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The purpose of this paper is to investigate course instructor perceptions into personal and classroom use of computer‐generated bibliographic citations. The paper aims to provide guidance as librarians promote and teach automated citation services to the academic communities.

Course instructors at one university completed a quantitative survey about computer‐generated bibliographic citations. Questions focused on instructor use of automated citation services, if they generally reduce grades for bibliographic errors, if they would reduce grades for specific computer‐generated citation (CGC) errors, and would they advise students to use automated citation services at various course levels.

The results show a majority of course instructors do not use CGCs for their own research or promote the citation services in the classroom. A majority of respondents generally reduce student grades for bibliographic errors and would continue to do so for CGC errors. The data show specific types of automatically generated citation errors are more detrimental to student grades than others. Furthermore, results indicate course level impacts instructor promotion of CGCs.

The results provide librarians with helpful data, from the course instructor perspective, as they promote and teach computer‐generated bibliographic citations.

Literature on computer‐generated bibliographic citations tends to focus on technical and comparative aspects of citation services, or users' product opinions. This paper explores course instructor use, course promotion, and bibliographic grading of automatically generated citations to enhance advocacy and instruction of these services.

The purpose of this paper is to explore what training professionals can learn from motor sport driving instructors by modelling how they provide instruction to novices in high-performance vehicles during experience days at Silverstone Race Circuit, England.

Using neuro-linguistic programming (NLP) modelling techniques, three instructors were interviewed about how they provide effective instruction. The results highlight their cognitive and behavioural patterns that enable them to achieve high levels of performance in a high-risk environment.

The results highlighted how instructors are highly effective in being able to put a novice driver at ease prior to driving; and in communicating effectively with the novice driver in-car whilst on the circuit, so that they achieve more than they imagined was possible.

Whilst the researcher had the opportunity to experience being driven around a race circuit with one of the instructors to get a sense of the environment being described, there was not the chance to observe the instructor “in action” with novice drivers at the wheel.

The key implication is the importance of the pre-event stage of a training course that provides the opportunity for an instructor to gauge the learners and build trust.

This paper provides originality in how it explores the cognitive and behavioural aspects of delivering instruction in an environment that can be translated into the workplace.

The perspectives of industry instructors from a case enterprise were adopted to analyze various contexts of internship implementation and to examine feasible strategies for incorporating internships in the human resource development process.

A Taiwanese enterprise stationed in China was selected for case study. This study focused on the 2019 summer internship program. Interviews were conducted with 23 industry instructors.

(1) Units should effectively employ interns by guiding them to learn by doing tasks. (2) Provide training and assign personal industry instructors to guide interns in learning by doing, thereby establishing workplace relationships in advance. (3) High-level leaders and senior managers must pay close attention to internship results and inspire industry instructors and interns to perform internship tasks. (4) Managers of internship units must participate in interviews to select potential employees that satisfy unit requirements. (5) Opportunities for university teachers to interact with enterprises and recommend interested students who learn knowledge, skills, abilities and other characteristics (KSAOs) that fulfill enterprise requirements should be increased.

Enterprises must systematically plan internship tasks, recruitment and selection, as well as practices and reports if they wish to employ interns as potential human resource.

This study used the practical perspectives of industry instructors to establish the contexts and strategies of intern training for human resource development. The results of this study are expected to provide a reference for enterprises in planning internship workplaces and increase their willingness to employ interns.

The use of learning management systems (LMSs) such as Google Classroom has increased significantly in higher education institutes during the COVID-19 pandemic. However, only a few studies have investigated instructors’ continued intention to reuse LMS. The purpose of this study is to investigate the factors that influence instructors’ intention to reuse an LMS in higher education institutes.

This study adopted a mixed-method research design. In the quantitative section, an integrated model of technology acceptance model and information system success model is proposed to explore the effects of system quality, service quality, information quality, perceived ease of use and perceived usefulness on instructors’ satisfaction and how their satisfaction will influence their intention to reuse Google Classroom in the future. In the qualitative section, to gain more understanding, instructors were asked to identify the challenges that inhibit the adoption of e-Learning technologies in public universities in Iraq and what are their recommendations to rectify them.

The findings revealed that service quality had no positive influences on the satisfaction of instructors, while other factors had varying levels of influence, the findings further showed that inadequate internet service and students lack of interest are the biggest challenges instructors faced during their experience with Google Classroom.

To improve the generalizability of the results, future studies are recommended to include larger samples, in addition, further studies are also advised to take individual traits such as age and gender into consideration.

The outcomes of this study are expected to benefit researchers, policymakers and LMS developers who are interested in factors that affect instructors’ intention to reuse LMS in higher education institutes in developing countries.

Learning analytics enable learning to be reorganized through collecting, analyzing and reporting the stored data in online learning environment. One of the important agents of education process is the instructors. How the use of learning analytics within education process is evaluated by the instructors is important. The purpose of this study is to determine the experiences of instructors in relation to the use of learning analytics.

In this study, data were collected from instructors through interviews to determine the reflections of learning analytics on the education process. While qualitative study method was adopted, phenomenological design was used.

As a result of analysis of findings, it was concluded that the use of learning analytics in the education process was beneficial. It was established that learning analytics were helpful in the self-assessment of instructors' performances, making early intervention to risky students and creating a lesson plan.

This study was carried out in a foreign language course and with five academicians during one semester.

This study aims to reveal the experiences of the instructors on the use of learning analytics and present scientific findings on a subject on which a limited number of studies have been conducted. With the start of learning analytics' use in the educational process, some concerns have been raised. This study tries to respond to the various concerns of instructors who intend to use learning analytics in the process.

The use of learning analytics is gradually increasing. In the studies conducted, it is seen that the studies have focused on the effect of learning analytics on the learning outputs of students. It is important to determine how instructors, who are the other important elements of the process, make use of learning analytics and how their experiences regarding the use of learning analytics are. The focal point of this study is to reveal the impact of learning analytics on the education process from the perspective of instructors.

This study aims to explore whether online learning has an effect on communication between instructors and students in a negative way, whether online learning affects students' productivity levels and to evaluate and suggest ways of improving effective online communication between instructors and students.

This study used is a quantitative research study which was conducted through a semi-structured online survey through a random sample technique.

Results revealed that the vast majority agree with the questions of the study. Students still prefer classroom classes over online classes due to many problems they face when taking online classes, such as lack of motivation, understanding of the material, decrease in communication levels between the students and their instructors and their feeling of isolation caused by online classes.

This research studied the impact from students' perspective only as the sample was selected only from students.

This research reached the students’ point of view in a broader way which will help understanding the issues and provide effective solutions. This research suggested that instructors must communicate with their students and vice versa in more informal channels (instant messages online chat groups, audio calls, private video calls …) in parallel with the formal channels (online platforms, email …). Finally, instructors should encourage students to participate and study more by providing different kind of incentives.

Learner-centered interactions determine the look and feel of online courses, influencing the way learners experience them. In this chapter we investigate considerations related to three types of interactions: learner–content, learner–instructor, and learner–learner. Learners interact with content through the course structure and layout. They also interact with peers who may be cast in the role of community members, there to provide social support, or they may be more prominently cast as information providers and/or collaborators. The learner is at the center of both content and peer interactions. Instructor interactions set expectations for learners and facilitate learner interactions with content and peers. Instructors are instrumental forces in bringing about connections between learners, enabling the social presence necessary for collaboration. Instructor interaction may also be relational, enabling individualized connections between learners and the instructor. Redesign decisions center on creating a course structure that fits the learner and content and results in a satisfying course experience. We use the power of metaphor to bring into focus the most relevant considerations. In the end, we illustrate the redesign of a single course through the lens of three separate metaphors to demonstrate how metaphor shapes the process, bringing together design and interaction decisions to create unique and elegant course designs.

We describe an innovative course whose purpose is to expose business students who are not accounting majors to the importance of accounting in the corporate world. We achieve this purpose by devoting most of the class time to speakers who work in the “real, global world,” such as auditors, corporate executives, and business journalists. Students do not prepare journal entries or financial statements. Rather, they listen to presentations by a variety of individuals, ask them questions, write reflections of each presentation, and do a term project focusing on a real corporation's accounting issues. The course structure has been successful at helping students gain an appreciation of the importance of accounting in the business world they soon will be entering. The course also helps students to develop critical skills, including attentive listening, asking questions (as opposed to only answering them), reflective ability, analytical ability, and writing skills. Student feedback has been a critical component to the continuous improvement in the course.

Connectedness is essential for student success in online learning. By projecting themselves as real people through video, instructors support connectedness. In this chapter, researchers apply the theory of social presence (Garrison, Anderson, & Archer, 2000) to case studies from two public higher education institutions: a four-year university and a large research university. Analysis identifies video as a humanizing element of online courses. Findings suggest video could be used in a variety of ways (e.g., video lectures, synchronous office hours, weekly overview videos), and no single use of video was perceived to be more or less effective in developing social presence and humanizing the learning experience. However, participants especially perceived connectedness when video was used in a variety of ways. Students from the second case study validated a perception of connectedness to the instructor that faculty in our first case study hoped to achieve. However, one instructor’s perception of disconnect illustrates that video is just one of several pedagogical practices necessary to create a satisfying learning experience for both students and instructors. While video is not the only way to establish social presence, findings suggest video is an effective practice toward creating a humanized and connected online learning community.

Students’ experiences with instructors and courses determine an institute’s identity. With the instructor analogous to a brand spokesperson and the course to a brand, this study aims to examine the impact of the instructor experiential values on the student’s course experiences, as well as their attitudes and behavioral intentions towards the instructor.

This study uses a mixed-method approach that combines literature review and qualitative research, with two stages of empirical validation using structural equation modeling.

The instructor experiential values comprise appearance, entertainment, escapism, intrinsic enjoyment, efficiency and service excellence. The course experiences are composed of sensory, sentimental, behavioral and intellectual experiences. Strong effects of the instructor experiential values on the course experiences and, in turn, on the students’ attitudes and behavioral intentions are found.

This study contributes to higher education literature by leveraging the theories of meanings transfer, experiential value and brand experience for a unique perspective to the students’ interactions with higher education institute instructors and courses.

The paper’s analogy of an instructor as a brand spokesperson endorsing the course brand is an original contribution to this domain.