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The purpose of this paper is to develop a data envelopment analysis (DEA) technique that simultaneously measures efficiency and effectiveness to provide a comprehensive appraisal of the productivity. Additionally, an algorithm is recommended to determine targets that are used for measuring effectiveness.

In this paper, for measuring productivity, a new methodology based on non-parametric mathematical DEA technique was presented. The proposed procedure is able to compute the efficiency input effectiveness, and output effectiveness, simultaneously.

By comparing with previous models, the authors’ proposed integrated model generates more detailed results and has more discriminating power.

To the best of the authors knowledge, there is not any study in which a non-parametric mathematical approach measures productivity through simultaneous combining of the effectiveness, including input effectiveness, and output effectiveness, and the efficiency.

The purpose of this paper is to describe a generic method and tool for assessing the reliability and robustness of the product development process.

By extending the integrated definition for function modelling (IDEF0)‐based modelling approach, the paper demonstrates how to calculate the effectiveness of the process and the quality of the process output based on the quality of inputs, the controls and the tools used within the process. To illustrate and validate the proposed approach, it is applied to a case study of a product development process incorporating incomplete, fuzzy and uncertain inputs and resources.

Demonstrates the effectiveness of the tool in providing a quantified assessment of the process as well as its ability to identify those critical areas which will yield a significant improvement in the outcome of the product development process.

The technique is a valuable tool to assess the robustness and sensitivity of the process to changes in the quality of inputs, controls and tools, and can be integrated into businesses processes and management systems, and used as a tool to support continuous business and manufacturing decisions at any point of time.

Industry–university–research cooperation (IURC) is a crucial way to build an innovative country. How to improve the effectiveness of IURC has become an important issue to be solved urgently.

This paper studies the data of industry, university and research activities in various regions of China from 2016 to 2018 and analyzes the impact mechanism of innovation input and open innovation environment on the effectiveness of IURC based on innovation value chain theory.

This research finds that innovative talent input has an inverted U-shaped impact on the effectiveness of IURC. When there are more innovative funds invested, the marginal effect of IURC will decrease. When innovative talent input exceeds a certain value, the open innovation environment can alleviate the positive marginal effect of its decline.

This paper contributes to the literature and provides practical guidelines for improving the efficacy of IURC.

A literature review was conducted to evaluate the effectiveness of external contributors (anyone other than a teacher at the school) in delivering school‐based drug, alcohol and tobacco education (substance use education) programmes.

The review focused upon literature published from 1990 onwards in English. Published reports were identified via electronic searches, supplemented by hand searching of relevant journals. Relevant organisations and individuals were contacted to identify low circulation, difficult to acquire (grey) literature. Judgements were made of methodological quality and only reports judged to be methodologically sound or better are included in this paper.

A total of 114 reports were included in the review (53 published, 61 unpublished), 42 of which were considered methodologically sound. In total 16 types of contributor were evaluated (although only nine in methodologically sound studies) including nurses, police officers, theatre groups, peers and researchers. There was insufficient evidence to judge a particular type of contributor as most effective at delivering substance use education programmes in terms of behavioural, knowledge, intention or mediating outcome measures, although peers show promise. However, process data revealed that pupils enjoy content delivered by external contributors, which is important, as pupils are more likely to attend to information that is enjoyable.

The paper finds that external contributors should be used in a supplementary role in substance use education in a manner reflecting their expertise, when that expertise maps onto the aims and content of the drug education planned by the school.

With over 80 percent of schools in the USA and the UK using external contributors to deliver substance use education, this paper highlights best practice guidance for their use.

This study aims to investigate the adoption of alternate wetting and drying (AWD) technique and provides the economic evaluation and determinants of AWD adoption in rice production in the Mekong Delta in Vietnam.

The study extends the drainage factor into the AWD score. The cost benefit analysis is utilized for the economic evaluation, and the Cragg model is applied to examine the determinants of AWD adoption.

The results indicate that there are significant differences in inputs such as water, seed, fertilizers and mechanization between the low and high levels of AWD adoption. The yields are significantly different at different adoption levels. The Cragg model found that irrigation infrastructure, AWD training and perceived ease of use of the technology are determinants of AWD adoption level. Collective pumping is considered as a major constraint in the AWD adoption.

The results provide managerial implications, with a focus on the effectiveness of inputs, the irrigation infrastructure and AWD training to promote the AWD adoption. Challenges of rice field flatness should be investigated in a further study.

The study contributes to existing literature by providing an empirical evidence for the large-scale adoption of AWD with a comprehensive economic evaluation, extending the drainage performance into the score to accurately reflect the water conservation and promoting the use of a more flexible modeling approach with the Cragg model.

Measuring the value of a public service broadcaster (such as the BBC) is particularly pertinent today given the growing pressures on public service broadcasting. The opportunities offered by digital technologies, increasing demands for accountability, and the upcoming UK Charter Review have all brought public service broadcasting into scrutiny. However, the complexities of measuring the service delivered to the public are immense. First, there are the challenges in defining and meeting the expectations of the public as consumers, and as citizens. These challenges are then multiplied when considering the full range of expectations and requirements imposed on a public service broadcaster by their diverse set of other stakeholders (ranging from regulators to independent producers). This article discusses some of these challenges and provides suggestions as to the measures and approaches to be considered.

The emphasis on short-term by project-based firms (PBFs) implies the adoption of project efficiency and impact on the team as project success drivers in PBFs context. Good performance by employees, as individuals in a team, can be explained by their behaviors, associated with goal orientation theory. Learning and performance orientations are associated with teams’ effectiveness and overall project performance. The purpose of this paper is to analyze the relationships between the dimensions of goal orientation, especially learning orientation, and project efficiency and impact on the team, in PBFs context.

A quantitative approach was adopted, based on data from a survey of 714 respondents, representing project managers, that turned into a valid sample of 315 composed only by PBFs respondents. The results were analyzed through multiple linear regression and, mainly, mediation analysis methods.

Performance-avoid orientation is a predictor of project efficiency; performance-prove orientation, a predictor of impact on the team. Learning orientation relates positively to both project success criteria. Project managers should balance/induce the proper orientation within the team, favoring learning orientation according to the results, to have short-term project success in PBFs.

There is a direct relationship between learning orientation and project efficiency, but it is fully mediated by impact on the team, which it was not found in previous studies. This study argues that they are not parallel constructs, constituent parts of equal weight in project success, but that impact on the team precedes project efficiency when learning orientation is considered.

The purpose of this paper is to examine knowledge management resource inputs that affect organizational effectiveness in the restaurant industry.

The target population of this paper was restaurant employees. Data were collected using online surveys. Data analysis for this paper included frequency table, t‐test, one‐way ANOVA, and multiple regression analysis.

The paper finds knowledge management resource inputs influence organizational effectiveness in a restaurant. The results reveal that the significant knowledge management resource inputs that affected organizational effectiveness were information technology, incentive, and a knowledge sharing culture. Information technology turns out to be the most important input followed by incentive and a knowledge sharing culture to improve organizational effectiveness.

First, data collection from self‐repot surveys can threaten the validity of the paper. Second, this paper did not take into account the role of all possible resource factors relevant for organizational effectiveness. Future research should examine how other factors, such as leadership, influence organizational effectiveness.

The overall practical implication of the findings is that to achieve high‐organizational effectiveness, restaurant operators first need to establish distinctive strategies in how they use knowledge management resource inputs.

The paper contributes to the theoretical development of knowledge management by examining how inputs from knowledge management resources are being put to use in the restaurant industry.

We present, in this study, a method for comparing the relative effectiveness of different non-profit institutions with similar objectives. In addition, we show how this measure of relative effectiveness is related theoretically to their relative efficiency. Relative effectiveness is shown to be a product of the efficacy with which potentially utilizable resources can be converted into usable inputs, and the efficiency with which the inputs are converted to outputs or outcomes. Finally, drawing on developments in data envelopment analysis, we illustrate the new methodology using data from 109 institutions of higher education.

The purpose of this paper is to appraise the efficiency, effectiveness, and performance of 27 public sector banks (PSBs) operating in India by using a two‐stage performance evaluation model.

Using the cross‐sectional data for the financial year 2006/2007, the technique of data envelopment analysis has been used for computing the efficiency and effectiveness scores for individual PSBs. The overall performance scores have been derived by taking the product of efficiency and effectiveness scores.

The empirical results reveal that high efficiency does not stand for high effectiveness in the Indian PSB industry. A positive and strong correlation between effectiveness and performance measures has been noted. Further, on the efficiency front, State Bank of Travancore appears as an ideal benchmark, while State Bank of Bikaner and Jaipur, and State Bank of Mysore emerge as ideal benchmarks on the effectiveness front.

The practical implication of the research findings is that in their drive to improve overall performance, Indian PSBs should pay more attention to their income‐generating capabilities (i.e. effectiveness) relative to their ability to produce traditional outputs such as advances and investments (i.e. efficiency).

This paper is perhaps the first to evaluate the performance of Indian banks by considering simultaneously the aspects of efficiency and effectiveness.