analysis showed a decreasing trend for all types of offences committed, reflecting that Malaysia's regulatory authorities are committed to fighting against environmental crime perpetrators. Therefore, all parties must be made to internalise the values of conducting business sustainably.

Originality/value

This paper is the first that examines the environmental offences committed in Malaysia using the ToP approach to analyse the nature of the crime committed in Malaysia associated with the growing literature of Green Criminology.

Details

Journal of Financial Crime, vol. 29 no. 3
Type: Research Article
ISSN: 1359-0790

Keywords

Article
Publication date: 5 December 2016

Nabilah Rozzani, Intan Salwani Mohamed and Sharifah Norzehan Syed Yusuf

The purpose of this paper is to explore the implementation of a mobile network system for an Islamic microfinance institution, made in collaboration with a commercial bank…

1107

Abstract

Purpose

The purpose of this paper is to explore the implementation of a mobile network system for an Islamic microfinance institution, made in collaboration with a commercial bank in Malaysia. It also intends to highlight any emerging issues pertaining to the implementation of technology into the disbursement and repayment system of an Islamic microfinance institution from their clients’ perspectives. As Islamic microfinance industry is still growing in Malaysia, findings gathered throughout the course of study are also intended to boost further knowledge relating to this area.

Design/methodology/approach

By using a case study method, interview sessions were conducted separately with clients of the Islamic microfinance institution. The purpose of interview sessions is to identify the benefits and problem that surrounds the usage of mobile banking into the repayment system for Islamic microfinance products. Data triangulation with various public documents was conducted to enhance the credibility and reliability of data, also to support the claims that were made by the respondents.

Findings

It was found that clients are quite satisfied with the disbursement process through a mobile solution. However, the same cannot be said with the repayment process. The difficulties in using the mobile solution pose a major threat to its success. As most clients are not born to be technological savvy, the lack of easiness in methods for the usage of a mobile solution for their transactions pushes them away from further exploring the benefits that can be brought in by the function. Other risks which were highlighted include concerns towards breach of trust and risks of robbery. Clients of the case study, on the other hand, are concerned that the transfer of cash between their meeting venues to the bank would expose them to the public who might try to take advantage from the situation.

Research limitations/implications

As the current study had only focusses on mobile banking aspect of the repayment system for one Islamic microfinance institution, a multiple case study could be adapted to investigate various banking channels being implemented by different Islamic microfinance institutions in Malaysia and their current success.

Practical implications

By highlighting several issues through this study, it is hoped that this Islamic microfinance institution would consider applying other means of payment that are available in the market that is not only cost-efficient, but also beneficial for clients of the institution.

Originality/value

This study highlights the setbacks in the usage of technology by clients of Islamic microfinance institution in Malaysia. Although many approved to the diffusion of innovation in Malaysian banking sector, the same has yet to be achieved in the Islamic microfinance industry, which clients are mostly technology illiterate.

Details

International Journal of Social Economics, vol. 43 no. 12
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 23 May 2008

Mohd Daud Norzaidi, Siong Choy Chong and Mohamed Intan Salwani

Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence…

1755

Abstract

Purpose

Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence managers' performance.

Design/methodology/approach

The study was conducted on 150 middle managers from various organisations in Malaysia's port industry.

Findings

The structural equation modelling results reveal that task‐technology fit is significantly related to usage and perceived resistance, and that perceived resistance is a predictor of usage. Usage predicts performance, but not user resistance. There is no relationship between usage and user resistance, and vice versa.

Research limitations/implications

The study focuses on Malaysia's port industry and concentrates only on the management perspective of intranet usage.

Practical implications

The results provide insights into how the Malaysian port industry and other organisations of a similar structure could enhance their intranet usage.

Originality/value

This study is one of the first to address intranet usage in the port industry, and introduces two importance factors (i.e. perceived resistance and user resistance) that influence managers' task performance.

Details

Aslib Proceedings, vol. 60 no. 3
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 15 March 2011

Mohd Daud Norzaidi, Siong Choy Chong, Mohamed Intan Salwani and Binshan Lin

The purpose of this paper is to investigate whether intranet functionalities predict perceived usefulness, which in turn influences intranet usage and whether such usage…

1909

Abstract

Purpose

The purpose of this paper is to investigate whether intranet functionalities predict perceived usefulness, which in turn influences intranet usage and whether such usage affects job performance of managers.

Design/methodology/approach

About 150 of 357 managers engaged by numerous organizations in the port industry in Malaysia, namely port authority, terminal operator, marine department, immigration department, and royal customs and excise department which utilized intranet were sampled using a set of self‐reporting questionnaires.

Findings

The results of structural equation modeling indicate that intranet functionalities influence perceived usefulness, usage, and indirectly predict port managers' performance.

Research limitations/implications

The paper focuses only on the perspective of intranet usage among middle managers working in the port industry in Malaysia.

Practical implications

Suggestions are provided on how the maritime industry in particular and other industries in general can improve their intranet adoption to achieve organizational goals.

Originality/value

This paper draws attention to the imperative of having proper intranet functionalities in place in light of its indirect impact on job performance improvements.

Details

Kybernetes, vol. 40 no. 1/2
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 5 June 2009

Mohamed Intan Salwani, Govindan Marthandan, Mohd Daud Norzaidi and Siong Choy Chong

Based upon the E‐VALUE model developed, this paper aims to investigate the impact of e‐commerce usage on business performance in the tourism sector.

8228

Abstract

Purpose

Based upon the E‐VALUE model developed, this paper aims to investigate the impact of e‐commerce usage on business performance in the tourism sector.

Design/methodology/approach

A cross‐sectional survey is carried out on 165 Malaysian firms involved in the tourism sector (hotels, resorts, and hospitals engaged in health tourism) through the use of a structured questionnaire.

Findings

The structural equation modeling results indicate that technology competency, firm size, firm scope, web‐technology investment, pressure intensity, and back‐end usage have significant influence on e‐commerce usage. Among these variables, back‐end integration is found to function as a mediator. E‐commerce experience (in years) is found to moderate the relationship between e‐commerce usage and business performance.

Research limitations/implications

The paper focuses on the tourism sector in Malaysia and concentrates only on the management perspective of e‐commerce adoption.

Practical implications

The results provide insights to the Malaysian tourism sector and other organizations of similar structures of how they could improve upon their e‐commerce adoption and/or usage for improved business performance.

Originality/value

This paper is perhaps one of the first to investigate e‐commerce usage in the tourism sector using a comprehensive set of variables through an interactive, comprehensive and multi‐dimensional theoretical model (the E‐VALUE model) in investigating their influences on business performance.

Details

Information Management & Computer Security, vol. 17 no. 2
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 12 November 2018

Silvia Ratna, Endang Siti Astuti, Hamidah Nayati Utami, Kusdi Rahardjo and Zainul Arifin

This study aims to examine the effect of task and technology characteristics on the compatibility of technology and tasks, as well as examine the reciprocal effect between…

Abstract

Purpose

This study aims to examine the effect of task and technology characteristics on the compatibility of technology and tasks, as well as examine the reciprocal effect between the task-technology fit and the use of information systems.

Design/methodology/approach

The study took place in 36 star hotels from one-star to four-star hotels in some cities and districts in South Kalimantan Province. There were 24 hotels in Banjarmasin, 7 hotels in Banjarbaru and 1 hotel in each area of Banjar, Tanah Bumbu, Tabalong, Hulu Sungai Utara and Barito Kuala. The hotels chosen were those implemented the information and communication technology as supporting administrative activities to serve hotel customers. The population was the front office staff in the existing hotels as the users of the information technology. The sampling technique used in this research was the questionnaire distribution in accordance with the number of population. Data were collected from the filled questionnaires. From the 239distributed questionnaires, 164 (68.62 per cent) were returned and used as the research data.

Findings

Task characteristics and technology characteristics have a significant and positive effect on task-technology fit, in which the higher the task characteristics and technology characteristics, the higher the task-technology fit. The task-technology fit and the use of information systems are positive and reciprocal. This means that the higher the task-technology fit, the higher the use of information systems.

Originality/value

The originality of this study is reciprocal relationship between the variables of use with the task-technology fit. Some researchers have found the compatibility of technological tasks affecting the use of information systems, namely, Lin and Huang (2008), Norzaidi and Salwani (2009), Larsen et al. (2009), McGill and Klobas (2009), D’Ambra and Wilson (2013), Im (2014) and Chang et al. (2015). On the other hand, in task-technology fit theory, Goodhue and Thompson (1995) state that use affects the task-technology fit.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 48 no. 4
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 26 January 2021

Muhammad Dharma Tuah Putra Nasution, Ahmad Rafiki, Adelina Lubis and Yossie Rossanty

The purpose of this study is to examine the dimensions of entrepreneurial orientation (EO), knowledge management process (KMP) and dynamic capability (DC) toward the…

Abstract

Purpose

The purpose of this study is to examine the dimensions of entrepreneurial orientation (EO), knowledge management process (KMP) and dynamic capability (DC) toward the adoption of electronic commerce (e-commerce) of small and medium enterprises (SMEs) in North Sumatera.

Design/methodology/approach

This study used a quantitative methodology using Smart PLS of structural equation model. A survey is done by distributing the questionnaires to the respondents (owner-managers) of SMEs across sectors. Using a convenient sampling technique, 131 respondents were selected. Using a cross-sectional survey design, 11 hypotheses were tested.

Findings

It is found that both innovativeness and proactiveness of EO have a significant relationship with e-commerce adoption (EA), while the risk-taking of EO is found as insignificant. Both risk-taking and proactiveness of EO are significantly related to KMP, but innovation of EO is found to be insignificant. Moreover, KMP significantly mediates the relationship between risk-taking and proactiveness of EO and EA, while KMP insignificantly mediates the relationship between innovativeness of EO and EA. Finally, it is found that DC has a significant relationship in EA.

Originality/value

By using the resource based-theory, the study on the decision of EA by SMEs is conducted which focuses on a number of internal and external factors influencing the adoption decision. This differs from other studies using theories of the technological, organizational and environmental, theory of acceptance and use of technology, theory of planned behavior, theory of reasoned action and others which emphasized on the implementation and usage of EA.

Details

Journal of Science and Technology Policy Management, vol. 12 no. 2
Type: Research Article
ISSN: 2053-4620

Keywords

1 – 10 of 12